From the quote to your driveway

SAC Makes Shipping a Vehicle From North Carolina to Kentucky as Easy as 1-2-3-4!

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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
I am so pleased with Ship a Car. My car arrived much earlier than I expected. I flew from California to Michigan on May 18 and my car was delivered on May 19. Ian kept in touch with me along the way. I would highly recommend Ship a Car and would use them if I ever moved again. Plus, my car arrived in excellent condition. So happy and pleased. Thank you.
Susan M.
5.0
Ship A Car Inc is the best. The person who helped me was personable, professional, and made everything easier than I expected. He was very good at following up and making sure that everything would arrive in tip top shape right on time. I was impressed with how stress-free the experience was.
James B. Powell, MO
5.0
Great experience, even though I had to ship with another broker due to mechanical issues. Justen Varughese was professional, efficient, and honest. Good company, excellent employee. Great customer service and professionalism.
Mike Pscenicka
5.0
On time delivery.My car was in great condition. Pricing was very reasonable . I was able to speak with the dispatch and driver during transporte via phone and email. Making the car arrangements went smoothly
Rosalyn Anderson
5.0
We used this broker, after getting rid of another who was not straight with us. Ship A Car, called us, gave us a date, the trucker (Exit-15) picked up the car that day, and delivered the car half way cross the country in 3-4 days. All worked out according to plan. The driver of the truck was a cool hard working guy. There were 10 cars on his rig, we were lucky to be the last car on and the first car off. We have read email reviews and saw all the tales out there. I am sure there are good and bad stories. We are a good story, it all worked on time, we got the car to a place where the driver could pick it up. This rig is too big for some small roads. And he called us 8 hours a head of drop of time, and met us in front of the hotel where he unloaded our 2007 Camry.
Mark Odegard
5.0
I was very pleased with this company. Customer service was great. Melinda made the contract clear and was able to get a driver within a week. The dispatch person, Amanda, was always available to inform me of where my car was on route. My car arrived in good condition in a timely manner, and the price was more reasonable than some other quotes I had gotten.
Kathleen W.
5.0
Experience with ship a car was excellent. Price was very competitive. Service was excellent. Delivery was very thorough. The pre board inspection of the vehicle, condition and cleanliness of the hauler, and overall trip results were excellent. Driver kept me informed of his progress over the entire trip. Overall, I am very pleased.
Bill W. Franklin, WI
5.0
The Ship A Car rep told me everything that I needed to know. Everything went as well as it could have. However, in-between times, I didn't get any updates. But as far as the information he gave me and what was done, it was spot on. The pickup was in Columbus, Ohio and the drop-off was in Frisco, Texas. The car got there a day earlier than expected, so that was a plus. I was happy about that. The driver was also great. He called and said he was about 40 minutes out. He dropped it off, signed the paperwork and received the money. I will recommend Ship A Car to anybody going that route.
Phillip of Frisco, TX
5.0
I am very pleased with my experience with Ship A Car. My broker is Howard, and he is courteous and professional with his all encounters with me. I was shopping a car from Mississippi to California. Their price point is higher than other companies, but it is worth paying a little more for the peace of mind that the job is going to get done. I shipped cars before with other companies who didn't deliver service as promised and it left me in a bind. So, it was very refreshing to have someone call me as promised, several days before to finalize plans, and the day before the car's pick up to confirm the time of pick up. My car was picked up the day before planned and the delivered a day early. I am so happy with this stellar service that I am using this company again to transport a different car. The service you receive is second to none. I had questions as my timeline was tight, and Howard answered my questions every step of the way; he returned my calls promptly and I was never left in the dark. Highly recommend!! You get what you pay for.
Sandy Lieu
5.0
Ship a Car is the best especially Meredith. She was professional, kind, courteous and our car was delivered when promised. I even received a follow up call from her to make sure everything went well with the transport. I would highly recommend Ship a Care to anyone.
M Trainor
5.0
I travel quite a bit for work and instead of towing my fifth wheel myself I rely on others. In a google search I found Ship A Car and am so glad I did. Transport Coordinator Cameron B. paid attention to each detail of my move, and communicated with me every step of the way. The paperwork was simple, the price competitive, and the service impeccable. Pick-up and delivery was ahead of schedule, and I couldn't be more please with the company, as well as Cameron's attention. I HIGHLY RECOMMEND SHIP A CAR, AND ASK FOR CAMERON!!!
Bettina K. Las Vegas, NM
5.0
I recently had my bike shipped to S. Carolina from New York by the people at Ship a Car Inc. The transport process was flawless and quick. Dana, the agent I dealt with at Ship a Car was superb, as well as the transport vehicle driver, Ryszard. I highly recommend Ship a Car Inc as the go to company for automotive shipping.
Bruce W.
5.0
Extremely happy. They took care of every detail of transporting my forklift. The process was flawless and the price was reasonable.
Anthony Harris
5.0
I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam Ladin, the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thing--ship his car from his home base; also in IL -- to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!
Jacqui
5.0
Theo Brown jumped in at my request when another forwarder was pretty much indifferent to my situation. Theo was energetic and convinced me that he would take care of business. To my pleasant surprise he called thirty minutes and had transportation arranged for my car even before we had a contract.
Gary G. St Petersburg, , FL
5.0
Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A CAS, INC. and the pickup date and delivery date has been fulfill. Ask for Paul M. he will take care or your car and will keep you update on everything. I'm very pleased with the service and I'll recommended. A+
Communication - Date Committed - Sharp!
5.0
I hired a hualer from this company from Sacramento CA to Sparta WI. Ms. Kristina Vertue promptly found a carrier with an excellent driver Mr. Anton Buzila. They picked and dropped my car from door to door without any scratches.🙏🌹
Ajmal Sultani
5.0
Danny did an amazing job assisting my transport of two cars across the country. He met specific terms in our contract and provided first class service throughout the entire process. We ran into an issue where the truck picking up the cars had engine trouble. Danny called and had already fixed the problem contracting a second truck with the agreed upon pick-up date. The two cars were picked up and delivered on time.
Angelo L.
5.0
WOW!!!! What an experience. My uncle who lived in Washington state had passed away and my family and myself found ourselves in quite a bind with what to do with his car. I contacted Tom at Ship-A-Car and he helped me through the whole ordeal. The price NEVER changed from his original quote. He was there for me to answer every question I had. Trust me there were a lot of questions. We made arrangements to have the vehicle picked up from my Aunts home and that exactly what happened. The driver contacted me and kept me informed when he was within a 3 hour window so I could be ready to receive the vehicle. Yes, it was dirty, but I totally expected that. Afterall, it was on a Big Rig driving on the freeway for a few days. Tom was so polite and such a great help. I highly recommend this company if you are in need of transporting a vehicle.
Laura C. Modesto, CA
5.0
I worked with Justen to ship my car from Michigan to California, he is very kind and patient and the communication is great throughout the process. My situation is a little bit special, in early May, I made a deal with Justen that the release date will be July 10th, however, on June 19th, my schedule has changed and I need my car to be transported as soon as possible. After I told my concerns to Justen on June 19th morning, he replied a few hours later saying that he has arranged a driver and my car is ready to be picked up this afternoon!!! Great thanks to Justen and my car arrived at California on June 23th! I gave him difficult circumstances, but his professionalism made it a easy move. Although Ship a Car Inc is more expensive than others, but if you think of their service, it is totally worth the price! And in Ship a Car Inc, if you are looking for a smooth and worry-free transportation process, Justen is your man!!!
Yuke L.
5.0
Bob and Raffael Thank you both so very much for your Superb service and professionalism. From booking to scheduling to pickup and delivery we give you an A+. We really appreciated the communication and updates on when you would arrive and deliver, and accommodated a nearby location as our street is very narrow. Thank you Bob for following up with me when you noticed the agency my daughter selected would disappoint her. You went above and beyond to help us and met our timeframe. Thank you again Sarah C.
Sarah
5.0
I am currently fighting with this company for my move to Washington from Michigan. TL;DR- DO NOT USE THEM, THEY ARE TRASH I booked my service in mid November for a 12/13 pickup and a 12/23 delivery. I worked with Zachary. All seemed well. He said the driver would reach out to me shortly. They didn’t. The week before pickup I started getting antsy, so I reached out to my pal, Zachary. No reply. I called him, no reply. Sent another email, nothing. I emailed the driver, nothing. Called the driver, nothing. Finally 12/13 rolls around and I have no confidence they’re coming at this point. I call Zachary again, nothing. Finally mid day on 12/13 he calls me and says my driver is running late. Should be here on 12/15, should still make it by 12/23. Gives me an updated number for my driver. I call it. Nothing. Finally end of day 12/13 the driver texts me asking for photos of my truck. Then proceeds to tell me it absolutely will not fit in his enclosed trailer and that he can’t come. I call Zachary, nothing. He finally emails me back and says we’ll find another truck. I email him on 12/14 asking for an update. Nothing. I send ship a car inc a message on FB, nothing. I tweet @ them. Nothing. I use their website messager, nothing. It’s now 12/15, another 2 emails and 2 phone calls to my dearest friend, Zachary who promptly ignored them. I have absolutely no faith that they will ever get my car shipped and now just hope they will return my $300 deposit, but I am doubtful. SAVE YOUR TIME, SAVE YOUR MONEY, FIND SOMEONE ELSE.
Ryan Warsen
5.0
Wonderful car transport company. We have shipped two cars with them and getting ready to ship a third. Excellent communication with us. Drivers assigned were very good! Cars arrived on time and in perfect condition. Pricing was competitive.
Laura C.
5.0
Everything worked out perfectly with Ship A Car. We were helped by Christie, and she was perfect. My daughter was calling her every couple of days to see what the status was. Initially, we got started on a rocky road, but that was our fault because we had a vendor that we thought was going to help, and he was scamming. So, we were very glad when we got in touch with Christie. She talked us through what would happen and when it would happen. In the very end, she fulfilled those dates that she said. The gentleman who was driving was cordial and helpful. He had to park someplace else because our street is small. The car got here safely. I was really satisfied.
Rita of Nampa, ID
5.0
Hello, I worked with Steve Goodman getting my car shipped from Pennsylvania to South Dakota. I was very leery on selecting a company and had been in touch with other shippers. My finale price was about $200 higher than original quote, but South Dakota isn't a very popular route. I had Car available on November 2 , 2020 and truck picked it the same day ! Although first truck had mechanical issues, Steve has another within 30 minutes scheduled. Car was delivered with no issues , on time. I would suggest to others to be available at anytime day of the transport because the driver can show really at anytime. Its funny the other shipping company called me and said the finally found a driver to transport my car , but it was already delivered . Steve really made it happen quick !
Overall Great Experience
5.0
I was a little nervous transporting my mother in laws Altima from Dallas to Plymouth. I called Ship a car and spoke with Bob M. He took the time to answer all my questions and was able to get a driver for me that day. The driver Vlad called me within the hour and picked up her car that night and it was even delivered a day early. When we are ready to transport her car back to Dallas I will definitely be calling Bob. Thanks again!
Nicole Marie
5.0
Communication - Commitment - Deliver Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A+
Melba Qui
5.0
I worked w/Danny to have my Acura TSX shipped from Nashville to my daughter in Seattle. He assured me that the car would arrive in 6-10 days....well my expectations were exceeded as car arrived in 2 days w/door-to-door service & 2 reliable drivers! I was so pleased to learn the car was in mint shape as well. Another company called & tried to lure me away--(other companies have access to data bases) so beware. Would definitely use again.
Lori C. Nashville , TN
5.0
My company recently lost our transportation driver and we was in need of a company to give us quick turnaround and least expensive rates. Willie D. was awesome and worked with me directly all hours of the day and even while he was on vacation to meet our company needs. I am very pleased with the experience and customer service. I look forward to a long relationship with Willie at Ship A Car.
Candace R.
5.0
Work with Cody. Chose this company due to good reviews. Transported my vehicle cross country for work. Cost was comparable to other quotes I saw online. Very professional and organized on the phone, detailed emails to document everything appropriately as well. Followed up as he said he would. Actual transport people also very professional, ended up delivering the car a day early which was a plus. Smooth and painless process.
Dee B.
5.0
I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.
Ray
4.0
I needed to transport a car from California to Indiana within 5 days. I had never experienced shipping a car. i called Ship-A-Car and Bob was a breath of fresh air, he walked me through the entire process and delivered on all his promises. The car arrived on time for a reasonable price. I can't say enough good things about this experience. If anyone needs to ship a car with confidence and a fair price use Ship-A-Car and Bob will take very good care of you and your car.
Kathleen King
5.0
I had a classic VW Beetle shipped from California to New York. Danny (the representative from Ship A Car) was the BEST! He explained everything to me step by step. I had never shipped a car before and I called a bunch of different companies and was feeling leery. But Danny was patient, very kind, and trustworthy. He explained everything to me. He encouraged me to look up the company on the BBB website, which I did. After doing my research, I knew this was the company for me. If you need to ship a car, CALL DANNY! He's aces! My car arrived as scheduled and the price was fair. Thanks Dan - you're the best!
Callen L. Long Beach, NY
5.0
STEVE, THE BEST REPRESENTATIVE!!! In a spite of a very difficult route to pick up and deliver my 2016 Mercedes, Steve was diligent and transported my car with no problems from pick up to delivery in Law Cruces, NM I WOULD TOTALLY RECOMMEND THIS COMPANY. THANK YOU STEVE, for your patient and compromise!!
Michael W.
5.0
I worked with Dana and she did a great job communicating with me and the driver as they had several issues with timing and the weather. I would recommend them to get your car where it needs to go. Thanks
Darin Darin
5.0
I first want to say that Ship A Car, Inc. did a fabulous job with shipping my 1977 Mercedes from Los Angeles to Georgia. I shipped the car covered and it arrived with no damage. Sam L. took my order and kept me informed at every step. My only complaint is with the trucking company, Z Trans, who accepted the dispatch. The company came a day later than the scheduled time to pickup the car and didn't call me to tell me they weren't coming. The day before the car was supposed to arrive, I phoned the driver and told him what time I would be at the location. Never heard back from him. He arrived early morning and was rude to my family and threatened to return the car to Los Angeles unless they were paid. The people who run this company speak little English so this adds to the difficulty in keeping in contact. So if Ship-A-Car tells you that Z Trans picked up their dispatch order, ask them to change it. I've informed them of this issue, so it shouldn't be a problem.
Kim W.
5.0
I had a terrible experience. At first they did not know my carrier was going on vacation. Then I had to get a new carrier. Then he had problems with his rig. Had to send drivers license registration and insurance. To get out of the pound. Then when they arrived at the destination finally they asked for COD. When they told me they would take out of my credit card. It cost me more money. To use the credit card. A nightmare
Virginia Carboni
5.0
Ship A Car has been great. We've used them multiple times. We've shipped my cars back east multiple times for various trade shows, and then we've had them returned. They've been able to meet and exceed every shipment that we've had. So, I'm very pleased with them. Their communication was very precise and reactive. So, they had a quick response time.
Michael of Redmond, WA
5.0
I needed to transport my car for the first time ever. I had no idea how this business worked until i spoke with Lisa Panuccio. I called a few companies to find out cost and of course looking for the lowest price. But you get what you pay for. After finally talking to Lisa everythimg made sense. I decided that since she was the only one that spent the time to help me i booked with her even if it was higher than others. Witin a few days she found me a driver and my car arrived safely.
S M. Boca Raton, FL
5.0
Thank you, thank, thank you!! Darius was so great to work with. We had scheduled our car to be shipped and then called and asked if it could go sooner and he made it happen! He even called me back immediately when I had one of those panic moments! He was the best! Giraldo, our driver was also awesome. Called, was there to pick up the car, told us when it would arrive and it did! Thanks to all, I would definitely recommend you.
Pat Linton
5.0
I shipped my car. They were very helpful throughout the process and were open to help whenever needed. The agent they used was equally trustworthy and helpful, with everyone going out of their way to help. Highly recommend them!
Stewart Morgan
5.0
I shipped a brand new $15,000 Yamaha Viking UTV from Montana to Oregon. Even though the driver did not have the title, it would have been easy to sell this this for $5000 to a ranch along the way and I would never see it. I did a lot of research on Ship A Car, Inc. before deciding to use them, and my UTV arrived safely and my wife is HAPPY! Not only did they give me the best price, but they shipped it in an enclosed trailer. I would definitely use them again.
Philip K
5.0
I have dealt with many customer service people and I have to say Lisa provided me with the type of service I expect. She showed professional and caring service.
Andrew C. Seneca, SC
5.0
Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob.
Zane
5.0
Excellent customer service
Bill Kwiek
5.0
I never had to ship a vehicle cross country before and it's hard to know what site online is trustworthy...I saw an ad for ship a car and spoke with Steve at Ship a Car and he helped me from start to finish and made it a very easy process. I would highly recommend ship a car.
Robyn L.
5.0
I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.
Sean
5.0
I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.
Rod S. Honolulu, HI
5.0
I recently reached out to Ship A Car Inc. to have my vehicle transported from IL to CA, enclosed trailer, and Paul Murphy came through. This is the third time I have used this company and I have nothing but positive things to say. Paul was very informative and his communication was great. The transport company they booked with was also great and my vehicle arrived on time and damaged free. Thank you Paul and Ship A Car Inc.
Anthony
5.0
After having a bad experience the previous year with another transport company I was quite skeptical of shipping our vehicle again. I was pleasantly surprised with Ship A Car! From the beginning to end it was a much easier transaction. The agent Carrie was professional and informative through the whole process and the driver was prompt, thorough and courteous. The car arrived with no damage and as promised. If I ever need to ship a vehicle again, there is no question who I will be using!!
Marie I.
5.0
Ship A Car, Inc. was fantastic. Steve was a great guy. Stayed on top of it, called me, and on the ball. Ship A Car delivered the car on a Sunday, which is unheard of. It was a dead-end run, because it was in Brigantine, New Jersey. And Steve told me that technically, these guys look for a return trip because they don't want to just do a dead-end run, and this guy just happens to know the area. He was from around the area earlier in his life. And he said, “I just look at it as a place I can go to visit the beach," when he dropped mine off. But the guy was super nice. The club car came out perfect. It was exactly what I ordered. It was exactly what I saw on pictures of. The guy showed me how to use it, which was nice. Everything was awesome. They made my life so much better.
Joe of Brigantine, NJ
5.0
If A customer WAS Calling Looking to Ship a car I would tell them To Ask For danny K. He was Awesome. Timing Was As Planned and We didn’t Have To Talk About Communication. they CALLED and Kept Us up to date every step of the way.
Rodney J. Morris, , IL
5.0
It was a great experience, very professional company, the service was fast and the agent was very friendly.
Stevenson Germain
5.0
I worked with Janet R. at Ship A Car for two shipments. She and both drivers were great to work with! I happened to find the listing on the internet and was incredibly pleased with their service! Would highly recommend and I will use them again if I ever need car shipping services again in the future!
Ann M.
5.0
Used this company recently to ship my truck across the country. Was paranoid of so many things happening. This company made the job effortless, and painless. Was given an exact quote, was promised no surprises, and the vehicle was delivered in excellent condition and on time. COmmunication was excellent and will use again in the future for sure.
Ron Borg
5.0
I’m so pleased with how everything was handled. Lawrence with Ship a Car, Inc. was very friendly and professional when handling our vehicle. Our situation was probably out of the ordinary for him between how things were being paid and where the vehicle was being shipped from, but through it all, Lawrence was able to manage our entire account with ease and patience. And to top it off, the vehicle got to us a day earlier than expected! Thank you so much again for helping us get our truck to us from Hawaii!
Ashley M. Lawai, HI
5.0
I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions, got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. My car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.
Sina Milani
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
The experience from start to finish was exceptional. I had never shipped a vechile and my calls to set up was easy and pleasant. Extremely pleased with the service and especially the driver. Top notch services.? My son was happy and the trike was delivered safely and a day early. Would definitely recommend.
Sherry G
5.0
Received our Wrangler from Tucson yesterday. Once again we can't thank you enough for great customer support, hiring good transport teams who communicate with us. The Wrangler was delivered in great condition. Ship a Car is a great company to work with and we will continue to recommend your company to friends and family that need transport services.
Brenda M. Gurnee, IL
5.0
Bob was great to work with. It was our first time using Ship A Car and we were completely satisfied with the experience.
Derek Gilchrist
5.0
I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.
Interstate Move
5.0
Definitely a great experience. Carrie was just so helpful and was able to do the impossible by finding me a carrier within an hour after I sent the request only two days before I wanted my car to be picked up.
Jeremiah G.
5.0
Kevin poteet was the driver he was just woderful he knew i was nervous anout my classic and vave me a hug told he would take care of my baby and he did just that. Opon delivery informed my husband 1 tire was low and he should fill it. Just ver observant and kind . Fabulous job.
Alenna B. Bothell, WA
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