Massachusetts to Maryland Car Shipping

We needed to get a car from Bend Or to Wichita KS. I tried calling several places they were either couldn't give me the info or were rude, so I called Ship a car Steve was very helpful, he had pickup arranged for 4 days later (Friday) and our car arrived at our house on Monday.

Both the seller and I has scheduling problems of our own. Lisa was very helpful and accommodating in arranging the shipping. This was the second time I used Ship A Car. Both shipments were on time, with no problems. I'd use them again.

Dana was great to deal with. I had a deadline to meet and she was very easy to communicate with via phone and email. She chased down the trucking company personally when they missed their pickup time and resolved the issue. I will use again.

I have never shipped a car before and was very nervous about using anybody to deliver this amazing classic car. My guy mad me feel at ease by telling me he'd do all the hard work and worrying for me. He assured me I had nothing to fear. His attention to detail and speedy efforts made it all happen and fit my busy schedule perfectly. The driver who delivered my car was down to earth and very professional. He took his time and attended to my car as if it was his own. They all made my first experience a lasting one. Thanks all.

We were very pleased with the services and the efficiency of the staff at Ship a Car Inc. We received amazing customer service from Ms. Janet who helped us throughout the whole process. She delivered service with a smile that was transmitted over the phone. We were very satisfied with this company.

Excellent. Service was smooth, timely, and courteous. Both driver and dispatcher driver were extremely polite and did everything possible to make us feel comfortable. Car was picked up and delivered as scheduled in perfect condition.

I have been very pleased with the level of service I have received. The transport was quick and painless. The drivers were knowledgeable and respectful of my babies. The service was fast and accurate. And the setup was friendly and very helpful.

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.