New York to Ohio Car Shipping

My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.

I needed to transport my car for the first time ever. I had no idea how this business worked until i spoke with Lisa Panuccio. I called a few companies to find out cost and of course looking for the lowest price. But you get what you pay for. After finally talking to Lisa everythimg made sense. I decided that since she was the only one that spent the time to help me i booked with her even if it was higher than others. Witin a few days she found me a driver and my car arrived safely.

These folks are everything they are cracked up to be. The experience from my initial conversation with Chris to the pick-up driver, Sergey, and our delivery driver "Jim", was informative, reassuring, prompt, and EASY. Not the cheapest, or the most expensive by far, and as carefree as shipping your favorite son's prized motorcycle could possibly be. BTW, the bike was delivered late, by 2 MINUTES! I lie, it arrived when the driver said he would arrive, and in the same condition it was shipped in. The whole group was great. Highly recommended.

This is a five star company had my car to my house exactly when they said they would. Smith who set every thing up is truly a man of his word. The car co kc motors from which I also purchased the car will als o be useing ship a car. Nice to k ow there’s still great honest people, company’s out there. Good job Smith!

Bob Moran. Is AMAZING ! I shipped my car from Las Vegas to Pennsylvania. Bob has kindness , compassion, respect ,empathy, and professionalism for the stress and planning that comes with moving. His customer service deserves him to be an owner of this company. And he should get a raise of 50% in my opinion. Because he communicated on a level that all customer service people should learn from this man. He returned calls and texts with in 24 hours and was honest and transparent if he could meet your deadline. And he did all that by being calm and giving a 100% effort in putting our needs/ the customer first. If your going with this company, then ask to have Bob as your person . Thank you Bob! Godbless!

My car arrived much earlier than anticipated. Phone and email communication with Tom at Ship a Car was easy and friendly. Great service. I would use again and recommend to anyone!

I booked vehicle transport with Ship A car Inc, twice in the past month. The first, the seller cancelled the sale the day that the hauler was scheduled for pick up. YIKES! Contacted Lisa from Ship A Car and she handled everything. I found another BMW K75 for sale, bought it..., and the first call that I made was to Lisa from Ship A Car. Once again, Lisa and Ship A Car Inc. handled everything exceptionally well. Vehicle pick-up and delivery by a company specializing in motorcycle transport. The vehicle arrived earlier than expected (2 days instead of 4) and in perfect condition. Lisa was great at communicating via email and phone (even for a customer that doesn't have an umbilical to his phone.) Would use them again..., in a second!

Excellent service. Vehicle was delivered quickly and safely. Jocelyn was very attentive and represented the company well. Will definitely use them on next transport need!

Thanks Janet fast shipping great communication I will always use Ship a Car.