Wisconsin to Vermont Car Shipping

My experience shopping for a reliable transport company was exhausting until I spoke with Lawrence at Ship A Car inc. He took all of my worries & concerns and tossed them out of the Window. He was there every step of the way start to finish. He assured me that my Car was in the best hands Possible. I highly recommended Lawrence to handle Any and all of your transport needs.

I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.

Shipped two vehicles from Nevada to Kansas Kristina V and Ship A Car booking people made our transport experience... A positive experience. Can not say enough about the calm, confident manner they had with handling details and getting our vehicles moved to their new home.. It is so stressful finding people that you can trust to do what they say they can do... This was just a wonderful blessing to us... Everything went smooth and delivery was GREAT! These two vehicles had to come 1577 miles. Cost was fair for shipping both vehicles... Just can not express, the sincere, happiness we felt to see these vehicles reach their final home... These people KNOW what they are doing to help others... I appreciate them helping us out... It was a remarkable, good experience finding this service.

I will never use this company again nor would I recommend that any consumer use it. Not only did my car not arrive a week after the allotted 6-10 day quote, the communication was horrible and evasive. They did not take responsibility for our car's whereabouts and had no answers as to when the car would arrive. They refused to reimburse me for the rental car I was forced to get because of this delay. At one point when I was trying to get to the bottom of what was happening the associate hung up on me. He had given me the run around for 3 days and never returned my calls. I am a very patient person and I knew there would be a delay given the holiday weekend. I padded that into my time but the lack of communication and lack of respect of my situation was totally unprofessional and frustrating. As I am writing this we still don't have our car.

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.

The driver arrived in LA three days after the car had been picked up in Maryland. WOW! I got a call this morning at 9:15am that said that the driver was in LA...he must have hauled a** to get to the west coast in three days! I canceled all of my appointments and events today in order to meet the driver. I kept calling the cell number on file/dispatch and got updates in 2 hour increments. "There are other cars in front of yours. It could be about 90 minutes." I stayed home all day long. The car was delivered around 9:15pm. I had seen the driver/truck drive by my apartment building at 8:30pm I called twice to find out where the driver was. It turns out that he unloaded the car and drove it to my apartment at 9:15pm. Physically, the car was great. No dings, scratches, dents, etc. from making a cross-country trip. Ultimately, that's the best review ever. Losing a day on a holiday weekend...well, I made the best of it, so I can't complain too much. Thanks for all of your help.

I've made many moves over the years and this, without a doubt, was the most pleasant thanks to Joseph. He is a great communicator and was always there when I had a question. He was honest and couldn't have been a better partner is this event.  

They delivered my car in record time, the service they provided was second to none. I would have no hesitation in recommending them for collection or delivery of any type of car, I will definitely be using them next time. 5-star service!