Texas to Alaska Car Shipping

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

Bob was great at his job and really helped me out through the whole process. They say you have to have a certain weight limit in your car and everything but bob was able to find me a driver who helped me with that and let me put a little more weight in. He even found me a driver in just a day time since I needed my car out in Arizona in a rush. I highly recommend this company you and your car will be in good hands the whole time.

The rep I worked with, Lawrence K., was knowledgeable and helpful. Very customer service oriented. He answered my many questions and went the extra mile to save me some money and find the best way to transport our car. I liked the tips on "preparing your car for transport". I received a professional quote. Lawrence communicated well by phone, text and email. He walked me through the document signing so that went smoothly. He was easygoing and friendly. A friend referred us, as she had a good experience too. I got two estimates from other shipping companies, but I felt most secure with Lawrence and he's one of the main reasons we went with Ship a Car, Inc.

My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.

Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four-seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you, Joseph!

I worked with Gabriel Lopez and he was professional and a pleasure to work with. Always stayed in contact with me and gave me updates. My only complaint would be is that the price was increased but other than that the service was fine.

I recently purchased a Cutlass Supreme and initially used another carrier. I called my initial carrier to get a status and was told it would take 4 weeks to have my car picked up. I cancelled my order and I contacted Ship a Car. I spoke to Willie and made arrangements to have my car transported via an enclosed carrier. Within an hour, Willie called me back and my car was picked up that night and arrived in NY in 2 days. The car arrived with no issues. Willie was responsive and communicated all the steps the entire way. I would highly recommend them.

The process was easy. The car was picked up locally in Seattle and delivered on time at a convenient location in Illinois. The truck our car was on was enclosed, so t really wasn?t even dirty when it arrived. The people we worked with were professional and polite.