The Ship A Car Customer Experience

Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.

Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.

If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
These folks are everything they are cracked up to be. The experience from my initial conversation with Chris to the pick-up driver, Sergey, and our delivery driver "Jim", was informative, reassuring, prompt, and EASY. Not the cheapest, or the most expensive by far, and as carefree as shipping your favorite son's prized motorcycle could possibly be. BTW, the bike was delivered late, by 2 MINUTES! I lie, it arrived when the driver said he would arrive, and in the same condition it was shipped in. The whole group was great. Highly recommended.
Jared Bradley
5.0
Shipped a high end motorcycle through Danny from California to Virginia. Drivers went through the worst possible weather, Tornadoes, Hail, Floods, You name it. Bike arrived without a scratch! Danny would respond to my correspondence within minutes. Would use again, and recommend. Thanks
Randy Ayersman
5.0
I had excellent service from them, I'm about to use them again & would recommend them 100%.
CB
5.0
I made a last minute call to Ship a Car and got great service with a good transporter very quickly. They made it very easy and I'm very happy with the service.
F Heyes
5.0
I had my car and motorcycle shipped from Baltimore, Maryland to Fort Lauderdale Fl. My agent was Lawrence Knapp. This was my first using a shipping company and Lawrence made this experience very stress free. He was available every time I called and was very eager to answer all my questions. Also, the driver they chose was very experienced in shipping motorcycles and a great communicator. Thanks again Lawrence!!!!
Tony Meran
5.0
Great job! I was so nervous about shipping my Camry. I had never shipped a vehicle before. They were so helpful in explaining the process to me. I recommend!
Nic
5.0
My experience was great .Chad Watson had my car picked up same day on Thursday in Estero and I had my car Saturday afternoon. In Chicago.Good service and follow-up. I highly recommend Ship a Car.
Donald Weiss
5.0
Pepper long was wonderful. I got a great price, great customer service and my car was delivered 6 hours later. Great service for military, even got a discount.
Fedorah Chiu
5.0
Bob Moran was a dependable pro and, after the primary driver suffered a truck malfunction, he found a replacement driver who seamlessly picked up the ball and executed a perfect transfer. This was new territory for me but SHIP A CAR lived up to their rating. Well done.
David Martin
5.0
Willie Dublin assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend Ship a car inc and Willie D. if you can request him for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.
Jed Napoles
5.0
My husband and I shipped our car cross country and I wanted say how happy we were with the service that ship a car provided. We worked with Les at ship a car and he went above and beyond for us. I highly recommend this company and if you decide to go with them make sure to ask for Les, he really took care of us and made us feel comfortable with our choice.
Jaimie B
5.0
Ship A Car treated my needs in the utmost professional and personable way. I would definitely use them again if I need this service and refer them to any of my friends and family. Thank you Meredith for all of your help.
V Simonaro
5.0
I had a truck I needed to ship from California to Texas. I check around to see who had he better rate and Service. I found Ship a Car Inc was the one for me. They were a little high in price, but you can’t beat the service. The Agent I was working with was Bob. He held my hand throughout the whole process. Even after my truck was delivered, he call me up to see if everything went OK and If I had any questions.  Would I use Ship a Car Inc again? Yes, for sure. Ask for Bob.
Joseph Simon
5.0
Maria, and Ship A Car, Inc did a fabulous job with shipping my Jaguar from Chicago to North Carolina. Maria was very helpful and responsive, the driver was on time for both the pick-up and delivery, and my car arrived in the same condition as when it was picked up. I highly recommend Ship A Car, Inc. for your vehicle transport needs.
Raymond Lukanc Jr
5.0
Justen and Ship A Car did an outstanding job getting my car shipped from Bend, OR to Los Angeles. Johnny, who towed my car, was also a true professional. I would highly recommend this company again.
Daniel Gutierrez
5.0
Lisa was extremely professional; great communications and prompt follow up. They shipped a collectable car Cali to Texas with zero issues. High recommended!
Wayne Wilder
5.0
I had an excellent experience working with Mike Logan at Ship a car, Inc. He got me a quote lower than I had found elsewhere online. My car was picked up a day earlier and delivered a day earlier than I was told. The driver was excellent. His name was Albert. He works for Arizona Shipping. I am planning to move to other state and I will use Ship a Car, Inc again.
Shannon Chevy
5.0
Shipped a new auto from Irvine, CA. to Memphis, TN. The entire process was handled online in a very professional and user easy manner. Transport dispatch was in constant communication and the delivery came on time and in perfect shape. Price was competitive and fair and service great. Five star performance!
Gary Moran
5.0
They were great! Completely trustworthy and my car arrived in Austin Texas without any damage at all, on time maybe even earlier, and the driver was so nice. Legit company to do business with for car transport.
Madelyne Oliver
5.0
Very professional experience o hidden fees. Willie was amazing getting me a transport carrier after the first one fell through. Highly recommend using them.
Caroline Gowan
5.0
Ship A Car exceeded all expectations! The arrangements were very accurate and schedule was spot on. The driver kept us continuously informed and our car arrived early in great condition. Highly recommended.
Thomas Knoell
5.0
Services delivered as expected. I shipped a Yamaha R1 and it arrived on time, undamaged and as promised. Will use again and recommend. Just ensure you are involved with the loading/tying down when picked-up to ensure it arrives in good shape. Thank you!
Steve M
5.0
Amazing service from beginning, throughout and until the delivery of my vehicles made. Showed up on time and delivered on time. Constant communication! Bob offers good ole fashion customer service and he worked hard to make my request happen. Rose (dispatcher) was very informative and helpful. And even the driver, Ted (Not sure name) was great. Thank You!!!
Linda La
5.0
Never shipped a car before. Sam was very helpful, explained the process and pricing no surprises. The transaction went very smoothly. the service and follow up was top notch.
Sandy Maresca
5.0
This was my first time ever transporting a car and I have nothing but great things to say about the experience! My contact, Bob, was unbelievably helpful. Walked me though everything and made it unbelievably easy! The driver showed up to the exact location and was very professional. The transportation from origin to destination was very fast as well. My only complaint was I was not given a photo of my driver so it took a couple of minutes to verify that the guy picking up my car was the correct person. But the driver was very understanding and super helpful in the verification process. I would recommend this comanpy to anyone transporting their vehicle to any part of the country, especially if this is your first time ever trying to do so.
William Judge
5.0
MY EXPERIENCE WITH SHIP A CAR WAS FIVE STAR. JUSTEN WAS MY AGENT. WHEN WE SPOKE HE WAS VERY PATIENT AND TOOK THE TIME TO ANSWER ALL MY QUESTIONS. I NEVER ONCE FELT RUSHED OR LIKE I WAS JUST ANOTHER SALE TO HIM. I WAS SHIPPING MY CAMRY FROM CONNECTICUT TO FLORIDA AND I HAVE NEVER USED A CAR SHIPPING SERVICE BEFORE AND WAS SKEPTICAL ABOUT HOW SAFE AND RELIABLE IT WAS. JUSTEN REASSURED ME IT WOULD BE AT THE UP MOST CARE AND TRANSPORTED BY A RELIABLE TRANSPORTER THAT IS BONDED AND INSURED. HE ALSO PROVIDED ME WITH A COPY OF ALL THE INFO I NEEDED TO FEEL TOTALLY CONFIDENT THAT MY VEHICLE WAS IN SAFE HANDS. I HIGHLY RECOMMEND JUSTEN, I FELT A SENSE OF COMFORT WHEN I SPOKE WITH HIM. SHIP A CAR INC WAS GREAT I WILL BE USING THEM IF I EVER NEED TO SHIP MY CAR AGAIN!!!
Cara Brookman
5.0
Thank you Danny for a fabulous job well done in helping to get my daughter's car cross country safely. Your professionalism was stellar and your care and kindness was greatly appreciated. I will be sure to always recommend your company when transport opportunities arise. THANK YOU!
L Sheldon
5.0
After working to schedule my Prius shipment over a month in advance, the company I was working with still had not confirmed shipment 3 days before my move. Fortunately, I found Ship a Car Inc and got in contact with Bob M to see if they could offer an alternative. Bob got back to me within an hour and my car was picked up the same day! Bob's exceptional customer service, follow up and great care far surpassed any expectations I had in going through the car transport process. If you're looking for a first rate car transport company, look no further than Ship a Car Inc! In addition, the company offers discounts for active duty military! One of the best customer service experiences I've ever had!
Michael Schoenen
5.0
Car was shipped professionally, met the time schedule, with overal good experience. Very warm recommendation!
Igal Yaari
5.0
Meredith was great. A fantastic communicator, she let me know all that was going on with the transport. She made the whole event easy and seamless. I would recommend her to anyone.
Jeffrey Krauss
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