The Ship A Car Customer Experience

Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.

Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.

If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

4.0
Making plans with the company was fast and easy. They did what they said they would do and delivered the car in the same shape it was in upon pickup. Although they promised to call an hour out before delivery, and they did not, they did call upon arriving within blocks of the drop off point.
Larry Burris
4.0
I want to thank you for making a difficult situation (moving our daughter's car) so much easier. The driver you choose for us was amazing. He was kind and professional and even got the car to New Hampshire earlier than we thought. Your help and time were invaluable to me. Knowing that my daughter would have her car in her new home was a great comfort to us both. Thank you for taking the time to answer questions, calm fears, and adding a laugh to an otherwise stressful event.
Loretta Goodmann
4.0
I am very pleased with my Ship A Car service. My broker was Sam and he was very helpful! I was very nervous about shipping my car but my car got to my destination a day earlier than expected and the driver was very friendly and helpful.
Gretchen Teyema
4.0
I had a good/positive experience with Ship-A-Car, and Howard Heller (my Ship-A-Car coordinator). I shipped my car from Charleston SC to Phila PA. The car arrived without issue, and actually earlier than expected. Just be aware that you may not get confirmation of final pickup and delivery until 1-3 days before pickup. That caused me a little apprehension as we got closer to the pickup date, but all worked out well. I would use this service again if needed.
Harold Schaefer
4.0
I needed to transport a car from California to Indiana within 5 days. I had never experienced shipping a car. i called Ship-A-Car and Bob was a breath of fresh air, he walked me through the entire process and delivered on all his promises. The car arrived on time for a reasonable price. I can't say enough good things about this experience. If anyone needs to ship a car with confidence and a fair price use Ship-A-Car and Bob will take very good care of you and your car.
Kathleen King
4.0
Ship a Car helped me get my car across the country. The drivers weren't the friendliest, but Danny, who helped organize the whole thing, was extremely helpful and accommodating. My car was on schedule to arrive before I did, so he helped me work that out.
Riley Farmer
4.0
I worked with Gabriel Lopez and he was professional and a pleasure to work with. Always stayed in contact with me and gave me updates. My only complaint would be is that the price was increased but other than that the service was fine.
Cyndi Walters
5.0
I had shipped a car in 2012 with another company and had no problems.So when I needed to ship a car this year I called them first.The price quote I got seemed a little high.When I called SHIP A CAR INC my name and the shipping information(as inaccurate as it was) was out for other companies to see even though I had talked to them on the telephone,not the internetThe people( Lisa & the driver) were very nice and professional.They also saved me $459.00( which is 23% of the total) over the other company.
Spence Wood
5.0
This is the place to go for all your car shipping needs. Ask for Chad & tell him you heard he can work magic!
Natalie Foster
5.0
I dealt with Theo.He was terrific.He kept me informed all the way. I would use you next year both ways because of Theo.
Andrew Toorock
5.0
That picture is just the way your experience is with Ship A Car. Awesome and sweet, great custormer service, Quinten ;) and fast delivery. Thank You!
Hope Davis
5.0
I had my car shipped from League City, TX to San Jose, CA right on schedule I expected, thanks to coordinating by Mr. Harry Burge and the driver, Mr. Jair “J.J” Marinho Jr.. I would highly recommend this company for whoever wants to ship his/her car.
Karen Nelson
5.0
Efficient, fair price, kept to the schedule, car was in great condition when delivered. Delivery was door to door.
Suzanne Semilof
5.0
THANK YOU LISA FOR ALL YOUR HELP IN TRANSPORTING MY CAR IT WAS A VERY PLEASANT EXPERANCE. THANK YOU AGAIN.
Dominick Panuccio
5.0
I would like to give kudos to Lisa who was of great help when I shipped my car. I would recommend to others to directly deal with Lisa as she was efficient and considerate every time we talked on the phone.
Andre Conran
5.0
They gave a good price, stuck to it, and shipped my Jeep Wrangler from California to Louisiana in three days---four days ahead of schedule! Sure made my wife and I happy.
Randy Morgan
5.0
Shipped my car from Long Island to Naples,Florida.I booked my order with Tom from Shipacar. My car was picked up and delivered on time just like they told me it would. Thank you very much! I will be useing you guys next year also thanks again! -Andres
Dijon Aise
5.0
I spoke with Maria Frew when inquiring about shipping a Kia Sportage and a Yamaha golf cart. She was informative, professional and competitive in her pricing. In addition, she assured me that the golf cart was able to be shipped despite what another carrier had told me. The service provided was excellent. I highly recommend Ship A Car and Maria Frew.
Jeanne Harteau
5.0
Highly recommended... they picked up on time and delivered ahead of schedule.
Roger Tylkowski
5.0
shipping my new 2015 kawasaki concours from s carolina to ct with ship a car proved to be a very good choice,as they were excellent in every way.Fernanda is very professional which truly made this a delightful experience for me,as she is there at any and all times if needed.They deserve a great rating.
Mark Littlefield
5.0
They didn't give me the lowest price I could find but they definitely have the best service. Larry Farber was very professional and got my car moved from the dc area to Kansas city in a limited timeframe. I would definitely recommend, thanks ship a car.
M Adad
5.0
We are military and we had to ship our 2nd vehicle from JBPH-Hickman, HI to Seattle, Wa. Using Ship-A-Car Inc was the best decision we could have made. They weren't the cheapest option, but you get what you pay for. Bob walked us through the entire process and he was constantly keeping us updated. We shipped our SUV 30 May 17, left Hawaii the very next day. Coming back stateside, we received some grave news. We had a death in the family. We now had to go on emergency leave, but our SUV was on its way to our new duty station. We had to leave right away and didn't know if we would be back in time for the delivery. Bob was an angel! He coordinated everything from our SUV being pick up at Seattle, Wa to the delivery being held without incurring extra charges on our part (Thank you Aaron!). With everything that was going on, it was refreshing for a change to have someone else watching out for us. He made the entire process easy and painless. We couldn't thank him enough. If we could give him 10 stars, we would. If we had to ship a vehicle again, I know exactly where to go, Ship-A-car Inc.
Asia Gonzales
5.0
Great experience, First time user Everything went like close work.
Charlie Wade
5.0
We used Ship a Car to transport 2 of our vehicles from Salt Lake City to Nashville. Justin was on it as soon as I gave the go ahead. The drivers arrived a little early, but patiently waited and our cars arrived one, before we did (but we had made arrangements for it to be received), the other as scheduled a couple of days later. No damage to either vehicle, just a lot of road dust as to be expected. I use them again in a heart beat and they were half the price of all the others and less that a week ship time.
Dana Perez
5.0
We moved from NH to CA and everything went as planned. Chris from Shipacar was communicative, and the driver that I ended up was friendly and responsible. The car showed up in good shape as promised!  I'm not planning any big moves in the near future, but if I was I would call Shipacar.
Peter McDonald
5.0
Great service, professional and accurate. Best transport company in the industry!
Norn Iron Andy
5.0
Pepper goes above and beyond for her customers. She provided me with outstanding service and accommodations. Whenever I need auto transportation in the future I will be returning to Pepper at shipacar.
Palmer Bradshaw
5.0
Very good experience. Would recommend for anyone who has a vehicle of any kind to ship.
Laurie Smith
5.0
Maria took care of us. She has the best rates in town! thanks again!!
Corey Trevino
5.0
This is my first time shipping a car, and the experience was great! Lisa was very informative and explained all the information I needed to know about transporting my car.
Johan Moreno
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