The Ship A Car Customer Experience

Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.

Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.

If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

4.0
I want to thank you for making a difficult situation (moving our daughter's car) so much easier. The driver you choose for us was amazing. He was kind and professional and even got the car to New Hampshire earlier than we thought. Your help and time were invaluable to me. Knowing that my daughter would have her car in her new home was a great comfort to us both. Thank you for taking the time to answer questions, calm fears, and adding a laugh to an otherwise stressful event.
Loretta Goodmann
4.0
I am very pleased with my Ship A Car service. My broker was Sam and he was very helpful! I was very nervous about shipping my car but my car got to my destination a day earlier than expected and the driver was very friendly and helpful.
Gretchen Teyema
4.0
I had a good/positive experience with Ship-A-Car, and Howard Heller (my Ship-A-Car coordinator). I shipped my car from Charleston SC to Phila PA. The car arrived without issue, and actually earlier than expected. Just be aware that you may not get confirmation of final pickup and delivery until 1-3 days before pickup. That caused me a little apprehension as we got closer to the pickup date, but all worked out well. I would use this service again if needed.
Harold Schaefer
4.0
I needed to transport a car from California to Indiana within 5 days. I had never experienced shipping a car. i called Ship-A-Car and Bob was a breath of fresh air, he walked me through the entire process and delivered on all his promises. The car arrived on time for a reasonable price. I can't say enough good things about this experience. If anyone needs to ship a car with confidence and a fair price use Ship-A-Car and Bob will take very good care of you and your car.
Kathleen King
4.0
Ship a Car helped me get my car across the country. The drivers weren't the friendliest, but Danny, who helped organize the whole thing, was extremely helpful and accommodating. My car was on schedule to arrive before I did, so he helped me work that out.
Riley Farmer
4.0
I worked with Gabriel Lopez and he was professional and a pleasure to work with. Always stayed in contact with me and gave me updates. My only complaint would be is that the price was increased but other than that the service was fine.
Cyndi Walters
5.0
I had shipped a car in 2012 with another company and had no problems.So when I needed to ship a car this year I called them first.The price quote I got seemed a little high.When I called SHIP A CAR INC my name and the shipping information(as inaccurate as it was) was out for other companies to see even though I had talked to them on the telephone,not the internetThe people( Lisa & the driver) were very nice and professional.They also saved me $459.00( which is 23% of the total) over the other company.
Spence Wood
5.0
This is the place to go for all your car shipping needs. Ask for Chad & tell him you heard he can work magic!
Natalie Foster
5.0
I dealt with Theo.He was terrific.He kept me informed all the way. I would use you next year both ways because of Theo.
Andrew Toorock
5.0
That picture is just the way your experience is with Ship A Car. Awesome and sweet, great custormer service, Quinten ;) and fast delivery. Thank You!
Hope Davis
5.0
I had my car shipped from League City, TX to San Jose, CA right on schedule I expected, thanks to coordinating by Mr. Harry Burge and the driver, Mr. Jair “J.J” Marinho Jr.. I would highly recommend this company for whoever wants to ship his/her car.
Karen Nelson
5.0
Efficient, fair price, kept to the schedule, car was in great condition when delivered. Delivery was door to door.
Suzanne Semilof
5.0
THANK YOU LISA FOR ALL YOUR HELP IN TRANSPORTING MY CAR IT WAS A VERY PLEASANT EXPERANCE. THANK YOU AGAIN.
Dominick Panuccio
5.0
I would like to give kudos to Lisa who was of great help when I shipped my car. I would recommend to others to directly deal with Lisa as she was efficient and considerate every time we talked on the phone.
Andre Conran
5.0
They gave a good price, stuck to it, and shipped my Jeep Wrangler from California to Louisiana in three days---four days ahead of schedule! Sure made my wife and I happy.
Randy Morgan
5.0
Shipped my car from Long Island to Naples,Florida.I booked my order with Tom from Shipacar. My car was picked up and delivered on time just like they told me it would. Thank you very much! I will be useing you guys next year also thanks again! -Andres
Dijon Aise
5.0
I spoke with Maria Frew when inquiring about shipping a Kia Sportage and a Yamaha golf cart. She was informative, professional and competitive in her pricing. In addition, she assured me that the golf cart was able to be shipped despite what another carrier had told me. The service provided was excellent. I highly recommend Ship A Car and Maria Frew.
Jeanne Harteau
5.0
Highly recommended... they picked up on time and delivered ahead of schedule.
Roger Tylkowski
5.0
shipping my new 2015 kawasaki concours from s carolina to ct with ship a car proved to be a very good choice,as they were excellent in every way.Fernanda is very professional which truly made this a delightful experience for me,as she is there at any and all times if needed.They deserve a great rating.
Mark Littlefield
5.0
They didn't give me the lowest price I could find but they definitely have the best service. Larry Farber was very professional and got my car moved from the dc area to Kansas city in a limited timeframe. I would definitely recommend, thanks ship a car.
M Adad
5.0
We are military and we had to ship our 2nd vehicle from JBPH-Hickman, HI to Seattle, Wa. Using Ship-A-Car Inc was the best decision we could have made. They weren't the cheapest option, but you get what you pay for. Bob walked us through the entire process and he was constantly keeping us updated. We shipped our SUV 30 May 17, left Hawaii the very next day. Coming back stateside, we received some grave news. We had a death in the family. We now had to go on emergency leave, but our SUV was on its way to our new duty station. We had to leave right away and didn't know if we would be back in time for the delivery. Bob was an angel! He coordinated everything from our SUV being pick up at Seattle, Wa to the delivery being held without incurring extra charges on our part (Thank you Aaron!). With everything that was going on, it was refreshing for a change to have someone else watching out for us. He made the entire process easy and painless. We couldn't thank him enough. If we could give him 10 stars, we would. If we had to ship a vehicle again, I know exactly where to go, Ship-A-car Inc.
Asia Gonzales
5.0
Great experience, First time user Everything went like close work.
Charlie Wade
5.0
We used Ship a Car to transport 2 of our vehicles from Salt Lake City to Nashville. Justin was on it as soon as I gave the go ahead. The drivers arrived a little early, but patiently waited and our cars arrived one, before we did (but we had made arrangements for it to be received), the other as scheduled a couple of days later. No damage to either vehicle, just a lot of road dust as to be expected. I use them again in a heart beat and they were half the price of all the others and less that a week ship time.
Dana Perez
5.0
We moved from NH to CA and everything went as planned. Chris from Shipacar was communicative, and the driver that I ended up was friendly and responsible. The car showed up in good shape as promised!  I'm not planning any big moves in the near future, but if I was I would call Shipacar.
Peter McDonald
5.0
Great service, professional and accurate. Best transport company in the industry!
Norn Iron Andy
5.0
Pepper goes above and beyond for her customers. She provided me with outstanding service and accommodations. Whenever I need auto transportation in the future I will be returning to Pepper at shipacar.
Palmer Bradshaw
5.0
Very good experience. Would recommend for anyone who has a vehicle of any kind to ship.
Laurie Smith
5.0
Maria took care of us. She has the best rates in town! thanks again!!
Corey Trevino
5.0
This is my first time shipping a car, and the experience was great! Lisa was very informative and explained all the information I needed to know about transporting my car.
Johan Moreno
5.0
My agent was Harry Burge and the whole transport of my car was smoothly handled. I didn't face any hiccups through out my transportation of my car.I would recommend to anyone as I will be using in all of my future relocation purpose. Thanks Harry and a big cheers to Ship a Car team Inc.
Siddi Avinash
5.0
I was delighted with the shipping of my daughter car from FL to TX. Great customer service from Marrine Neff my Transport Coordinator.
Michael Marshall
5.0
At the dealership I work at, all the transportation is handled by ship a car. Our rep Lawrence Knapp always makes the experience positive and stress free.
Rachel Ramirez Cortes
5.0
Ship A Car, Inc. provided great service and was very user friendly. Mr. Tom Book answered all my questions and gave me a good experience with this company. I received my vehicle on time and with no complications. THANKS!
Dally Tuffer
5.0
Justen Varughese has helped me get my motorcycles all over the country for various rides with friends. All too often I've given him very little time or difficult circumstances with which to work. He always comes through, though--in the most professional, polite way possible.
Jeremy Gruber
5.0
Great experience!!! Car was picked up and delivered on time and Tom was very helpful and always available to answer my questions. Will definitely use Ship a car again!
Jessica Booke
5.0
We used this broker, after getting rid of another who was not straight with us. Ship A Car, called us, gave us a date, the trucker (Exit-15) picked up the car that day, and delivered the car half way cross the country in 3-4 days. All worked out according to plan. The driver of the truck was a cool hard working guy. There were 10 cars on his rig, we were lucky to be the last car on and the first car off. We have read email reviews and saw all the tales out there. I am sure there are good and bad stories. We are a good story, it all worked on time, we got the car to a place where the driver could pick it up. This rig is too big for some small roads. And he called us 8 hours a head of drop of time, and met us in front of the hotel where he unloaded our 2007 Camry.
Mark Odegard
5.0
Yvonne was very helpful finding a carrier in less than an hour when other company’s carrier felt thru.
Taeyeon Song
5.0
Ship A Car Inc was nothing less than friendly, courteous and professional. From the first person I spoke to at Ship A Car right along to the dispatcher and the driver. No question I would use them again and refer them to friends and family.
Helen Thomson Armas
5.0
My experience with ship a car was impressive. Thank you Lisa for making this so easy. If ever we need this service again...we would contact Lisa and recommend her to others who require their car shipped.
Nancy Conran
5.0
Meredith was very professional with getting me a quote and following up with me when signing the contract. She also followed up with a call making sure the vehicle was delivered in a timely manner.
Larry Giannini
5.0
Larry Farber was great to work with. I needed to transport an antique car across country. He was very thorough and professional and responded to my questions quickly. I was able to speak with the driver directly during transit, and the car arrived safely and on time.
Susan O'Leary
5.0
I was looking for a way to send my car from Minnesota to Denver and contacted several transport companies. I was very nervous about sending a car that was one year old and I had taken very good care of with someone/company that I had not ever met and or had any previous experience with. This was the first time that I had ever done something like this so I read all the reviews from each company. I called Ship a Car Inc. and got a real person by the name of Tynesha Jenkins who was a breath of fresh air she was professional at all times took the time to make sure that all my questions and or concerns were addressed. Her follow-up was excellent and I really like that this company has structure in selecting the actual transporter, pick-up and delivery process. I’m a very detail oriented person and I was impressed when the person came to pick my car up. Ivan from IV Auto LLC was dispatched to pick my car up he called an hour ahead of time to let me know when he would be arriving. He was very nice and professional and completed a very detail car inspection report that we both signed off on so there would not be any surprises when the car was received on the other end. My family in Denver received the car in the same condition that it was in before the transport and they echoed the same thing that Ivan is a good man that cares. I will in the future without a doubt call only Ship a Car Inc. to handle my cars and recommend them to my family and friends.
Waymond Johnson
5.0
A pleasure to work with SHIP A CAR, INC. They arranged to p/u our GEM in mid west and transport it quickly and safely to its new home. Many thanks SHIP A CAR !
Art Rhoades
5.0
I had a great experience working with Tom Booke at Ship A Car Inc. He was very professional and helpful. Shipped my car for a great price. Excellent customer service - highly recommend if you need to ship your vehicle for any reason!
Kyle Fink
5.0
It was a challenge but they successfully delivered the car to the desired destination without any damage to the car. I would recommend this company to anyone.
Sr Marta Ceballos
5.0
I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.
Sean Harrington
5.0
Had a great first time experience with agent tom booke. He was very helpful and patient with me. Definitely will come back to ship a car inc! Thanks tom! Five stars for customer service.
Natasha Rare Renovations
5.0
Made a car shipment happen in 24 hours that was taking forever with other company. I was willing to pay a few bucks extra. Other company kept delaying and making excuses, this guy made it happen literally overnight and was excellent returning calls and follow up. Cool guy and fun to talk to as well.
JS
5.0
I needed to have 2 cars sent to Flordia.I called Willie from Ship-a-car and he was professional,honest and great communications.The price was OK seeing it was that time of year.I would use again to transport my cars.
Robert Levine
5.0
I had an excellent experience with Ship A Car. The way Danny kept me up to date everyday on what was happening locating a shipper.
Janette Nersveen
5.0
Great service, Christmas week got transport on a non operating classic car from Florida to west coast. Joe is great!
Jeff Trnavsky
5.0
Great service! They were the only shipper who quoted me and delivered on transport in less than 3 days. Would use their service again.
Kam McK
5.0
My son move from Florida to Oregon and we used Ship A Car to transport his car. The experience as fantastic. They stay in contact from the time the contract was signed to the delivery of the car. In fact the vehicle a arrive 2 days ahead of schedule.
Ajinkya Rai
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again… in a heartbeat. Ship a Car Inc. is the best motorcycle shipping company I have had the pleasure of encountering. This is the second time they have shipped my bike. I have had experience with other shippers and, in my experience, Ship a Car Inc. sets the standard for quality service. This time I had my bike shipped from Santa Fe NM to Florida. Joseph Gorfien was my facilitator. He arranged to have the bike picked up within a couple of days. Considering the shop at which I had left it was closed for a day, this was the first possible opportunity to ship it. Amazing! Joseph thought it might take about six days to deliver the bike to Florida, but it got here in three. Amazing! The bike has a custom paint job and custom parts. There was not one scratch on the bike and everything was in perfect order. These folks have not only demonstrated extreme competency in making what could have been a couple of difficult situations totally stress-free, they all seem to have a great sense of humor. I love these folks! Thank you for a couple of wonderful experiences, Ship a Car. I highly recommend their service. In the future, I won’t use anyone else.
David Grant
5.0
Shipped a vehicle from Louisiana to Maine, shipping coordinated / arranged by Marrine with Ship a Car. - professional, smooth, painless, process - vehicle was picked up on time and delivered on time. I highly recommend Ship a Car for vehicle transportation.
Paul Guillory MD
5.0
I had a great experience working with Fernanda Lopez at Ship A Car Inc. Professional and lived by their word. They were able to have My car shipped from Las Vegas to Detroit Mich in a timely matter. I would highly recommend this company.
Captain X
5.0
I recently worked with Lisa P. on shipping my car across country, this was my first time having to ship something so large. My experience with Lisa was amazing, her customer service was impressive! She explained the whole process to me, something I could not get from any other company! Even thought the price was a bit higher my confidence in the process, and my understanding of everything made me completely satisfied in booking with Lisa. My ship date came, the carrier was there and everything was doen without any issues! Thank you Lisa! I now have a great broker for the future. :)
Dustin Welch
5.0
We used Ship A Car Inc. to transport a customer vehicle from Kansas to our shop in Denver, and back to Kansas. We couldn't be happier with the service the company, and specifically transport coordinator Gary Wiatric, provided. Price was very competitive, transports were arranged and completed within a handful of days both times, and the vehicle did not experience any damage or other issues on either leg of the journey. Highly recommended, we will be using only this company for future vehicle transports.
Timbukthree 4wd and Automotive
5.0
Larry was very easy to work with and responds very quickly to questions and calls. I would definitely call him again any time I need a vehicle transported. I compared a lot of prices on the internet along with each company's reputation - Price and reputation were great too!
Brendon Gunn
5.0
These folks are everything they are cracked up to be. The experience from my initial conversation with Chris to the pick-up driver, Sergey, and our delivery driver "Jim", was informative, reassuring, prompt, and EASY. Not the cheapest, or the most expensive by far, and as carefree as shipping your favorite son's prized motorcycle could possibly be. BTW, the bike was delivered late, by 2 MINUTES! I lie, it arrived when the driver said he would arrive, and in the same condition it was shipped in. The whole group was great. Highly recommended.
Jared Bradley
« PreviousPage 14 of 20Next »
All Alaska & Hawaii Classic Cars Heavy Haul Industry News Luxury Cars Military Specialty Transport Tips-Tricks Useful
This website uses cookies to ensure you get the best experience. Learn More.