Ship A Car, Inc. Reviews
Customers talk about their shipping experience with SAC.
Five star auto transport reviews
5.0
Average of the 1,100+ verified customer reviews collected on this page. Google: 4.4 stars. BBB: A+.
50,000+ Vehicles Delivered
50,000+ Happy Customers
15,000+ Carriers in Our Network
50 Combined Years of Experience
The Ship A Car Customer Experience
Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.
Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.
If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.
4.8
My Moving Reviews
92 reviews
5
Ship A Car Reviews
1181 reviews
Thousands of Happy Customers
The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.
To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.
That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.
Read what our customers say about their experience
5.0
I had two vehicles shipped to California . One from Massachusetts and the other from Tennessee . The Shipping Coordinator named Kahlie was in charge of our case. He was thorough,professional and kept me appraised of the status of the vehicles. Each vehicle reach California safely and without blemish. I would strongly recommend Ship-A-Car if you are shipping a vehicle. A first class and 5Star rating
5.0
Ship a Car was fantastic, and Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users.
5.0
Cameron Baker was awesome. Great service, great delivery, very professional. Thanks for everything! I would use and recommend you guys again!
5.0
Fantastic customer service throughout the process. Highly recommended.
5.0
I had two vehicles shipped to California . One from Massachusetts and the other from Tennessee . The Shipping Coordinator named Kahii R was in charge of our account. He was thorough,professional and kept me appraised of the status of the vehicles. Each vehicle reach California safely and without blemish. I would strongly recommend Ship-A-Car if you are shipping a vehicle.
5.0
Excellent service. My car pickup and delivery were as promised. I will use them again. Janet Rinella, transport director, kept me informed during the entire process; she is an excellent communicator.
5.0
it was excellent service provide by Ship a Car while i was shipping my car from Rhode Island to Texas. they answered all my questions (yes i had a lot) patiently before i book the service with them. they keep updating the status on time. more important the car had been reached to my destination, exactly the day they promised without and scratch and any issue on my car. i received the way it had been given during shipping. i really appreciate their service.
5.0
Excellent extraordinary and high efficient service : provided week end punctual pickup, on time delivery, excellent tracking and communication and NO DAMAGE.
5.0
Cameron B. with ship a car, Inc. Was excellent and staying in touch with me throughout the process. The driver of the carrier was polite and experienced.
5.0
Janet was wonderful to work with. She got my F-Type from IL to Texas in perfect condition. Very easy to communicate with and she was great about following up on everything. I will definitely use again next time.
5.0
Khaii should be promoted! He did a great job of making me feel comfortable with the service provided and making the entire experience seamless! I tried my best to give him a hard time, but his jovial behavior and demeanor made this entire experience fun and removed the stress and pressure that I felt in having my car shipped! Thanks Khaii Ross!!!! You're a real asset to this company!
5.0
Superb customer experience. Belinda / Janet made it simple, clear terms with great communications. These folks really stood out from the haphazard world of transport, as a real professional organization with high customer service standards. Will not consider anyone else but them.
5.0
Ship a Car Inc. arranged transportation for 3 of our company vehicles to move across the country. They met our requirements and provided an auto hauler in a very timely manner at a competitive rate. The entire process went smooth and trumped many other auto transport companies I've used in the past.
5.0
I called in a bit of an emergency needing to move a specialized RV unit in the same day (less than 5 hours from ship time). Willie Dublin worked MAGIC to get my shipment covered with a carrier on time and within budget. First time using the service. Willie was extraordinarily professional and delivered on all of his promises. Will definitely call him in the future, and you should too.
5.0
Everyone I worked with from the beginning up through the delivery was excellent to work with.
5.0
Dana was a great representative. She knew texting was best for me and accommodated my request for preferred contact. She understood my timeline and was very patient with me. The carrier showed up at my door in Florida to pick up the motorcycles on time and put them in my garage in RI, parked and cared for perfectly even before I arrived home. I watched Mike secure our bikes on the truck. He was very tolerant and patient with us. I would highly recommend them and will use them again for our motorcycle transport.
5.0
The customer service at Ship A Car Inc was very good. They did what they could do for me in the time frame they could. I had just come out of a bad experience with a previous company, so I really appreciated that. They shipped my vehicle cross-country from Las Vegas to Michigan within the time frame they had said, with no damage. The price was just what they said it would be over the phone- no extras or anything. It was decently priced. The person on the phone was very professional and a good spokesperson for the company. She told me what they could allow to happen as far as delivering it on time. This was the first time I used them and I would go back again.
5.0
I must apologize for not writing sooner, but our move has extremely long and our household just arrived (computers as well). I can’t say enough good things about the excellent service we received! Your communications with us, answering all my questions and keeping me calm all the way through the process were priceless. Our driver “Ihar” was fabulous! He made contact with us and came through as promised on arrival time. He took his time (being a true professional) to make sure that both cars were hooked up nice and tight to ensure no damage would come to them. He took photos of the cars and was very professional and kept in touch with us on his arrival. He was so quick getting our cars to their destination, that he beat us there. He did not complain about having to wait 3 hours, while our plane landed and we made our way over to meet him. The cars were in the same condition as when they left. We were very, very happy with his service! We will definitely refer “Shipacarinc” to anyone who asked us about shipping a car!
5.0
Ship a car inc has beyond amazing service , they are on point about everything , they answer alll questions without any hesitation, they go all out on satisfying their customers. My representative that I dealt with was Lisa and she was excellent I had zero headache zero worry and I was stress-free . I most definitely recommend ship a car inc for anyone who needs auto transport needs!
5.0
I was flexible with the dates for pickup and delivery which helps. The initial carrier that was chosen ended up not being able to complete the delivery but Dana was able to get it worked out in the end and get my vehicle delivered.
5.0
I love the people at Ship A Car, they never let me down and are always professional. I've had two cars shipped by them and there were no problems or damages. Their communication is excellent and I've referred them to several people in my office.
5.0
I had been looking for someone to ship my car for three weeks. I needed my car shipped from Alabama to Texas. The pickup location was kind of out of the way so I feel like that is why it was a longer process! However ship a car inc was the third company I found and had someone to pick my car up within a week! The price was a little higher but I felt that was due to the pickup location of my car. It was picked up on Thursday and delivered the next day! The only issue I ran into was a language barrier with the driver. However, he was very nice and understanding! I will book with this company again.
5.0
My coordinator was Lisa P and she was awesome. She kept me in the loop as my motorcycle was transported almost 1600 miles. I would use Ship A Car again.
5.0
Joseph Gorfien at shipacarinc was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!
5.0
I received my car last Friday and it was in great condition. Thank you so much for all of your help in this. You were always so responsive and it made the process much easier! Thanks again!
5.0
Bob is very professional. 1900 mile ship and it went flawlessly. Would higgrecommend. They are #1 ranked for a reason. A+.
5.0
Danny, The BMW was picked up last night. Very carefully loaded into a beautiful first class rig. Thanks to you and Lena.
5.0
They did rather well, slight delay but not bad. My C3 Vette made it after getting jerked around VERY badly from others. To make the deal happen they cut their part by 50 bucks and increased the drivers share. My cost for a very out of the way place and 475 miles remained at $650.00 where as others wanted $725!
5.0
Fantastic service. Took care of me and made sure my car reached safely and in time. Bob kept my mind at ease during the whole process.
5.0
My three vehicles showed up early and in perfect condition. All up front pricing and no surprise costs when I picked up my vehicles. Would highly recommend to anyone.
5.0
My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.
5.0
Called and booked to have my 1966 Mustang fast back transported from Missouri to Florida. Went off without a hitch a little pricey but worth it. Arrived untouched would use this company again.
5.0
Ship a car Inc is highly recomended! Bob Moran is very helpful and professional in scheduling everything in a time manner! Used their company to ship my car from San Diego to Corning, New York. There was no damage on the car and it was delivered as promised in about a week, pretty good for coast to coast shipping. Would use them again next time.
5.0
Very smooth transaction, delivery was early and they were able to find a drive within a day. very easy to deal with, great communication, always picked up when I called. highly recommended.
5.0
We checked with several car shippers before we found SHIPACAR. Excellent customer service, fast booking and delivery as promised. Thank you Darius Johnson!
5.0
A+ Great to work with. Ask for Gabriella. Driver Toni was awesome. Highly recommend.
5.0
I had my car shipped from Hollywood, Fla. 2 weeks ago & what a pleasure. I spoke to Bob Moran several times as I was so nervous. He was wonderfully reassuring & patient. My car was picked up & delivered almost to the minute. I will definitely use ship a car again!
5.0
Great folks. Had an 87 F150 I needed transported from Summerland Key, FL to a shop in Jacksonville, FL. Same person to pick up delivered too. Truck did not start so they had to pull up their trailer and that was not a problem. A gal named Dana I worked with was awesome and very cordial. Matter of fact we chatted about her daughter being in the Boy Scouts and her father, like me, having served in the Navy...very personable and that gave me a nice warm and fuzzy.
5.0
Awesome to work with and they did exactly what they said they would do! Price was fair for the service I received!
5.0
I cannot say enough positive things about Steve and Ship a Car. This is our second experience in needing to ship a vehicle, but our first experience with this company. We hired this company to help us transport our vehicles from Hawaii to Michigan. Steve either always answered his phone or was extremely prompt in returning my phone calls. Their pricing was extremely competitive and the best price around at the time we booked them. Every detail was explained thoroughly and every question answered. Our vehicles arrived on time, one actually arrived early, with no damage from the transporters dispatched by Ship a Car. If you need to transport a vehicle, I recommend that you give serious consideration to Ship a Car (and Steve).
5.0
Extremely happy. They took care of every detail of transporting my forklift. The process was flawless and the price was reasonable.
5.0
Joseph was the best, he was on it and answered all my calls, picked up and delivered next day, no long waiting for them to pick up, They want your business and the cost was cheaper than any others also did i say picked up same day after purchase of car . You cannot go wrong with this shipper.
5.0
Mr. Moran was excellent. Highly recommend fast and easy went above and beyond
5.0
I have used Ship-a-Car for several years now, and they have arranged for professional transport services who delivered our vehicle, always as promised. Their service and follow-up have always been great (thanks Bob).
