Ship A Car, Inc. Reviews
Customers talk about their shipping experience with SAC.
Five star auto transport reviews
5.0
Average of the 1,100+ verified customer reviews collected on this page. Google: 4.4 stars. BBB: A+.
50,000+ Vehicles Delivered
50,000+ Happy Customers
15,000+ Carriers in Our Network
50 Combined Years of Experience
The Ship A Car Customer Experience
Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.
Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.
If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.
4.8
My Moving Reviews
92 reviews
5
Ship A Car Reviews
1181 reviews
Thousands of Happy Customers
The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.
To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.
That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.
Read what our customers say about their experience
5.0
Excellent Service!! After speaking to three transport companies that didnt impress me, I called ShipACar...Wow..Danny, agent, made me feel at ease as he spoke with confidence and assured me I will not have to worry and I did not worry at all. Danny founded a driver in one hour!! Issicar Simmons (truck driver ) was efficient and professional! He transported my son's truck to Ft Hood Texas without any problems or delays and did not hesitate to pick up truck from my house..Wow! I highly recommend Ship A Car Inc..Money Well Spent!
4.0
I moved from NJ to OR and had to ship my 2 cars. I was flying out on Sunday 8/29 and as requested I gave them a 3 days window - Thursday 25th through Saturday 28th - for the pick up to match my travel schedule. Since the first call I told them that I was moving on Sunday and they assured me that they could pick them up on the window given. They didn't show up until Sunday a couple hours before I had to leave to the airport. It was a bit of stress for me which could have been avoided if they had shown up within the 3 days window I had given. However, besides that all went well. Cars arrived in 6 days which was less than they had estimated (7-10 days). I recommend using Ship a Car but if you have planned travels I suggest you consider at least a 5 days windows before your travel date.
5.0
Daylin with NO DOUBT LOGISTICS INC was great to work with. Very professional and very experienced. Our car was in perfect condition and arrived 4 days early! Highly recommend him.
4.0
Making plans with the company was fast and easy. They did what they said they would do and delivered the car in the same shape it was in upon pickup. Although they promised to call an hour out before delivery, and they did not, they did call upon arriving within blocks of the drop off point.
5.0
About a month ago, I contacted your company thru one of your agents, Fernanda Lopez, to make arrangements to pick-up and transport a limousine from New York to my home; this was my first experience with shipping a vehicle and Ms. Lopez helped make it a pleasant one; I do not take service that "exceeds expectations" for granted and therefore felt compelled to write this note. I am a VET and purchased the limo to provide "free" transportation to my fellow Vets, as well as the elderly in my small community; Ms. Lopez helped our dream to become a reality and on behalf of the VIP's ( at least they are to me), please pass on my accolades, and recognition of Fernanda's professionalism not only to her but to her management team as well; it is because of her personal attention and service that I am rating your company a five star provider and awarding Ms. Lopez a "six star" rating. Thank you very much Ms. Lopez, may God bless you and our nation.
5.0
I needed to transport my car for the first time ever. I had no idea how this business worked until i spoke with Lisa Panuccio. I called a few companies to find out cost and of course looking for the lowest price. But you get what you pay for. After finally talking to Lisa everythimg made sense. I decided that since she was the only one that spent the time to help me i booked with her even if it was higher than others. Witin a few days she found me a driver and my car arrived safely.
5.0
I was put in charge of having a vintage car shipped (enclosed) from Pennsylvania to Chicago. It was something my brother bought on eBay. Already a little scary to me. So I did a google search, called a bunch of car transporting brokers and found 2 companies I wanted to go with....Ship A Car, Inc and Automobile Guy....turns out they are brother companies...but I liked Danny Transport Coordinator here because he answered ALL 100 questions I rapid fired at him with patience, thoroughness...even when I called him back several times.
The car was picked up when the seller was ready to ship (a few days) and delivered to Chicago the very next morning. In PERFECT condition! I received several follow up calls from Danny to report the pickup and arrival time!
I HIGHLY recommend this company and if you can get Danny on the phone I have no doubt you will get the service you are looking for!!
5.0
We recently had our car shpped crtoss country by shipacar.com. We were completely satisfied with the manner in chich Danny took care of us. We had a minor change of departure dates, but Danny hel0ped us nad wuicly reinstated our reservation. Our car arrived ahead of time, and was inperfect condition. Thank you, Danny, for the great customer assistance and for the follow-up. We would do it again, in a heartbeat.
5.0
Service was great! No problems or delays. The car hauler was very responsive whenever I called and the customer service was great. We took the car to the pick up location and picked it up when it arrived in California. The car was a little dirty from the travel in an open truck but it was delivered in great condition. I would use them again if I had a car to haul.
5.0
I had the pleasure of working with this company couple of weeks ago, and I have to admit, Justen was very professional and helpful in what I wanted to do with my vehicles! He explained everything throughly and also made sure I was in good hands! Thanks and will be using them again!!!
5.0
I spoke with Justen who coordinated my travel plans from the northeast to Florida. He was very cordial and professional. He gave me the best quote for my travel. I experienced great service and felt ease with my move. Thank you Justen!
5.0
Thank you Lisa for exceptional service. I was concerned about shipping my car to my new location to begin with but you made the experience a pleasurable one.
5.0
I have never shipped my car before and was nervous. Tom and Ship A Car Inc made the process super easy and very affordable. Thank you for making this part of my travel so great!!! Will be recommending you to all my snowbird friends!
5.0
The girl I was dealing with on the phone Lisa was very knowledgeable and helpful. She got straight to the point of needs and did not BS me.
5.0
I have dealt with many customer service people and I have to say Lisa provided me with the type of service I expect. She showed professional and caring service.
5.0
This is the first time I have used a car shipping service but Ship A Car made it so easy that it won't be the last time! My car arrived on time and in great condition. Justen, the representative I spoke with over the phone, was especially great. He is very friendly and he answered all of my questions and concerns. I highly recommend them to anyone looking for a worry-free car shipping experience!
5.0
Justen was well spoken (i think i spelled his name right)...i searched everywhere for somneone that could answer my questions and ran into alot of customer service reps at other companies that I just did not trust, Justen on the otherhand answered all of my questions and did a nice job for me.
5.0
Everything was done in an outstanding manor.
5.0
Excellent Service on both ends. Car was shipped more quickly than expected. Driver was extremely flexible in making arrangements for both loading and drop off. This company communicated with me every step of the way. Couldn't be happier and will use them again.
5.0
Justen has shipped my motorcycles to rides all over the U.S. More often than not I've given him less-than-adequate time or extenuating circumstances, yet he always delivers like a champ. Go with Justen. He's your man.
5.0
I highly recommend ship a car if you're looking to have your car shipped long distance. I called around and Justin Varughese gave me the best estimate while being really professional. The transporter Chris did a door to door pick up and drop off, he was really nice and professional. He checked in with me the entire time and had my car delivered in 2 days. Really great company!!
5.0
Justen V. was my Ship-A-Car-Inc customer support and he did a phenomenal job! He walked me through the process, gave me detailed and clear information, and also warned me that prices could fluctuate. I was nervous, having never shipped a car before, but after speaking with Justen walked me through the process I felt much more at ease. My car arrived to my destination one day early, totally intact, and with promised pricing. I originally did not want to do closed-carrier options due to prices, however Justen found one that could pick up within my time window AND that was only $100 more than the open carry (as opposed to most closed places being $300+ more than open).
5.0
Ron contacted me in my corn head shipping,excellent job all the way around.
5.0
I used Ship A Car to coordinate transporting a Ford F550 Boom Lift truck from Waxahatchie, Texas to Portland, OR. This was the first time I had purchased an out of state vehicle and was nervous about the process. I shopped online and called around for quotes and found Ship A Car to be the lowest price by far for a fully insured shipment. Justen was courteous and professional, explained the process in full detail, and quickly put my mind at ease. When I had questions, he was always available to take my call, and made the process very simple from start to finish. He even checked in with me while the truck was en-route to make sure the driver was on schedule. We will be buying another truck soon, and I will definitely call Ship A Car to coordinate the shipment.
5.0
I recently relocated and I needed to move my car, so I shopped around. I called around getting quotes, it was a lengthy process; I called ship a car and I was connected to Justin, he was so curtious and informative on the process of shipping a car. He explained to me in detail about the payment process and who to contact in case there was an emergency while my car was being transported. The driver he set up for me was very pleasant, they worked with me and made sure I was home before they delivered my car. If i ever need to ship a car again I will call Justin just to make my life easier!
5.0
I was looking around for a car transport for my boss on short notice, Justen at ship a car gave me a price that was in the high end of the budget. After we had everything set we ended our call. literally it took him less than five minutes to find a driver and set it up for the dates I needed. If I need to ship another car again I will be calling Justen directly. There were no issues, he didnt give me any excuses, very professional and polite. If your reading this hang up and call Justen, bottom line!
5.0
Everything went great and it was an unusual move, a farm tractor with a mower attached to the rear. Their rep, Larry Farber was great, kept me advised during the whole move.
5.0
I never had to have a vehicle shipped, but recently experienced a family health emergency and needed to get a vehicle back to NJ. Instead of taking advantage by charging me a lot of money, Danny was extremely sympathetic to my situation and gave me an excellent price for truck to be shippend from Florida to NJ. The vehicle was delivered as promised and there wasn't a scratch on it. If ever I need this type of service again, I no longer have to look any further to find a company because I will return back here.
5.0
I recently relocated cross-country from Boston to Southern California and did not want to endure a road trip for the 2,000+ miles. After doing some research I trusted that Ship-A-Car was one of the best in the business. I called the 888# and spoke with Danny and the rest is history. The service and cost was exactly as told to me and there were zero issues. In the event that I ever need to use a car shipment service again, without a doubt I will use Ship-A-Car and dial Danny first thing.
5.0
I have been shipping cars for my company relocation employees for many years and had never been as happy as this time. Danny is the best. He reply to my emails and calls instantly. Quote is clear no hidden fees, communication is clear and easy. He even give me some discounts. His quote is the best comparing with other shipping companies. The pick up was on time, and delivery was 2 days earlier than we expected. He helped on all the questions I had with shipper. Got the car delivered from Houston to Sunnyvale in good condition. I will definitely use him again.
5.0
I live in Texas and purchased a classic car in Virginia. The seller suggested using Ship A Car and we were put in touch with Larry Farber at Ship A Car. Despite hiccups with the seller, Larry Farber worked with us in the most courteous, conscientious and professional manner and accomplished the delivery of the vehicle to me. I would highly recommend Larry Farber and would not hesitate to contact him and/or Ship A Car for future shipping needs.
5.0
The car was picked up on Tuesday morning in Phoenix and delivered Saturday morning in Illinois 60 miles north of Chicago in good condition. The transaction went smoothly from the beginning to the end. The customer service rep, Johnathan V. was capable and friendly as well as the trucking company driver.
5.0
Larry rocks! He solved a frustrating delay that others were not fixing. For just a few extra $$ my car was delivered in less than 24 hours after contacting him. Cool guy, and may my friend happy.
5.0
I worked with Danny and he helped me with figuring out how we will ship my trailer. At first I asked if we could put the trailer on a trailer I didnt get any responce to that untill the day before shipping it. We had a little hickup but it all worked out in the end. Danny did an awesome job finding the right person to get my trailer to me. The guys who brought my trailer were awesome they put it right where I wanted it. That was no picknick for them. lol. But I am very happy they got it here. If I ever need anything moved or if I know of anyone who needs something moved I will tell them who I used. Thank you Danny for all your hard work. And to the two guys who brought it. Awesome job. Thank you so much.
5.0
My wife and I wanted to drive from Buffalo NY to California,my wife said to me is to far is better to ship the car,so I called ship a car and answered Cameron the dispatcher since that first moment everything was so easy.Cameron waled me thru the process setting me up to A to Z.The driver was prompt and courteous ,my car arrived to CA in good condition. I highly recommend ship a car. Hugo from Buffalo.
5.0
that my son's 2002 Toyota Camry arrived in Washington (Bangor Naval Base) last night. Everything went fantastic…from the car being picked up on Long Island on 10/29 to it being delivered on 11/4. It was estimated to take 8-11 days but arrived in less time. So happy with your company and will recommend to other military families and anyone else that needs a car transported. Thanks again for helping to make the arrangements.
5.0
Happy with the service. Great communication, price and was surprised how fast my motorcycle was delivered.
5.0
I contacted Ship a car in need of getting my shipped to Arizona.. I spoke to a Mr.Theo Brown and was assurred of the top rated service that ship a car had to offer..Was also informed of that my vehicle would be picked up an delivered right to my door.. I was very nervous an skeptical.. But ship a car not only delivered with excellence but a day early!.. I was very impressed and will definitely give this company a five star ! Thanks again for the quick service!
5.0
Well five stars to you and I will recommend you to anyone. Thank you for your time.
5.0
Overall, I was very happy with the way Larry Farber handled the transportation of my car from MD to OK and would recommend him to others. His driver picked up my car on time and delivered it to the destination on time and without any issues.
5.0
WOW!!!! What an experience. My uncle who lived in Washington state had passed away and my family and myself found ourselves in quite a bind with what to do with his car. I contacted Tom at Ship-A-Car and he helped me through the whole ordeal. The price NEVER changed from his original quote. He was there for me to answer every question I had. Trust me there were a lot of questions. We made arrangements to have the vehicle picked up from my Aunts home and that exactly what happened. The driver contacted me and kept me informed when he was within a 3 hour window so I could be ready to receive the vehicle. Yes, it was dirty, but I totally expected that. Afterall, it was on a Big Rig driving on the freeway for a few days. Tom was so polite and such a great help. I highly recommend this company if you are in need of transporting a vehicle.
5.0
I just wanted to personally let you know how much I appreciated all your help transporting the Sebring from WA to CA. It was delivered yesterday just as promised. Thank tiu very much.
5.0
Best experience yet with delivery of a vehicle. Quote was competitive, scheduling of pickup was quick, hauler chosen by Fernanda was excellent. Delivery was early and vehicle was unscathed. Extremely happy with my choice of broker. Fernanda kept me up to date with all aspects of the transaction.
5.0
It Was An Almost Auto Quint Essential Experience And I Recommend That Khaii Receives An Retro Active Raise Of At least 20% Paid In American Money. His Sparkling Personality And Very Positive Perseverance Helped Me To Complete The Entire Transaction In Less Than 48 Hours. Congratulations On Hiring Such A Spectacular Human Being.
5.0
Professionally done and highly recommend them. My car is staying at the location delivered but would definitely use them again if necessary.
5.0
I live in Texas and purchased a classic car in Virginia. The seller suggested using Ship A Car and we were put in touch with Larry Farber at Ship A Car. Despite hiccups with the seller, Larry worked with us in the most courteous, conscientious and professional manner and accomplished the delivery of the vehicle to me. I would highly recommend Larry and would not hesitate to contact him and/or Ship A Car for future shipping needs.
5.0
Jon Rodriquez was very professional and totally met my expectation of five stars. He was responsive, clear and a comfort to work with. However the delivery driver is the reason for my low evaluation for total experience. The delivery driver was rude, disrespectful and very negative.
5.0
I had a Mercedez E550 convertable that had to be transported (shipped) from California across country to Florida. After doing some research reading other people's nightmare reviews regarding damage and or needing additional costs demanded by drivers, I was very nervous. After calling about six vehicle transport companies my feeling was only worsened after speaking with their reps.
After reading a link listing Ship-A-Car-Inc as a highly rated vehicle transport company, I called them. I could immediately notice the difference. Everyone I spoke to was professional, and knew the meaning of customer service. Specifically, Fernanda she took care of all the details and assured me that the cost quoted would be the cost without any surprises. My car got to Florida on time without damage and no hassle. I strongly endorse Ship-A-Car-Inc they have a proven track record. Shipping a car is a nerve racking experience go with Ship-A-Car-Inc and relax, they will take care of everything.
5.0
Awesome service, great communication and my bike arrived right on time. ð At a decent price as well. I will recommend this place to friends, family. Anyone looking for a transport. Great job guys! Thanks!
5.0
ship a car was fantastic they were on time with pick and delivery date. actually earlier then expected. The driver from Spalinda Transport Paul with his cute Russian accent was very pleasant and on point with is estimation time of arrival. 100% guarantee satisfied customer. I will differently use and recommend Ship a Car to a friend in need.
5.0
Cameron Baker was extremely helpful in explaining the process of shipping my vehicle. I was quoted a fair price and had no surprises or extra hidden fees. Will use them again in the event I need to transport more vehicles. Excellent professional service and fair competitive pricing.
5.0
After having a bad expierence with a different company Ship a car came to the rescue! Great communication all the way through! My husband is in the miliary so we move a lot and I will definitely use Ship a car again!! Thanks for everything Kai!
4.0
This was my first time using Ship A Car INC., I had my vehicle shipped from Florida to California. I was satisfied and pleased that my car arrived to its destination in on piece on time. However, I had to do a lot of following up with them regarding the status of my car; I recommend that they develop an efficient system for customers to track their vehicles while its in route. Their cost were affordable.
5.0
Cameron B was extremely helpful in explaining the process of shipping my vehicle. I was quoted a fair price and had no surprises or extra hidden fees. Will use them again in the event I need to transport more vehicles. Excellent professional service and fair competitive pricing.
5.0
Ship a car Inc was an absolutely fantastic company to go through Lisa was my initial contact and she got me through this whole process after we done business with another company that turned out to be fraudulent Lisa got the situation turned around so that she could have a driver in Rochester New York the next day the drivers probably showed up within the one hour time frame that they promised they kept in contact with my daughter who was in Los Angeles waiting to receive the car they told her that they would be there at 6:30 7 days later and they were there promptly at 6:30 I would absolutely positively not hesitate to do business with this company again absolutely fantastic thank you so much.
5.0
Cameron provided excellent service. He was always reachable by phone. My family shipped 3 cars from Florida to Massachusetts. The 2 drivers were also easily reachable and treated us with great concern and respect. These guys were exception. We had moved to Florida in June and used another carrier which was a fiasco. Lost my job and moved back to MA and once again, if you need someone you can trust, use "Ship a Car" and ask for Cameron.
5.0
Ship a Car was fantastic! Cameron B. was the best contact ever. He explained everything beforehand which made the process proceed smoothly for me, having never transported a vehicle. At the end of the day I felt more like a passenger riding "shot gun" enjoying the ride than a customer. Would recommend Ship a Car to anyone along with their carriers. My Jeep was treated as if it was one of their own personal vehicles It arrived on time and in fine condition travelling from Quincy to Fort Lauderdale. Thanks Ship a Car.
5.0
I worked with Jon R. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.
5.0
I would like to thank you for helping me figure out what was going on with the vehicle we were trying to ship to CA. As of our last conversation, you found that our car was no longer on the list to be picked up by a driver/broker. Apparently our car did ship out later that day. It is on its way to CA, but this has been an exasperating experience for us and one we hope never to repeat. Your kindness, despite the fact that you did not have a contract with us, was much appreciated. Also your willingness to explain a bit about what goes on behind the scenes was much appreciated. I hope you continue to do well working for Ship A Car, Inc. It is unfortunate we did not initiate our move with you and your company. Perhaps we would not have had such a sour experience.
5.0
I had been searching for a carrier to ship my daily vehicles cross-country during a relocation for work. The deeper I searched the shadier the business got. When I came across Ship A Car, Larry Farber was assigned to my account. Larry, walked me through the process with the utmost of integrity and transparency out there. He kept me updated on all bids coming in (high or low) and calmed my nerves as we got closer to the ship date. All of his responses were within minutes and very informative. When I ship in the future, Larry will be my first call.
