The Ship A Car Customer Experience

Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.

Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.

If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
Shipping my car out of state was easier than I thought it would be thanks to Lisa P. She made the experience comfortable and a pleasure. Would use her to help me when the time comes again.
Nick C. Flagstaff, AZ
5.0
Ship A Car is a really great service. I had them ship my late model Lexus LS 460 from Louisville, Kentucky to Portland, Oregon. They made me feel really comfortable with delivering my vehicle across that long distance. Thad was the name of the driver that helped deliver my vehicle to Portland, Oregon. He's a very nice guy. A "Man's man," so to speak, and really easy to relate to. He stayed in contact with me, and gave me several options of places to meet besides the Portland delivery point. In retrospect, I should have chosen a different meeting location to avoid rush hour traffic, but it all went well. There was only one slight issue. I think he parked the trailer under a large tree, and the tree dripped a bunch of pitch over the car. Luckily, it didn't scratch the paint. I took it to get cleaned, and the guy said it should be fixable by leaving the vehicle under the sun for a week or so. Other than that, everything worked out fine. Ship a Car provided a good service and a pretty decent price.
Phillip C. Ashland, OR
5.0
Our golf cart business called Ship A Car Inc to send some vehicles to Florida from Mississippi. The process was real easy and there weren't any hiccups. I'd use them again!
Sid N. Jackson , MS
5.0
OMG great company I spoke with Theo he had my car shipped in no time! He answered every question & concern and provided excellent customer service. He even answered on the weekend! Overall this was a great experience and I'd recommend this company to anyone! JUST ASK FOR THEO.
Mayra V. Miami, FL
5.0
I had a very good experience with Ship a Car Inc. They offered quick responses to my questions, and they were very accessible. I shipped my truck from Georgia to Connecticut, and it arrived without issues or problems.
Mary C. Stonington, CT
5.0
I hired Ship A Car to help me ship my car from Oakland to Hawaii. My sales rep, Mike, was very professional and he took care of everything for me. He always made sure to get back to me if I had any questions or concerns, and I was really impressed with the service. Everything went with a breeze and I had no problems at all.
Mathias M. Kauai, HI
5.0
After weeks of trying to find a shipper that I could trust, I found Ship A Car and Quinten. He walked me through the process and has traced my car with me through the entire process. Thanks to them, my g-son in the military will receive his car in perfect condition. If I could give them more than 5 stars I would.
Nancy W. Cape Canaveeral, FL
5.0
This was my first time using Ship A Car, and overall it was a really good experience. I shipped my Lexus from Manhattan to Michigan. Initially, I was really nervous about sending my vehicle. I went with Ship A Car after reading through some of their positive reviews. The only reason I rated them as a 4 instead of a 5 was because of a $200 price jump. I was informed this might happen due to the delivery destination, but still, extra costs are extra costs. Other than that, I had an excellent experience. They did a really good job with handling my Lexus. The shipment took about 2 days. There was no damage and the vehicle wasn't dirty when I received it. I would recommend them.
Ryan C. Carson City, MI
5.0
I hired Ship-A-Car to transport a truck from TN to CA. Their service was excellent! They kept us informed on the schedule and picked up the truck from TN on the date they said they would. They delivered the truck to CA within the timeframe they said they would and kept us informed along the way. Much better experience than what I had with another transportation company. I would use this company again in a heartbeat!
Wendy L. Campbell, CA
5.0
Danny was an absolute pleasure to deal with, his knowledge and support of shipping rare n valuable cars was awesome. Also his pricing was unmatched. The driver was in full contact with me the entire time keeping me informed. Car was delivered without any issues. Would recommend to anyone shipping a car. Thanks again Danny. Nick Gingerelli.
Nick G. Livingston, NJ
5.0
My vehicles arrived just as you promised in California. I will recommend you anytime, any day and twice on Sunday to anyone that wants to move their vehicles. You did great! Thanks for always answering my questions and putting me at ease. Take Care...Kristi.
Kristi S. Morrow, OH
5.0
First time using ship-a-car, and the service was exceptional. Quinten explained the process in detail, answered all quesiotns, and went the extra mile to talk with driver for our reassurance. Our sons' dream car arrived in perfect condition. We would recommend this service to anyone in need of transporting a car.
Ann G. Atlanta, GA
4.5
The gentleman that delivered my car was very good. It was my first time using them, and I'd use them again. Would recommend to anyone. They're very professional. Just make sure that if you're shipping a classic car to put the cover on it -- you'll need to keep the dust off.
Dennis G. Chandler, AZ
5.0
The service provided was exceptional. Andre (driver) was professional and did a great job. We could not have been more pleased. Thank you for your personal attention, your knowledge was invaluable, and you made a stressful situation become a pleasant experience.
Ann G. Duluth, GA
5.0
I recently had a car delivered through Ship A Car and was very happy with the experience. They kept me in the loop the whole time about when and where my vehicle was going to arrive. They delivered my car without any problems at all. I would recommend them for their quickness and efficiency.
Dirk C. Mount Airy, NC
5.0
Ship A Car, Inc. is phenomenal. The quote matched the final costs and they were able to ship my car right on time. Their prices are very comparable. My driver, Rohen, was really friendly and professional. He was very accommodating. All in all, it was a great experience and I'd use them again.
Ruth D. Great Falls, VA
5.0
Ship A Car, Inc. is very reliable. They gave me excellent customer service from beginning to end. They were really flexible when I needed to cancel the shipment and reschedule it for later. They worked with me through that whole process and were very helpful. The shipment went very smoothly and the driver was friendly and professional. Their prices are very reasonable and I'm glad to have hired them.
Natalie L. Pittsburgh, PA
5.0
I used Ship A Car when I moved across the country. Their service was wonderful. They communicated well with me, they were friendly, and they kept me in the loop on what was going on. The only problem was that the company they ended up hiring for shipping my vehicle was a problem. But when I told them about the problem they were very nice about it, and they handled it very well. I highly recommend them.
Pamela M. Tacoma, WA
5.0
I just wanted you to know that my son Tom received the Camry in San Francisco on Wed., 10/8/14, just as you promised. We are so pleased with the great service your company has provided for us. Ship a Car Inc. is truely 5 star! Thank you Les for your individual attention to our shipment. We are also very impressed with the truck driver and his wife for their professional help. They couldn’t have been nicer andd more professional.
Thomas K. Rochester, NY
5.0
This was my first time using Ship A Car. I was helped by Quinten Putnam, who was great! The whole thing went really smoothly, and he followed up with me multiple times, making sure everything worked out fine. The customer service was truly outstanding, and our cars were safely and quickly delivered to our new home.
Glenda L. Belle Chasse, LA
4.0
I have had no problems with SHIP A CAR INC. They were responsive and answered all my questions. I appreciated how they returned my calls whenever I left them a message.
Rachelle K. Chippewa Falls, WI
5.0
Danny was great, no problems there. We had a problem with the trucker who took our first load through -- he was several days late on his load, and he wasn't easy to get a hold of. But Danny did a lot of leg work, so my hat's off to him. The guy who picked up the trucks was a great guy. He was very informative and kept us posted. The express transit was kind of slow and sluggish, though -- it seemed like they only had a couple of drivers. But the trucks got there. They did a pretty good job.
John L. Portland, OR
5.0
We would definitely recommend the Ship A Car Inc. company. From the first contact with Theo Brown, who arranged the trip to the two drivers who picked up and delivered the car. They were professional and made us feel comfortable. We have shipped with other companies in the past, and are so glad we moved to Ship A Car Inc...Thanks to all for such great service and timely pickup and delivery of our car.
Paul/Carol J. La Quinta, CA
5.0
Ship A Car Inc is the best. The person who helped me was personable, professional, and made everything easier than I expected. He was very good at following up and making sure that everything would arrive in tip top shape right on time. I was impressed with how stress-free the experience was.
James B. Powell, MO
5.0
I had Ship A Car ship my car, and I was very happy with their service. They came in a day ahead of when they had planned to, and they shipped my car for a reasonable price. If need be, I would use their service again.
Jennifer H. Los Angeles, CA
5.0
I recently shipped a car from Las Vegas, Nevada to Lilburn, Georgia. While there were some communication problems on the pickup date, the process was otherwise smooth, and the car was delivered quickly and in good condition. I was well served by Chris Wukich throughout the transaction, and he was very helpful when I needed him most on the pickup date. Please thank him for his excellent service.
Scott W. St. George, UT
5.0
They picked up my car in Texas and brought it to Charlotte. The guy driving was an excellent guy -- I had no problems with them. I'd use them again and would recommend them to others.
Tim F. Charlotte, NC
5.0
We shipped a golf cart from NJ to Florida with Quintin and everything went well. Cart was picked up in a covered trailer. Quintin worked hard to find us a shipper with short notice. Would definitely use again.  
Sherman M. Lavallette, NJ
5.0
Theo was able to get me a driver to take a car almost 900 miles within 24 hours with very little notice. Everything was done over the phone and using e-signing. (Little glitch with e-signing but Theo walked me through it and we got it done). The car arrived earlier than expected which was great and in perfect condition. The driver was very efficient and courteous also. He was very professional and had a big load to deliver. I would use them again and would recommend them to anyone needing a car shipped in the country. Thanks Theo, you came through at a tough time for our family.
Bob M. Lexington, KY
5.0
My two cars have been arrived, Thank you Les for your excellet Customer services provided to me .. i am glad i found your company and did my moving with this professional transportation!! thank you again and will be in touch in future !!
Gustavo S. Miami, FL
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