The Ship A Car Customer Experience

Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.

Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.

If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
Ship A Car is a really great service. I had them ship my late model Lexus LS 460 from Louisville, Kentucky to Portland, Oregon. They made me feel really comfortable with delivering my vehicle across that long distance. Thad was the name of the driver that helped deliver my vehicle to Portland, Oregon. He's a very nice guy. A "Man's man," so to speak, and really easy to relate to. He stayed in contact with me, and gave me several options of places to meet besides the Portland delivery point. In retrospect, I should have chosen a different meeting location to avoid rush hour traffic, but it all went well. There was only one slight issue. I think he parked the trailer under a large tree, and the tree dripped a bunch of pitch over the car. Luckily, it didn't scratch the paint. I took it to get cleaned, and the guy said it should be fixable by leaving the vehicle under the sun for a week or so. Other than that, everything worked out fine. Ship a Car provided a good service and a pretty decent price.
Phillip C. Ashland, OR
5.0
Our golf cart business called Ship A Car Inc to send some vehicles to Florida from Mississippi. The process was real easy and there weren't any hiccups. I'd use them again!
Sid N. Jackson , MS
5.0
OMG great company I spoke with Theo he had my car shipped in no time! He answered every question & concern and provided excellent customer service. He even answered on the weekend! Overall this was a great experience and I'd recommend this company to anyone! JUST ASK FOR THEO.
Mayra V. Miami, FL
5.0
I had a very good experience with Ship a Car Inc. They offered quick responses to my questions, and they were very accessible. I shipped my truck from Georgia to Connecticut, and it arrived without issues or problems.
Mary C. Stonington, CT
5.0
I hired Ship A Car to help me ship my car from Oakland to Hawaii. My sales rep, Mike, was very professional and he took care of everything for me. He always made sure to get back to me if I had any questions or concerns, and I was really impressed with the service. Everything went with a breeze and I had no problems at all.
Mathias M. Kauai, HI
5.0
After weeks of trying to find a shipper that I could trust, I found Ship A Car and Quinten. He walked me through the process and has traced my car with me through the entire process. Thanks to them, my g-son in the military will receive his car in perfect condition. If I could give them more than 5 stars I would.
Nancy W. Cape Canaveeral, FL
5.0
This was my first time using Ship A Car, and overall it was a really good experience. I shipped my Lexus from Manhattan to Michigan. Initially, I was really nervous about sending my vehicle. I went with Ship A Car after reading through some of their positive reviews. The only reason I rated them as a 4 instead of a 5 was because of a $200 price jump. I was informed this might happen due to the delivery destination, but still, extra costs are extra costs. Other than that, I had an excellent experience. They did a really good job with handling my Lexus. The shipment took about 2 days. There was no damage and the vehicle wasn't dirty when I received it. I would recommend them.
Ryan C. Carson City, MI
5.0
I hired Ship-A-Car to transport a truck from TN to CA. Their service was excellent! They kept us informed on the schedule and picked up the truck from TN on the date they said they would. They delivered the truck to CA within the timeframe they said they would and kept us informed along the way. Much better experience than what I had with another transportation company. I would use this company again in a heartbeat!
Wendy L. Campbell, CA
5.0
Danny was an absolute pleasure to deal with, his knowledge and support of shipping rare n valuable cars was awesome. Also his pricing was unmatched. The driver was in full contact with me the entire time keeping me informed. Car was delivered without any issues. Would recommend to anyone shipping a car. Thanks again Danny. Nick Gingerelli.
Nick G. Livingston, NJ
5.0
My vehicles arrived just as you promised in California. I will recommend you anytime, any day and twice on Sunday to anyone that wants to move their vehicles. You did great! Thanks for always answering my questions and putting me at ease. Take Care...Kristi.
Kristi S. Morrow, OH
5.0
First time using ship-a-car, and the service was exceptional. Quinten explained the process in detail, answered all quesiotns, and went the extra mile to talk with driver for our reassurance. Our sons' dream car arrived in perfect condition. We would recommend this service to anyone in need of transporting a car.
Ann G. Atlanta, GA
4.5
The gentleman that delivered my car was very good. It was my first time using them, and I'd use them again. Would recommend to anyone. They're very professional. Just make sure that if you're shipping a classic car to put the cover on it -- you'll need to keep the dust off.
Dennis G. Chandler, AZ
5.0
The service provided was exceptional. Andre (driver) was professional and did a great job. We could not have been more pleased. Thank you for your personal attention, your knowledge was invaluable, and you made a stressful situation become a pleasant experience.
Ann G. Duluth, GA
5.0
I recently had a car delivered through Ship A Car and was very happy with the experience. They kept me in the loop the whole time about when and where my vehicle was going to arrive. They delivered my car without any problems at all. I would recommend them for their quickness and efficiency.
Dirk C. Mount Airy, NC
5.0
Ship A Car, Inc. is phenomenal. The quote matched the final costs and they were able to ship my car right on time. Their prices are very comparable. My driver, Rohen, was really friendly and professional. He was very accommodating. All in all, it was a great experience and I'd use them again.
Ruth D. Great Falls, VA
5.0
Ship A Car, Inc. is very reliable. They gave me excellent customer service from beginning to end. They were really flexible when I needed to cancel the shipment and reschedule it for later. They worked with me through that whole process and were very helpful. The shipment went very smoothly and the driver was friendly and professional. Their prices are very reasonable and I'm glad to have hired them.
Natalie L. Pittsburgh, PA
5.0
I used Ship A Car when I moved across the country. Their service was wonderful. They communicated well with me, they were friendly, and they kept me in the loop on what was going on. The only problem was that the company they ended up hiring for shipping my vehicle was a problem. But when I told them about the problem they were very nice about it, and they handled it very well. I highly recommend them.
Pamela M. Tacoma, WA
5.0
I just wanted you to know that my son Tom received the Camry in San Francisco on Wed., 10/8/14, just as you promised. We are so pleased with the great service your company has provided for us. Ship a Car Inc. is truely 5 star! Thank you Les for your individual attention to our shipment. We are also very impressed with the truck driver and his wife for their professional help. They couldn’t have been nicer andd more professional.
Thomas K. Rochester, NY
5.0
This was my first time using Ship A Car. I was helped by Quinten Putnam, who was great! The whole thing went really smoothly, and he followed up with me multiple times, making sure everything worked out fine. The customer service was truly outstanding, and our cars were safely and quickly delivered to our new home.
Glenda L. Belle Chasse, LA
4.0
I have had no problems with SHIP A CAR INC. They were responsive and answered all my questions. I appreciated how they returned my calls whenever I left them a message.
Rachelle K. Chippewa Falls, WI
5.0
Danny was great, no problems there. We had a problem with the trucker who took our first load through -- he was several days late on his load, and he wasn't easy to get a hold of. But Danny did a lot of leg work, so my hat's off to him. The guy who picked up the trucks was a great guy. He was very informative and kept us posted. The express transit was kind of slow and sluggish, though -- it seemed like they only had a couple of drivers. But the trucks got there. They did a pretty good job.
John L. Portland, OR
5.0
We would definitely recommend the Ship A Car Inc. company. From the first contact with Theo Brown, who arranged the trip to the two drivers who picked up and delivered the car. They were professional and made us feel comfortable. We have shipped with other companies in the past, and are so glad we moved to Ship A Car Inc...Thanks to all for such great service and timely pickup and delivery of our car.
Paul/Carol J. La Quinta, CA
5.0
Ship A Car Inc is the best. The person who helped me was personable, professional, and made everything easier than I expected. He was very good at following up and making sure that everything would arrive in tip top shape right on time. I was impressed with how stress-free the experience was.
James B. Powell, MO
5.0
I had Ship A Car ship my car, and I was very happy with their service. They came in a day ahead of when they had planned to, and they shipped my car for a reasonable price. If need be, I would use their service again.
Jennifer H. Los Angeles, CA
5.0
I recently shipped a car from Las Vegas, Nevada to Lilburn, Georgia. While there were some communication problems on the pickup date, the process was otherwise smooth, and the car was delivered quickly and in good condition. I was well served by Chris Wukich throughout the transaction, and he was very helpful when I needed him most on the pickup date. Please thank him for his excellent service.
Scott W. St. George, UT
5.0
They picked up my car in Texas and brought it to Charlotte. The guy driving was an excellent guy -- I had no problems with them. I'd use them again and would recommend them to others.
Tim F. Charlotte, NC
5.0
We shipped a golf cart from NJ to Florida with Quintin and everything went well. Cart was picked up in a covered trailer. Quintin worked hard to find us a shipper with short notice. Would definitely use again.  
Sherman M. Lavallette, NJ
5.0
Theo was able to get me a driver to take a car almost 900 miles within 24 hours with very little notice. Everything was done over the phone and using e-signing. (Little glitch with e-signing but Theo walked me through it and we got it done). The car arrived earlier than expected which was great and in perfect condition. The driver was very efficient and courteous also. He was very professional and had a big load to deliver. I would use them again and would recommend them to anyone needing a car shipped in the country. Thanks Theo, you came through at a tough time for our family.
Bob M. Lexington, KY
5.0
My two cars have been arrived, Thank you Les for your excellet Customer services provided to me .. i am glad i found your company and did my moving with this professional transportation!! thank you again and will be in touch in future !!
Gustavo S. Miami, FL
5.0
Our son's Mustang delivery was just completed by Ship A Car Inc. Mike helped us through the whole process in getting the delivery scheduled. Ed was the driver and was so respectful and nice! Our son had just moved to Texas and needed his car delivered. Originally we had scheduled with another company and that was a disaster. Then we contacted Ship A Car Inc, spoke with Mike and it all worked out beautifully.
Pat B. Gorham, ME
5.0
We had a great experience with Quinten all the way from the initial call through some communication hold ups with the dealership we purchased through and all the way to the delivery. I would recommend them without reserve.
Rick S. Fort Collins, CO
5.0
Ship A Car saved me from a horrible experience. I had put a deposit in and waited a month and a week with another company. With Ship A Car I didn't have to put down a deposit until they had a driver for me, which was within 24Hrs. Quinten Putnam had fabulous customer services and was always available to talk. I never got the runaround and didn't have to wait. Car went from Texas to Florida in 5 days. I'd still be waiting with the other people.
Hope D. Miami, FL
5.0
I had excellent service through ship a car inc company. I just didn't feel quite comfortable with other companies. Quoted one price then raised the price last minute. There were many "outsiders" calling or texting me for a couple days and that was irritating. I was reluctant since I had no idea if these drivers had insurance or if they were legit or even if it was a scam. I called Ship A Car inc and Quinten Putnam was very knowledgeable, honest, and professional. I would highly recommend Ship A car inc. My car was picked up on time and delivered on time by FHT carrier services (Michael Dominguez driver) The quote was better than other companies I had spoken with and my experience was extremely professional. Thank you Quinten Putnam!!!! Call ship a car inc. And ask for Quinten Putnam.
Robert R. Savannah, GA
5.0
After reading many horrible reviews on other shippers, I was encouraged by SAC's reviews. Everything went as planned and on schedule from pick up to delivery and in the process (I had to make schedule changes), through many phone conversations, I have made a new friend with "my" SAC agent!!! Les is his name and getting the job done is his game! Perfection in service!
Heather D. Asheville, NC
5.0
Very satisfied with final pick up and delivery from Tomas. He was kind, humorous and early1 He let me know every step of way and used my suggestios for pick up in CA and delivery in Fl areas for his 18 wheeler. Thank you, Quinten. I will surly reccomend your services to any one in need of car transport.
Pat B. Flagler Beach, FL
5.0
I called Ship A Car and spoke with Les Grundleger. He was very helpful, very professional and very engaging. Les kept me informed at every step in the process and was always available when I called with questions. I had a very pleasant experience with Ship a Car itself. However, the company that my vehicle was dispatched to did not fare as well. The time schedule slipped on both the pickup and the delivery. In both cases they were hours behind the window promised and wound up picking up and delivering a day later than scheduled. I had to drive 5 miles to pick up my car because the driver said he couldn't get any closer because his rig was big. That didn't set well with me because the truck that delivered my household goods was a 73 foot tractor/trailor that dwarfed the transport and he backed it right down my driveway. Les actually followed up after the car was delivered and I told him of the issues I had with the trucking company. He promised to take it to management to recommend that they not be considered for hire if they were going to do that kind of thing. I would go with ship a car for their service, but stay away from Abraham Express if they get the dispatch.
Keith K. Moorpark, CA
5.0
This is a brief summary of QUINTEN PUTNAM and his performance on the job. May I briefly say that he went above and beyound expectations to complete my services needed for transporting my 1969 Dodge Coronet 500 for me. The trip involved pick up point at Ramsey, New Jersey to drop off point Kearney, Nebraska. I was very very pleased with the transport company used to complete my services needed. I would be honored to have such an employee like QUINTEN on my working staff. His personality and character quality's are much to be desired. Your business is no better than your employees and hired staff. SINCERELY YOURS Nick D. Patsios II Kearney,Nebraska.
Nick P. Kearney, NE
5.0
Quinten worked for several days and got a great rate with a quick delivery date from the west coast. Thank Quinten. This was the first experience shipping a vehicle. Ship a Car will certainly be used for any future business. Before using Ship a Car I tried Uship. Being around the christmas holidays it didn't look good shipping a truck cross country. Within 24 hours I recieved a good bid and immediately was scammed by an alleged hauler that cleaned out my bank account.
Tom M. Seymour , IN
5.0
Working with Quinten Putnam, Ship a Car helped me get two vehicles from Seattle and Los Angeles to Baltimore. I was unsure about the first carrier assigned to pick up my first car after reading a couple of negative reviews, and after expressing that concern to Quinten he found a new carrier without hassle. Quinten was good about following up with me to get any missing info the carriers might need. Both cars arrived in great shape and the drivers were all friendly and were great about calling etc. Overall, a very positive experience, thank you.
Morgan H. Baltimore, MD
5.0
I would recommend ship a car inc if you are looking for one. Quinten was the person who walked me through and he was very professional. The process was way easier than I expected. My car arrived within 2 days. The drivers are also very nice. Thanks all.
Hanh T. Mobile, AL
5.0
Thank You Danny, for your honesty. when I called for an estimate this man told me that he could have my car picked up in Ma. on Monday, and have it delivered to me in Pa. the next day, which is exactly what he did. The price was a little more than I wanted to pay, but it was well worth it. Thanks Again.
Bill W. Selinsgrove, PA
5.0
Theo Brown arranged for shipping my Ford tractor from Missouri to Washington state at a reasonable price and it was picked up and delivered on time with no damage. I am very pleased with there service and will use them again!
Walt V. Enderby, BC
5.0
Best transport company in the industry! This is the first time I have used Ship A Car, having shipped a few in my time I will never go back! Ship A Car provided me with an accurate delivery date, competitive price and great service. From the sales representative to the transport driver. Everyone involved was professional and honest. Can't recommend them enough. Thanks Lisa!
Andy P. Williamsburg, VA
5.0
This was my first experience with Ship a Car. I was shipping a motorcycle and Theo Brown was the person who walked me through the entire process. His patients with all my questions and customer service skills are very much appreciated. He provided me with his direct line and provided me with the drivers information and phone number. The communication with the truck driver was awesome as well. The bike showed up on time as promised by Theo and the driver. Theo even took the time to follow up with me to make sure I recieved my bike and everything was satisfactory . I'll definately tell others about Ship a Car and Theo. Thank you very much!
Mark W. New Port Richey, FL
5.0
Tough move from all the way across the country. 2000 miles. If you have a tough move ahead ask for this guy. I Won't use anyone else neither should you.
Richard R. Lubbock , TX
5.0
This was the first time I have ever shipped a car. Called Ship A Car and taliked with Quintin Putnam he reasured me everything was going to good. Pickup my Mini in irvine Cal and delivered it to West Jordan Utah. I was worried to death called Quintin on second day. He again reassured me that everything was good. My Mini was delivered Monday morning and it was great.
Kevin S. West Jordan , UT
5.0
I am so very pleased that I made the decision to call Ship A Car Inc. to ship a car for me. I was greeted on the phone by Quinten Putnam. Quinten told me about the process. Quinten handled my case with true professionalism, compassion, and kindness. I would absolutely refer to Ship A Car Inc in the future. My car was delivered in good condition and in a timely manner. Thanks Quinten for going above and beyond to ensure that my vehicle ould be transported to it's final destination. Thanks a million,your the you're the TOPS!!!!!!!!!!!Colleen.
Colleen C. Elmont, NY
5.0
Hi Tom, Just wanted to let you know I received the car today and everything went great. Got here quicker than I expected so it was a pleasant surprise. Thank You for all of your help in finally finding someone to pick-up the car. Again Thanks, Mike.
Mike R. Laguna Niguel, CA
5.0
IAlthough i have purchased a large number of premium & exotic cars online, surprisingly, this was the first time I've had to arrange my own auto transport. Heretofore, all my vehicle transportation needs were always handled by the dealers I was buying the car from. In this instance, I purchased a car from a dealer in St. Louis and had to ship it to my home in Louisiana. I thought I had to have an enclosed trailer. I used U Ship and suddenly I was deluged with calls. After trying to figure out the best choice, I finally just selected the enclosed transport that offered the best rate. BIG MISTAKE! The company was Regal a Auto Transport; they were the worst! First, while arranging transport, they said I entered the wrong zip codes & had to raise the rate (1st warning), then when I called back to speak to my dispatcher on 2 occasions, the owner, Mr. Regal (sic) hung the phone up on me both times, telling me to call back! I was horrified and offended. I was attempting to get my original dispatcher on the phone to see why my car had not been picked up at the dealer in the timeframe that would ensure the delivery date being met. It became obvious that Regal would not live up to their commitment to me of a specific delivery date. All they did was make an idol promise to get the business. A classic case of over promising and under delivering. At that point, I decided that Regal had to go, so I went online and checked rantings & reviews. After my research, although still skeptical, I selected SHIP A CAR based on its reviews. I spoke to Quinten Putman who guided me thru the process, offered recommendations, was courteous, friendly & professional booked my shipment while I was still on the phone with him. The car was to be picked up that day & delivered the next. I received the car today safe and sound! I was pleased with the whole experience, especially after my not so regal prior experience. I hig recommend Quinten and SHIP A CAR to anyone in need of fast, reliable auto transport.
Jim W. Baton Rouge, LA
5.0
Thanks for getting our car back to DC - even though it was more $$ than we'd hoped. The driver was nice & he got the car back ahead of schedule which was great. Have a good summer!
Karla A. Washington, Dc, DC
5.0
Experience with ship a car was excellent. Price was very competitive. Service was excellent. Delivery was very thorough. The pre board inspection of the vehicle, condition and cleanliness of the hauler, and overall trip results were excellent. Driver kept me informed of his progress over the entire trip. Overall, I am very pleased.
Bill W. Franklin, WI
5.0
Worked with Quinten Putnam. Had never shipped a car before so was unaware of the process, but he was nothing short of amazing. I knew exactly what to expect, and even got a cheaper price than we both were expecting. Pick up of the car was incredibly easy and on time. When I ship a car again, it will definitely be with this company. Would give the highest recommendation to anyone wanting to ship their car.
G D. Atlanta, GA
5.0
We used Ship-A-Car to have a grain drill moved from Oklahoma to Wyoming. We dealt with Quinten Putnam, and we were very pleased! If anything, Quinten was too good! He had a driver lined up before our money order had even arrived to the dealer. The driver was one of the nicest men that I've met- he was prompt, courteous, and knowledgeable. The driver was even willing to show us some tips that the dealer told him. In less than a week, we went from not having chosen a grain drill, to having it dropped off at our place. Quinten went the extra mile for us. When we need something else moved, he'll be our man!
Roger K. Cody, WY
5.0
This was very easy to do, Quinten Putnam had made the arrangements for my Harley to get to California before I could of gotten there myself. It was a very simple and very reasonable experience.
Cathy R. Whitesboro, TX
5.0
I had an excellent experience working with Mike Logan from Ship a car, Inc. He gave me a better quote than I had found elsewhere online. From the time I got a quote from him to the time my car was picked up was 24 hours. It was also delivered to Florida a day early. The driver was Albert from Arizona Shipping. He was excellent. I was able to contact him to know the status of the delivery at any time. I am very please with both Ship a car, Inc. and Arizona Shipping. I would recommend these companies and I plan to use them again in the future.
Shannon C. Merrimack, NH
5.0
Quinten Putnam provided me with a superior level of client service shipping my car from California to New Jersey. I highly recommend.
Harrison T. Wayne, NJ
5.0
The entire experience of transporting a car was made simple and worry free due to the help and coordination by Quenten. He is obviously trustworthy and very knowledgeable in respect to helping transport vehicles. I will be a return customer.
Joe M. Pikeville, TN
5.0
Tom is my contact over at Ship A Car Inc. He is very attentive, and if I need something, I just call him up and he gets back to me immediately. I'm a used car dealer, and I buy cars from all over. I've been using Ship A Car for over a year now and they've done a good job.
Don S. Lake City, MI
5.0
I was dealing with a different shipping company that I would never ever recommend (Rock Bottom Rates Transport - RBRT *). I wasn't getting any where, and was only being told lies. I did a Google search and located Ship A Car INC and that's when I met Quinten. I told him my issue and he started off by telling me that I was promised a delivery at a rate that wasn't possible. From that moment he took over shipping my truck and from the beginning he was upfront about the entire process and gave me his cell to contact him at any time. I didn't have to pay any upfront fees, I only paid a deposit after he contracted a driver and was able to provide me with the drives name and cell number and the company. The rate didn't change at the time of delivery, everything on the contract stayed the same. Quinten was available during the entire process, via email, phone calls and texts messages and even after working hours. The other horrible company was already 3 weeks behind the expected delivery date. Quinten gave me realistic goals, and a reasonable rate and my truck was shipped from LA to Boston in about 2 weeks. After dealing with Rock bottom rates and their lies and taking my deposit, dealing with Ship A Car INC was the best experience I had.
Lolita W. Jacksonville, FL
5.0
Quinten was awesome! When calling around for transport quotes, Quinten not only provided quote but other info in the entire process and how quotes are determined. I've never used a transport service before and Quinten was there all the way with me. Always responded to my worries, concerns, and questions. He followed up frequently, gave me direct contact info to reach him at any time, and got me through all these first time transport jitters. The vehicle arrived earlier than I expected in good condition and with a super nice and professional driver. With Quinten in my side for this, turns out I had no need to worry at all.
Alison R. Thornton, CO
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