Ship A Car, Inc. Reviews
Customers talk about their shipping experience with SAC.
Five star auto transport reviews
5.0
Average of the 1,100+ verified customer reviews collected on this page. Google: 4.4 stars. BBB: A+.
50,000+ Vehicles Delivered
50,000+ Happy Customers
15,000+ Carriers in Our Network
50 Combined Years of Experience
The Ship A Car Customer Experience
Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.
Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.
If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.
4.8
My Moving Reviews
92 reviews
5
Ship A Car Reviews
1181 reviews
Thousands of Happy Customers
The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.
To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.
That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.
Read what our customers say about their experience
5.0
Ship A Car was awesome all around. Great from beginning to end. Will recommend their car shipping services to everyone I know.
5.0
If you work with Ship a Car and buy many vehicles from them like I have, they give you a very nice price. Danny has been really fantastic. He gets me great deals, and he finds truck people QUICKLY.
5.0
Ship a Car is very pleasant, very professional, and very detail-oriented. Danny, my contact, makes sure every car comes to me properly. He will then follow through to make sure the product was shipped in good shape. The whole rest of the staff is great, too.
5.0
I worked with Daniel G. to move my two cars from state to state (CA to MD). He always returned my calls, communicated with me promptly through email when I was at work, and even spoke with me and my wife on Skype! I truly recommend him and will tell all of my friends. Service was awesome! I had a bad experience in the past with another company (Nationwide) so I was already skeptical but these guys exceeded my expectations and everything went great. Well worth the extra 50 dollars! I will use him again!
5.0
Contacted Nicole at "Ship a Car" about transporting vehicle from MI to NC. She had a driver dispatched in a 24 hours! Costs was reasonable, but most importantly, the actual costs didn't change from the quoted costs. Excellent Service. Thx Nicole.
5.0
After contracting (luckily no money was issued) with another broker, who left us "high and dry," we frantically searched for another transport carrier. We found Ship A Car online and called. We were fortunate that Daniel answered. He was always calm, courteous and professional. We contacted the driver and are completely satisfied with his service.
5.0
The customer service lady I had, Nicole Wilson, was very helpful and made sure everything was set up right. She called and made sure it was all ready to go so that the car carrier driver could pick my car up and everything. She also called me back to make sure it was delivered like it was supposed to in proper time. That was pretty cool. It was a great experience. The customer service I had was excellent. She made sure everything went like it was supposed to kept me informed of what was going on throughout the process until I got my car. I didn't have to worry about it a whole lot.
5.0
My experience with Ship A Car was absolutely fantastic. It was good all across the board, and that's all you can ask for!
5.0
This was the 1st time that I shipped a car. Ship A Car explained to me the entire shipping process, gave me a reasonable quote and then voila... my car got moved. Everything was just like they explained it to me. Totally Awesome!!! Thanks for everything.
5.0
The agents at Ship A Car were really great to work with! My car was picked up and delivered in excellent shape. Awesome experience at a lower price than any other traditional brokers! For sure would recommend to anyone looking for a car shipping company that is reliable, trustworthy and efficient!
5.0
My experience with Ship A Car Inc. was wonderful. Even though there were some problems on my end, they were very accommodating. The guy who I worked directly with was more than fabulous. The driver was nice and courteous. I was very fortunate to have a transaction like this. They offer really nice service, and I would absolutely recommend them.
5.0
With ship a cars awesome rates and speedy shipping, I wouldn't recommend any other company! Customer service was their first priority and helped me ship my car from California to Michigan without any hassle! I would like to mention that Danny K. was exceptionally helpful, always calling me back and checking to make sure everything is running smoothly and to answer any questions of mine! Overall, EXCELLENT service!
5.0
SHIP A CAR is pretty straight forward. They're a little more expensive than other quotes out there. They assured me they would pick up and drop the car off at a certain place and time and actually followed through. Other car shipping services don't seem to be as reliable. The outside of the car was a bit dirty which is understandable since they shipped it cross-country, so we just got it washed. I would recommend people to use them.
5.0
we had to move from Beverly Hills to Aventura Florida. I was really worried as to I was going to my 2 cars down there. Shop a car really made the who move simple. My 2 cars were picked up and 10 days later they were in Fl. All in all they were great and I would use them again.
5.0
Being a small online dealer I ship a couple of cars a month. So over the years, I've ran into my fair share of auto transport headaches! I am happy to say that this was my first time giving Ship A Car a try and they delivered the car for the price they originally quoted me and it came safely to my customer in the same condition that I sent it in. The hold time was a bit much... but I understand that they are working on it! Overall great experience and I will start using them all the time. They even sent me at $25 AMEX gift card when I referred my sister to them!
5.0
Thank you so much for a perfect car transport experience. Your company is great, I see now why you are rated 5 star. Angle Wings Transport also did a perfect job or me. Their driver Don was very professional and stayed on schedule. I started the process by calling Ship A Car on Monday afternoon. Angle Wings could have picked up my car that afternoon, but I had a conflict. They picked it up on Tuesday and delivered it on Thursday-----incredible service!!!!!
5.0
I was in a desperate situation. I was left high and dry by a transport co named nice car auto transport. My car was supposed to have been picked up on 11/14/13. I had put in my order form on 11/4 spoke to the owner. All my information was given. Called nice auto to confirm. I was lied to. At my wits end I called this co. Ship a car inc on 11/14. Spoke to Bryan at 6pm explained the situation to him. I told him I'm leaving to oklahoma on the 21st of November and I'm truly worried now. Bryan assured me and told me I will find you a transporter. In less than 12 hrs Bryan had left a message on my voicemail and the transporter was calling me by 3pm. By 6pm he had my car an told me that by Tuesday the 20th my car would be in oklahoma. The transporter name is Arthur very friendly and pleasant put me at ease. I recommend this company highly. Thank you Branford an excellent job well done. Maritza Rivera
5.0
Danny -- just wanted you to know that the P T Cruiser we bought from Performance Auto in Ft. Meyers arrived here in Billing safe and sound, via Admirals Black Transport. It's a beautiful car, and Admirals Black did a great job of getting it here. Thanks so much to you and Ship-A-Car for making the arrangements. It was a pleasure doing business with you!
5.0
Alfredo, Thanks, everything went well, both carriers were great. Picked up and delivered on time. Will gladly recommend your services.
5.0
Car arrived yesterday, all safe and sound! Another satisfied customer, thank you, Alfredo! Kate.
5.0
After speaking with Nikki Wilson, an agent at shipacar, I received a very quick estimate in less than 1 minute. The speed and her energy made it easy for me to make my decision. Kudos.
5.0
I worked with Nichole Wilson (ask for her, she is so sweet!) We had been going in circles with many other companies then we called Ship A Car and got her! She was so patient and helpful, but most of all SHE ANSWERED ALL OUR QUESTIONS AND NEVER LEFT US IN THE DARK!! We'd use her 100 times over. Great job Ship A Car!!
5.0
If you want a rep that is very personable & will help you with all your needs, ask for Nicole Wilson. Talk about service with a smile & great attitude. Never dealt with someone over the phone that was so helpful.
5.0
The whole process was super fast and easy, got a great deal and Nikki Wilson really made things so pleasant I'll never consider another company. Definitely recommending to friends.
5.0
We're an auto transport company and they provide all of the trucks for transport. We've been working with them for about six months now. They respond very quickly and give you fair rates. When they promise you a pick up date, they're always on time.
5.0
I've been using Ship A Car Inc. for about five or six months, and they've done everything they told me they would do. They've kept their word. I've referred six, large customers to them already. Danny is one of the guys I've been dealing with in Florida, and he's done whatever he's told me he will do. He's kept his word.They need more employees like him! It's been an all around good experience!
5.0
You guys went out of you way to make it happen and Nichole is awesome. Thank you soo much.
5.0
Ship A Car does good by finding the drivers but one of the drivers, the last one we worked with, wasn't all there. He had no idea what he was doing but he might have been new. other than that, Brian does a good job. We've shipped several cars through them.
5.0
My car arrived much earlier than anticipated. Phone and email communication with Tom at Ship a Car was easy and friendly. Great service. I would use again and recommend to anyone!
5.0
Chris at ship a car did a great job locating a truck for me. Everything in between was really good too.
5.0
They did an excellent job from customer service to delivering my car to me in Alabama. Phone calls were allways answered promptly and driver kept in touch with me.
5.0
My friend referred me to Ship A Car Inc. I shipped my truck out of state and was concerned that it wasn’t going to arrive on time. The truck was picked up the same day I called Ship A Car and they had it delivered just two days later. It arrived earlier than I thought which made me a very happy camper. I have told my friends about Ship A Car, Inc. they actually deliver.
5.0
Very nice experience. Needed car picked up quickly, they were able to pick up within two days, and the car was delivered in two days. Carrier was LUXOR, Emil was fantastic, very careful with the car. Highly recommend them. Some confusion on payment.
5.0
Bryan was very good at communicating with me. The driver was also very good at communicating with me. Thank you.
5.0
I must say I was amazed at the service I received from SHIP A CAR INC....especially their customer service rep J. Meigs.... a sure asset to this company. I was in a bind ..my car was not going anywhere and he made it happen for me. There was constant communication... and any time I had a question my calls and emails were returned. My car was picked up on time....delivered safely... and the person who brought the car out also did a wonderful job. Would highly recommend and use this company again.
5.0
Prompt response to initial contact. Primary contact, Chris, was friendly, courteous, experienced and honest. Initial contact from shipping company was prompt and friendly. Driver contacted me promptly and met all promised phone contacts and meeting points for pickup and drop off. Driver was clean, courteous, friendly and familiar with the drop off point. Driver noted on the contract each blemish as I took pictures of my car. Car was delivered in excellent condition. As was hoped, car was dropped off on the early end of the delivery time spectrum. My experience with Ship A Car Inc was excellent and I would recommend them without hesitation.
5.0
Theo Brown jumped in at my request when another forwarder was pretty much indifferent to my situation. Theo was energetic and convinced me that he would take care of business. To my pleasant surprise he called thirty minutes and had transportation arranged for my car even before we had a contract.
5.0
Shipped my Jeep Wrangler from California to Louisiana. Delivered in three days!
5.0
I've had terrible experiences with transport companies until I used Ship a Car Inc. They were honest and upfront with cost and delivery time. Their follow up is impressive they are with you through the entire process and will get you the best price. I have used them several times and will continue to do so. I strongly recommend this company, you will not be disappointed.
5.0
Miguel got the job done. I had to pass on the 1st shipper he found because no one would be at the other end. Found me a 2nd carrier who got the car from Maryland to NM in 3 1/2 days. This is 2nd time I have used ship-a-car. They tell you upfront how long it might take. Not the case with some other shipping agents.
5.0
The driver arrived in LA three days after the car had been picked up in Maryland. WOW! I got a call this morning at 9:15am that said that the driver was in LA...he must have hauled a** to get to the west coast in three days! I canceled all of my appointments and events today in order to meet the driver. I kept calling the cell number on file/dispatch and got updates in 2 hour increments. "There are other cars in front of yours. It could be about 90 minutes." I stayed home all day long. The car was delivered around 9:15pm. I had seen the driver/truck drive by my apartment building at 8:30pm I called twice to find out where the driver was. It turns out that he unloaded the car and drove it to my apartment at 9:15pm. Physically, the car was great. No dings, scratches, dents, etc. from making a cross-country trip. Ultimately, that's the best review ever. Losing a day on a holiday weekend...well, I made the best of it, so I can't complain too much. Thanks for all of your help.
5.0
Spoke with Lisa P numerous times about shipping a car to my son in San Jose, from Tucson. As I had not done this before, I had lots of questions. Lisa was very patient, answered all my questions to my satisfaction. Told her the car could be picked up the following day, and literally within 30 minutes, she called me back to say she had a truck lined up to pick up the car the VERY NEXT MORNING!! Amazing. Car was picked up on Thursday, and delivered to my son's house on Monday, late afternoon, exactly as promised. Car arrived in great shape. I was very impressed with how this all went, and would definitely use them again. Excellent.
5.0
This was my first time using Ship A Car. I had my car shipped to Hawaii. The whole thing went smoothly. I'm just waiting on the port call now for the return trip, when they deliver it to California. The customer service was outstanding. I wasn't comfortable at first. We had originally signed with a competitor's shipping service, but that didn't go well. Ship A Car was very reassuring, and turned out to be the best thing that could have happened for my car delivery. I would use them again.
5.0
Shipping my car out of state was easier than I thought it would be thanks to Lisa P. She made the experience comfortable and a pleasure. Would use her to help me when the time comes again.
