Ship A Car, Inc. Reviews

The Ship A Car Customer Experience

Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.

Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.

If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.

4.8

My Moving Reviews

92 reviews

Ship A Car Reviews

1181 reviews

4.4

Google reviews

448 reviews

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0

Wanted to my daughter car transported across the country they responded right away with a quote over the phone truck was near by the next business day to pick up. Driver called us met us at Wal-Mart we made the exchange.

David E.

5.0

I shipped a classic car from Florida to Washington state with Ship A Car. Willie was my contact and he made my transaction a first class experience. Professional, friendly and the car was delivered as promised on time and in perfect condition. Thank you Willie and Ship A Car!

Jack M.

5.0

I used Ship A Car to ship my car from California to Chicago, I had never shipped anything before so naturally I was a little weiry but I came across Ship A Car after looking at other companies and I thought why not call, Turns out it was the BEST call I made, Very Very nice people, explained everything to me, always took my calls, always answered my calls, my car reached it's destination on time in the same exact shape as when it was picked up... They're the absolute best.

Celia B.

5.0

My car was shipped so incredibly fast from California to Nashville. It actually arrived even one day before I was scheduled to arrive in Nashville but the driver was able to accommodate me and stay an extra night until I arrived. Great service and my car arrived in perfect condition. Very much worth the price!

Lynn N.

5.0

Very much impressed with their service.Fernanda was a great staff she did a perfect job from quote till I received my vehicle.The driver Williams delivered my vehicle in perfect condition very well handled.

Divya S.

5.0

this service was the best. especially Meredith. Everything was done and completed as promised. Professional, Courteous and trustworthy. Received a follow up call from Meredith to make sure car arrived on time and if everything went well I give this company 5 stars. I give Meredith 10 stars for handling this shipment.

Mrs. T.

5.0

From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you'd expect from a professional hauling company. We hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I've ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.

Libby S.

5.0

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve G. handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve G. and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again... in a heartbeat.

David G.

5.0

Ship A Car made the process of shipping a motorcycle fast and easy. My transport coordinator was Meredith A.. Meredith answered all my questions promptly and stayed in contact with me through the process. Her level of professionalism was outstanding given the Florida based company was dealing with hurricane Irma throughout my shipping process. I will definitely use Ship A Car for my future shipping needs.

Brian B.

5.0

I have used your service twice now. Bob M. in Florida has taken care of me both times. I defiantly was an extremely difficult customer this past time . I was having a hard time arranging and planning my move back home. I think I had to change the date 3 times. Bob was the most understanding person and even became my friend during the process â?¼ïï¿½ï¿½ If anyone could ease ur mind and reassure you that everything would be ok it was Bob. I would recommend him to everyone that uses ur service He's amazing and I will cherish our friendship always.

Ellen S.

5.0

I had a car shipped to my son stationed in Hawaii in the army. Lawrence was extremely helpful and patient walking me through the process. I was very nervous as the car was my deceased husbands 2001 Monte. It had lot of sentimental value. It got there 1 week sooner than expected. Thank you!

Carol D.

5.0

We've never had to transport a vehicle before. We had an excellent experience with Ship a Car. Willie D. handled our questions professionally. He explained the process, and calmed my nerves. We appreciate everything Willie did for us and will use them again if needed. We highly recommend them.

Connie A.

5.0

Used this company twice. Highly recommend. Lawrence K. was wonderful. He's an asset to the company.

Carla S.

5.0

The rep I worked with, Lawrence K., was knowledgeable and helpful. Very customer service oriented. He answered my many questions and went the extra mile to save me some money and find the best way to transport our car. I liked the tips on "preparing your car for transport". I received a professional quote. Lawrence communicated well by phone, text and email. He walked me through the document signing so that went smoothly. He was easygoing and friendly. A friend referred us, as she had a good experience too. I got two estimates from other shipping companies, but I felt most secure with Lawrence and he's one of the main reasons we went with Ship a Car, Inc.

Sandra O.

5.0

Awesome experience. We shipped my sons very large F-350 from Oregon to N. Carolina and it went very smoothly. Working with Lawrence was a great experience. He listened to all the details of our shipment and got us a tremendous carrier to handle our large and very special load. I give Ship-A-Car and Lawrence my highest recommendation and would definitely use them again.

Kevin M.

5.0

I would like to thank the company for transporting my daughters car safely from Port St Lucie, FL to San Antonio, TX.

Michael M.

5.0

I worked with Lawrence on moving my new BMW from Charlotte to Portland and was pleased with both the price and high quality of service. These guys were great and very responsive the whole way. Thanks!!

Charles D.

5.0

I have never shipped a car before, so did the normal thing and jumped on the internet and started doing research. Ship a Car was highly rated, so I contacted them. I spoke to Marrine. She was friendly, informative and explained the entire process. She explained the difference between open and enclosed transport. She worked up two quotes for me based on both and e-mailed me each quote so I could read and make an informed decision. I was shipping the car (Mercedes C300) from Utah to Virginia. After speaking with my brother whom I was getting the vehicle from he said ENCLOSED !!!. He shipped the vehicle out to UT and his moving company did all the arrangements. They DID NOT use Ship a Car. It was shipped on an open car trailer and when the Mercedes and their Mini Van showed up, they had 850$ in damage and 240 miles on the Mini-Van. Again they DID NOT use Ship a Car. So I went with the enclosed transport option. It was actually only about 300$ more dollars than I figured out it would cost me to fly out, take time off work and then drive back. Also, I would be putting 2K miles on the vehicle. No brainer....Ship it. The car was picked up and delivered on time. Pay close attention to the process that is explained to you. Ship a Car is a booking service and only works with highly rated drivers/companies. They basically write the contract and put it out there for drivers who they approve. Once your contract is picked up by a driver, you are good to go. I had no issues with booking, the car was picked up on the day they said and was dropped of early. The driver was great and the car, although yes it needed a washing (it just came from UT, it was not gross, but yes had some grim on it. This was expected, enclosed trailers are not air tight) was in great shape, no damage, and no extra miles on it. I highly recommend this booking company and request Marrine, she was great.

Sean K.

5.0

I had a motorcycle shipped on October 3rd, 2017. I would rate this shipment at 4.75 stars. The motorcycle was in excellent condition upon arrival. The communication with the driver was a bit lacking. I had to contact him to get info on when he would pick up and when he would arrive here. I had no idea when we were going to receive our shipment without contacting him.

Rebecca B.

5.0

Willie was wonderful to work with and motorcycle was picked up within a few days of my first call and arrived one day earlier than estimate which was great. This was going from Nebraska to my Marine son in California. The shipper assigned did not fill out a condition report and Willie told me there would be one so I asked but the driver didn't speak English well and kept brushing me off. There was a small chip on the back fender but I have left phone messages and emailed KP Turbo Transport that moved it and never receive a reply. I would use Willie again but maybe not accept quote from KP Turbo Transport.

Molly E.

5.0

Mr Moran helped me ship my 89 Mercedes to Massachusetts from Florida he was very professional and helped me find exactly what I wanted I would not go with any other company. Unless Mr Moran was there he made the process very stress free and easy.

Daniel l.

5.0

I used Ship a Car to ship my car from San Diego to the port in Long Beach before having it shipped to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.

Sean H.

5.0

I've waited 5 years to get my car shipped and thought it was going to take a long time to get my car shipped. I found them on the website under the Better Business Bureau and chose them . They were quick!! I called on a Wednesday they picked up my car on Thursday and I got my car delivered today it was fast as well as professional.. great service and Howard was ABSOLUTELY AWESOME!!!!

Mrs Sabrina S.

5.0

We used Ship a Car to transport a vehicle from Colorado to Pennsylvania. We could not be happier with the professionalism and timeliness of the experience. In oarticilar, Howard, the man we worked with was fantastic and attentive.

Melinda W.

5.0

Very pleased with delivery of my car, especially with storm conditions approaching in a few days. Meredith was very helpful arranging this for me. Highly recommend this company to move a classic car. 5 Stars for sure.

William D.

5.0

I'm very happy with Sam who handled the Transport of our RX 350 from Minneapolis to Naples, Fl. From the start to delivery everything went smooth. Good Job Sam.

Daniel K.

5.0

Howard H. with Ship A Car did a great job. There was difficulty finding a transport in our timeframe even though we had given over a months notice. Howard stepped up and provided an enclosed transport for the price of an open one. Great Service, highly recommended.

Tom W.

5.0

The shipper was early and coordinated very well. It was a complex unload having to remove two cars to get to mine. The maneuver was executed perfectly in a minimal amount of time and was impressive to watch. The move was well coordinated and executed flawlessly.

Jerry C.

5.0

Howard H. with Ship a car was great. He went over and beyond the call of duty for me. He even got me an enclosed hauler at no extra cost! Thanks! I'm a satisfied customer.

Brad B.

5.0

Fantastic to work with and had a great experience with this company. Follow through was great and always just a phone call away. Shipped my daughters car from East coast to West coast and it arrived as promised. What I really like is that her car is designed with the front and rear bumpers somewhat lower to the ground then normal and this was a concern for me. I watched the car loaded on to the carrier and it went on perfectly. Very very happy and would highly recommend.

Mike N.

5.0

I was very nervous about the car shipping process and received quotes form several companies. I am so happy that I chose Ship A Car. Sam communicated with me every step of the way and everything turned out perfectly. My car was shipped from Washington state to Wisconsin and arrived earlier than expected. I would recommend Ship A Car 100 times over to anyone who needs this service.

Trina Q.

5.0

Marrine N. is great. Hassle free, thorough and efficient. My truck got where it needed to go on time and with no problems.

David J.

5.0

Excellent customer service, Bob M. was courteous, professional, took responsibility for ensuring shipment occurred as committed and communicated. Vehicle arrived on time with no issues. Great service !

Dan F.

5.0

Definitely a great experience. Carrie was just so helpful and was able to do the impossible by finding me a carrier within an hour after I sent the request only two days before I wanted my car to be picked up.

Jeremiah G.

5.0

I shipped a car to California from Chicago with Ship a Car and it was a great experience! Sam L. took care of us and explained everything in detail about how it would happen and we were really pleased. From start to finish we had all of the information and were able to ship it quickly. I would definitely recommend this company.

ANN C.

5.0

Ship A Car handled my transportation needs professionally and efficiently. They found a driver quickly, and stayed in contact with me throughout the journey so I would know when to expect my car. I am extremely pleased with this experience, and highly recommend them to others.

Emily S.

5.0

I called Ship a Car, inc for a quote to ship a motorcycle from Central California to Southeastern Texas. Willie D. quickly responded to my RFQ with a decent bid with a 7 - 9 day transit time. We easily came to terms over the phone, a truck arrived the following day. Willie offered same day pickup but that didn't work for me. As it went, the bike was delivered in 4 days! Needless to say that I'm delighted with the company's service and efficiency. Willie D. kept in touch until I was satisfied. I should mention that Ship a Car, inc is a broker who contracts to shippers.

Don B.

5.0

Carrie is definitely the best one. I was very nervous and concerned about shipping my car on the date I requested, because my special situation. Carrie was very patient and helpful, she explained the shipping process and ensured me the car would be shipped on time. She also called me afterwards to make sure everything is good. I had a great experience and thanks to Carrie to make my moving much easier!

Lili W.

5.0

Ship a Car Inc. is the best motorcycle shipping company I have had the pleasure of encountering. This is the second time they have shipped my bike. I have had experience with other shippers and, in my experience, Ship a Car Inc. sets the standard for quality service. This time I had my bike shipped from Santa Fe NM to Florida. Joseph G. was my facilitator. He arranged to have the bike picked up within a couple of days. Considering the shop at which I had left it was closed for a day, this was the first possible opportunity to ship it. Amazing! Joseph thought it might take about six days to deliver the bike to Florida, but it got here in three. Amazing! The bike has a custom paint job and custom parts. There was not one scratch on the bike and everything was in perfect order. These folks have not only demonstrated extreme competency in making what could have been a couple of difficult situations totally stress-free, they all seem to have a great sense of humor. I love these folks! Thank you for a couple of wonderful experiences, Ship a Car. I highly recommend their service. In the future, I won't use anyone else.

David G.

5.0

Contacted Ship-A-Car Inc., one of many. Spoke with Carrie. I knew I was dealing with a broker and since I was a first time shipper I had nothing to fall back on. After a couple of phone calls I decided to go with Ship-A-Car. No problems at all. Transport company and the driver were first class. Picked the car up within two days of my contacting them. Car was delivered two days later on time and on schedule.

Tom P.

5.0

My interaction with Joseph from Ship A Car was a pleasant one. He did not push me to just go with him. I checked around and did find cheaper companies, but chose Joe for his openess and honesty with me. I would recommend Ship A Car to anyone I know who is in need of a transport company.

Wendy L.

5.0

Yvonne was wonderful. Had contacted numerous other shippers and was contacted by even more. Yvonne really made me feel confident that i wasn't going to be one of those horror stories I read about in reviews of other places. jeep arrived From Omaha, Nebraska to Beverly Hills, California no problem. Left Friday morning and got it on Sunday morning. Yvonne is fantastic to work with.

Joseph D.

5.0

Meredith was wonderful. A true professional, she watched over the transport as if it were her car. She took care of me throughout the process. I couldn't ask for any better service. She is the tops.

Jeffrey K.

5.0

Our experience with Ship A Car was excellent. They were very responsive with getting us a quote and delivered the vehicle to the door on time. The carrier driver was terrific. He was experienced, courteous and we would definitely use them again.

Lynn L.

5.0

Needed to ship my car home, after breaking my ankle while on vacation. Called Ship A Car and spoke to Meredith. She was very professional and understood my situation. My car was delivered before I could fly home. I was very please with my service and I can't thank Meredith enough! Would highly recommend!

James B.

5.0

I called Ship A Car to arrange the shipment of a BMW I purchased online from CT to Florida. Ship A Car was very professional, explained the entire process thoroughly and provided me with all of the info needed to stay in touch with my driver throughout the week as he transported my car to me. I would use them again to arrange transportation for me.

Kevin N.

5.0

Danny did an amazing job assisting my transport of two cars across the country. He met specific terms in our contract and provided first class service throughout the entire process. We ran into an issue where the truck picking up the cars had engine trouble. Danny called and had already fixed the problem contracting a second truck with the agreed upon pick-up date. The two cars were picked up and delivered on time.

Angelo L.

5.0

Bob M. (the company rep) was polite, knowledgable, on point, and caring. He presented me with a reasonable quote, found the best driver in a short period of time. the pick up, transfer, and delivery went as expected. I will definitely give them a call the next time I want to transfer my car.

De B.

5.0

What an amazing experience we had with this company and especially with Willie D. who made all the arrangements for us. I was very concerned about sending the car this way and he was so kind and patient with me taking the time to reassure me and ease my fears and apprehension. If he had not done that I honestly think I would have not sent the car this way or I might have looked to other transport companies because of the anxiety I had. He truly was a blessing. Thank you Willie for your kindness and for enduring all my calls. You should give lessons on great customer service because you were the best!

Moira A.

5.0

Service was great! Great communications between me, the customer, and both Ship a Car and Mikelson and Sons the actual shipper. First time I've shipped and it was easy. Mikelson and Sons coordinated with me for a pick up from a difficult rural location and actually delivered ahead of time. Thanks to Steve Hungness and driver Mike.

Daniel D.

5.0

I could not have been more pleased. Everything i was told and promised up front was actually the it happened. They picked my car up on time, it was bought to me on time, my car was in perfect condition, and everyone involved in this effect of transporting my car was extremely polite.

Rosalyn Z.

5.0

This is by far the best transport company I have dealt with. The transport coordinator was very informative and pleasant to deal with. Thank you guys.

Anthony M.

5.0

This was the first time I had ever shipped a car. Meredith A. was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again

Dennis M.

5.0

I recently moved to Florida and used Ship A Car to transport my car. I dealt with Lawrence K. who was courteous, honest and professional. He kept me posted from beginning to end and it was one less thing to worry about. I would use them again without hesitation.

Anissa S.

5.0

Thank you to Ship a Car and Meredith who was so amazing in helping me get a driver in one day when I was trying to ship my truck from NJ to CA. Meredith explained the entire process to me, called me back several times to follow up on paperwork and driver status. Great company and Meredith, your the BEST!!! Thank you so much!!!

Angela C.

5.0

I had never shipped a vehicle before this , and I have to say that I was a bit apprehensive about doing this. I have a ATV buggy brought from Phoenix, AZ to Norman, OK and I couldn't have been more pleased with the help I received from Danny K. with Ship-A-Car. He did what he said he would and the transport driver was on time and his equipment was "Top Shelf" plus he was a veteran like myself , we had a chance to talk a bit about our experiences. If I ever need to ship another vehicle I'll call Danny at Ship a Car.

Gary C.

5.0

After having a bad experience the previous year with another transport company I was quite skeptical of shipping our vehicle again. I was pleasantly surprised with Ship A Car! From the beginning to end it was a much easier transaction. The agent Carrie was professional and informative through the whole process and the driver was prompt, thorough and courteous. The car arrived with no damage and as promised. If I ever need to ship a vehicle again, there is no question who I will be using!!

Marie I.

5.0

The experience I had with Ship a Car Inc. was great! The owner Will was very reliable, awesome communication and fast delivery. I would definitely recommend this company to any and everyone. Thank you Ship a Car Inc.

Alexis B.

5.0

Our department had the pleasure of working with a representative by the name of Meredith. She provided the knowledge on how this system works from start to finish. She was professional throughout the entire process and answered my calls or returned them within minutes. Our department will use them in the future.

Guy A.

5.0

My experience was positive. The agent, Will, with Ship A Car, was very professional and my two cars were picked up and delivered in the condition I gave them to the driver. In fact, the driver delivered my cars one day earlier!

Bobby W.

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