Ship A Car, Inc. Reviews
Customers talk about their shipping experience with SAC.
Five star auto transport reviews
5.0
Average of the 1,100+ verified customer reviews collected on this page. Google: 4.4 stars. BBB: A+.
50,000+ Vehicles Delivered
50,000+ Happy Customers
15,000+ Carriers in Our Network
50 Combined Years of Experience
The Ship A Car Customer Experience
Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.
Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.
If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.
4.8
My Moving Reviews
92 reviews
5
Ship A Car Reviews
1181 reviews
Thousands of Happy Customers
The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.
To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.
That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.
Read what our customers say about their experience
5.0
Thank you Meredith for a personable and professional service experience. I would recommend you to any of my family and friends in future need of Ship A Car. You made the automobile part of my relocation stress free.
5.0
Needed to get my 67 Mustang out of Florida before Irma. Meredith, at Ship a Car, was great finding me a closed trailer to bring the car to Northeast Georgia. It arrived in perfect condition.
5.0
I will need it in the future and I will definitely call you. You have been so knowledgeable and helpful in handling everything so fast and effectively. You made a stressful situation for me so much easier, I can't thank you enough.
5.0
Merideth Anzalone did an excellent job in supporting the needs of the customer. When the transport company suffered delays in shipment, she got on the phone and worked it out to our total satsifaction.
5.0
I can honestly say, this company is the best!. I called on a Thursday morning, no later than 15 minutes they called me back telling me someone will be there on Friday morning and they were there ot pick up my car. The delivery was supposed to be on the following Monday. They actually showed up a day earlier. I used another company before, it literally took 2 weeks. I highly recommend this company. Highly! I never do reviews, ever! I had to this time.
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again… in a heartbeat.
5.0
The car for my son Aaron was delivered. The transporter "Mike" was very nice and our experience with the company was great. You promised and delivered. I wanted to personally thank you for following through on your promise and most importantly for keeping in touch. As you are aware my experience with Roadrunner's service and follow up was horrific. On a scale of 1-10 (with 10 being excellent) I would rate my experience with you and your team a 10 ( the exact opposite of Roadrunner). Please feel free to forward this to whomever so that my comments are shared accordingly. Thanks again.
5.0
Our shipment of the 2010 Prius went flawlessly. Your pickup was as scheduled and the delivery in Virginia was also trouble free. Thanks for your professional service for the entire movement of our beloved vehicle. We watched the loading in Reno and my son was on hand in Virginia for the unloading and flawless delivery. Thank you again.
5.0
I recently purchased a 1942 Ford Deluxe Convertible, I needed someone to transport from Idaho to Upstate NY. My son came up with Ship A Car Auto Transportation from the Hemmings Motor News Magazine. Joseph Gorfien an employee took care of my car and arranged for trucking plus answered all my questions and calmed any apprehensions I had. The car arrived a day early in excellent condition. I would highly reccomend Ship A Car and Joseph Gorfien to anyone needing this type of service.
5.0
We found out about Ship A Car online and working with them has been very easy. We needed a large piece of farm equipment shipped out of Alabama and wanted to get it done at a good price as well. Ship A Car provided us with a really good rate and excellent customer service. They provided a timetable for the process and pretty much stuck to the schedule. Everything went very smoothly and we would be happy to work with them again in the future.
5.0
I wanted to take the time to say that my expectations were exceeded with your car transport company and your service. You kept me well informed and answered my questions so quickly. It was such a nice experience to deal with you. When I think I called on Monday, you assigned a carrier the same day, the next day Tuesday I met Mihai to deliver the car (he couldn’t have been nicer), the next day Wednesday, Mihai delivered the car to my son. It was amazingly easy. I wish I had found you and your company sooner. Last week dealing with the other transport company was a nightmare. Please know that you are appreciated and pass on my rave review to Mihai. He did a great job getting the car there in just a day and a half and in a enclosed trailer no less.
4.0
It was our first time working with Ship A Car INC a couple months back and everything went very smoothly. From the time that we first contacted them to the final delivery, they provided us with great customer service and communicated with us very well throughout the whole the process. There were no issues and if I had any questions they make it very easy to contact them. I would definitely use their services again if anything came up and would highly recommend them.
5.0
The bike arrived last night. The driver was a good dude... personable and kind. The bike was delivered in perfect shape, great work. Thanks for the outstanding service and 'hand-holding', well done! I'll certainly recommend your services to any and all that ask. Thank you again.
5.0
Ship A Car INC transferred a car for me from Texas to Michigan. I am in the repo business and they really hooked me up with this shipment. Quick delivery, friendly service and I didn't have to deal with a lot of checking and re-checking. The driver delivered as they said they would.
5.0
My van made it here in one piece thank you so much for all your help. The carrier was very helpful and friendly. One happy customer!
5.0
The car arrived today and I could not be happier with the shipping service (Sema Logistics). They were always there to answer my questions on the phone and the driver was the best. Very efficient, friendly and professional. I am having another car shipped sometime in June and I will definitely be using your services again ! I have used other companies before and yours is the best of all !
5.0
Never thought about using such a service, however I must tell you that it was as simply as 1,2,3. Great communication, reasonable price and friendly and knowledgeable staff. If you need a transport service I highly recommend "Ship A Car Inc." !!! Thank you !!!
5.0
I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship.
I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.
5.0
My bike is here in one piece and no damage and it happened much faster than anyone else could get it here for me, so I’m very pleased. Thank you for everything.
5.0
I’m so pleased with how everything was handled. Lawrence with Ship a Car, Inc. was very friendly and professional when handling our vehicle. Our situation was probably out of the ordinary for him between how things were being paid and where the vehicle was being shipped from, but through it all, Lawrence was able to manage our entire account with ease and patience. And to top it off, the vehicle got to us a day earlier than expected! Thank you so much again for helping us get our truck to us from Hawaii!
5.0
I was having a car shipped from Houston to Tennessee and I had many concerns about this adventure. However, after speaking with Lawrence and then him walking me through every step. I had the best experience possible. He did everything that he said that he would and went over and beyond my expectations. The driver Leon was just as good and provided peace of mind all the way. I schedule my car to be picked up on a Monday.. when I actually made the final call to Lawrence.. he stated "how about if I try to get a driver to pick up on Saturday"? I said yes of course, short story Lawrence called back with a pick-up date on Saturday and delivery on Monday. Then Leon called and asked if a Sunday delivery would be okay?? Wow, I could not have asked for anything better than this experience. Yes, I would use this company again without a doubt.
5.0
Hey Smith, I received my car about an hour ago. The fastest service I have ever received from any car shipping business. The driver was so courteous and nice. We talked as if we knew each other. Not to mention how nice, helpful, and courteous you were as well.. thank you sooo much!
5.0
i have worked for moving company for 18 + years and its very hard to find a reliable auto transport company . Justen has been great and always available to answer any questions. truly the best company.
5.0
I very early write reviews but this company deserving of my time to sit down and write one. I contacted Bob Moran after being left high and dry by another company. We were leaving in 3 days to relocate my son. He was going to be heading to New York shortly after relocating him so we were in a time crunch to have the car arrive before he was to leave. Bob worked tirelessly to find us a driver. It came down to an hour before my husband was going to make the 16 hour drive while we left for the airport and we received a call. IT WAS BOB and he had a driver. I have never had someone work so hard to make it work. He owed us nothing as I came to him late in the game but he didn't let me down. I feel like company works differently then most out there. This is a hard industry to trust. I give them 5 STARS!
5.0
Had never shipped a car in the past. Transport coordinator, Bob Moran, was more than patient answering my numerous questions. Entire experience went smoothly and exactly as planned.
5.0
Excellent service. Shout out to Bob Moran for being especially attentive and helpful throughout the transport of my vehicle. Everything worked out perfectly and my car arrived in excellent condition and promptly as scheduled. Definitely recommend this company for your vehicle transport.
5.0
I called Ship a car to get a quote on a car transport, I got forwarded quickly to Bob who was able to answer all my questions and was extremely helpful with the entire process. He promised me a ship date and arrival date and he was spot on no issues. Car got delivered perfectly and professionally. He called me during transport to update me and a couple times after to follow up with everything. Will definitely use them again in the future and will let anyone else know about this service if they need it.
5.0
I shipped my Car from Las Vegas to Detroit, Sam handled the project without any problems. Highly recommend Sam Ladin and his shipping company. Price was fair and service driver was great.
5.0
Contacted Ship-A-Car in early May 2018 and spoke with Steve Goodman. He answered almost all of my questions immediately about shipping my new BMW to east coast. Those he couldn't answer he got back to me in less than a day with all the information I needed. A few weeks later my car was at the port on Maui and in less than one month it was safely sitting in my garage in North Carolina and in the exact same, excellent condition. I will ship other cars in the future and I will use Ship-A-Car and Steve.
5.0
I wanted to share with you the exceptional service I received from Jeremy Wiles on a recent car shipment. While in Florida earlier this month for some surgery our daughter was having in West Palm Beach, we found a used vehicle we purchased for her there, but needed to figure out how we would get it back to Ohio. Having never utilized a car shipping service before, I Googled “car shippers” and Ship a Car, Inc. was one of the companies I contacted. I spoke with Jeremy who was extremely helpful in helping me understand the process, and easing any fears we had about utilizing car shipping services. Although I talked to several other brokers, I told my wife that I felt most comfortable with Jeremy. I called him back and he was extremely helpful again in walking me through the process. Jeremy stayed in touch with me as a shipper was located, and then was available to answer any questions I had through vehicle pick-up from the dealership.
Our car arrived on Saturday through Prestige Auto Carriers, on-time, and in fine condition. As a first time user of this kind of service, I just wanted to let you know of the excellent customer service Jeremy provided to me. I am a firm believer that when someone provides exceptional customer service, you let them, and their bosses know, which is the purpose of this e-mail. Jeremy is truly an asset to your organization.
5.0
Thanks Ms. Wood!!!! You were a God sent for me today! I had no inkling how will I be able to move the car from this dealership on a few hour notice. You not only made that happen for me, you also stayed with me all thru the time, providing me continual feedback, reassurances and explanations of the process. I wish you could be cloned and then there won’t be any aggravated customer left in this world. God bless you for what you do. Thank you again from the bottom of my heart.
5.0
These people were up front about the price from the beginning. Alot of companies underpriced them but turned out to be a scam . I came back to SHIP A CAR INC and they were able to recover my shipping order and have it dispatched promptly and without incident. Would recommend 100%!!
5.0
You guys should double Janet's wages. She was amazing, and the results are perfection. Waited weeks for dealership to ship my car, and she got in on it's way the same day I called. It was much less than other quotes I received too. Thank you!
5.0
I had to ship my car from Knoxville, TN to Brunswick ME. I deal with this company and what I can tell you is that they are very professional. I got my car more quickly than I expected. I strongly recommend you to rely on them when you have to ship your car . You will be satisfied.
5.0
I will never use anyone else. They are very courteous and professional.. I spoke with Carrie who is wonderful. Carrie could not have been more accommodating in confirming a transport in a very small amount of time. You will not be sorry.
5.0
Dana was very professional and helpful to arrange transportation for my sons car from New Hampshire to California. The car arrived on time at its destination. I would use this service and recommend them to anyone looking to have a car shipped.
5.0
Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users.
5.0
Very personable service and responsive to everything I needed. I had a fantastic experience working with this company and they were far better than others I dealt with in car shipping. Thank you so much !!
5.0
Amazing !!! Thats all I can say!!! supper professional !!! everything went smooth, and we got the car 2 days earlier moved from CT to LA. Thanks Danny for making it SWEET. H. Hott.
5.0
Great service! Used them twice to move cars from Florida to California. Both times drivers were excellent, cars came in great shape and drivers were very accomodative to hilly narrow streets of San Francisco and San Jose. Big thanks to Carlos - second driver. We really appreciate his support in such stressful moving time!
5.0
I was very pleased with this company. Customer service was great. Melinda made the contract clear and was able to get a driver within a week. The dispatch person, Amanda, was always available to inform me of where my car was on route. My car arrived in good condition in a timely manner, and the price was more reasonable than some other quotes I had gotten.
5.0
Ms Dana was the best! She was very accommodating and helpful! Even in the delay, the company was very Creative in meeting our needs! The car arrived safe and in the 24 hours as promised!
5.0
We were very happy with ship a car services, mikelson and son were assigned to us, very professional, nice people. We would recommend them and will definitely use their services again.
5.0
All transactions regarding shipping my new car from SC to NY went smooth. Willie Dublin handled the transfer and was eager to answer all my questions . It was my first time shipping a car so I was a little anxious. He reassured me everything was done professionally and that everyone involved in the transfer were highly experienced. The car came in perfect condition in a very timely manner. Thank you Willie Dublin for making it so easy. I would not hesitate to recommend your services at shipacarinc.com.
5.0
First I wanted to say Thank you Bob Moran from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.
5.0
Bob Moran with Ship a Car was the best! I would recommend them to anyone, it was a great experience from the start to the end. We had a car shipped between states and he was so on top of handling the process with the dealer, the driver and coordinating with us. He was so helpful and responsive.
5.0
Bob Moran was excellent to deal with. This is the 2nd time I used Ship-A-Car. very good price and on time delivery. Thanks again Bob for the great service!!!!!!!!!!! Regards Bill P Buckeye Az.
5.0
My Ship-a-Car agent, Dana Briones, was professional, courteous, helpful, and responsive. The shipping of my vehicle from Atlanta GA to Portland OR went exactly according to plan with no surprises and no drama.
5.0
First time transporting my Car out of state. My experience from the start was a great experience. My representative Dana was very informative and knowledgeable. Dana made sure I was inform Thur out the transport and even reaching out afterwards to make sure everything went well. I could not have asked for better customer service/ care. I was very happy with the my transport of my Mercedes. The car made it safe on time and not one scratch! The rates was very competitive. I would highly recommend to anyone.
5.0
Dana at Ship A Car was awesome to work with. She was very polite, thorough and exhibited great attention to detail. I'd highly recommend her and Ship A Car to anyone in need of vehicle transporting. And the price was right in line with the market.
5.0
After soliciting price quotes from various transport services, I opted to go with Ship-A-Car because of the pleasantness and warmth of my initial interaction with their service rep. At every stage of the process — from deposit, to driver selection, to pick-up/delivery — Ship-A-Car was as thorough, responsive and reliable as I could ever have hoped. (As it was my first time transporting a vehicle, all of that was important.) I would reuse and recommend them in a second.
5.0
Thank you Bob for taking care of this for me. I appreciate the prompt service and honesty after having a very bad taste in my mouth from other shippers. I will let you know when my car gets here safe and sound once again thank you.
5.0
This was my first time to use Ship A Car Inc. I asked them to transport a 30,000 pound telehandler, or boom lift, from Cedar Rapids, Iowa to Gulfport, Mississippi. I was surprised that they were able to get the equipment out of Iowa ahead of the bad weather, but they did. Very prompt service. The driver was an extremely conscientious individual who saw that there was a hatch problem on the equipment which needed attention before hitting the road. He took of that for me. The load was professionally secured, and made it down here in perfect shape! I am very impressed with Ship A Car Inc., and highly recommend them to anyone needing vehicles or equipment transported over a long distance! I mean these guys went above and beyond from my first phone call to final delivery!
5.0
The most recent service we had done by Ship A Car INC. was to transport a car from California to Denver, Colorado. The task turned out fantastic, as usual. I really like that it is so easy to make arrangements with them and all of the staff seems so professional. I would definitely recommend them to anyone, as I have used their services for years and will continue doing so.
5.0
I've been dealing with Danny at Ship A Car INC for years. They transported some vehicles for me just this last week. I buy a lot of vehicles. So I do business with him all the time. I'm totally satisfied. They're a licensed broker who uses several means of transportation, such as a truck and trailer. They've been working fine for me so far. And they're reliable. So I will keep using them. If someone were interested in moving a lot of vehicles, give Danny a call. And I'm good with scheduling. Danny makes it easy. And he's professional and friendly. Danny and I are like friends! I would recommend Ship A Car INC to family and friends. Actually, I already have. I've stirred up a lot of business for them.
5.0
I recently had Ship A Car INC move a vehicle from Milwaukee, WI to Worcester, MA. I have used them several times before and always very pleased with the way they treat me. I have a good rapport with the sales guy and they usually pick up the vehicles the same say. I like them a lot! I would definitely recommend them.
5.0
Thank you Dana. I had contacted multiple companies on shipping a 1965 Mustang from Alabama to Arizona. And looking at all the reviews I decided to contact ship a car. After a previous bad experience with another company I was very nervous about shipping this car. Dana was extremely professional and explained the process and how their drivers are rated. I had a quick turn around on the shipping the car was picked up friday and arrived Sunday. I couldn’t be happier with the company and the driver Albert. Would definitely use again.
5.0
This was my first experience with Ship A Car INC. They transported a Volkswagon for me. The vehicle arrived in great shape, with no damages. It also arrived quickly, and on schedule. All in all, Ship A Car INC did a very good job for me, and I was very impressed with their professionalism! They handled all aspects of the transportation for me, just like they promised. Five Stars all around!
4.5
I would recommend using Ship A Car INC. This was my first time using something like this but I felt this company was the best way to go. They shipped a car long distance for me, approximately fifteen hundred miles. The fellow I had talked to was quite helpful and answered phone calls, responding immediately. It was in the middle of Winter, so things were a bit hectic. Once the shipping of the car was underway the first shipper's truck broke down out on a highway. They had to get someone else to transport it. It took several days longer to complete the job causing the car to arrive several days later than anticipated. Overall, they got the job done.
5.0
Ship A Car INC did ship our car from California to Texas. They are an outstanding company, and my wife and I would use them again if we needed this type of service in the future. If I could, I would rate them five stars plus!
