From the quote to your driveway

SAC Makes Shipping a Vehicle From Maryland to Kentucky as Easy as 1-2-3-4!

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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!
Transporting Our UTV
5.0
I can't say enough good things about this company and specifically Bob Moran. Bob has now helped me with shipping two of my family's vehicles (MI to CA in 2016 and CA to NY). The first time I worked with him he was saving me because another company never showed up. And today when I worked with him he helped me get our car to NY where my fiancé has just started his new job. I spoke to him for the first time about it this morning and we have the car getting picked up at my home tomorrow morning. He made me feel like family and made something (shipping your car across the country), that I consider being stressful, so simple and easy. I am beyond impressed with Bob's customer service and the work he does. Any time I hear that someone needs to ship a car I will be throwing Bob's information at them and maybe even offer to set it up for them because it was that pleasant of an experience. Thank you so much, Bob! Looking forward to working with you again in the future.
Kenzie C.
5.0
I'm in the process of trying to ship my car with these people and so far it's been a pretty bad experience. They buttered up my step dad so she chose them to ship my car and promised only good things but we have yet to experience them. Originally the lady on the phone told my dad Friday was the original pick up date so my husband was able to get the day off work, then she said next Wednesday. So my husband was able to get off work again to drive 3 hours and get my car, only to find out that the driver wouldn't be in the area until tomorrow. So now he's going to have to try to get off again, which isn't easy with his job. This all could have been solved if anyone answered their phones and told him it would be another day before anyone could make it but when my husband called they just rudely told him to contact the driver but the number they gave him just sent him to a phone line that didn't have a voicemail set up. They also gave him a fax number, but not a cell phone number even though there was room for one. Being on the other side of the country, the lack of contact from this company was concerning. I had to call to find anything out, neither them nor the driver they contract out to ship your car seems to care. I don't recommend, they've just been rude and don't really seen to care to help us.
Megan Griffin
5.0
Quinten Putnam provided me with a superior level of client service shipping my car from California to New Jersey. I highly recommend.
Harrison T. Wayne, NJ
5.0
Willie D. assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend him and also Ship a car inc for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.
Jed N.
5.0
EXCELLENT service ! Boat was picked up by driver on time, also arrived on time as promised. No complaints , no damages to boat or trailer. Very professional .
Boat Shipping
4.0
I want to thank you for making a difficult situation (moving our daughter's car) so much easier. The driver you choose for us was amazing. He was kind and professional and even got the car to New Hampshire earlier than we thought. Your help and time were invaluable to me. Knowing that my daughter would have her car in her new home was a great comfort to us both. Thank you for taking the time to answer questions, calm fears, and adding a laugh to an otherwise stressful event.
Loretta Goodmann
5.0
Ship A Car was the most organized professional business I've dealt with in a long time. I brought a large van bus from an auction and was deeply searching for a reliable and reasonably priced company. In my search, I called 5 companies and Ship A Car provided the best price. The lady in the office, Yvonne was wonderful, I'm not sure of her hours because I was able to reach her day or night so needless to say they exceeded my expectations.
Tanya R.
5.0
Meredith with Ship a Car, Inc. helped us to get 5 vehicles shipped across two states. She was wonderful and we highly recommend Ship a Car, Inc. We needed our cars shipped quickly. Meredith was responsive and communicative. She found us two professional drivers who both did an excellent job!
Jennifer P.
5.0
Great Service, prompt, courteous and professional drivers. Bob Moran is the best! I have referred four friends to Ship A Car - we will be using them again this winter.
Janet T. Feldman
5.0
Danny, The BMW was picked up last night. Very carefully loaded into a beautiful first class rig. Thanks to you and Lena.
Randy A. Ellicott City, MD
5.0
I've had the pleasure of working with Bob M. at Ship A Car for about the past year. He's helped my company ship our company vehicles to all 4 corners of this country numerous times, and he is always a pleasure to work with. Bob is extremely responsive in addressing any/all needs and works with you to get a driver scheduled that will fit YOUR needs, not just the driver's. I'd previously used another transport broker to get our vehicles out, but that company ended up being a scam, and our cars were held hostage and drivers never got paid. Bob and Ship A Car are the epitome of professionalism and service in an environment where there can often be hesitancy and mistrust. Similarly, even the driver's I've accepted cars from speak highly of Ship A Car, and they are a preferred broker for transporters. Ship A Car doesn't rip off the drivers, which in turn makes the drivers want to quickly accept any pickups Ship A Car has in the database. It's a win-win-win for all parties involved.
Mitchell Johnson
5.0
My husband and I just had our cars delivered by a Ship A Car and we have to say that the service provided by them was absolutely perfect from start to finish. The driver said he would arrive to pick up our cars at Noon and let me say he was there exactly at Noon. Our cars were picked up on a Saturday and by Wednesday afternoon we had them (picked up in New York and dropped off in Florida). We would highly recommend this company.
Wanda
5.0
Shipped my 2017 rubicon with these guys and they were awesome, they got my vehicle out of the auction within minutes got it across states on time as they said you would. Very very good/reliable company.
D B.
5.0
Work with Cody. Chose this company due to good reviews. Transported my vehicle cross country for work. Cost was comparable to other quotes I saw online. Very professional and organized on the phone, detailed emails to document everything appropriately as well. Followed up as he said he would. Actual transport people also very professional, ended up delivering the car a day early which was a plus. Smooth and painless process.
Dee B.
5.0
Everything went very smoothly from my quote right on through the delivery of the vehicle. The price was reasonable and the pickup and delivery times happened within the window of time I was told they would occur within. Communication from pick up to delivery was perfect and I will use Ship A Car, Inc in the future for my shipping needs!
Jared Smith
5.0
This was my first time using this type of service and Bob made it go very smoothly. Exceeded my every expectation and was always in contact. Price was fair and service was fast.
Michael Klabenes
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again… in a heartbeat.
David G. Fort White, FL
5.0
Thanks Janet fast shipping great communication I will always use Ship a Car.
Terrell H.
5.0
I'm a snowbird and I'm 84 years old. I used to drive back and forth but at my age, that's not safe. I don't see another alternative to Ship A Car. I work with Steve and he has been incredible. He knows me and my situation and he is just so supportive. The trip last fall was amazing. During this time when there's so much unrest, they're doing everything they can to make the trip as enjoyable as possible.
Jackie of Manitou Springs, CO
5.0
Bob Moran at Ship A Car is Absolutely Amazing! I have been in the Car Business for years and I have never had better customer service ever!!! Bob is extremely informative, thorough, and detailed orientated. I have shipped multiple cars with Bob and I have never had a better experience. If you need a car shipped or a truck load of cars shipped, Bob is your Guy 100%! Thank You again Bob so much! Derrick H.
Derrick Zmyslony Harris
5.0
I cannot say enough good things about this company! A+ service. A+ pricing. A+ speed. After realizing that my deployment to Texas who is going to last longer than four weeks, I was tired of using Lyft and I knew I couldn’t be without my motorcycle. I requested a quote from their webpage along with five or six other companies. Paul Murphy responded quickly to that email with the second to lowest cost to get my bike 1,230 miles from Ocala, Florida to Pharr, Texas and then followed up the next day with a voicemail. After comparing prices and reading the reviews, I knew this was the company for me. They did not disappoint! I spoke with Paul at the end of the business day on Thursday and within 15 minutes he was calling me to inform me that he had already placed my order with driver Eric Andrews of Andrews Transportation LLC to be delivered 3 days later on Monday. I spoke with Eric on Saturday to confirm where my bike would need to be left. He too was very professional and easy to work with. To my surprise, Eric delivered my bike a day early on Sunday morning. Thats right, my bike was delivered from call to drop in 2.5 days!!! Both Paul & Eric’s professionalism may me feel comfortable that my prize possession was in good hands. I would 100% recommend this company to anyone wanting to move theirs. Thanks guys.
100% Recommend!
5.0
It was a pleasurable and professional experience dealing with you. The car was picked up and arrived with no problems. I will definitely use you again if needed and definitely refer you to anyone I know in need of transport.
Wally N. Bristol, CT
5.0
I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.
Rod S
5.0
My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days).  I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me.  I have a new 2019 model of luxury car and it was delivered in very good condition.  Please ask for Dana when you call.
Abhishek Rai
5.0
Excellent. Service was smooth, timely, and courteous. Both driver and dispatcher driver were extremely polite and did everything possible to make us feel comfortable. Car was picked up and delivered as scheduled in perfect condition.
Bonnie G.
5.0
My father passed this summer and I inherited his 1956 DeSoto. My two boys, 18 and 20, plus my husband researched the possibility of getting the car shipped from Michigan to Connecticut. They made this whole thing possible through Ship A Car. Yvonne took care of us throughout. She has amazing customer service. When the first driver showed up without the proper equipment, Yvonne did everything possible to find another driver that was available the week that I was in Michigan visiting my mother. The second driver was top notch. Thank you for making my sons' dream a reality.
Sandra W. Waterford, CT
5.0
I had a little longer wait due to truck issues and the road. However, Bob Moran was beyond useful and helped me in more than one way. His customer service let alone human compassion for the things i was or might have been going through was very much appreciated during this huge transition in my life. I would recommend ship a car inc. And ask for Bob!
Jordan O.
5.0
I had a great experience with Ship A Car inc! Paul was very helpful with shipping my car from Florida to New Jersey in just two days for a great price. Very impressed with how everything was handled.
Easha Iyer
5.0
I recently hired Ship-a-Car to transport a car cross country. I had used another company several times in the past, but a friend recommended Ship a Car and they were substantially less expensive so I gave them a try. Everything was done as promised without any complications. The car was delivered in good condition. I recommend this company.
Jean T.
5.0
My son needed his truck transported from the West coast to North Carolina. Identifying a reliable auto transportation company is nerve wrecking especially when you had a prior bad experience. Pepper Long's efficiency put me entirely at ease. She thoroughly walked you through the whole process and addressed all my concerns and questions. She even gave us her cell phone number so that we can reach her after office hours. My son received his truck in a week as stated. Thank you Pepper for your sense of humor and professionalism. If you ever need your car transported across the country,My son needed his truck transported from the West coast to North Carolina. Identifying a reliable auto transportation company is nerve wrecking especially when you had a prior bad experience. Pepper Long's efficiency put me entirely at ease. She thoroughly walked you through the whole process and addressed all my concerns and questions. She even gave us her cell phone number so that we can reach her after office hours. My son received his truck in a week as stated. Thank you Pepper for your sense of humor and professionalism.
Ada W. Durham, NC
5.0
My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.
Abhishek Rai
4.7
The process went well. The agent followed up when he said he would. The delivery was the day that it was supposed to be. Everything got here without damage. It was very good. Highly recommended.
Everett S, Virginia
5.0
Ship a Car does not ship your car, they contract transporters to ship your cars. They do the leg work for you. Kristina busted her butt to ship a low riding Corvette for me. She even tried to talk me into finding a local guy to do it cheaper! The car didn't run had a flat, needed to be pushed and turned. Kristina found the right team for the job! Good work, good price!!!!! Give that girl a raise! Kristina is the bomb diggity!🤩
Laurie S
5.0
I have shipped several cars over thr years but in particular Ms Yvonne Bowrosen has been spectacular! I needed a 1930 Model A brought to me and she arranged almost immediate pick up and delivery was right on with excellent communication from both Ms Bowrosen and the driver. Since things went so well, I decided to specifically contact her for enclosed shipping of a special viper and again she found a driver and had the car to me in days. Again, communication was super and the cost in both cases was less than other quotes. I cannot recommend ship a car and in particular Ms Bowrosen more. I will definitely call her again in the future.
George M. Amarillo , TX
5.0
Bob Moran helped me out through the whole process. He made sure that I got all the information regarding the driver and date of arrival. Would highly recommend to save you the hassle when shipping your vehicle from coast to coast. Thanks Bob!
Francis Q
5.0
i am very pleased with Jocelyn with Ship a Car, she helped me with booking a driver to ship a car to my son from Georgia to Utah. I was sceptical at first from talking to other compananies and they were giving me different answers about a quote. Jocelyn was straight up with me, she gave me her word that she would not stop until she got me a driver and stay in contact with me the entire process which she did. even after my son received the car she checked with me to make sure everything was good. Thank you for your help.
Kim Williams
5.0
Howard H. with Ship A Car did a great job. There was difficulty finding a transport in our timeframe even though we had given over a months notice. Howard stepped up and provided an enclosed transport for the price of an open one. Great Service, highly recommended.
Tom W.
5.0
The guys got to PA two days early. Father in law says cars look good. Everything went well. Thanks!! I'll make sure to recommend you guys if I hear of anyone moving.
Scott R. Henderson, NV
5.0
Justen and Ship A Car did an OUTSTANDING job getting my car shipped from Bend, OR to Foothill Ranch, CA in a very timely professional manner. Johnny, who towed my car, was also a true professional. I would highly recommend this company.
Daniel
5.0
I needed my Dad's '86 TBird brought from Odessa to Dallas so I can restore her to her original beauty. My Dad is gone now and he loved this car. I cried to Pepper about my situation. She is wonderful! Thank you, for bringing the Golden Eagle home!
Mary Stalvey
5.0
Bob M. was great. He worked so hard to help us with a tough transport in a short time period while sticking to our budget. I appreciate the time and effort he took to make sure we were able to transport our truck. He genuinely cared about us and wanted to make sure we had a good experience. Would highly recommend him for any transport needs!
Ann S.
5.0
Dana was very professional and helpful to arrange transportation for my sons car from New Hampshire to California. The car arrived on time at its destination. I would use this service and recommend them to anyone looking to have a car shipped.
Ken G. Londonderry, NH
5.0
Great job by ship a car and their rep. Bob Moran. First time user and I would definitely use them again.  
Charlie Wade
5.0
I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service.
Paul B
5.0
I called Bob from this company last minute to get my car shipped out two days later and he literally had someone for me 30 minutes later To pick it up the day I requested and worked hard and kept in contact with me the whole time! I absolutely would use this company again. I dealt with a company that kept taking me in circles and I actually got where I needed to go speaking with Bob Moran thank you!!!
Amanda Talbott
5.0
Just wanted to say Thank you for handling our shipment. The driver was very nice and prompt. I'm always afraid of these online companies that are based out of town. But I will have to say, I will refer your company to others. The experience was Great ! Not what I expected at all. Thanks again!!!
KATHY T. Lyndhurst, OH
5.0
I have never shipped a car before, so did the normal thing and jumped on the internet and started doing research. Ship a Car was highly rated, so I contacted them. I spoke to Marrine. She was friendly, informative and explained the entire process. She explained the difference between open and enclosed transport. She worked up two quotes for me based on both and e-mailed me each quote so I could read and make an informed decision. I was shipping the car (Mercedes C300) from Utah to Virginia. After speaking with my brother whom I was getting the vehicle from he said ENCLOSED !!!. He shipped the vehicle out to UT and his moving company did all the arrangements. They DID NOT use Ship a Car. It was shipped on an open car trailer and when the Mercedes and their Mini Van showed up, they had 850$ in damage and 240 miles on the Mini-Van. Again they DID NOT use Ship a Car. So I went with the enclosed transport option. It was actually only about 300$ more dollars than I figured out it would cost me to fly out, take time off work and then drive back. Also, I would be putting 2K miles on the vehicle. No brainer....Ship it. The car was picked up and delivered on time. Pay close attention to the process that is explained to you. Ship a Car is a booking service and only works with highly rated drivers/companies. They basically write the contract and put it out there for drivers who they approve. Once your contract is picked up by a driver, you are good to go. I had no issues with booking, the car was picked up on the day they said and was dropped of early. The driver was great and the car, although yes it needed a washing (it just came from UT, it was not gross, but yes had some grim on it. This was expected, enclosed trailers are not air tight) was in great shape, no damage, and no extra miles on it. I highly recommend this booking company and request Marrine, she was great.
Sean K.
5.0
It was a great experience. I’d do it again
K. of Oh, OH
5.0
I have to say It was a great experience! Kristina went above and beyond to help me get my car shipped to Juneau, Ak from Ohio. It was difficult to even have a conversation with my remote cell coverage, quite the challenge. She was professional and delightful, when I’m ready to return I will use their services again.
Julie
5.0
I wanted to share with you the exceptional service I received from Jeremy Wiles on a recent car shipment. While in Florida earlier this month for some surgery our daughter was having in West Palm Beach, we found a used vehicle we purchased for her there, but needed to figure out how we would get it back to Ohio. Having never utilized a car shipping service before, I Googled “car shippers” and Ship a Car, Inc. was one of the companies I contacted. I spoke with Jeremy who was extremely helpful in helping me understand the process, and easing any fears we had about utilizing car shipping services. Although I talked to several other brokers, I told my wife that I felt most comfortable with Jeremy. I called him back and he was extremely helpful again in walking me through the process. Jeremy stayed in touch with me as a shipper was located, and then was available to answer any questions I had through vehicle pick-up from the dealership. Our car arrived on Saturday through Prestige Auto Carriers, on-time, and in fine condition. As a first time user of this kind of service, I just wanted to let you know of the excellent customer service Jeremy provided to me. I am a firm believer that when someone provides exceptional customer service, you let them, and their bosses know, which is the purpose of this e-mail. Jeremy is truly an asset to your organization.
Kevin F. Powell, OH
5.0
Joseph Gorfien at shipacarinc was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!
Larry Sitton
5.0
You hear stories about transport companies. I was quite negative when I began calling transport companies and then I found this one. And wow. I honestly feel I got lucky. This company it top notch. No gimmicks, no surprises, super good communication and information. Felt like I was always dealing with a real person that understood and cared and not some robot. Everything I was told would happen, happened and truck was delivered in great shape when it was supposed to. WIll use again for sure!
Ronald B
5.0
Ship a Car is the best especially Meredith. She was professional, kind, courteous and our car was delivered when promised. I even received a follow up call from her to make sure everything went well with the transport. I would highly recommend Ship a Care to anyone.
M Trainor
5.0
Car delivered this morning, great service, very pleased, driver communication and coordination fantastic.
Ron D. Orlando, FL
5.0
I booked my car with Howard . To ship from Atlantic Beach Florida to Irvine California . We agreed to 1300.00 fee . That included three containers in my car upto 100lbs... upon delivery I was charged an extra $100.00 for the containers. They would NOT unload my car until I gave them the extra $100.00 dollars. I had called Howard several times on the issue and he never resolved the issue of the extra 100.00 dollars . This company is a ripoff. They are by far the most expensive ones out there. I will also be reporting them to the BBB. I was so excited to have my shipped only to have a huge negative experience with this company.
Dora Gavidia
5.0
Excellent service, Janet was with me every step of the way!
Carole
5.0
Ship a Car arranged transport of my vehicle from Atlanta GA to Portland OR in Oct 2018. The whole process was carried out exactly according to plan with no surprises and no drama. My agent, Dana Briones, was professional, courteous, helpful, and responsive.
Jay Hughes
5.0
Used this company twice and each time shipped the car over 1200 miles without any problems or issues. Great company and extremely reliable. I used the customer service gentleman Steven each time and he was responsive and helpful throughout the process.
Pamela
5.0
Pepper, Thanks so much for holding my hand through the whole process. It was my first time transporting a vehicle I had no idea how to do it or what to expect. You made it easy! I wish every business I dealt with had customer service like that! Thank you again, Beth Meyer.
Beth M. Auburn, WA
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
Excellent experience and end incredibly professional service. They have been very fast, responsive, and helpful since the beginning informing about everything, and following up in all terms and areas. Good job!
Tyrone Jefferson
5.0
I was delighted with the ease of sending my car from the east coast to the west coast. Thank you.
Judith T
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