The Ship A Car Customer Experience

Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.

Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.

If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
What an excellent job helping us to ship a car from LA to Honolulu! Really pleased with Rita Tritt, who was always available and helpful when dealing with several unexpected issues. Recommend the service to anyone shipping a car.
Suzy B
5.0
I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service.
Paul B
5.0
This is a great company to deal with. Bob was awesome and got my cars across the country for a great price . They showed up like I left them . Thank you.
Chris Riester
5.0
I have used Ship A Car two times in the last three years to ship our cars half way across the US each time. Tom and Bob were fantastic to work with and I was so thankful for their regular communication and follow up to make sure everything was taken care of to my satisfaction. I highly recommend Ship A Car, Inc.
David Caldwell
5.0
Bob Moran was amazing and got everything set up without any issues and the car arrived in a few days just like they said it would in perfect condition.
Tyler K
5.0
Bob was fantastic. I was struggling with another company when I was referred to Bob. Working with him was a pleasure. When you called he answered his phone, he kept me informed every step of the way, and everything happened exactly as he said it would. He stayed in touch throughout the pickup and delivery to make sure there were no problems or issues. I would definitely use Bob again. He exceeded my expectations and that type of service is difficult to find today.
Dave Odorizzi
5.0
I called Bob from this company last minute to get my car shipped out two days later and he literally had someone for me 30 minutes later To pick it up the day I requested and worked hard and kept in contact with me the whole time! I absolutely would use this company again. I dealt with a company that kept taking me in circles and I actually got where I needed to go speaking with Bob Moran thank you!!!
Amanda Talbott
5.0
Bob Moran was absolutely fantastic and the transport went smoothly. I highly recommend. Picked up SUV early and dropped off early....the driver was nice and professional. I recommend them!
Carole Allison Wilson
5.0
Paul was amazing! Communicated with me throughout the entire process until my car was dropped off at my door! The driver was good too , quick and easy. Thanks Paul!! I’ll be using again!
Auriana Belton
5.0
This is a five star company had my car to my house exactly when they said they would. Smith who set every thing up is truly a man of his word. The car co kc motors from which I also purchased the car will als o be useing ship a car. Nice to k ow there’s still great honest people, company’s out there. Good job Smith!
Bob K
5.0
Awesome Experience. I needed to have a car shipped, and was quite nervous about it. The staff of Ship a Car, were courteous and they soothed my nerves about the process. They worked through the glitches that happened along the way. They promptly returned all calls and answered all questions. They hired a very reliable and responsible carrier for me. The carrier was AWESOME. Thank you so much Brian for working with me and my family through this process!!! I highly recommend!
Stacey Anderson Epps
5.0
Ship a Car was fantastic, and Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users
Leo Fuller
5.0
Service was amazing and vehicles arrived faster than expected. Bob was excellent and provided great customer service. He responded to all calls and emails timely.
Charmeca Davis
5.0
This was my first experience shipping a car. Sam walked me through the process every step of the way. The car was delivered in good condition within the expected time frame. Very pleased with the service and would highly recommend Sam and Ship A Car.
Sandy
5.0
Tom was wonderful to work with -shipped my car clear across the country and came without a scratch. Excellent experience, quick service - would highly recommend!
Carey Hummel
5.0
I had my car shipped from Washington State to Wisconsin and Sam was incredibly helpful throughout the process. My car was picked up on time by a friendly and professional driver, and delivered perfectly as promised. Everything went exactly as planned and I was extremely happy with the service.
Trina
5.0
As San Diego Auto Sales Co. We have been using Ship A Car to get vehicles from across the USA to Houston for multiple years now and it has always been A+ service, can't beat the quality and price. Recommend asking for Gabriel.
Tabitha Reefer
5.0
Meredith was fantastic and always just a phone call away. Everything went perfectly and could not be happier.
M Neders
5.0
Ship A Car has phenomenal customer service! I was waiting to have my car shipped by another company. However, they were almost two weeks late picking up my vehicle with no ship date in sight. I called Ship A Car on a Thursday and my car was on the truck on Tuesday. Higher price, but the service and reliability makes it 10000% worth it!
Luis Diaz
5.0
I needed to move my 67 Mustang to Northeast Georgia from Sarasota before Hurricane Irma. Meredith, at Ship a Car, was great at finding me an enclosed trailer to bring the car up here. It arrived in perfect condition.
William Dellert
5.0
Bob was awesome. Got the Car shipped quickly and professionally, delivered with out incident. For less than originally quoted.
Zinn Schwartz
5.0
Thank you Meredith for your assistance. I was pleasantly surprised that the car made it to me 2 days earlier than you originally quoted. Thank you for checking on the status on your end and for following up afterwards to make sure I got what I needed.
James
5.0
Bob was great to work with. It was our first time using Ship A Car and we were completely satisfied with the experience.
Derek Gilchrist
5.0
Willie at ship a car never let me down while trying to find me a transport carrier after the initial one dropped the ball. I appreciate his persistence and following through and would highly recommend them anytime.
Caroline Gowan
5.0
I worked with Paul Sinclair. He provided exceptional customer service and valuable knowledge for shipping my Toyota Corolla. The transporter who picked up my vehicle was courteous throughout the process as well. I would recommend asking for Paul S. as he was spot on with the communication , quote and customer expectations. Thank you, Glenn W.
Glen Sinclair
5.0
I wanted to thank Ship A Car for a job well done. It was a pleasure working with all individuals involved with transporting my motorcycle from point A to B. I would recommend there service to anyone.
Scottie Coleman
5.0
These guys are the best, professional and competitively priced. Driver was outstanding and delivered car in great shape and early!!! Better than anyone. Have ever used.
Ed Wilson
5.0
I've made many moves over the years and this, without a doubt, was the most pleasant thanks to Joseph. He is a great communicator and was always there when I had a question. He was honest and couldn't have been a better partner is this event.  
Bill Rittman
5.0
Bob Moran helped me out through the whole process. He made sure that I got all the information regarding the driver and date of arrival. Would highly recommend to save you the hassle when shipping your vehicle from coast to coast. Thanks Bob!
Francis Q
5.0
It was timely service to ship my car. Though my car was picked up 1 day late than the date of the deal, I am happy that they could deliver on time.
Prakash Shrestha
5.0
I called and spoke with David Pillow. He took my details and got me a quote within fifteen minutes. We agreed to the terms and the car shipped out very quickly. The driver assigned to us kept us informed us of delivery time and showed up according to schedule. Overall a very pleasant experience and would definitely use again. Thank you David and staff!
Farah A
5.0
Had a great experience with Ship a Car. Steven was very helpful and answered all of my questions quickly and efficiently. Thank you so much for your great service, and having my car shipped looking just the way I left it.
Hillary Devlen
5.0
This is the second time I worked with Len R. to ship a car from Pennsylvania to Montana and back. My son and his fiance work in a remote location in Montana and obtaining a driver to transport a car was no easy task for Len. He worked hard to secure a reliable driver/company to get the job done. He did this while keeping a tight budget in mind. Feel free to call Len for excellent service.
Robert Steckel
5.0
This was the first time I had ever shipped a car. Meredith Anzalone was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again This was the first time I had ever shipped a car.
Dennis Mesenhimer
5.0
Steven H was great! He helped me through the uncertainty of shipping my vehicle. I have no complaints and would highly recommend this company due to the excellent customer service!
Klkbat
5.0
Justin in customer service was awesome. Very quick turn around time with giving me a quote and assisting me. Always on top of thing with questions I had. Also the emails sent on how to prepare the car for shipment, etc. were most helpful.
Ron Vanden Hoogen
5.0
Matthew at Ship A Car was professional, prompt and precise. Price and delivery was as promised and couldn't be happier with the service. He was my first contact and no one else impressed me more than him.
Ken Gomes
5.0
Very pleased with the service I received working with Yvonne Bowrosen. She always had my back. Always ready to answer my questions. Will use her again to coordinate the transport of my car.
Joanne Schuck
5.0
The experience with Ship a car inc was really great. We dealt with Harry burge who did a great job from the initial setting up of the cars and explaining the process accurately to the delivery of the cars to our new address. The experience was really great and have no complaints about the experience.
Michael Smith
5.0
My experience with Ship a Car was wonderful. Sabrina was knowledgeable, pleasant, and efficient. The communication was great. The car was picked up and delivered as promised. Overall I was very pleased and would recommend this service to friends.
Tex
5.0
Great job by ship a car and their rep. Bob Moran. First time user and I would definitely use them again.  
Charlie Wade
5.0
Called Ship A Car Inc without knowing what to expect. After receiving help from Bob Moran my expectations were far surpassed. He went above and beyond to make sure that my vehicle had the smoothest transfer from Northern California to Southern California. He even took the time to follow up with the delivery. I will definitely be recommending.
Marisela Jara
5.0
I had no problems. Will Dublin was a real pleasure to deal with. I hadn't done this before so I was a little nervous but it all worked fine. My car was waiting for me when I got to my destination. I was in contact with the driver en route. Definitely Will will take care of you.
Charles P Gilmore
5.0
Willie was great to deal with - following up when he said he would and easing my mind throughout the entire transaction since I was dealing with a few movers. When needed, will certainly work with Willie again.
Chris
5.0
Shipacarinc.com is a very good company i am not a review writer type a guy but for this company i had to write one for them shipped car from TX, to MA They sent a professional driver to pick up my car got their safely, their price is fair while other guys offer you a low price i would not go with them. I will be using this company again in the future worked with guy named Willie who was more than professional.
Liban Abu
5.0
From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you’d expect from a professional hauling company. We've hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I’ve ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.
Libby Stobie Behrens
5.0
Ship a Car is the best especially Meredith. She was professional, kind, courteous and our car was delivered when promised. I even received a follow up call from her to make sure everything went well with the transport. I would highly recommend Ship a Care to anyone.
M Trainor
5.0
Great experience, even though I had to ship with another broker due to mechanical issues. Justen Varughese was professional, efficient, and honest. Good company, excellent employee. Great customer service and professionalism.
Mike Pscenicka
5.0
Justen and Ship A Car did an OUTSTANDING job getting my car shipped from Bend, OR to Foothill Ranch, CA in a very timely professional manner. Johnny, who towed my car, was also a true professional. I would highly recommend this company.
Daniel
5.0
I recently purchased a Cutlass Supreme and initially used another carrier. I called my initial carrier to get a status and was told it would take 4 weeks to have my car picked up. I cancelled my order and I contacted Ship a Car. I spoke to Willie and made arrangements to have my car transported via an enclosed carrier. Within an hour, Willie called me back and my car was picked up that night and arrived in NY in 2 days. The car arrived with no issues. Willie was responsive and communicated all the steps the entire way. I would highly recommend them.
Salvatore
5.0
My company recently lost our transportation driver and we was in need of a company to give us quick turnaround and least expensive rates. Willie Dublin was awesome and worked with me directly all hours of the day and even while he was on vacation to meet our company needs. I am very pleased with the experience and customer service. I look forward to a long relationship with Willie at Ship A Car.
Candace Russell
5.0
My husband and I just had our cars delivered by a Ship A Car and we have to say that the service provided by them was absolutely perfect from start to finish. The driver said he would arrive to pick up our cars at Noon and let me say he was there exactly at Noon. Our cars were picked up on a Saturday and by Wednesday afternoon we had them (picked up in New York and dropped off in Florida). We would highly recommend this company.
Wanda
5.0
I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam Ladin, the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thing--ship his car from his home base; also in IL -- to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!
Jacqui
5.0
After another company completely flacked out on my son's car pick up and wasted 3 days lying to me about that the car was going to be picked up the next day.......I called SHip-a-Car and told them I was in a real bind and needed the car picked up ASAP in order for it to get to Florida for the start of my son's job. They got back to me right away and the next evening a carrier was in my town to get the car. It arrived in Florida on time even thought the driver had to deal with a major subtropical storm. Don't fall for the cheaper price that other carriers offer, because at the last minute they will cancel because they cannot find drivers to do it for that price.
Karen Nelson
5.0
I would allow this company to transport my car again I first spoke with Bob, who is a very pleasant, easy to talk to, caring fellow. He goes beyond most companies in trying to find a car transporter for the date needed. He returns calls quickly and stays in touch with updates. I really enjoyed working with him as he's just so pleasant and on top of things.
Carolyn Sekela
5.0
Ship a Car Inc. is the best motorcycle shipping company I have had the pleasure of encountering. This is the second time they have shipped my bike. I have had experience with other shippers and, in my experience, Ship a Car Inc. sets the standard for quality service. This time I had my bike shipped from Santa Fe NM to Florida. Joseph Gorfien was my facilitator. He arranged to have the bike picked up within a couple of days. Considering the shop at which I had left it was closed for a day, this was the first possible opportunity to ship it. Amazing! Joseph thought it might take about six days to deliver the bike to Florida, but it got here in three. Amazing! The bike has a custom paint job and custom parts. There was not one scratch on the bike and everything was in perfect order. These folks have not only demonstrated extreme competency in making what could have been a couple of difficult situations totally stress-free, they all seem to have a great sense of humor. I love these folks! Thank you for a couple of wonderful experiences, Ship a Car. I highly recommend their service. In the future, I won’t use anyone else.
David B Grant
5.0
I called for quote and talked to Willie. He gave good quote and explained how everything would go. I was sending my military son's new motorcycle (sent his last one last year). I was very happy with Willie and Ship A Car but didn't have good communication with KP Turbo Transport. The driver did not speak English well and did not do an inspection of bike before loading even though I asked for it twice. I had taken pictures before it went on truck so could show the paint chip on the fender was not there before the trip but have not been able to reach them - phone always has you leave a message but they don't call back and email is unanswered. It was picked up promptly and delivered very quickly though.
Molly Erickson
5.0
Ship a car did a wonderful job shipping my cousins car. Sam was so nice and helpful with dealing with my father. My father was trying to take care of this transaction and make all the arrangements. I was the middle person to just clarify some things. Sam took the time to explain to me of everything that was happening and told me what was required from me/my dad. It takes a lot of patience for someone to figure out the details of delivering a car. I will probably use this company if I ever need to ship a car. Thank you ship a car and also thank you Sam for the great service!!!!!
Ashley Geiger
5.0
I am 150% satisfied with the service I received from this company. My car was picked up and shipped from Alabama to New Jersey in a timely manner. Mr. Willie Dublin, the person I dealt with at ship a car, was so very helpful in making it all happen. He helped me every step of the way. If you have a car to ship call ship a car. Ask for Mr. Dublin, he will help you every step of the way. It was money well spent o ship my car.
Louis Dorazio
5.0
Ship A Car and their representative Howard Heller was outstanding. Excellent customer service and our vehicle arrived as scheduled and in great condition. The transport driver Raymond McDowell was excellent as well. Very informative and kept us up to date on the arrival which came early. Highly Recommend, this transport company and their representatives.
Craig Knoell
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