The Ship A Car Customer Experience

Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.

Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.

If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
This company is awesome, I have used them 3 times in the last 5yrs, all 3 with great success, I talked to Len, gave all the pertinent information and 3 days later the car got picked up on time by a very professional driver that took great care loading and securing the vehicle for an 1800mi ride, a day and a half later he delivered on time and in perfect condition, all as agreed 👍 all done by 1 driver , no transfers or anything like that, I would definitely used them again , Len is like the commercial said, "SET IT AND FORGET IT, Len took care of everything, just as it should be.
Mario Fallas
5.0
Delivered at the car at very short notice very safely. Fast service. I would love to use them again!
Julius Carpenter
5.0
Had a great experience with this shipper. Kristina worked hard to find us an excellent price and was friendly , professional and responsive. Car was picked up on time, delivered on time. Communication was timely and helpful. Next time we need to ship a car, I'm calling Ship-A-Car.
Andi Gettys
5.0
Katrina was outstanding to deal with- so friendly, accommodating and fair! The driver was also exceptional - he worked within my timeframe and kept in touch to let me know his timing. Can’t say enough good things about the whole process! And I shipped a brand new car that they took perfect care of!
Ann McKinney
5.0
We contacted Ship A Car Inc. after another company failed to find us a carrier. Within an hour Bob M. had a carrier available to pick up our car the next day. We paid a little bit more but the service was excellent. We could not be happier that we found this company and Bob M. to work with. We would definitely recommend this company to anyone shipping a car.
Nicole Wright
5.0
Thanks to Steve Hungness this transport was the best that I have had in several years. His personal attention and politeness we're just unbelievable. It made the whole experience just so pleasant. My car arrived one hour after I got here. The driver must be the best driver in the fleet. I have already referred you to two other customers
jackie harstad
5.0
The best car transport. Thanks, they got my car back home. I highly recommend them to all. Outstanding team. 👍
Jerry Mccormick
5.0
Excellent experience and end incredibly professional service. They have been very fast, responsive, and helpful since the beginning informing about everything, and following up in all terms and areas. Good job!
Tyrone Jefferson
5.0
My experience with them was pleasing, the prices at no additional cost, shipping documents received quickly, customer service availability at all times! Highly recommend them!
Darrin Richards
5.0
They transferred my Macan Turbo to my home address. The service and level of professionalism were impeccable. Highly recommend them!
Joe Sutton
5.0
Excellent service from them. They answer the phone and reply to messages promptly. They are totally trustworthy and arrive on time every time. Client updates along the way and on the competition. Thank you, for the amazing service!
James Reid
5.0
Excellent service. They answer the phone and reply to messages promptly. They are 100% trustworthy and arrive on time every time. Client updates along the way and on the competition. Thank you for the amazing service. 5 stars!
Wilson Pena
5.0
They transferred my Macan Turbo to my home address. The service and level of professionalism were second to none. Thanks! I highly recommend them!
Anthony Doyle
5.0
Best shipping service I ever had. They are really professional and really take care of your car. I highly recommend them to all!
Glenn Rivera
5.0
I am pleased with the service in general. Communication is outstanding, polite driver, and customer service friendly. I definitely would recommend doing business with Ship A Car, Inc. Thanks, for your wonderful service.
David Torres
5.0
They are the best car shipping company in town. Got my car shipped last week. And it was a great experience. Good job!
Derek Deleon
5.0
used ship a car many times and have used many others in the past bringing in cars from all over the country bob at ship a car has been great at getting me a fair price and never a problem i recommend he to others all the time.
Joe Sorrenti
5.0
Jonathan Maldonado took care of all my needs and got me a fantastic transport company which delivered my car ahead of schedule, in fantastic condition. Thank you guys! Job well done!
Antony Leon
5.0
They have managed the transport of two cars for me and I am very pleased. There were no problems during transport, it's perfect and I thank them for it. 5 stars!
John Maxwell
5.0
Really excellent service. Despite contacting them last minute on a Saturday afternoon, I was still able to have the car towed the next Monday morning. I highly recommend them to all.
John Diaz
5.0
Best car shipping service I have ever experienced. I know my car was in good hands. Highly recommend them to all!
Nicholas Tucker
5.0
I will use them again if needed. My car is safely shipped and I'm happy with their service and professionalism. Deserves more than 5 stars!
Tony Sherman
5.0
This is definitely a company to consider and I had the pleasure to enjoy their amazing customer service. Looking forward to doing business with them in the future and with definitely refer them to anyone. Keep up the good work guys. 5 stars! :)
Samuel Hall
5.0
Simply the best. We use them to transport all of our customer's vehicles. We need to be able to trust the company transporting supercars for us, and no one comes close in quality and service as this company. Highly recommend them!
Alton Brock
5.0
Really excellent service. Despite contacting them last minute on a Saturday afternoon, I was still able to have the car towed the next Monday morning. I highly recommend them. Thank you for the good service!
Merle Flowers
5.0
I had a classic car picked up and delivered to my hometown. I used this team for the first time and they were friendly and professional and the service was quick and efficient. I genuinely was so pleased and would recommend them to all. Good job!
Willie Moore
5.0
They delivered my car in record time, the service they provided was second to none. I would have no hesitation in recommending them for collection or delivery of any type of car, I will definitely be using them next time. 5-star service!
Bryan Cummings
5.0
I shipped my car. They were very helpful throughout the process and were open to help whenever needed. The agent they used was equally trustworthy and helpful, with everyone going out of their way to help. Highly recommend them!
Stewart Morgan
5.0
SHIP A CAR, INC. guys were very accommodating with our circumstance, arranging for the driver to arrive for pickup and till the car got delivered. Our car arrived promptly with no problems. The driver was very personable and helpful. I would recommend their shipping company to everyone.
Dennis Moore
5.0
Fast response, trustworthy, professional. I don’t know what to say but thank you to SHIP A CAR, INC. for helping me to send my car back. I haven’t inspected the car in person and you even made me a pdf with details, really appreciated it. Highly recommend them!
George Phillips
5.0
I hired a hualer from this company from Sacramento CA to Sparta WI. Ms. Kristina Vertue promptly found a carrier with an excellent driver Mr. Anton Buzila. They picked and dropped my car from door to door without any scratches.🙏🌹
Ajmal Sultani
5.0
I have had 2 cars shipped and the service has been 2nd to none. Nothing is too much trouble for the staff and their communication is fast, reliable, and extremely concise. I have nothing but praise for SHIP A CAR, INC. and I highly recommend them. Thanks for the amazing service!!
Christopher Waters
5.0
Kristina was fantastic!! Professional,friendly,knowledgeable,patient, and alleviated all of my concerns. I used another Broker 3 years ago and I wii never forget the poor service I received from the Transporter. She is definitely a KEEPER. Your company is lucky to have her.
lois hill
5.0
Very happy with my experience with Ship A Car, Inc. The broker was friendly and knowledgeable. Car arrived in great condition. I plan on using this transport service next year and would recommend same to others.
Rose Callinan
5.0
The team did an amazing job of managing the pickup, crating, and shipping of an antique motorcycle for me! Their team was always fully responsive by email and by phone, highly professional, and effective. Would definitely use them again! Keep up the good work!
Malcolm Myers
5.0
Danny was very helpful and professional from start to finish. I had to ship my car quickly and he was able to find a transport and get my car on the road. Followed up to make sure car was delivered and I was happy with everything. Would recommend highly.
Joe Buda
5.0
Great company and wonderful experience! We worked with Skip who was very helpful and accurate with everything we needed. We will definitely recommend Skip with them for anyone looking to ship your car and wanting good prices! Thanks, guys!
Gregory Jones
5.0
The team is simply amazing! They are exceptionally professional, and trustworthy and operate at a very fast pace to ensure everything is confirmed in a timely manner. No task is ever too much for them and I would have been lost without their constant help and support all of last year. I recommend them to all of my friends and family. Thank you as always! Keep up the good job!
Curtis Barker
5.0
Good communication. Very fast delivery. Car was picked up on a Saturday and arrived early Monday morning on a very long trip. More than 1000 miles. I will definitely be using them again if I have to ship another vehicle.
Jose Ruiz
5.0
The driver was nice and very friendly. He lifted my car on the truck and danced on the truck for like an hour. The movers and drier were very good fellas, absolutely recommended. All of them say the same really decent genuine garage that won’t rip you off or mess you about. Thanks for the service!
Roderick Burgess
5.0
I highly emphasize how Helpful they were! They gave me great advice and service. I will most definitely recommend this company for all your car shipping needs. You just simply won’t regret it! 5 stars!
Timothy Miller
5.0
I am so grateful for Paul Murphy who went out of his way to help me to ship my vehicle. I will definitely use this company again without hesitation in the future whenever I have a need to ship my vehicle. They operate the business with honesty and integrity, the best company that I have ever encountered, I truly thank God for directing me here for their service when I had a need to ship my vehicle. If there is more rating scale than 5 stars, I would give them the highest one, because they deserve all the praises! I sincerely hope that anyone who needs their vehicle to be shipped, please go to "Ship A Car, Inc.", because they are the best in this type of business. You would be rest assured that they would do their best, and the best part is that they never even try to take advantage of any customers unlike some other companies out there that have hidden agendas to rip of their customers... Words alone cannot express enough of my gratitude for the company!!!
Hong-Yu Li
5.0
Everything went very smoothly from my quote right on through the delivery of the vehicle. The price was reasonable and the pickup and delivery times happened within the window of time I was told they would occur within. Communication from pick up to delivery was perfect and I will use Ship A Car, Inc in the future for my shipping needs!
Jared Smith
5.0
We had our car transported from upstate NY, on December 1, 2021, to Vero Beach, FL and back on March 31, 2022. The service was perfect Mr. Moran kept us up-to-date on our drivers time of arrival for pick up and drop off day and time. We have already referred four friends to Ship A Car. We were very pleased with the service and will use them again.
Janet Trupiano
5.0
I was a little hesitant my first time shipping a car, but after using them I was totally pleased. They kept us informed and had a very professional driver take our car and ship very nicely. Happy with the service.
Roberto Richardson
5.0
My shipment was professionally handled with constant follow up to ensure I receive the car on time and in good order. They also gave timely updates on every stage. I recommend their services to any shipper. Thanks for the great service!!!
Anthony Smith
5.0
I have now been using them to support my business for the past 2 months and I must say, the service is amazing. They keep me updated throughout the whole process from start to finish with excellent communication, they are also extremely professional and very competitive with pricing. Would highly recommend them to anybody looking to ship their car! 5 stars!
Eric Daugherty
5.0
Always knew I could count on them to exceed all expectations when it comes to proving a service. Huge thank you to the company who moved my car at such short notice after receiving a call from me at 2:30 pm yesterday. From having no expectations and just chancing my luck, I received excellent service. Massively recommend this company for any car transportation. Best service!
Daniel Anderson
5.0
I have shipped my car by them. My car came on time. The team guided me through all paperwork and kept me updated with my schedule. I had great experience with this company and all the members of the teams, excellent services. Keep up the good work!!! 👍
Clifton Oliver
5.0
They are seriously the best in the business. They responded to my question immediately. They will give you the best service for a very good price. They ensured the car was towed even if we had the most challenging circumstances. And promises and delivers! I highly recommend this company!! 5 stars for sure!
Caleb Taylor
5.0
I have been in the Automotive business for quite some time and have never had such a great experience dealing with Ship A Car, Inc! Had a rush pickup of 4 2021 Land Cruisers based in MS and needed them delivered to GA. Called them on Tuesday afternoon within an hour they called me back and had a transporter picking all 4 of them up and were at my door Wednesday morning!!! Absolutely the best service and communication ever. Ship A Car, Inc is our go-to person for all our transportation needs! Simply the best!!!
Harry Jenkins
5.0
I recently reached out to Ship A Car Inc. to have my vehicle transported from IL to CA, enclosed trailer, and Paul Murphy came through. This is the third time I have used this company and I have nothing but positive things to say. Paul was very informative and his communication was great. The transport company they booked with was also great and my vehicle arrived on time and damaged free. Thank you Paul and Ship A Car Inc.
Anthony
5.0
Needed to move a John Deere Gator from central NJ to upper VT. It has a low clearance due to an attached snowplow. Ship a Car was awesome. VERY responsive every step of the way. They even found a quality carrier $200 less than the initial quote! Carrier was professional and had the right vehicle. Arrived exactly on time. Gator arrived safely. Happily paid the reasonable cost and dramatically reduced my anxiety. Great job.
robert riccio
5.0
The whole SHIP A CAR, INC. crew was excellent. Well organized and inexpensive. Everyone worked quickly and there weren’t any problems, not during calls and not during the delivery process. My car arrived in great shape. Can't recommend them enough. Best shipping company ever!
George Soto
5.0
Excellent service from this shipping company today. After my approval, my boss used the team, so I was a little worried but they managed it pretty easily. My boss's car arrived safely at our office, and my boss was happy with my recommended company and me. Super impressed and recommended it to all. Keep up the good work!
Charles Monroe
5.0
Bob Moran and the Ship A Car team made the whole process of shipping a car smooth. I received the car the same week I purchased it. It arrived on-time and without any damage. It's really frustrating dealing with trucking companies and that why you need a team like Ship A Car. Many of those people at transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran. He takes the hassle off your back! He handles everything and get you the best price. If you're smart, you'd stick with these people like Bob.
Flat6 Fanatic
5.0
Professional, The communication was the best in customer service I have ever experienced!! The driver stayed in contact with me the entire trip. He was professional and friendly. The price was great. The delivery was on time and exactly what was stated to me. My 32 Ford arrived in perfect condition. I could not be more pleased!! I will use Ship A Car, Inc in the future!!!!
David Howard
5.0
I worked with Steve and he was awesome! A real life saver. I had previously utilized a different shipping brokerage (through my moving company) and they left me high and dry the day before my car was supposed to be transported. I had less than 24 hours to coordinate the car transport and called Steve. He had a carrier assigned to my car within 20 minutes of my request. They picked my car up the next morning and all was well. I’m still in awe at how Steve was able to help me in 20 minutes and the other brokerage had weeks notice and couldn’t make it happen. Definitely will call Steve again if I need a car transported and will refer anyone who needs a car shipped to Steve!
Crystal Parker
5.0
They did a fantastic job shipping my car on a super short notice (2 days) in the holiday season! No difference between initial offer and final payment. They work with great drivers - no damage at all on the car. My car has been shipped to Houston, TX from NJ. It's been delivered within 5 days after being picked up! Very fast service in the holiday season for that long distance. No surprise charges, no damage, very fast service, and great communication --> no stress. Couldn't be happier!
Gül Zerze
5.0
I delivered my brand new BMW convertible to my place within two business days, and I couldn't be happier! Excellent customer service and fair prices. Once I called their office, they were so helpful and detailed that I booked them right away. My car was received fast, without damages/scratches or headaches. I will recommend this shipping company to anyone! 5-star service!
Tim Hughes
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