The Ship A Car Customer Experience

Ship A Car, Inc. is rated 4.4 stars on Google across more than 440 reviews, holds an A+ from the Better Business Bureau, and has been reviewed on ConsumerAffairs, Transport Reviews, Customer Lobby, My Moving Reviews and Yelp since we began arranging shipments in 2012. The reviews on this page are collected from those independent sites after delivery, shown with the customer’s first name and city as they published them, and we do not edit them.

Read a few before you book anywhere. The pattern in more than a thousand of them is consistent: customers write about the driver’s communication, the coordinator who answered the same day, pickups that happened inside the promised window, and a price that matched the quote. The complaints are real too, and they tend to be about a carrier running late on a long lane; we leave those up because a review page with only praise is not one worth reading.

If you want to check us yourself, search our name on Google, the BBB, or ConsumerAffairs, or ask your coordinator for a recent customer on your lane. What you will not find is a deposit taken before a carrier is assigned or a price that changes after booking; those two policies are where most of the five-star reviews below start.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up as 4.4 stars on Google across more than 440 reviews, an A+ from the Better Business Bureau, and more than 1,100 verified reviews collected on this page from ConsumerAffairs, Transport Reviews and other independent sites. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
Dana was very professional and answered all of my questions and concerns. The car was picked up on the day promised and delivered on time. I would definitely recommend this company.
blackfriesian
5.0
Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.
Trailer Shipment
5.0
ShipACar did a terrific job getting my tractor and miscellaneous equipment from New York to South Carolina. Bob Moran found the best possible trucker for the job. I never shipped anything like this before, but Bob put me at ease and kept in touch through the whole process. When the equipment arrived I wasn’t sure if I was going to Read more at: https://www.mymovingreviews.com/car-movers/ship-a-car-4900#company-reviews-section
Thomas Murray
5.0
My experience with Ship A Car has been nothing short of exceptional. Very good communication which gave me peace of mind when it came to shipping my custom Van Build. Highly recommend. Also shoutout to Bob Moran whom I was dealing with, big thank you for all of your help. I'll definitely be using this company again and have Bob's number saved for the next time I need a vehicle shipped!
Paul B.
5.0
Peter M. provided excellent service, I had talked to Peter months before regarding another move that I no longer needed, I had misplaced Ship a Car's info and I was trying to get my sister's car shipped from California to North Carolina. Everybody's quotes where all over the place and all the other companies stated that nobody was moving that direction or to that state. I had finally accepted a offer from another company that ended up giving me the run around and after awhile would not return my messages. Then out of the blue Peter called with Ship a Car and I accepted his offer, Basically everything came to a HAPPY ENDING and I would use Ship a Car again and nobody else for future car shipping needs.
craig r.
5.0
Steve at Ship A Car Inc. always provides great service. I have booked at least 6 shipments through Ship a Car and they always have competitive rates. I would highly recommend Ship a Car for all your shipment needs.
Freight Shipment
5.0
At the last minute, I needed to help my grandparents ship their car. Without any prior knowledge of this line of business, I had to make a decision with a company I could trust. A friend's recommendation lead me to Ship A Car. I called and spoke to a very nice guy, Justin. He helped me get everything setup for them and made sure all my questions were answered. I was able to rest assured that my grandparent's car was in good hands on it's trip back home.
Charisse G.
5.0
I was delighted with the ease of sending my car from the east coast to the west coast. Thank you.
Judith Tell
5.0
I needed my sons car shipped from Bluffton, SC to his home in Bear, DE. My sister Louise gave me Kristina Virture phone #, sins she is working with her to have her car shipped from Queens, NY to Las Vegas. The car was picked up and was delivered on Monday, 2/22/2021 after 3:00 pm. Kristina did a great job and was very pleasent to work with. I told my sister what a great job she did. I'll definitly will recomend Kristina and Ship A Car if someone els need your service. Sincerely, Patricia Lindvall 843-705-6919
Shipping A Car From Bluffton, SC To Bear, DE
5.0
I dealt with Justen over the phone. They got my motorcycle to me safely in an enclosed transport on time and significantly cheaper than anyone else. PS don't use uship.com for reviews, those reviews are all fake as hell.
Terry T.
5.0
Bob and Raffael Thank you both so very much for your Superb service and professionalism. From booking to scheduling to pickup and delivery we give you an A+. We really appreciated the communication and updates on when you would arrive and deliver, and accommodated a nearby location as our street is very narrow. Thank you Bob for following up with me when you noticed the agency my daughter selected would disappoint her. You went above and beyond to help us and met our timeframe. Thank you again ***** **
Sarah C.
5.0
Used this company recently to ship my truck across country. Was paranoid of so many things happening. THis company made the job effortless, and painless. Was given an exact quote, was promised no surprises and vehicle was delivered in excellent condition and on time. COmmunication was excellent and will use again in the future for sure.
Vehicle Shipping Company
5.0
I had to transport my son car to Santa Fe, NM and Bob did a great job guiding me thru the steps. The service was great I recommended.
Carlos A F
5.0
I shipped a brand new $15,000 Yamaha Viking UTV from Montana to Oregon. Even though the driver did not have the title, it would have been easy to sell this this for $5000 to a ranch along the way and I would never see it. I did a lot of research on Ship A Car, Inc. before deciding to use them, and my UTV arrived safely and my wife is HAPPY! Not only did they give me the best price, but they shipped it in an enclosed trailer. I would definitely use them again.
Great Company
5.0
Great company to work with for shipping my car from Oakland to Honolulu. Rita was a pleasure to work with and made the entire process as easy as possible. No hangups and I received my vehicle earlier than I anticipated. Will be using Ship a Car again in the future for my vehicle transport needs.
Nikoles M.
5.0
Very prompt service, good communication and reasonable cost. Steve was great to work with. Good communication and answered all my questions. Bike was picked up promptly on a Saturday and delivered 900 miles away the following day. I was amazed. Far faster than some other services i have used.
Shipped Motorcycle
5.0
They were extremely responsive and patient with me, answered every question I had with detail and in good time. Car arrived exactly how I bought it and they did their job well at a good price! Thanks especially to Bob again for being great and easy to work with. -******
Osiris P
5.0
I have been very pleased with the level of service I have received. The transport was quick and painless. The drivers were knowledgeable and respectful of my babies. The service was fast and accurate. And the setup was friendly and very helpful.
Transportation
5.0
We had a great experience and things went very smoothly. Great communication and right on time in both directions.
Christine
5.0
EXCELLENT service ! Boat was picked up by driver on time, also arrived on time as promised. No complaints , no damages to boat or trailer. Very professional .
Boat Shipping
5.0
Bob Moran. Is AMAZING ! I shipped my car from Las Vegas to Pennsylvania. Bob has kindness , compassion, respect ,empathy, and professionalism for the stress and planning that comes with moving. His customer service deserves him to be an owner of this company. And he should get a raise of 50% in my opinion. Because he communicated on a level that all customer service people should learn from this man. He returned calls and texts with in 24 hours and was honest and transparent if he could meet your deadline. And he did all that by being calm and giving a 100% effort in putting our needs/ the customer first. If your going with this company, then ask to have Bob as your person . Thank you Bob! Godbless!
Frank M
5.0
I cannot say enough good things about this company! A+ service. A+ pricing. A+ speed. After realizing that my deployment to Texas who is going to last longer than four weeks, I was tired of using Lyft and I knew I couldn’t be without my motorcycle. I requested a quote from their webpage along with five or six other companies. Paul Murphy responded quickly to that email with the second to lowest cost to get my bike 1,230 miles from Ocala, Florida to Pharr, Texas and then followed up the next day with a voicemail. After comparing prices and reading the reviews, I knew this was the company for me. They did not disappoint! I spoke with Paul at the end of the business day on Thursday and within 15 minutes he was calling me to inform me that he had already placed my order with driver Eric Andrews of Andrews Transportation LLC to be delivered 3 days later on Monday. I spoke with Eric on Saturday to confirm where my bike would need to be left. He too was very professional and easy to work with. To my surprise, Eric delivered my bike a day early on Sunday morning. Thats right, my bike was delivered from call to drop in 2.5 days!!! Both Paul & Eric’s professionalism may me feel comfortable that my prize possession was in good hands. I would 100% recommend this company to anyone wanting to move theirs. Thanks guys.
100% Recommend!
5.0
Best service I've ever had ! Bob Moran is Topps ! Make sure you ask for bob and he and his crew will make your transport painless from start to his follow up finish! I can't wait to use them again ! Thank you ship a car !
Frank L
5.0
Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.
Trailer Transfer
5.0
Needed to move my vehicle interstate on short notice. Bob Moran assisted me from day one with contracts and paperwork so there was no confusion. Received timely updates via text and phone from the staff. My transport crew arrived on time and the delivery of my vehicle was hassle free. I would recommend Ship A Car and Bob Moran to anyone looking for excellent service
Valerie R
5.0
Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!
Transporting Our UTV
5.0
This company was simply amazing from beginning to end! We used Ship A Car to relocate my mom from California to Illinois. When I tell you the professionalism that we received, the keeping in contact to let you know when they were close and the overall care that was used for her vehicle was absolutely priceless! I would definitely recommend this company to anyone wanting to take the stress out relocating a vehicle! Will definitely recommend to family and friends, and will without a doubt use them again! Bob was phenomenal and so was Nick, or transporter.
Pamela B
5.0
Although this Company did not ship my car. Their response to my needs and great customer services showed me that they actually were looking to help me. They were transparent and did not give me the run around and called me back the same day to tell me they had a carrier to pick up my car. I want to thank them for their due diligence at getting the job done. I will be using them in the future. Thank you Paul!!
Thank You I Will Use You Guys In The Future.
5.0
Steve was super. Gave me a quote and within a few days the pickup was lined up. They picked up the bike on a Saturday and it got to me 900 miles away on Sunday (the next day). I was amazed. Excellent service and reasonable price.
Corey K
5.0
I used Ship A Car Inc to transport my car from California to Wisconsin. After reading a few reviews, yes, the transport truck could be a double decker truck with several cars. Therefore, the driver will ask you to meet him/her at a location near your home...This was my first time shipping a car . How do you find a reputable company? Well, I prayed and read reviews.. I spoke with Bob at Ship A Car, I felt comfortable with the rate and transportation terms. I had no issues. There were no hidden fees, the car was delivered on time and no damages. Thanks Bob for beinging friendly and honest.
Don't Worry, Be Happy
5.0
You hear stories about transport companies. I was quite negative when I began calling transport companies and then I found this one. And wow. I honestly feel I got lucky. This company it top notch. No gimmicks, no surprises, super good communication and information. Felt like I was always dealing with a real person that understood and cared and not some robot. Everything I was told would happen, happened and truck was delivered in great shape when it was supposed to. WIll use again for sure!
Ronald B
5.0
Bob and his team did a GREAT job getting my vehicle to me during a cross country move. They have Stellar communication and I was updated every step of the way. My vehicle arrived in perfect condition HIGHLY recommend Ship A Car!!! Thank you Bob!!
Couldn’t Be Happier
5.0
Great service and professional staff especially Paul Sinclair. He explained the process and assured me that my car would be safe and I would be kept in the process. Great job. Thank you
Gail G
5.0
Kristina was outstanding - friendly, fair and responsive. The driver was great too- took great care of my new car and was very accommodating with my schedule.
Fantastic Service!
5.0
I have dealt with Bob Moran on several occasions and he is outstanding in terms of getting a truck quickly and at a very reasonable rate... always a pleasure to deal with ..
DL
5.0
Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A CAS, INC. and the pickup date and delivery date has been fulfill. Ask for Paul M. he will take care or your car and will keep you update on everything. I'm very pleased with the service and I'll recommended. A+
Communication - Date Committed - Sharp!
5.0
Doing business with ship a car was a pleasant experience. Great service and professional staff, especially Kristina Virtue. She explained the process and assured me that my daughter's vehicle shipped from Homestead, Florida to West Springfield, Ma would be safe and worry free. This company is top notch. If the occasion arises, I will definitely use ship a car again. Kristina is definitely an asset to this company. Yours truly, Rich U
Richard U
5.0
Kristina at Ship A Car, Inc. is the person to reach out to, if you want to ship a car. She provided me information about shipping a vehicle, which I had no knowledge of. She helped me get the best price possible, while finding a very good driver. She truly cared about my experience.
Very Helpful!
5.0
Ship a Car does not ship your car, they contract transporters to ship your cars. They do the leg work for you. Kristina busted her butt to ship a low riding Corvette for me. She even tried to talk me into finding a local guy to do it cheaper! The car didn't run had a flat, needed to be pushed and turned. Kristina found the right team for the job! Good work, good price!!!!! Give that girl a raise! Kristina is the bomb diggity!🤩
Laurie S
5.0
Easy and efficient. Finding a driver was a little difficult given my location but Stephen did it! The driver, Pavel, texted me with the estimated time of pick-up which was exact. He told me what day my car would arrive and again, gave me an accurate time of delivery. All went smoothly. I would definitely recommend this company.
Car Transport
5.0
Bob M. @Shipacar.com was great! He was friendly and answered my many questions as I had never had to transport my car before. He got a driver Alexsia who was so methodical and safety conscious that I didn't have any worries about having him transport my car with the other 6 cars. I like the company as they had a two day window instead of 3 or more days for pickup. I needed that shorter window as I didn't want my car to arrive before I did. I would certainly use them and highly recommend them to others.
Carole R
5.0
Great Service, prompt, courteous and professional drivers. Bob Moran is the best! I have referred four friends to Ship A Car - we will be using them again this winter.
Car Shipped To And From FL From NY
5.0
Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A CAS, INC. and the pickup date and delivery date has been fulfill. Ask for Paul M. he will take care or your car and will keep you update on everything. I'm very pleased with the service and I'll recommended. Thanks! A+
Melba Q
5.0
Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.
My Volvo Got To Me On-Time And Without Any Damage
5.0
In my opinion, ShipaCar can NOT be outdone. I was not shipping a car but rather three sheds, a pallet of parts and a tractor. Danny was my agent and he is outstanding. First he was meticulous with understanding my needs and arranged a pickup and delivery schedule that was exactly what I requested. His pick up driver was so helpful and made sure my atypical items were secured properly. Robert, my delivery transporter was so courteous, professional and knowledgeable. Getting my load off the trailer was not an easy drive-off but he gave prudent advice to my unloader and we accomplished the feat in short order. Hats off to Danny and his TEAM!!
Cerie K
5.0
I recently purchased a truck for my daughter in NJ and needed it transported to her in Florida. Bob was very easy and pleasant to work with. His price was competitive. The truck arrived (safely) exactly when and where they said it would, and the carrier was dependable and vey responsive. I would definitely use them again, and would recommend to anyone who needs a vehicle transported!
Laura
5.0
From Start to Finish everything went perfect. Paul M. was on top of everything ! Communication was great and any questions he responded professionally and in a timely manner! I would not hesitate to call Paul and use Ship a Car Inc. again!! Thanks again Paul !
Darren G
5.0
Bob Moran at Ship A Car, Inc. provided impeccable services. His willingness to follow up and share his level of expertise was reassuring during a chaotic time of transition. Bob offered insightful information and worked to ensure our needs were met, even if not through Ship A Car, Inc. his reputation and committee to integrity, efficiency, and professionalism far exceeded my expectations and I am grateful to have had the opportunity to partner with him to get my cars transported timely. Thank you.
Taniko King-Jordan
5.0
I shipped a car from Chicago to Port Charlotte Florida. This month. Worked with Steve G. At ship a car. The process was relatively seamless and very efficient. Will use them again for sure
Ken N
5.0
After using other companies Bob Moran at shipacar was the best. He handled the entire process in a professional manner. This is the only company I will ever use
Bob Faver
5.0
Steve Goodman and his crew really deserve a lot of credit . After dealing with a number of brokers who , literally weren’t delivering, he set up a driver with great communications and got my classic car 1700 miles in record time... Great Job.
Rich Manns
5.0
Bob Moran at shipacar did a fantastic job handling all aspects of shipping my car from Florida to New York. After using other companies I would never use anyone else. They are the best.
Bob F
5.0
The only thing better than ship a car is Bob, who works at ship a car. Bob is a great listener who will help you get your vehicle where it needs to get to. Bob worked with us to get our rav4 moved from Florida to New York. He listened to our needs and wants and crafted a time and price that coordinated perfectly with our plans. Unlike many transporters, Bob gave us a quote which was believable, accurate, and was the price we ended up paying. He doesn't bait you with a low price which can't be fulfilled. I have already recommended ship a car to friends and will continue. Thanks Bob!!!
Gerry W
5.0
I chose ship a car because of their excellent reputation. Bob provided me with great service at a reasonable price. He maintained contact with me before and during the transport. My driver was friendly and informed me of the drop off time. I would recommend ship a car for your transport needs.
Marianne M
5.0
Bob with Ship A Car was extremely helpful and responsive during the process! He walked me through it step by step and made sure my vehicle was taken care of and delivered! I was shocked at how quickly they got the job done! I was referred to Bob at Ship A Car from a colleague who works in a car dealership and uses them regularly. I can see why! Thanks again Bob!
Scott L
5.0
I worked with Paul S. He gave me a competitive quote. Agreed to the price and he came back quick with a transport but they wanted $80 more. I declined because it was more than original quote. He got me 3 more quotes a few days later and all wanted $80+ more from original quote. Still competitive, so I agreed with one finally, albeit hesitant because I didn’t like having to pay more but like I said, still competitive. Well, I was pleasantly surprised with the transport chosen, they did a great job! On time pick up, on time (even a bit early) delivery, kept me updated on everything along the way. In the end of the story, a very positive experience! Would use them and recommend them again!
Lena P
5.0
I worked with Kristina V. She was kind, thoughtful and intelligent. Worked with me threw my email and gave me her personal phone line to call for problems.. She gave me estimate and told me what to expect... Stayed in contact with me threw the entire process of booking, handling transport, and getting vehicles delivered. Transporters were kind, helpful and capable...Just an OVERALL, Good experience... What a BLESSING these people are, in today's world of mishaps... Five Star Rating in my opinion... Thank you... took the stress out of our shipment..
Linda M
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