Kentucky to Connecticut Car Shipping

My experience with Ship A Car and with the driver was very good. I thought the cost was a little high but the rep I dealt with, Doug, was outstanding.

We went with Ship-A-Car because we were unable to do cash to ship a car. ($900 was their quote.) I was to the understanding that there would be a $250 deposit charged when the contract was picked up and the remaining $650 would be charged upon delivery. WRONG! Ship-a-Car went with a company that does NOT do credit cards. Now we are having to work with the transport company and Ship-a-Car was able to basically take $250 from us just to do the same damned thing we could have done on our own if we had the cash. I will never use them again and will never recommend them.

Pepper Long was a great customer service representative. Got a great price, and a quick delivery. I'm Military and I got a nice little discount which was much appreciated.

Meredith was great! I tried two other companies and they couldn?t find a carrier. Meredith was honest and I had a carrier within the day! Totally recommend!

I've made many moves over the years and this, without a doubt, was the most pleasant thanks to Joseph. He is a great communicator and was always there when I had a question. He was honest and couldn't have been a better partner is this event.  

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.

Yes everything went great. The guy with Falcon was very nice, thorough and careful. He would be 1 to reach out to as much as you can.

Excellent and great quote. Quick delivery and great price. We have Mr.Bob he will work you through the process and he's is very helpful. I would recommend him to anyone.

I contacted BOB because some friends that also used the service. He was incredibly personable very helpful got right back to me and I thought his price was very fair. It is all because of BOB but I decided to go with this particular service. I guarantee our use them many times. He could not have been more helpful not answering questions and it was a great listener. Clancey Mckay

1 Star is unfortunately the lowest rating permitted... My car was supposed to be shipped via auto train. It arrived 5 days late. Was dropped off with a broken axle. They waited until I was out of town so a friend had to sign for it. Was basically barely able to be driven to the repair shop. Cost almost 1000 dollars to repair. Their insurance refused to respond to my inquiries to pay the bill so I am left to pay. Terrible organization.

EveryThing Was Fantastic! I'd Definitely Say you guys are Number 1, You guys were great! Vehicle arrived even sooner than expected. Communication was a major factor an we will use you guys again when my daughter and I go to Colorado. Thank you For Taking Care Of My Daugther and I, Dwight! You were great!

My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.