Effortlessly shipping vehicles & heavy haul equipment to/from any location in Kentucky
Kentucky Vehicle Shipping & Heavy Haul Transport Experts
Providing end-to-end freight transport services to, from and throughout the state of Kentucky. Ship A Car, Inc. offers the best shipping services to people who wish to relocate their vehicles and to businesses moving their general freight and/or transporting heavy haul equipment. Additionally, we deliver top-notch auto shipping services to dealers and corporations that need volume relocation services regardless of the pickup and delivery locations.
SAC is an experienced freight broker with a direct access to the main network of carriers throughout the United States. With decades of knowledge and expertise in the transport industry, when you contact us for transport services, one simple call does it all.
Contact us for direct vehicle transport service to/from any residential or business location in Kentucky. An expert SAC team member is standing by to answer all of your questions, call us now at (866) 821-4555.
Select a route below for more information about shipping along that route:
We provide direct service to and from any location in Kentucky - above is a list of the most popular car shipping locations that we service.
Everything You Need to Know About the State of Kentucky (KY)
Kentucky gained the state honor in 1792, becoming the first U.S. state west of the Appalachian Mountains. Frontiersman Daniel Boone was one of Kentucky’s most prominent explorers and many immigrants followed the track he set fire through the Cumberland Gap, known as the Wilderness Road. Kentucky took the side of the Confederacy during the Civil War. Faction was deeply centering the issue, and many Kentucky residents fought for the North, the Unionist. Recognized primarily as an agricultural area into the 20th century, Kentucky is also a major U.S. coal producer and ground of the U.S.military bases Fort Knox and Fort Campbell.
The state also is widely known as the home of the legendary Kentucky Derby horse race and bluegrass music, introduced by Kentucky native Bill Monroe.
Kentucky has borders with seven states, from the Midwest and the Southeast. West Virginia is located to the northeast, Virginia to the east, Tennessee to the south, Missouri to the west, Illinois to the northwest, and Indiana and Ohio to the north.
The state capital Frankfort with the nickname-Bluegrass State. The universal state motto is United we stand, divided we fall.
One of the most sung melodies of the world “Happy Birthday to You” was the creation of sisters Mildred and Patty Hill in 1893. While working at Louisville Experimental Kindergarten School, the duo created a song for teachers to sing to students entitled “Good Morning to All.” In 1924, Robert Coleman first published the “Happy Birthday to You” lyrics along with the tune.
Kentucky gained the state designation in 1792, becoming the first U.S. state west of the Appalachian Mountains. Frontiersman Daniel Boone was one of Kentucky’s most prominent explorers. Many immigrants followed the track he set through the Cumberland Gap, known as the Wilderness Road. Kentucky took the side of the Confederacy during the Civil War. Faction was deeply centering the issue, and many Kentucky residents fought for the North, the Unionist. Recognized primarily as an agricultural area into the 20th century, Kentucky is also a major U.S. coal producer and ground of the U.S. military bases Fort Knox and Fort Campbell.
The annual three-day Hillbilly Days Festival attracts more than one hundred thousand people to Pikeville. The event emerged in 1977 as a way to celebrate Appalachian culture while collecting funds for the Shriners Hospitals for Children.
The state’s capital is Frankfort and has the nickname-Bluegrass State. The universal state motto is “united we stand, divided we fall”.
Kentucky has borders with seven states, from the Midwest and the Southeast. West Virginia is located to the northeast, Virginia to the east, Tennessee to the south, Missouri to the west, Illinois to the northwest, and Indiana and Ohio to the north.
The Bullion Depository in Fort Knox bears the world largest gold reserve. In 2011, the holdings were worth more than $260 billion.
The state also is widely known as the home of the legendary Kentucky Derby horse race and bluegrass music, introduced by Kentucky native, Bill Monroe.
The greatest American president Abraham Lincoln was born in Hodgenville, Kentucky.
Auto Transport in Kentucky
Choosing an Auto Transport Company
Certain factors have to be put into consideration before selecting a suitable auto transport company to pickup and delivery freight in the state of Kentucky. The wrong choice can lead to having a damaged or even stolen vehicle. Some of these factors are:
1. Payment
Auto transport companies ought to be very transparent about their payment policies and plans. There should be no ambiguity on how much you are required to pay. You should also find out what discounts they can offer you.
Not all auto transport companies offer the same services. Before making payment, ensure that you know the exact service you are paying for. Note that higher prices do not necessarily translate into having better services. Hence, the need for transparency. This helps you know exactly what you are paying for, preventing you from overpaying for a service.
2. Trustworthiness
When choosing an auto shipping company for shipping services to and from Kentucky, ensure you carry out a background check to ascertain the company’s reliability. If there are recurring negative reviews, it is easy to know they cannot be trusted.
All paper work should be clear cut and easy to understand. Some companies use vagueness as a tool to entrap unsuspecting customers. Make as much clarification as you need so you do not fall victim of such.
3. Security
Auto transport companies sometimes encounter accidents while in transit. While searching for the right company, look out for their clearly spelt out guarantee on the safety of your car. In the event that any damage is done to your vehicle, the company must have both liability and cargo insurance to protect your car and/or freight during transport.
4. Tracking
There are instances where your car arrives ahead of schedule or later than planned. This could pose a problem when your car arrives and you have no one to receive it. This problem becomes avoidable when you are able to track your car’s movement from the point of dispatch to delivery.
Tracking your shipping allows you to prepare adequately for its delivery. Hence, when choosing an auto transport company, ensure that they offer tracking services. These services could be either electronic or simpler as a phone status update.
Preparation for Car Shipping
Whether you are having your car shipped to or from Kentucky, there are certain preparations you should make.
Ensure all car documents are complete and updated.
Thoroughly clean your vehicle. This makes it easier to spot any damage done to the car in the course of transit.
Take out all personal and essential items from the vehicle. Auto transport companies are not held responsible when such items in your car.
Empty gas tank to about 1/4.
Complete all necessary repairs before shipping.
Factors Affecting Cost of Auto Transport in Kentucky
Method of Transport.
The cost of open car shipping is lower than that of enclosed car shipping. The Open method is the most commonly used method as it is budget friendly. It however, is not as secure as the enclosed method.
Distance to be Covered
The cost of shipping to close ranged distances is lower than the cost of shipping to farther distances. You can expect to be charged a higher price if you are shipping a long distance. Shipping internationally also attract higher costs.
Car Specifications
The type of vehicle to be shipped greatly impacts the cost of shipping. Smaller cars cost lower than larger cars. Special features of a car, such larger tyres and roof racks also affect the shipping costs.
Time of Shipping
The vehicle transport industry has seasons. It is more expensive to transport in peak seasons and far less costly to transport during low seasons.
CALCULATE YOUR SHIPPING RATE IN 3 EASY STEPS!
Ready to transport with SAC?
Our transport representatives are available by calling (866) 821-4555 to answer all your questions.
Kentucky’s main airports connect Louisville International Airport (Standiford Field (SDF)) of Louisville, Cincinnati/Northern Kentucky International Airport (CVG) of Cincinnati/Covington, and Blue Grass Airport (LEX) in Lexington. Louisville International Airport is home to UPS’s Worldport, its international air-sorting center.
Cincinnati/Northern Kentucky International Airport is the largest airport in the state, and is a leading city for passenger airline Delta Air Lines. It is one of DHL Aviation’s three super-hubs, serving destinations throughout the world, naming it the country’s 7th busiest airport. The airport is also the 36th in the world in terms of passenger and cargo transportations.
The national passenger rail system Amtrak provides services to Ashland, South Portsmouth, Maysville and Fulton. The Cardinal (trains 50 and 51) is the line that offers Amtrak services to Ashland, South Shore, Maysville and South Portsmouth. The City of New Orleans (trains 58 and 59) run to and from Fulton.
The Cardinal at Cincinnati Union Terminal serves the Northern Kentucky area. Norfolk Southern Railway passes through the Central and Southern parts of the Commonwealth, via its Cincinnati, New Orleans, and Texas Pacific (CNO & TP) subsidiary.
Six major Interstate highways surround Kentucky: I-24, I-64, I-65, I-69, I-71, and I-75. It also has
seven Parkways, six bypasses, and six spurs: I-165, I-169, I-264, I-265, I-275, and I-471.
The parkways were originally toll roads, but the state authority ended it on November 22, 2006. The decision was shown with a positive economic development for transportation in Kentucky. In June 2007, a law was invoked raising the speed limit on rural portions of Kentucky Interstates and parkways from 65 to 70 miles per hour (105 to 113 km/h).
Road tunnels include the interstate Cumberland Gap Tunnel and the rural Nada Tunnel.
Historically, Kentucky is bounded by the two largest rivers in North America. Waterways played a pivotal role in the field of transportation. Most barge traffic on Kentucky waterways consists of coal that is shipped from both the Eastern and Western Coalfields.
Many of the largest ports in the United States are located in or adjacent to Kentucky, including:
Huntington-Tristate (includes Ashland, Kentucky), largest inland port and 7th largest overall.
Cincinnati-Northern Kentucky, 5th largest inland port and 43rd overall.
Louisville-Southern Indiana, 7th largest inland port and 55th overall.
As rated by our clients and
What do our clients say?
5
Rating
Company
5.0
Great work and service,Picked up the car very fast and delivered on time in the same condition without any damage. Great communication With the Customer service, She is very friendly and helpful person.I recommended this company.
Mohammed El-Faramawi
5.0
Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.
Pat Cavanaugh
5.0
Best transport company in the industry! This is the first time I have used Ship A Car, having shipped a few in my time I will never go back! Ship A Car provided me with an accurate delivery date, competitive price and great service. From the sales representative to the transport driver. Everyone involved was professional and honest. Can't recommend them enough. Thanks Lisa!
Andy P. Williamsburg, VA
5.0
This service was excellent. Very personable service and responsive to everything I needed. I had a fantastic experience working with this company and they were far better than others I dealt with in car shipping. Thank you so much !!
David P.
5.0
I'm in the process of trying to ship my car with these people and so far it's been a pretty bad experience.
They buttered up my step dad so she chose them to ship my car and promised only good things but we have yet to experience them. Originally the lady on the phone told my dad Friday was the original pick up date so my husband was able to get the day off work, then she said next Wednesday. So my husband was able to get off work again to drive 3 hours and get my car, only to find out that the driver wouldn't be in the area until tomorrow. So now he's going to have to try to get off again, which isn't easy with his job.
This all could have been solved if anyone answered their phones and told him it would be another day before anyone could make it but when my husband called they just rudely told him to contact the driver but the number they gave him just sent him to a phone line that didn't have a voicemail set up. They also gave him a fax number, but not a cell phone number even though there was room for one.
Being on the other side of the country, the lack of contact from this company was concerning. I had to call to find anything out, neither them nor the driver they contract out to ship your car seems to care.
I don't recommend, they've just been rude and don't really seen to care to help us.
Megan Griffin
5.0
As it was our first time shipping a car, we had lots of questions. I worked with Dana Briones who was very helpful. The car as promised arrived with no issues.
Barbara
5.0
Being a university student in a town up in Northern California that is isolated from big cities, I was stressing so much about how I was going to get my non-running vehicle back to Southern California. Bob Moran went above and beyond with helping me. I have never experienced such high quality care for customers. He took the time out of his busy day to try to get a carrier that would fit my school's parking lot and get continuous contact with me. I appreciate his help and he even called me for a follow up just to make sure my vehicle had arrived in good shape. Overall, I will be recommending your business to everyone because Bob was such a great help. Thank you.
Marisela J. El Monte, CA
5.0
My recent relocation from Seattle to Pittsburgh was less stressful because of the service that Ship A Car provided—Yvonne coordinated with both my husband and I to have my car shipped. Both drivers were very nice and professional. It was a no-hassle process with the driver picking up my car on time and at my apartment, and then delivering it on time and at my apartment. Definitely recommend this service.
Toni I
5.0
The rep I worked with, Lawrence K., was knowledgeable and helpful. Very customer service oriented. He answered my many questions and went the extra mile to save me some money and find the best way to transport our car. I liked the tips on "preparing your car for transport". I received a professional quote. Lawrence communicated well by phone, text and email. He walked me through the document signing so that went smoothly. He was easygoing and friendly. A friend referred us, as she had a good experience too. I got two estimates from other shipping companies, but I felt most secure with Lawrence and he's one of the main reasons we went with Ship a Car, Inc.
Sandra O.
5.0
I am pleased with the service in general. Communication is outstanding, polite driver, and customer service friendly. I definitely would recommend doing business with Ship A Car, Inc. Thanks, for your wonderful service.
David Torres
5.0
In 47 years of the car business I have never been so impressed. The very best by far. Bib Moran was awesome. The very best I have ever used. Bob Moran first class.
Gerry. Duncan Ford Lincoln Mazda M. Blacksburg, VA
5.0
I was disappointed to see some very low ratings on Yelp about this company. I spoke with Steve and a guy named Mike transported my 2 cars from California to New Orleans. My driver's name was Mike and he called me every day to let me know where he was in his transport. The cars arrived in pristine condition and very timely. I guess everyone's experience is different...but I got all-star treatment.
Michelle H.
5.0
I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.
Jan White
5.0
The team did an amazing job of managing the pickup, crating, and shipping of an antique motorcycle for me! Their team was always fully responsive by email and by phone, highly professional, and effective. Would definitely use them again! Keep up the good work!
Malcolm Myers
5.0
Very easy transaction. Job was completed in a very professional manner. Car arrived on time and in 100% perfect condition.
Steven
4.0
I have had no problems with SHIP A CAR INC. They were responsive and answered all my questions. I appreciated how they returned my calls whenever I left them a message.
Rachelle K. Chippewa Falls, WI
5.0
I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service.
Paul B
5.0
We used Ship A Car to send a car to our son in North Carolina from California. The service was great, the price was reasonable and Justin did a great job of coordinating the delivery. I would use them again if the need arose.
Daniel R.
5.0
I am very pleased with my experience with Ship A Car. My broker is Howard, and he is courteous and professional with his all encounters with me. I was shopping a car from Mississippi to California. Their price point is higher than other companies, but it is worth paying a little more for the peace of mind that the job is going to get done. I shipped cars before with other companies who didn't deliver service as promised and it left me in a bind. So, it was very refreshing to have someone call me as promised, several days before to finalize plans, and the day before the car's pick up to confirm the time of pick up. My car was picked up the day before planned and the delivered a day early. I am so happy with this stellar service that I am using this company again to transport a different car. The service you receive is second to none. I had questions as my timeline was tight, and Howard answered my questions every step of the way; he returned my calls promptly and I was never left in the dark. Highly recommend!! You get what you pay for.
Sandy Lieu
5.0
You guys are unbelievable! You made this so easy...... This was our first time transporting a car and after vetting-out all the unscrupulous brokers we found Ship A Car. You provided a covered transport two days... My mechanic says that is unheard of... In all the years he has transported vehicles the shortest time was 1 week... The assigned transport driver kept us informed of the progress and delivered the vehicle from Santa Rosa CA to Indio CA in 1 day! I would be happy to provide a picture of the car and a nice endorsement... Thanks again Lisa...
Chuck C. Indio, CA
5.0
I called multiple carriers before choosing to work with Ship a Car Inc. Peter was the transportation organizer I worked with and he was GREAT. Here are his attributes, courteous, knowledgeable , communicative and worked to get me the best price. His drivers were also competent, reliable and communicative. I knew where my vehicle was at all times and I shipped three vehicles so the logistics were a bit complicated and they pulled it all off. There was a panel that was loose in the a car when it arrived, the driver pointed it out , I reported it to Peter and there was no issue on getting it repaired ( I have repaired it yet but Peter was right on it when I told him about it ) I would RECOMMEND them HIGHLY.
Genevieve
5.0
Len went above and beyond for my car shipping experience. Great follow up and 100% transparency. 10/10 highly recommend dealing with him. He will find you the best pricing and extravagant service.
Len Rosen Review
4.0
Very good service. They found someone who could ship both my car and motorcycle in an enclosed trailer.
Ken Poirier
5.0
After speaking with 3 different car shipping companies, I found Bob Moran at Ship-A-Car. What a relief to speak with someone that answered all my questions and walked me through the entire process. More importantly, Bob delivered on all the promises he made me. This was my first time shipping a car and I was nervous and confused Bob put me at ease right away and quoted me a reasonable price. Moreover, this all transpired over the 4th of July holiday, my car was delivered on the 4th of July safe and sound. We are still amazed at how fast the car was delivered (4days), how professional and honest Ship-A-Car and Bob Moran have been to us.
Kathleen King
5.0
The process was easy. The car was picked up locally in Seattle and delivered on time at a convenient location in Illinois. The truck our car was on was enclosed, so t really wasn?t even dirty when it arrived. The people we worked with were professional and polite.
James P
5.0
Very nice experience. Needed car picked up quickly, they were able to pick up within two days, and the car was delivered in two days. Carrier was LUXOR, Emil was fantastic, very careful with the car. Highly recommend them. Some confusion on payment.
David P. Oklahoma, OK
5.0
Never called to let us know pick up time would be pushed back. Never called night before when they said they would to let us know the pickup time. We are waiting to hear from them, flying out tomorrow morning, and can’t get a single response from anyone. Horrible service.
Jessica Hansen
5.0
Len went above and beyond for my car shipping experience. Great follow up and 100% transparency. 10/10 highly recommend dealing with him. He will find you the best pricing and extravagant service.
Alex Irvin
5.0
I was transporting a car I bought from an elderly lady as a surprise for my husband. Steve H at Ship a car made this whole experience really simple and easy, no stress. He is a great communicator and friendly to deal with. The transport guy Bruno was of a similiar mindset and we had the car delivered in perfect condition. I didn't make the call until Thursday afternoon and received the car on Saturday morning. Fantastic service, I couldn't be happier!
Fiona
5.0
I called "Ship a Car Inc" after I was ******* by another car shipping Company-I needed to get my 2020 GMC Sierra shipped to my home the next Day,Steve made it happen and I thank him-There are some shady Transporters out there! Go with "Ship a Car Inc" You won't be disappointed.
Steve C
5.0
I was dealing with a different shipping company that I would never ever recommend (Rock Bottom Rates Transport - RBRT *). I wasn't getting any where, and was only being told lies. I did a Google search and located Ship A Car INC and that's when I met Quinten. I told him my issue and he started off by telling me that I was promised a delivery at a rate that wasn't possible. From that moment he took over shipping my truck and from the beginning he was upfront about the entire process and gave me his cell to contact him at any time.
I didn't have to pay any upfront fees, I only paid a deposit after he contracted a driver and was able to provide me with the drives name and cell number and the company. The rate didn't change at the time of delivery, everything on the contract stayed the same.
Quinten was available during the entire process, via email, phone calls and texts messages and even after working hours. The other horrible company was already 3 weeks behind the expected delivery date. Quinten gave me realistic goals, and a reasonable rate and my truck was shipped from LA to Boston in about 2 weeks.
After dealing with Rock bottom rates and their lies and taking my deposit, dealing with Ship A Car INC was the best experience I had.
Lolita W. Jacksonville, FL
5.0
I wanted to thank Ship A Car for a job well done. It was a pleasure working with all individuals involved with transporting my motorcycle from point A to B. I would recommend there service to anyone.
Strike & Win
5.0
I had a truck I needed to ship from California to Texas. I check around to see who had he better rate and Service. I found Ship a Car Inc was the one for me. They were a little high in price, but you can’t beat the service. The Agent I was working with was Bob. He held my hand throughout the whole process. Even after my truck was delivered, he call me up to see if everything went OK and If I had any questions. Would I use Ship a Car Inc again? Yes, for sure. Ask for Bob.
Joe Simon
5.0
Phenomenal service! Ask for Janet,shes the best,great experience with her,she handled everything,,it was alot to get done,she made it easy for me ,5 star service and company
John B.
5.0
After using other companies Bob Moran at shipacar was the best. He handled the entire process in a professional manner. This is the only company I will ever use
Bob Faver
5.0
I dont think this company does any real due diligence on their carriers. A 15hr drive to deliver a motorcycle took 4 days after original estimate was next day. $700 with their fees. No show, no call the original delivery date. Steve Goodman was barely responsive except for one call. Carrier they picked barely exists online. Thank god I made Steve send their insurance certificate and I made sure my insurance company would cover and do the chasing had damage occurred. If they arent providing oversight than just use UShip.
Walter Casagrande
5.0
Great service transporting my son car! Bob did a great job following up with me on the service. Thanks
Carlos A Figueredo
5.0
I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.
Rod S.
5.0
Justen V. was my Ship-A-Car-Inc customer support and he did a phenomenal job! He walked me through the process, gave me detailed and clear information, and also warned me that prices could fluctuate. I was nervous, having never shipped a car before, but after speaking with Justen walked me through the process I felt much more at ease. My car arrived to my destination one day early, totally intact, and with promised pricing. I originally did not want to do closed-carrier options due to prices, however Justen found one that could pick up within my time window AND that was only $100 more than the open carry (as opposed to most closed places being $300+ more than open).
Amy W. Portland, OR
5.0
Great service. Steve was extremely helpful. I had a very confusing situation that was continuously evolving. He worked through all the uncertainty to ensure my vehicle was shipped properly. Definitely recommend!
Kate
5.0
Great experience with Ship-A-Car!
Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.
Bobby Mitchell
5.0
Ship A Car did a really nice job. They were very professional and very friendly. The rep who helped me set everything up was very good. Also, the driver took very good care of the truck. It was just as clean when it got at the drop-off as when it left me in Arizona.
Michael of Green Valley, AZ
5.0
The hallmark of a good company is not if there is ever a problem but HOW they handle the problem. Turns out the problem I had was initially a major pain and hardship to both of us due to the unscrupulousness of the subcontractor. It happens. They figured out how to circumvent a checks and balances process. Ship a Car realized that, changed their process, and took care of the situation. Kudos to them. Now...would ship again in a heartbeat. Thank you all. Ps. When you ship takes well before and after pics. Don't let the shipper driver rush you. It's your multi-thousand dollar possession. Good luck all.
Wayne S.
5.0
I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.
Interstate Move
5.0
Everything went well. I really appreciate your help with my move. Your company should be proud to have such an attentive and personable individual as thier employee. You made my transition to California a piece of cake. Thank you for following up and if I need my car or have any friends in need of a transport provider ship a Car will be my only recommendation. God bless you. You are an angel!
Curtis C. Jacksonville, FL
5.0
From start to finish an all around excellent experience. Easy to schedule with, prompt and professional. The driver showed up to the minute of our scheduled pickup and delivered our car as planned. Both Ship a Car Direct and the driver were great communicators and provided exactly what they promised with no surprises. I would definitely use them again.
Carl Anderson
5.0
The experience from start to finish was exceptional. I had never shipped a vechile and my calls to set up was easy and pleasant. Extremely pleased with the service and especially the driver. Top notch services.? My son was happy and the trike was delivered safely and a day early. Would definitely recommend.
Sherry G
5.0
Kristina at Ship A Car, Inc. is the person to reach out to, if you want to ship a car. She provided me information about shipping a vehicle, which I had no knowledge of. She helped me get the best price possible, while finding a very good driver. She truly cared about my experience.
Sheth
5.0
They did an excellent job from customer service to delivering my car to me in Alabama. Phone calls were allways answered promptly and driver kept in touch with me.
Ben W. New Orleans, LA
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association).
SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp!
I was promised 5 star service but received the most bootlegged service ever experienced!
Wednesday, March 23:
Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out."
Friday, March 25
Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car Saturday morning by approximately 8am.
Saturday, March 24:
9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car.
Tuesday, March 29
5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off.
Wednesday, March 30
The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car.
I know as a broker, there is little SAC can do but this needed to be said!
STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
The rep was very helpful. Pickup was Clarkston, Michigan on a Wednesday and the car wasn’t delivered until the following Saturday. It was in the email, very clear, that it would probably be delivered on that Friday, 10 days later. I thought it would come on a Monday or Tuesday. But when I looked at the email, it clearly said Friday. It ended up showing up on Saturday, which was fine. I was out of state, traveling for work. So, I didn’t need the vehicle, but I just had to schedule my friend to be there. Thankfully, she’s a very good friend. I saw the car on Monday. It was very dirty but that’s expected. It was dirty when it left, but it was way dirty. But it was in the same shape as it was when I left it with my sister for it to be picked up. I already recommended Ship A Car, Inc. to a coworker.
Tina of Hayward, CA
5.0
Great service, Christmas week got transport on a non operating classic car from Florida to west coast. Joe is great!
Jeff Trnavsky
5.0
I had a classic VW Beetle shipped from California to New York. Danny (the representative from Ship A Car) was the BEST! He explained everything to me step by step. I had never shipped a car before and I called a bunch of different companies and was feeling leery. But Danny was patient, very kind, and trustworthy. He explained everything to me. He encouraged me to look up the company on the BBB website, which I did. After doing my research, I knew this was the company for me. If you need to ship a car, CALL DANNY! He's aces! My car arrived as scheduled and the price was fair. Thanks Dan - you're the best!
Callen L. Long Beach, NY
5.0
I loved dealing with them. Dana was awesome! She found a shipper immediately and my vehicle was picked up in 2 days and delivered in 24 hours after pick up. Everything happened exactly as she promised. She deserve a bonus. So very easy to talk to and made herself available after hours to make me comfortable with the entire ordeal!
Joseph M.
5.0
I called for quote and talked to Willie. He gave good quote and explained how everything would go. I was sending my military son's new motorcycle (sent his last one last year). I was very happy with Willie and Ship A Car but didn't have good communication with KP Turbo Transport. The driver did not speak English well and did not do an inspection of bike before loading even though I asked for it twice. I had taken pictures before it went on truck so could show the paint chip on the fender was not there before the trip but have not been able to reach them - phone always has you leave a message but they don't call back and email is unanswered. It was picked up promptly and delivered very quickly though.
Molly Erickson
5.0
I can't say enough good things about this company and specifically Bob Moran. Bob has now helped me with shipping two of my family's vehicles (MI to CA in 2016 and CA to NY). The first time I worked with him he was saving me because another company never showed up. And today when I worked with him he helped me get our car to NY where my fiancé has just started his new job. I spoke to him for the first time about it this morning and we have the car getting picked up at my home tomorrow morning. He made me feel like family and made something (shipping your car across the country), that I consider being stressful, so simple and easy. I am beyond impressed with Bob's customer service and the work he does. Any time I hear that someone needs to ship a car I will be throwing Bob's information at them and maybe even offer to set it up for them because it was that pleasant of an experience. Thank you so much, Bob! Looking forward to working with you again in the future.
Kenzie C.
5.0
Bob was vey attentive and responsive to all my concerns and enquires. He even made a call to the destination to confirm certain elements of the shipping of the golf cart upon arrival. That little extra effort confirmed to me that I was dealing with a professional.
Norman P
5.0
Thank you for the 5-star rating it is truly appreciated!
Donna Green
5.0
This guy with Ship a car, his name is Cameron B, is an outstanding and honest man, hard to find this days. He lives with his words at all time from the bigining of setting up my car's shipment to the end of the delivery. The car delivery setup process went smooth and car was delivered much better than I expected. Awesome job.
Girma T. Manassas , VA
5.0
The rep who answered the phone was a car person. He explained to me that his dad had lots of cars and he had a Dairy Queen and they parked their cars out front. I’ve always been around race cars and he has a racecar. So, out of all the people I talked to, whoever that rep was, he was the most knowledgeable. He is probably Ship A Car’s best salesman. The car was to be transported to my house and they said it would be here Friday. I was out of town and I was driving back from Fort Worth in the evening on Wednesday, and I get a call. The man said that he would like to drop off my car that night. I said that I was not even at my house and asked how he got down so fast. It was Wednesday. He said not to worry about it and asked if he could drop it off between 7:00 and 8:00.
I got up in the morning and my wife informed me that the sprinkler people were coming. So at 7:15, at least four pickup trucks and about eight guys showed up, and they all parked around our house. And at 7:45, a neighbor, two houses down, was replacing their fence. So, another four trucks showed up with eight guys. And accordingly, I’m going, “Where is this guy?” And sure enough, here he comes with the transport, zigzagging in between all these parked trucks. He asked where he would park. I told him to back it in our cul-de-sac and he did. Then, the local security guard asked if I was moving. I told him I was getting a car delivered. So, he stops.
There must be 20 people, all watching. Then the driver asked if I knew how to drive a stick shift. He couldn’t get the car out of the carrier because he couldn’t drive a stick. So I told him I would help him. He’s got two cars in the carrier, mine, which follow in the front, and another car that’s barely turned over. It’s shaking and rattling, and he backs that out. He puts it in neutral and it’s just sitting there idly. He comes back in and gives me the keys. I asked him if he realized how much space there was between the door and the carrier and I couldn't get in the car. He’s a skinny guy so he gets in the car. I told him to wind the window down, get out of the car and let me see if I can hold on the top of the carrier, and I’ll get in like a racecar driver. So, that’s what I did. And the moment I turned on that car, I was in heaven. The sound of that car gave me goosebumps, and I backed it up probably about a half a mile per hour, super slow.
I drive around all the cars and I said that I got to inspect this because it was way dustier than what the photo showed. I looked at it and it was perfect. Finally, my wife started talking to the two other people that wanted to talk to me but I said that I gotta get this in the garage and check it out. The driver was gonna leave and once he leaves, if there were any problems, it’s sorry, Charlie. Then, we paid the driver and he was all smiles because it was 1s, 5s, 10s, 20s and 50s. We hadn't had a chance to go to the bank to just give him a 100. And he got in his trailer. It was a very nice experience.
