New Jersey to Kentucky Vehicle Shipping

Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.

Bob is fantistic, Contracted a car hauler (Road Runner) a month early. I called them day before ship date and they hadn't done anything. Called Bob and he had a hauler at pick up place in less then 24 hours. Hauling company was fantistic. Thanks Bob.

Our golf cart business called Ship A Car Inc to send some vehicles to Florida from Mississippi. The process was real easy and there weren't any hiccups. I'd use them again!

Bob Moran was amazing and got everything set up without any issues and the car arrived in a few days just like they said it would in perfect condition

The rep was very helpful and friendly, and the driver was the same as well!

Cory G was very easy to work with and kept me updated at all times.

The most recent service we had done by Ship A Car INC. was to transport a car from California to Denver, Colorado. The task turned out fantastic, as usual. I really like that it is so easy to make arrangements with them and all of the staff seems so professional. I would definitely recommend them to anyone, as I have used their services for years and will continue doing so.

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

Bob was wonderful to work with. He researched the specific needs I had for moving my car and found the perfect transporters to handle it. They're the best!

Great service, Christmas week got transport on a non operating classic car from Florida to west coast. Joe is great!

I’m so pleased with how everything was handled. Lawrence with Ship a Car, Inc. was very friendly and professional when handling our vehicle. Our situation was probably out of the ordinary for him between how things were being paid and where the vehicle was being shipped from, but through it all, Lawrence was able to manage our entire account with ease and patience. And to top it off, the vehicle got to us a day earlier than expected! Thank you so much again for helping us get our truck to us from Hawaii!

This was my first experience shipping a car. Sam walked me through the process every step of the way. The car was delivered in good condition within the expected time frame. Very pleased with the service and would highly recommend Sam and Ship A Car.

I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob M., the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!

Ship A Car, Inc. was fantastic. Steve was a great guy. Stayed on top of it, called me, and on the ball. Ship A Car delivered the car on a Sunday, which is unheard of. It was a dead-end run, because it was in Brigantine, New Jersey. And Steve told me that technically, these guys look for a return trip because they don't want to just do a dead-end run, and this guy just happens to know the area. He was from around the area earlier in his life. And he said, “I just look at it as a place I can go to visit the beach," when he dropped mine off. But the guy was super nice. The club car came out perfect. It was exactly what I ordered. It was exactly what I saw on pictures of. The guy showed me how to use it, which was nice. Everything was awesome. They made my life so much better.

Excellent and efficient. Very smart choice to use this company

I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.  

Theo Brown jumped in at my request when another forwarder was pretty much indifferent to my situation. Theo was energetic and convinced me that he would take care of business. To my pleasant surprise he called thirty minutes and had transportation arranged for my car even before we had a contract.

This service was excellent. Very personable service and responsive to everything I needed. I had a fantastic experience working with this company and they were far better than others I dealt with in car shipping. Thank you so much !!

Great service! They were the only shipper who quoted me and delivered on transport in less than 3 days. Would use their service again.

I worked with Dana and she did a great job communicating with me and the driver as they had several issues with timing and the weather. I would recommend them to get your car where it needs to go. Thanks

I was dealing with a different shipping company that I would never ever recommend (Rock Bottom Rates Transport - RBRT *). I wasn't getting any where, and was only being told lies. I did a Google search and located Ship A Car INC and that's when I met Quinten. I told him my issue and he started off by telling me that I was promised a delivery at a rate that wasn't possible. From that moment he took over shipping my truck and from the beginning he was upfront about the entire process and gave me his cell to contact him at any time. I didn't have to pay any upfront fees, I only paid a deposit after he contracted a driver and was able to provide me with the drives name and cell number and the company. The rate didn't change at the time of delivery, everything on the contract stayed the same. Quinten was available during the entire process, via email, phone calls and texts messages and even after working hours. The other horrible company was already 3 weeks behind the expected delivery date. Quinten gave me realistic goals, and a reasonable rate and my truck was shipped from LA to Boston in about 2 weeks. After dealing with Rock bottom rates and their lies and taking my deposit, dealing with Ship A Car INC was the best experience I had.

Bob M. was great. He worked so hard to help us with a tough transport in a short time period while sticking to our budget. I appreciate the time and effort he took to make sure we were able to transport our truck. He genuinely cared about us and wanted to make sure we had a good experience. Would highly recommend him for any transport needs!

I had shipped a car in 2012 with another company and had no problems.So when I needed to ship a car this year I called them first.The price quote I got seemed a little high.When I called SHIP A CAR INC my name and the shipping information(as inaccurate as it was) was out for other companies to see even though I had talked to them on the telephone,not the internetThe people( Lisa & the driver) were very nice and professional.They also saved me $459.00( which is 23% of the total) over the other company.

Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.

Shipped my Jeep Wrangler from California to Louisiana. Delivered in three days!

Bob was fantastic. I was struggling with another company when I was referred to Bob. Working with him was a pleasure. When you called he answered his phone, he kept me informed every step of the way, and everything happened exactly as he said it would. He stayed in touch throughout the pickup and delivery to make sure there were no problems or issues. I would definitely use Bob again. He exceeded my expectations and that type of service is difficult to find today.

Extremely happy. They took care of every detail of transporting my forklift. The process was flawless and the price was reasonable.

Never doing anything like this Joseph G. was honest, and made it happen quickly and for the quoted price. Met driver at other location due to access to home and daughters college but was convenient for us both.

I needed my sons car shipped from Bluffton, SC to his home in Bear, DE. My sister Louise gave me Kristina Virture phone #, sins she is working with her to have her car shipped from Queens, NY to Las Vegas. The car was picked up and was delivered on Monday, 2/22/2021 after 3:00 pm. Kristina did a great job and was very pleasent to work with. I told my sister what a great job she did. I'll definitly will recomend Kristina and Ship A Car if someone els need your service. Sincerely, Patricia Lindvall 843-705-6919

The car for my son Aaron was delivered. The transporter "Mike" was very nice and our experience with the company was great. You promised and delivered. I wanted to personally thank you for following through on your promise and most importantly for keeping in touch. As you are aware my experience with Roadrunner's service and follow up was horrific. On a scale of 1-10 (with 10 being excellent) I would rate my experience with you and your team a 10 ( the exact opposite of Roadrunner). Please feel free to forward this to whomever so that my comments are shared accordingly. Thanks again.

I had my car shipped from Washington State to Wisconsin and Sam was incredibly helpful throughout the process. My car was picked up on time by a friendly and professional driver, and delivered perfectly as promised. Everything went exactly as planned and I was extremely happy with the service.

I worked with Paul S. He gave me a competitive quote. Agreed to the price and he came back quick with a transport but they wanted $80 more. I declined because it was more than original quote. He got me 3 more quotes a few days later and all wanted $80+ more from original quote. Still competitive, so I agreed with one finally, albeit hesitant because I didn’t like having to pay more but like I said, still competitive. Well, I was pleasantly surprised with the transport chosen, they did a great job! On time pick up, on time (even a bit early) delivery, kept me updated on everything along the way. In the end of the story, a very positive experience! Would use them and recommend them again!

Fantastic customer service throughout the process. Highly recommended.

I wanted to share with you the exceptional service I received from Jeremy Wiles on a recent car shipment. While in Florida earlier this month for some surgery our daughter was having in West Palm Beach, we found a used vehicle we purchased for her there, but needed to figure out how we would get it back to Ohio. Having never utilized a car shipping service before, I Googled “car shippers” and Ship a Car, Inc. was one of the companies I contacted. I spoke with Jeremy who was extremely helpful in helping me understand the process, and easing any fears we had about utilizing car shipping services. Although I talked to several other brokers, I told my wife that I felt most comfortable with Jeremy. I called him back and he was extremely helpful again in walking me through the process. Jeremy stayed in touch with me as a shipper was located, and then was available to answer any questions I had through vehicle pick-up from the dealership. Our car arrived on Saturday through Prestige Auto Carriers, on-time, and in fine condition. As a first time user of this kind of service, I just wanted to let you know of the excellent customer service Jeremy provided to me. I am a firm believer that when someone provides exceptional customer service, you let them, and their bosses know, which is the purpose of this e-mail. Jeremy is truly an asset to your organization.

We used Ship A Car to send a car to our son in North Carolina from California.  The service was great, the price was reasonable and Justin did a great job of coordinating the delivery.  I would use them again if the need arose.

Had a great experience with Ship a Car. Steven was very helpful and answered all of my questions quickly and efficiently. Thank you so much for your great service, and having my car shipped looking just the way I left it.

My company recently lost our transportation driver and we was in need of a company to give us quick turnaround and least expensive rates. Willie D. was awesome and worked with me directly all hours of the day and even while he was on vacation to meet our company needs. I am very pleased with the experience and customer service. I look forward to a long relationship with Willie at Ship A Car.

SHIP A CAR, INC. guys were very accommodating with our circumstance, arranging for the driver to arrive for pickup and till the car got delivered. Our car arrived promptly with no problems. The driver was very personable and helpful. I would recommend their shipping company to everyone.

Theo was able to get me a driver to take a car almost 900 miles within 24 hours with very little notice. Everything was done over the phone and using e-signing. (Little glitch with e-signing but Theo walked me through it and we got it done). The car arrived earlier than expected which was great and in perfect condition. The driver was very efficient and courteous also. He was very professional and had a big load to deliver. I would use them again and would recommend them to anyone needing a car shipped in the country. Thanks Theo, you came through at a tough time for our family.

Transporting a vehicle is very important so that is why I chose Ship a Car they are rated Number 1. Fernanda was my representative, she was very professional, courteous and her communication was GREAT! She was very helpful with the whole process, she made it a great experience, NO STRESS. And very quick service. My transporter Radu was very courteous and professional, he was able to deliver my car a day early! He notified me a time he would be at my home and then notified me again that he would be 20 minutes later and he was sorry. Then when he arrived he apologized again that he was a little late--GREAT COMMUNICATION. Wonderful people.

Cody G was very professsional on the phone has good interpersonal skills and pays attention to details. I can't say enough about how pleased I was with your service. Already I have been talking to my friends and family about your service. ALL the way to the driver who was very pleasant. If I ever am in the need for an auto transport you'll be the only ones I will call. Thank you very much sincerely.

Very prompt service, good communication, and reasonable cost. Steve was great to work with. Good communication and answered all my questions. The bike was picked up promptly on a Saturday and delivered 900 miles away the following day. I was amazed. Far faster than some other services I have used.

You guys should double Janet's wages. She was amazing, and the results are perfection. Waited weeks for dealership to ship my car, and she got in on it's way the same day I called. It was much less than other quotes I received too. Thank you!

Making plans with the company was fast and easy. They did what they said they would do and delivered the car in the same shape it was in upon pickup. Although they promised to call an hour out before delivery, and they did not, they did call upon arriving within blocks of the drop off point.

We have used Bob M. at this location several times to ship our vehicles. He is very personable has always treated us as if we are his top priority. Our vehicles have always been shipped and delivered as promised. He even was able to arrange same day pick up a few days before hurricane Dorian was scheduled to hit Florida which exceeded our expectations. Great service!

I used Ship A Car Inc to transport my car from California to Wisconsin. After reading a few reviews, yes, the transport truck could be a double decker truck with several cars. Therefore, the driver will ask you to meet him/her at a location near your home...This was my first time shipping a car . How do you find a reputable company? Well, I prayed and read reviews.. I spoke with Bob at Ship A Car, I felt comfortable with the rate and transportation terms. I had no issues. There were no hidden fees, the car was delivered on time and no damages. Thanks Bob for beinging friendly and honest.

I have shipped several cars over thr years but in particular Ms Yvonne Bowrosen has been spectacular! I needed a 1930 Model A brought to me and she arranged almost immediate pick up and delivery was right on with excellent communication from both Ms Bowrosen and the driver. Since things went so well, I decided to specifically contact her for enclosed shipping of a special viper and again she found a driver and had the car to me in days. Again, communication was super and the cost in both cases was less than other quotes. I cannot recommend ship a car and in particular Ms Bowrosen more. I will definitely call her again in the future.

Service was amazing and vehicles arrived faster than expected. Bob was excellent and provided great customer service. He responded to all calls and emails timely.

This is by far the best transport company I have dealt with. The transport coordinator was very informative and pleasant to deal with. Thank you guys.

Bob is great to work with!

My experience with Ship A Car was absolutely fantastic. It was good all across the board, and that's all you can ask for!

Bob was great to work with. It was our first time using Ship A Car and we were completely satisfied with the experience.

I have to say It was a great experience! Kristina went above and beyond to help me get my car shipped to Juneau, Ak from Ohio. It was difficult to even have a conversation with my remote cell coverage, quite the challenge. She was professional and delightful, when I’m ready to return I will use their services again.

Communication - Commitment - Deliver Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A+

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.

As an owner of a company, I task my employees with rendering world class service. I was trained by the Ritz Carlton and I know great service staff when I see it. Justin has been exemplary in both friendliness and follow up. We have referred both he and your company many times.

Ship a Car was used to facilitate a boat shipment from NJ to Florida...Quote was $1200 and I accepted to get transport within a 2 day window pickup..My ShipaCar rep Paul Sinclair contacted me and stated he had found a driver, but driver was requesting a additional $50 for pick-up..I agreed to get boat picked up and remain on schedule. Boat was to be picked up on a Monday or Tuesday and was instead scheduled for a Wednesday pick-up around 1pm by driver. Marina owner waited and no one showed or called. Thursday afternoon came and driver was still a no show and I was contacted by Marina owner.. I contacted my Ship a Car rep and was told he would check with driver and contact me. No call ever was made back to me by Ship a Car and I ended up contacting driver myself. He stated he was running late and would be able to pick boat up first thing Friday morning...I informed driver I had paid the extra $50 that rep requested from me for driver to facilitate transport as requested.. Driver stated he did not request any $50 increase for shipment as it was posted as $1000 and he had accepted offer as posted. I contacted Ship a Car as marina owner contacted me stating no one was there Friday morning and had to leave. I received no call back from Ship a Car rep Paul Sinclair as lady answering phone told me he would call as soon as he was off phone with another customer..Driver contacted me around 10:30am saying he was there and waiting to get boat...Marina owner arrived and boat was loaded onto multi car vehicle with boat trailer wheels off transport vehicle ramps and being supported by boards under axles and transported... I never received a returned call from Ship a Car rep as I had questions not only of why I was not informed of any shipment delay but also of driver stating he never asked for the additional $50 amount Paul Sinclair had stated was requested by driver. Needless to say, Never again will I use this company as they pick carrier and leave you to deal with any transport issues and possibly lie to get more money from you by blaming transport drivers for up charges. Since I had to constantly intervene and contact driver myself for answers, I was better off using a self service company so I could have picked my own carrier and skipped the middle man ShipaCar. Once ShipaCar received their $250 deposit I basically was on my own anyways.

The shipper was early and coordinated very well. It was a complex unload having to remove two cars to get to mine. The maneuver was executed perfectly in a minimal amount of time and was impressive to watch. The move was well coordinated and executed flawlessly.

I called for quote and talked to Willie. He gave good quote and explained how everything would go. I was sending my military son's new motorcycle (sent his last one last year). I was very happy with Willie and Ship A Car but didn't have good communication with KP Turbo Transport. The driver did not speak English well and did not do an inspection of bike before loading even though I asked for it twice. I had taken pictures before it went on truck so could show the paint chip on the fender was not there before the trip but have not been able to reach them - phone always has you leave a message but they don't call back and email is unanswered. It was picked up promptly and delivered very quickly though.

Everyone I worked with from the beginning up through the delivery was excellent to work with.

I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.