Kentucky to Oregon Car Shipping

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.

I would use Ship a car again this was my first time using this type of service and they said they would have my vehicle delivered Sunday maybe Monday afternoon. It was delivered a few days earlier on Friday afternoon so I have a lot of RESPECT. A job well done.

Pepper, Thanks so much for holding my hand through the whole process. It was my first time transporting a vehicle I had no idea how to do it or what to expect. You made it easy! I wish every business I dealt with had customer service like that! Thank you again, Beth Meyer.

Great job! Kristina made sure I was going to get the right guys for the job and the best price. She was not only thinking of the company, she was thinking of me!🥰 The team sent was efficient and worked their butts off. Polite and courteous.

This was my first experience shipping a car. Sam walked me through the process every step of the way. The car was delivered in good condition within the expected time frame. Very pleased with the service and would highly recommend Sam and Ship A Car.

Our experience with Ship A Car was excellent. They were very responsive with getting us a quote and delivered the vehicle to the door on time. The carrier driver was terrific. He was experienced, courteous and we would definitely use them again.

I have had no problems with SHIP A CAR INC. They were responsive and answered all my questions. I appreciated how they returned my calls whenever I left them a message.

I moved from NJ to OR and had to ship my 2 cars. I was flying out on Sunday 8/29 and as requested I gave them a 3 days window - Thursday 25th through Saturday 28th - for the pick up to match my travel schedule. Since the first call I told them that I was moving on Sunday and they assured me that they could pick them up on the window given. They didn't show up until Sunday a couple hours before I had to leave to the airport. It was a bit of stress for me which could have been avoided if they had shown up within the 3 days window I had given. However, besides that all went well. Cars arrived in 6 days which was less than they had estimated (7-10 days). I recommend using Ship a Car but if you have planned travels I suggest you consider at least a 5 days windows before your travel date.

EXCELLENT service ! Boat was picked up by driver on time, also arrived on time as promised. No complaints , no damages to boat or trailer. Very professional .

Ship A Car was the most organized professional business I've dealt with in a long time. I brought a large van bus from an auction and was deeply searching for a reliable and reasonably priced company. In my search, I called 5 companies and Ship A Car provided the best price. The lady in the office, Yvonne was wonderful, I'm not sure of her hours because I was able to reach her day or night so needless to say they exceeded my expectations.

I'm very happy with Sam who handled the Transport of our RX 350 from Minneapolis to Naples, Fl. From the start to delivery everything went smooth. Good Job Sam.

I used this company for the first time recently and would highly recommend. I would also highly recommend asking for pepper, she was unbelievable and walking me through everything, as well as following up after the sale to make sure it was all done smoothly. She is Fabulous with customer service.

Great job by ship a car and their rep. Bob Moran. First time user and I would definitely use them again.  

Great experience we were in need of getting our vehicle from the dealership that was over 400 miles. Paul worked very diligently to get it here in time because we needed it by the weekend.

Meredith was wonderful. A true professional, she watched over the transport as if it were her car. She took care of me throughout the process. I couldn't ask for any better service. She is the tops.

Ship A Car was used to facilitate a boat shipment from NJ to Florida. The quote was $1200 and I accepted to get transport within a 2-day window pickup. My ShipaCar rep Paul Sinclair contacted me and stated he had found a driver, but the driver was requesting an additional $50 for pick-up..I agreed to get the boat picked up and remain on schedule. The boat was to be picked up on a Monday or Tuesday and was instead scheduled for a Wednesday pick-up around 1 pm by the driver. Marina owner waited and no one showed or called. Thursday afternoon came and the driver was still a no show and I was contacted by the Marina owner. I contacted my Ship A Car rep and was told he would check with the driver and contact me. No call ever was made back to me by Ship A Car and I ended up contacting the driver myself. He stated he was running late and would be able to pick the boat up first thing Friday morning...I informed the driver I had paid the extra $50 that rep requested from me for the driver to facilitate transport as requested. The driver stated he did not request any $50 increase for shipment as it was posted as $1000 and he had accepted the offer as posted. I contacted Ship A Car, Inc. as the marina owner contacted me stating no one was there Friday morning and had to leave. I received no call back from Ship A Car rep Paul Sinclair as the lady answering the phone told me he would call as soon as he was off the phone with another customer..The driver contacted me around 10:30 am saying he was there and waiting to get the boat. Marina owner arrived and the boat was loaded onto a multi-car vehicle with boat trailer wheels off transport vehicle ramps and being supported by boards under axles and transported. I never received a returned call from Ship A Car rep as I had questions not only of why I was not informed of any shipment delay but also of the driver stating he never asked for the additional $50 amount Paul Sinclair had stated was requested by the driver. Needless to say, Never again will I use this company as they pick a carrier and leave you to deal with any transport issues and possibly lie to get more money from you by blaming transport drivers for up charges. Since I had to constantly intervene and contact the driver myself for answers, I was better off using a self-service company so I could have picked my own carrier and skipped the middle man ShipaCar. Once Ship A Car, Inc. received their $250 deposit I basically was on my own anyway.

A Massive thank you to them. I called at the last minute and they were able to fit me in to collect and deliver our GT3RS. Very professional and on time on both ends. Would highly recommend them if you need your prestige vehicle transported. Thanks for the amazing job!

My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days).  I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me.  I have a new 2019 model of luxury car and it was delivered in very good condition.  Please ask for Dana when you call.

Lisa P. is who I dealt with. She was very informative and answered all my questions. Got the car when promised without a scratch! Very smooth transfer. Would definitely recommend! Thanks Lisa for the great service!!

Lawrence Knapp has been most gracious and helpful in supplying me with the information and process needed to ship my vintage car from upstate NY to Phoenix AZ. He patiently answered all my questions and was especially helpful educating me in my first experience shipping a car. In the future, if I need to ship another car, Lawrence Knapp will be the first person I call!

I received top notch service from Bob Moran arranging transport of a car from Austin, TX to Lubbock, TX. The logistics were arranged during the Covid 19 Crisis and Ship A Car did an outstanding job. I highly recommend using Ship A Car.

I hired a hualer from this company from Sacramento CA to Sparta WI. Ms. Kristina Vertue promptly found a carrier with an excellent driver Mr. Anton Buzila. They picked and dropped my car from door to door without any scratches.🙏🌹

Sometimes my husband had trouble with the actual drivers. But Ship A Car always got them straightened up for him.

Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!

The experience from start to finish was exceptional. I had never shipped a vechile and my calls to set up was easy and pleasant. Extremely pleased with the service and especially the driver. Top notch services.? My son was happy and the trike was delivered safely and a day early. Would definitely recommend.

Thank You Danny, for your honesty. when I called for an estimate this man told me that he could have my car picked up in Ma. on Monday, and have it delivered to me in Pa. the next day, which is exactly what he did. The price was a little more than I wanted to pay, but it was well worth it. Thanks Again.

The driver showed up and dropped off the car exactly when he said he would. It was an extremely smooth experience. I would recommend Ship A Car to anybody. They honored the price and there was no damage to the vehicle at all.

Called to inquire about quote on shipping but customer service was extremely rude and unprofessional. Customer service personal asked literally said to me: "I dont know why you are calling for a quote like its supposed to be any cheaper. Like what is it? have you ever shipped a car before...?" I felt really attacked by his tone. As a customer considering your services, I am at least entitled to get a quote on how much I will be spending. Instead of attacking customers in a very rude tone and assuming that I am calling to make a "cheap request", please do better on providing the simple request asked or say you are unable to do so. This was such a horrible experience.

Had a great experience with Ship a Car. Steven was very helpful and answered all of my questions quickly and efficiently. Thank you so much for your great service, and having my car shipped looking just the way I left it.

Jonathan Maldonado from Ship a Car was very professional, answered our all question. Jonathan walked me through the process and what to expect. My car was picked (on time) and delivered (2 days early) . If I do need to ship a car, I will definitely use them again. We chose Ship a Car because the rate that was quoted was reasonable for an enclosed shipment.

Kristina was outstanding - friendly, fair and responsive. The driver was great too- took great care of my new car and was very accommodating with my schedule.

Great people, great service. Janet is a true professional and great to work with. The follow up is truly outstanding.

I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam Ladin, the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thing--ship his car from his home base; also in IL -- to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!

Good communication. Very fast delivery. Car was picked up on a Saturday and arrived early Monday morning on a very long trip. More than 1000 miles. I will definitely be using them again if I have to ship another vehicle.

The move from Virginia to Joliet Illinois was perfect right on schedule everything that was promised was done I would highly recommend this to anyone.

Bob Moran at Ship A Car arranged to have my new Motorcycle transported from Mississippi to North Carolina and everything went as planned the sniper out of South Carolina was professional and had an excellent hauler for a motorcycle.

Very prompt service, good communication and reasonable cost. Steve was great to work with. Good communication and answered all my questions. Bike was picked up promptly on a Saturday and delivered 900 miles away the following day. I was amazed. Far faster than some other services i have used.

More details to follow- wish I could rate them lower than one star

I contracted with Ship a Car to pick up and deliver a motorcycle. Steve was great to work with. They arranged for the motorcycle to be picked up on a Saturday and it was delivered to me 900 miles away, the next day (as Sunday). I was amazed. Price was reasonable and they far exceeded my expectations. I have used other motorcycle shippers in the past but this was the best experience by far. I will definitely use them again.

The whole shipping experience was perfect. Joe walked me through everything and kept me updated and was there to answer any questions anytime. Vehicle arrived on time in perfect condition. Outstanding service!!

In 47 years of the car business I have never been so impressed. The very best by far. Bib Moran was awesome. The very best I have ever used. Bob Moran first class.

This was our 2nd time using SHIP A CAR, INC. They have a great team of people that assisted in our shipping of cars. We recommend them for your car shipping needs. 5 stars!

This was my first experience with shipping an automobile cross country, and I must say it was and excellent experience. Bob Moran was very knowledgeable and made me feel very comfortable with the shipping process. We had a great conversation about cars and reminiscing the good old days. The whole process went great! The car arrived sooner than expected and was in great condition. Bob Moran is a great asset to Ship a Car and I highly recommend them.

All transactions regarding shipping my new car from SC to NY went smooth. Willie D. handled the transfer and was eager to answer all my questions . It was my first time shipping a car so I was a little anxious. He reassured me everything was done professionally and that everyone involved in the transfer were highly experienced. The car came in perfect condition in a very timely manner. Thank you Willie D. for making it so easy. I would not hesitate to recommend your services at shipacarinc.com.

After contracting (luckily no money was issued) with another broker, who left us "high and dry," we frantically searched for another transport carrier. We found Ship A Car online and called. We were fortunate that Daniel answered. He was always calm, courteous and professional. We contacted the driver and are completely satisfied with his service.

My Mother-in-law needed her vehicles shipped from Nevada to Kansas. I was fortunate to locate Ship A Car, Inc. on the Web. What a blessing this place has been.. Handled the booking, was kind and considerate with information and expectations of the transport. Everything fell into place. Vehicles were delivered and unloaded promptly. I would recommend these people confidently... A- ONE OUTFIT! Thank you for making this experience great!

I called for quote and talked to Willie. He gave good quote and explained how everything would go. I was sending my military son's new motorcycle (sent his last one last year). I was very happy with Willie and Ship A Car but didn't have good communication with KP Turbo Transport. The driver did not speak English well and did not do an inspection of bike before loading even though I asked for it twice. I had taken pictures before it went on truck so could show the paint chip on the fender was not there before the trip but have not been able to reach them - phone always has you leave a message but they don't call back and email is unanswered. It was picked up promptly and delivered very quickly though.

I understood that there were substantial ice & snow storms throughout the Midwest so I will give some leeway to the pick-up & dropoff dates (completed within 24 hrs of ETA). Meredith my booking agent was courteous & thorough and I appreciated her follow up. My transport driver Victor was courteous & professional as well. Will use Ship a Car again.

This was my first experience with Ship a Car. I was shipping a motorcycle and Theo Brown was the person who walked me through the entire process. His patients with all my questions and customer service skills are very much appreciated. He provided me with his direct line and provided me with the drivers information and phone number. The communication with the truck driver was awesome as well. The bike showed up on time as promised by Theo and the driver. Theo even took the time to follow up with me to make sure I recieved my bike and everything was satisfactory . I'll definately tell others about Ship a Car and Theo. Thank you very much!

From the first call to final delivery, it was a first class experience. Yvonne on the phone handling my request to the driver who showed great care with my car. Chicago Burbs to Seattle.....a job very well done. Everything as promised.

Although this Company did not ship my car. Their response to my needs and great customer services showed me that they actually were looking to help me. They were transparent and did not give me the run around and called me back the same day to tell me they had a carrier to pick up my car. I want to thank them for their due diligence at getting the job done. I will be using them in the future. Thank you Paul!!

I called up Ship A Car and they were very courteous on the phone. They were understanding that at my age, I'm not quick on the computer and on a whole bunch of things. But I knew what I wanted. They said they would find somebody. They said, "Give us a day." They came back and gave me a basic price. Then they came back and said, "We found somebody who will do it for $50 less. It's enclosed. Everything is perfect. We've had a lot of good feedback with them." So I gave them my credit card and they took their money. I also paid for the extra insurance because it was a specialty car.   Ship A Car reduced the amount that they would get in their pocket by $50 when carrier number one could not pick up the car timely and they had to go to carrier number two, which was the fellow I ended up with. It was perfect. The guys were personable and it was a nice experience. The only thing was that I didn't know when the driver was going to show up. They said, "We'll pick it up Friday or Tuesday or Wednesday or whatever." They couldn't give me a time. So the gentleman called me and said that they were stuck at the car dealership so instead of getting here at 10 in the morning, they were going to arrive at 2:00 or 3:00. He kept me posted along the way telling me when he was going to arrive. So it was a pleasant experience. When the driver pulled up, he had a Porsche in there, which he pulled out and then put my car in the middle because of the way it was going to be dropped off at the other location. They strapped it all down. He took pictures before it left. Then it was in Nebraska from Long Island in a couple of days. They said it could take anywhere from four to six days, but it only took two and a half days. I was very pleased. My son looked at the car when it arrived and it arrived just the way it left.

Called several different transport companies. This was the most professional, friendly and attentive of them all. Yvonne Bowrosen kept her word on everything except delivery timeline. She said 4 days and it was delivered in. You can't ask for better service and won't find it. Best price and great service all around. The driver was outstanding and took care of my new Honda Trike like it was his own. Thanks Yvonne and Kevin for making this a no brainer!!

I wanted to thank Ship A Car for a job well done. It was a pleasure working with all individuals involved with transporting my motorcycle from point A to B. I would recommend there service to anyone.

Hello, I worked with Steve Goodman getting my car shipped from Pennsylvania to South Dakota. I was very leery on selecting a company and had been in touch with other shippers. My finale price was about $200 higher than original quote, but South Dakota isn't a very popular route. I had Car available on November 2 , 2020 and truck picked it the same day ! Although first truck had mechanical issues, Steve has another within 30 minutes scheduled. Car was delivered with no issues , on time. I would suggest to others to be available at anytime day of the transport because the driver can show really at anytime. Its funny the other shipping company called me and said the finally found a driver to transport my car , but it was already delivered . Steve really made it happen quick !

Ship A Car has been great. We've used them multiple times. We've shipped my cars back east multiple times for various trade shows, and then we've had them returned. They've been able to meet and exceed every shipment that we've had. So, I'm very pleased with them. Their communication was very precise and reactive. So, they had a quick response time.

I worked with Daniel G. to move my two cars from state to state (CA to MD). He always returned my calls, communicated with me promptly through email when I was at work, and even spoke with me and my wife on Skype! I truly recommend him and will tell all of my friends. Service was awesome! I had a bad experience in the past with another company (Nationwide) so I was already skeptical but these guys exceeded my expectations and everything went great. Well worth the extra 50 dollars! I will use him again!

Thanks Janet fast shipping great communication I will always use Ship a Car.

Joseph Gorfien at shipacarinc was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!

Peter Minko provided excellent service, I had talked to peter months before regarding another move that I no longer needed, I had misplaced Ship a Car's info and I was trying to get my sister car shipped from California to North Carolina, everybody's quotes where all over the place and all the other companies stated that nobody was moving that direction or to that state. I had finally accepted a offer from another company that ended up giving me the run around and after awhile would not return my messages. Then out of the blue Peter Minko called with Ship a Car and I accepted his offer, Basically everything came to a HAPPY ENDING and I would use Ship a Car again and nobody else for future car shipping needs. Craig in California

After weeks of trying to find a shipper that I could trust, I found Ship A Car and Quinten. He walked me through the process and has traced my car with me through the entire process. Thanks to them, my g-son in the military will receive his car in perfect condition. If I could give them more than 5 stars I would.