The short answer: both companies are brokers, meaning neither owns the trucks. They arrange your shipment with vetted carriers. Where brokers differ is in how they price, who you actually talk to, and what happens when a schedule slips. Montway is one of the largest brokers in the country and operates at high volume. Ship A Car, Inc. runs a different model: one dedicated coordinator per shipment from quote through delivery. Below is an honest look at what that difference means in practice, so you can decide which approach suits your move.
1. How the Quote Is Built
The single biggest complaint customers raise about broker-model car shipping, industry-wide, is a quote that changes after booking. It happens when the initial number is set below what a carrier will actually accept for the lane, so the shipment sits unassigned until the price is revised upward.
Ship A Car quotes are built on your actual route, vehicle, and dates, and they include door-to-door service, carrier insurance, and taxes in the figure you are given. If we quote it, that is what you pay. When you compare any two brokers, ask both the same question: is this number all-inclusive, and what happens if no carrier accepts it? The answers tell you more than the price does.
2. Who You Talk To
High-volume brokers typically route customers through a general support queue, so the person answering may not be the person who arranged your shipment. That is a reasonable trade-off for scale, and for a simple sedan moving on a busy lane it often makes no difference at all.
Ship A Car assigns one transport coordinator to your shipment and keeps them on it start to finish. That matters most when something is not routine: a non-running vehicle, an oversized truck, a rural pickup, a delivery window tied to a closing date, or a schedule that has to change mid-transit. You are talking to someone who already knows your file.
3. What Happens When Plans Slip
No broker controls weather, traffic, or a driver’s mechanical failure, and any company promising guaranteed delivery dates on standard service is overpromising. In auto transport, pickup and delivery are windows, typically a day or two on each end, not appointments.
What a company can control is whether you hear about a change before you have to ask. Our coordinators call proactively when a schedule moves. That is the practical standard worth holding any transport company to, including us.
4. Track Record and Accountability
Ship A Car, Inc. has been arranging vehicle transport since 2012, has moved more than 50,000 vehicles, and holds an A+ rating from the Better Business Bureau. Every carrier we dispatch is checked for active FMCSA authority and current insurance before your vehicle is loaded.
When comparing any two brokers, look at the same four things for each: years in business, BBB standing, how carriers are vetted, and whether reviews describe the company solving problems rather than avoiding them. Read the negative reviews for both companies. That is where the real differences show.
5. Which One Fits Your Shipment
Honest guidance: if you are shipping a standard vehicle on a heavily traveled lane with flexible dates, most reputable brokers will get it done, and price is a fair way to choose. If your shipment has any complication, a classic or high-value car, an inoperable vehicle, heavy equipment, a tight window, or a hard-to-reach pickup, the coordinator model is worth more than a small price difference, because that is precisely when a general queue costs you time.
The Synopsis
Choosing a car shipping company comes down to three questions: is the quote all-inclusive and stable, who will you actually be able to reach, and how does the company behave when something goes wrong. Ask both companies the same three questions and the right choice usually becomes obvious.
Ready to ship your car? Call (866) 821-4555 to speak with a transport coordinator, or price your move with our transport calculator.
FAQs
Q: What is the difference between Ship A Car and Montway?
A: Both are brokers that arrange transport with vetted carriers rather than owning trucks. The main structural difference is service model: Ship A Car assigns one dedicated coordinator to your shipment from quote through delivery, while larger high-volume brokers generally use a shared support queue.
Q: How do I get a quote from Ship A Car, Inc.?
A: Use the vehicle transport calculator on our website or call (866) 821-4555. Have your pickup and delivery ZIP codes, vehicle year, make, model, running condition, and target dates ready.
Q: What if my delivery is delayed?
A: Pickup and delivery are windows rather than fixed appointments, and weather or a mechanical issue can move them. Your coordinator contacts you when a schedule changes rather than waiting for you to call.
Q: Does Ship A Car, Inc. handle cross-country shipments?
A: Yes. We arrange vehicle transport nationwide, including Alaska and Hawaii.
Q: Is customer support available during the shipping process?
A: Yes. Your assigned coordinator is your point of contact for the entire shipment, and our team is reachable throughout the process.
