The Ship A Car Customer Experience

Service quality is the first priority at Ship A Car, and it shows in what customers write after delivery. Below you will find real, verified reviews collected from independent sites like BBB, Google and Transport Reviews. Read a few before you book anywhere; it is the fastest way to know who you are trusting with your vehicle.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up in 5-star reviews across the major review sites, including BBB, Google, Transport Reviews and ConsumerAffairs. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
I hired Ship A Car to help me ship my car from Oakland to Hawaii. My sales rep, Mike, was very professional and he took care of everything for me. He always made sure to get back to me if I had any questions or concerns, and I was really impressed with the service. Everything went with a breeze and I had no problems at all.
Mathias M. Kauai, HI
5.0
After weeks of trying to find a shipper that I could trust, I found Ship A Car and Quinten. He walked me through the process and has traced my car with me through the entire process. Thanks to them, my g-son in the military will receive his car in perfect condition. If I could give them more than 5 stars I would.
Nancy W. Cape Canaveeral, FL
5.0
This was my first time using Ship A Car, and overall it was a really good experience. I shipped my Lexus from Manhattan to Michigan. Initially, I was really nervous about sending my vehicle. I went with Ship A Car after reading through some of their positive reviews. The only reason I rated them as a 4 instead of a 5 was because of a $200 price jump. I was informed this might happen due to the delivery destination, but still, extra costs are extra costs. Other than that, I had an excellent experience. They did a really good job with handling my Lexus. The shipment took about 2 days. There was no damage and the vehicle wasn't dirty when I received it. I would recommend them.
Ryan C. Carson City, MI
5.0
I hired Ship-A-Car to transport a truck from TN to CA. Their service was excellent! They kept us informed on the schedule and picked up the truck from TN on the date they said they would. They delivered the truck to CA within the timeframe they said they would and kept us informed along the way. Much better experience than what I had with another transportation company. I would use this company again in a heartbeat!
Wendy L. Campbell, CA
5.0
Danny was an absolute pleasure to deal with, his knowledge and support of shipping rare n valuable cars was awesome. Also his pricing was unmatched. The driver was in full contact with me the entire time keeping me informed. Car was delivered without any issues. Would recommend to anyone shipping a car. Thanks again Danny. Nick Gingerelli.
Nick G. Livingston, NJ
5.0
My vehicles arrived just as you promised in California. I will recommend you anytime, any day and twice on Sunday to anyone that wants to move their vehicles. You did great! Thanks for always answering my questions and putting me at ease. Take Care...Kristi.
Kristi S. Morrow, OH
5.0
First time using ship-a-car, and the service was exceptional. Quinten explained the process in detail, answered all quesiotns, and went the extra mile to talk with driver for our reassurance. Our sons' dream car arrived in perfect condition. We would recommend this service to anyone in need of transporting a car.
Ann G. Atlanta, GA
4.5
The gentleman that delivered my car was very good. It was my first time using them, and I'd use them again. Would recommend to anyone. They're very professional. Just make sure that if you're shipping a classic car to put the cover on it -- you'll need to keep the dust off.
Dennis G. Chandler, AZ
5.0
The service provided was exceptional. Andre (driver) was professional and did a great job. We could not have been more pleased. Thank you for your personal attention, your knowledge was invaluable, and you made a stressful situation become a pleasant experience.
Ann G. Duluth, GA
5.0
I recently had a car delivered through Ship A Car and was very happy with the experience. They kept me in the loop the whole time about when and where my vehicle was going to arrive. They delivered my car without any problems at all. I would recommend them for their quickness and efficiency.
Dirk C. Mount Airy, NC
5.0
Ship A Car, Inc. is phenomenal. The quote matched the final costs and they were able to ship my car right on time. Their prices are very comparable. My driver, Rohen, was really friendly and professional. He was very accommodating. All in all, it was a great experience and I'd use them again.
Ruth D. Great Falls, VA
5.0
Ship A Car, Inc. is very reliable. They gave me excellent customer service from beginning to end. They were really flexible when I needed to cancel the shipment and reschedule it for later. They worked with me through that whole process and were very helpful. The shipment went very smoothly and the driver was friendly and professional. Their prices are very reasonable and I'm glad to have hired them.
Natalie L. Pittsburgh, PA
5.0
I used Ship A Car when I moved across the country. Their service was wonderful. They communicated well with me, they were friendly, and they kept me in the loop on what was going on. The only problem was that the company they ended up hiring for shipping my vehicle was a problem. But when I told them about the problem they were very nice about it, and they handled it very well. I highly recommend them.
Pamela M. Tacoma, WA
5.0
I just wanted you to know that my son Tom received the Camry in San Francisco on Wed., 10/8/14, just as you promised. We are so pleased with the great service your company has provided for us. Ship a Car Inc. is truely 5 star! Thank you Les for your individual attention to our shipment. We are also very impressed with the truck driver and his wife for their professional help. They couldn’t have been nicer andd more professional.
Thomas K. Rochester, NY
5.0
This was my first time using Ship A Car. I was helped by Quinten Putnam, who was great! The whole thing went really smoothly, and he followed up with me multiple times, making sure everything worked out fine. The customer service was truly outstanding, and our cars were safely and quickly delivered to our new home.
Glenda L. Belle Chasse, LA
4.0
I have had no problems with SHIP A CAR INC. They were responsive and answered all my questions. I appreciated how they returned my calls whenever I left them a message.
Rachelle K. Chippewa Falls, WI
5.0
Danny was great, no problems there. We had a problem with the trucker who took our first load through -- he was several days late on his load, and he wasn't easy to get a hold of. But Danny did a lot of leg work, so my hat's off to him. The guy who picked up the trucks was a great guy. He was very informative and kept us posted. The express transit was kind of slow and sluggish, though -- it seemed like they only had a couple of drivers. But the trucks got there. They did a pretty good job.
John L. Portland, OR
5.0
We would definitely recommend the Ship A Car Inc. company. From the first contact with Theo Brown, who arranged the trip to the two drivers who picked up and delivered the car. They were professional and made us feel comfortable. We have shipped with other companies in the past, and are so glad we moved to Ship A Car Inc...Thanks to all for such great service and timely pickup and delivery of our car.
Paul/Carol J. La Quinta, CA
5.0
Ship A Car Inc is the best. The person who helped me was personable, professional, and made everything easier than I expected. He was very good at following up and making sure that everything would arrive in tip top shape right on time. I was impressed with how stress-free the experience was.
James B. Powell, MO
5.0
I had Ship A Car ship my car, and I was very happy with their service. They came in a day ahead of when they had planned to, and they shipped my car for a reasonable price. If need be, I would use their service again.
Jennifer H. Los Angeles, CA
5.0
I recently shipped a car from Las Vegas, Nevada to Lilburn, Georgia. While there were some communication problems on the pickup date, the process was otherwise smooth, and the car was delivered quickly and in good condition. I was well served by Chris Wukich throughout the transaction, and he was very helpful when I needed him most on the pickup date. Please thank him for his excellent service.
Scott W. St. George, UT
5.0
They picked up my car in Texas and brought it to Charlotte. The guy driving was an excellent guy -- I had no problems with them. I'd use them again and would recommend them to others.
Tim F. Charlotte, NC
5.0
We shipped a golf cart from NJ to Florida with Quintin and everything went well. Cart was picked up in a covered trailer. Quintin worked hard to find us a shipper with short notice. Would definitely use again.  
Sherman M. Lavallette, NJ
5.0
Theo was able to get me a driver to take a car almost 900 miles within 24 hours with very little notice. Everything was done over the phone and using e-signing. (Little glitch with e-signing but Theo walked me through it and we got it done). The car arrived earlier than expected which was great and in perfect condition. The driver was very efficient and courteous also. He was very professional and had a big load to deliver. I would use them again and would recommend them to anyone needing a car shipped in the country. Thanks Theo, you came through at a tough time for our family.
Bob M. Lexington, KY
5.0
My two cars have been arrived, Thank you Les for your excellet Customer services provided to me .. i am glad i found your company and did my moving with this professional transportation!! thank you again and will be in touch in future !!
Gustavo S. Miami, FL
5.0
Our son's Mustang delivery was just completed by Ship A Car Inc. Mike helped us through the whole process in getting the delivery scheduled. Ed was the driver and was so respectful and nice! Our son had just moved to Texas and needed his car delivered. Originally we had scheduled with another company and that was a disaster. Then we contacted Ship A Car Inc, spoke with Mike and it all worked out beautifully.
Pat B. Gorham, ME
5.0
We had a great experience with Quinten all the way from the initial call through some communication hold ups with the dealership we purchased through and all the way to the delivery. I would recommend them without reserve.
Rick S. Fort Collins, CO
5.0
Ship A Car saved me from a horrible experience. I had put a deposit in and waited a month and a week with another company. With Ship A Car I didn't have to put down a deposit until they had a driver for me, which was within 24Hrs. Quinten Putnam had fabulous customer services and was always available to talk. I never got the runaround and didn't have to wait. Car went from Texas to Florida in 5 days. I'd still be waiting with the other people.
Hope D. Miami, FL
5.0
I had excellent service through ship a car inc company. I just didn't feel quite comfortable with other companies. Quoted one price then raised the price last minute. There were many "outsiders" calling or texting me for a couple days and that was irritating. I was reluctant since I had no idea if these drivers had insurance or if they were legit or even if it was a scam. I called Ship A Car inc and Quinten Putnam was very knowledgeable, honest, and professional. I would highly recommend Ship A car inc. My car was picked up on time and delivered on time by FHT carrier services (Michael Dominguez driver) The quote was better than other companies I had spoken with and my experience was extremely professional. Thank you Quinten Putnam!!!! Call ship a car inc. And ask for Quinten Putnam.
Robert R. Savannah, GA
5.0
After reading many horrible reviews on other shippers, I was encouraged by SAC's reviews. Everything went as planned and on schedule from pick up to delivery and in the process (I had to make schedule changes), through many phone conversations, I have made a new friend with "my" SAC agent!!! Les is his name and getting the job done is his game! Perfection in service!
Heather D. Asheville, NC
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