The Ship A Car Customer Experience

Service quality is the first priority at Ship A Car, and it shows in what customers write after delivery. Below you will find real, verified reviews collected from independent sites like BBB, Google and Transport Reviews. Read a few before you book anywhere; it is the fastest way to know who you are trusting with your vehicle.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up in 5-star reviews across the major review sites, including BBB, Google, Transport Reviews and ConsumerAffairs. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
Ship A Car was awesome all around. Great from beginning to end. Will recommend their car shipping services to everyone I know.
Alan H. Coral Springs, FL
5.0
I called "Ship a Car Inc" after I was ******* by another car shipping Company-I needed to get my 2020 GMC Sierra shipped to my home the next Day,Steve made it happen and I thank him-There are some shady Transporters out there! Go with "Ship a Car Inc" You won't be disappointed.
Steve C
5.0
If you work with Ship a Car and buy many vehicles from them like I have, they give you a very nice price. Danny has been really fantastic. He gets me great deals, and he finds truck people QUICKLY.
Mitch K. Orlando, FL
5.0
We needed a last minute car pickup out of state, and Bob wasted no time to call out and find us a driver, and have our car delivered safely and promptly.He was courteous, reassuring, and efficient. We Will definitely use this company in the future, and certainly refer others to them.
Mike B.
5.0
Ship a Car is very pleasant, very professional, and very detail-oriented. Danny, my contact, makes sure every car comes to me properly. He will then follow through to make sure the product was shipped in good shape. The whole rest of the staff is great, too.
Al C. Orlando, FL
4.5
Bob M. answered all my questions and delivered as promised!!
Nikki
5.0
I worked with Daniel G. to move my two cars from state to state (CA to MD). He always returned my calls, communicated with me promptly through email when I was at work, and even spoke with me and my wife on Skype! I truly recommend him and will tell all of my friends. Service was awesome! I had a bad experience in the past with another company (Nationwide) so I was already skeptical but these guys exceeded my expectations and everything went great. Well worth the extra 50 dollars! I will use him again!
Christopher S. Baltimore, MD
4.5
I needed to ship my late Mother's car from Florida to Massachusetts rather suddenly...due to the corona virus. I was referred to Bob M. by a friend. I was extremely pleased with the quick response and his willingness to work with me in doing this quickly. The car arrived on time and l was very pleased with this company. I would highly recommend them to anyone looking to ship a vehicle safely and with no worries. Thank you.
Paula N.
5.0
Contacted Nicole at "Ship a Car" about transporting vehicle from MI to NC. She had a driver dispatched in a 24 hours! Costs was reasonable, but most importantly, the actual costs didn't change from the quoted costs. Excellent Service. Thx Nicole.
Scott H. Charlotte, NC
5.0
I have done business with Ship a Car and Bob M. specifically for many years. He is knowledgeable, helpful and, most importantly, always available. When I leave a message, he always returns the call in a timely fashion. I have recommended him to several friend with cars going to many different destinations and they have all been pleased with the service and treatment they received.
Sarah C
5.0
After contracting (luckily no money was issued) with another broker, who left us "high and dry," we frantically searched for another transport carrier. We found Ship A Car online and called. We were fortunate that Daniel answered. He was always calm, courteous and professional. We contacted the driver and are completely satisfied with his service.
Claire F. Conway, NH
5.0
I received top notch service from Bob M. arranging transport of a car from Austin, TX to Lubbock, TX. I highly recommend using Ship A Car.
Steven S
5.0
The customer service lady I had, Nicole Wilson, was very helpful and made sure everything was set up right. She called and made sure it was all ready to go so that the car carrier driver could pick my car up and everything. She also called me back to make sure it was delivered like it was supposed to in proper time. That was pretty cool. It was a great experience. The customer service I had was excellent. She made sure everything went like it was supposed to kept me informed of what was going on throughout the process until I got my car. I didn't have to worry about it a whole lot.
Jeff T. Fayetteville, NC
5.0
After being contacted my at least 20 shipping companies, I almost gave up! Then by the grace if God I contacted Ship a car and I spoke with Bob M., he is the best!! He said he'd call me back in 15 mins, I don't even think it was 15 mins, he called back and BOOM he coordinated it effortlessly!!! I can't believe how smooth the shipping was, I wish I started with Ship A Car, excellent service.I would HIGHLY recommend, the driver dropped the car a day early - what a plus!
Maria
5.0
My experience with Ship A Car was absolutely fantastic. It was good all across the board, and that's all you can ask for!
Don K. Coral Springs, FL
5.0
Wonderful Service! Used company twice and each time had a wonderful stress free experience. Shipping a car could seem overwhelming but they take the stress from it. Thank you all.
Pamela S.
5.0
This was the 1st time that I shipped a car. Ship A Car explained to me the entire shipping process, gave me a reasonable quote and then voila... my car got moved. Everything was just like they explained it to me. Totally Awesome!!! Thanks for everything.
Sam F. Tallahasse, FL
5.0
Very professional. drivers beat us to new home. no problems. i would recommend to anyone.
Howard M.
5.0
The agents at Ship A Car were really great to work with! My car was picked up and delivered in excellent shape. Awesome experience at a lower price than any other traditional brokers! For sure would recommend to anyone looking for a car shipping company that is reliable, trustworthy and efficient!
Jessica B. New York, NY
5.0
We worked with Bob and he was fantastic. He always answered my call, explained the process thoroughly and kept me up to date during the process. I'll admit I was nervous, but definitely selected the right company to work with. Would definitely recommend.
Katherine M.
5.0
My experience with Ship A Car Inc. was wonderful. Even though there were some problems on my end, they were very accommodating. The guy who I worked directly with was more than fabulous. The driver was nice and courteous. I was very fortunate to have a transaction like this. They offer really nice service, and I would absolutely recommend them.
Troy C. Seattle, WA
5.0
Bob was AMAZING! I was in such a bind and had just found out some bad news about my dad's health. Bob was very understanding and turned my situation into a positive one. He was very quick at responding back to me and very knowledgeable. It put my mind at ease and all I had to do was sit back and wait for my car to come. It took little time to travel from WA to VA and the driver was very nice as well. Bob called to check up on how the delivery went and that in itself was really nice! Showed me he truly cares about his customers! I will definitely be using this service again and have already recommended Bob to a few friends. I can't thank Bob enough for being a Knowledgeable and caring person!
Kalanit Y.
5.0
With ship a cars awesome rates and speedy shipping, I wouldn't recommend any other company! Customer service was their first priority and helped me ship my car from California to Michigan without any hassle! I would like to mention that Danny K. was exceptionally helpful, always calling me back and checking to make sure everything is running smoothly and to answer any questions of mine! Overall, EXCELLENT service!
John O. Grand Rapids, MI
5.0
An excellent company, I have been working with them for several years. All perfectly!
Andy B.
5.0
SHIP A CAR is pretty straight forward. They're a little more expensive than other quotes out there. They assured me they would pick up and drop the car off at a certain place and time and actually followed through. Other car shipping services don't seem to be as reliable. The outside of the car was a bit dirty which is understandable since they shipped it cross-country, so we just got it washed. I would recommend people to use them.
Kevin K. San Diego, CA
5.0
we had to move from Beverly Hills to Aventura Florida. I was really worried as to I was going to my 2 cars down there. Shop a car really made the who move simple. My 2 cars were picked up and 10 days later they were in Fl. All in all they were great and I would use them again.
Priscilla S. Avenyura, FL
5.0
Being a small online dealer I ship a couple of cars a month. So over the years, I've ran into my fair share of auto transport headaches! I am happy to say that this was my first time giving Ship A Car a try and they delivered the car for the price they originally quoted me and it came safely to my customer in the same condition that I sent it in. The hold time was a bit much... but I understand that they are working on it! Overall great experience and I will start using them all the time. They even sent me at $25 AMEX gift card when I referred my sister to them!
Evan K. Paramus, NJ
5.0
Thank you so much for a perfect car transport experience. Your company is great, I see now why you are rated 5 star. Angle Wings Transport also did a perfect job or me. Their driver Don was very professional and stayed on schedule. I started the process by calling Ship A Car on Monday afternoon. Angle Wings could have picked up my car that afternoon, but I had a conflict. They picked it up on Tuesday and delivered it on Thursday-----incredible service!!!!!
Richard W. Cumming, GA
5.0
I was in a desperate situation. I was left high and dry by a transport co named nice car auto transport. My car was supposed to have been picked up on 11/14/13. I had put in my order form on 11/4 spoke to the owner. All my information was given. Called nice auto to confirm. I was lied to. At my wits end I called this co. Ship a car inc on 11/14. Spoke to Bryan at 6pm explained the situation to him. I told him I'm leaving to oklahoma on the 21st of November and I'm truly worried now. Bryan assured me and told me I will find you a transporter. In less than 12 hrs Bryan had left a message on my voicemail and the transporter was calling me by 3pm. By 6pm he had my car an told me that by Tuesday the 20th my car would be in oklahoma. The transporter name is Arthur very friendly and pleasant put me at ease. I recommend this company highly. Thank you Branford an excellent job well done. Maritza Rivera
Maritza R. Brooklyn, NY
5.0
Danny -- just wanted you to know that the P T Cruiser we bought from Performance Auto in Ft. Meyers arrived here in Billing safe and sound, via Admirals Black Transport. It's a beautiful car, and Admirals Black did a great job of getting it here. Thanks so much to you and Ship-A-Car for making the arrangements. It was a pleasure doing business with you!
Harold E. Billings, MT
5.0
Alfredo, Thanks, everything went well, both carriers were great. Picked up and delivered on time. Will gladly recommend your services.
Paul B. Hanover Park, IL
5.0
Car arrived yesterday, all safe and sound! Another satisfied customer, thank you, Alfredo! Kate.
Kate D. San Francisco, CA
5.0
After speaking with Nikki Wilson, an agent at shipacar, I received a very quick estimate in less than 1 minute. The speed and her energy made it easy for me to make my decision. Kudos.
Andrew A. Los Angeles, CA
5.0
I worked with Nichole Wilson (ask for her, she is so sweet!) We had been going in circles with many other companies then we called Ship A Car and got her! She was so patient and helpful, but most of all SHE ANSWERED ALL OUR QUESTIONS AND NEVER LEFT US IN THE DARK!! We'd use her 100 times over. Great job Ship A Car!!
Lesley B. Portland, OR
5.0
If you want a rep that is very personable & will help you with all your needs, ask for Nicole Wilson. Talk about service with a smile & great attitude. Never dealt with someone over the phone that was so helpful.
Kim M. Weston, FL
5.0
The whole process was super fast and easy, got a great deal and Nikki Wilson really made things so pleasant I'll never consider another company. Definitely recommending to friends.
Jon K. Sunrise, FL
5.0
We're an auto transport company and they provide all of the trucks for transport. We've been working with them for about six months now. They respond very quickly and give you fair rates. When they promise you a pick up date, they're always on time.
John B. Bronx, NY
5.0
I've been using Ship A Car Inc. for about five or six months, and they've done everything they told me they would do. They've kept their word. I've referred six, large customers to them already. Danny is one of the guys I've been dealing with in Florida, and he's done whatever he's told me he will do. He's kept his word.They need more employees like him! It's been an all around good experience!
Louis S. Denver, CO
5.0
You guys went out of you way to make it happen and Nichole is awesome. Thank you soo much.
Danny A. Dulles, VA
5.0
Ship A Car does good by finding the drivers but one of the drivers, the last one we worked with, wasn't all there. He had no idea what he was doing but he might have been new. other than that, Brian does a good job. We've shipped several cars through them.
Rodney F. Warren, MI
5.0
My car arrived much earlier than anticipated. Phone and email communication with Tom at Ship a Car was easy and friendly. Great service. I would use again and recommend to anyone!
Jerry H. Atlanta, GA
5.0
Chris at ship a car did a great job locating a truck for me. Everything in between was really good too.
Charlie K. Kansas City, MO
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