Vehicle Transport & Freight Reviews
Customers talk about their shipping experience with SAC.
Five star auto transport reviews
5.0
Rated by verified customers across the web
55,000+ Vehicles Delivered
50,000+ Happy Customers
15,000+ Carriers in Our Network
50 Combined Years of Experience
The Ship A Car Customer Experience
Service quality is the first priority at Ship A Car, and it shows in what customers write after delivery. Below you will find real, verified reviews collected from independent sites like BBB, Google and Transport Reviews. Read a few before you book anywhere; it is the fastest way to know who you are trusting with your vehicle.
4.8
My Moving Reviews
92 reviews
5
Ship A Car Reviews
1148 reviews
Thousands of Happy Customers
The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.
To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.
That commitment shows up in 5-star reviews across the major review sites, including BBB, Google, Transport Reviews and ConsumerAffairs. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.
Read what our customers say about their experience
5.0
I was put in charge of having a vintage car shipped (enclosed) from Pennsylvania to Chicago. It was something my brother bought on eBay. Already a little scary to me. So I did a google search, called a bunch of car transporting brokers and found 2 companies I wanted to go with....Ship A Car, Inc and Automobile Guy....turns out they are brother companies...but I liked Danny Transport Coordinator here because he answered ALL 100 questions I rapid fired at him with patience, thoroughness...even when I called him back several times.
The car was picked up when the seller was ready to ship (a few days) and delivered to Chicago the very next morning. In PERFECT condition! I received several follow up calls from Danny to report the pickup and arrival time!
I HIGHLY recommend this company and if you can get Danny on the phone I have no doubt you will get the service you are looking for!!
4.0
I moved from NJ to OR and had to ship my 2 cars. I was flying out on Sunday 8/29 and as requested I gave them a 3 days window - Thursday 25th through Saturday 28th - for the pick up to match my travel schedule. Since the first call I told them that I was moving on Sunday and they assured me that they could pick them up on the window given. They didn't show up until Sunday a couple hours before I had to leave to the airport. It was a bit of stress for me which could have been avoided if they had shown up within the 3 days window I had given. However, besides that all went well. Cars arrived in 6 days which was less than they had estimated (7-10 days). I recommend using Ship a Car but if you have planned travels I suggest you consider at least a 5 days windows before your travel date.
5.0
We recently had our car shpped crtoss country by shipacar.com. We were completely satisfied with the manner in chich Danny took care of us. We had a minor change of departure dates, but Danny hel0ped us nad wuicly reinstated our reservation. Our car arrived ahead of time, and was inperfect condition. Thank you, Danny, for the great customer assistance and for the follow-up. We would do it again, in a heartbeat.
4.0
Making plans with the company was fast and easy. They did what they said they would do and delivered the car in the same shape it was in upon pickup. Although they promised to call an hour out before delivery, and they did not, they did call upon arriving within blocks of the drop off point.
5.0
Service was great! No problems or delays. The car hauler was very responsive whenever I called and the customer service was great. We took the car to the pick up location and picked it up when it arrived in California. The car was a little dirty from the travel in an open truck but it was delivered in great condition. I would use them again if I had a car to haul.
4.0
I want to thank you for making a difficult situation (moving our daughter's car) so much easier. The driver you choose for us was amazing. He was kind and professional and even got the car to New Hampshire earlier than we thought. Your help and time were invaluable to me. Knowing that my daughter would have her car in her new home was a great comfort to us both. Thank you for taking the time to answer questions, calm fears, and adding a laugh to an otherwise stressful event.
5.0
I had the pleasure of working with this company couple of weeks ago, and I have to admit, Justen was very professional and helpful in what I wanted to do with my vehicles! He explained everything throughly and also made sure I was in good hands! Thanks and will be using them again!!!
4.0
I am very pleased with my Ship A Car service. My broker was Sam and he was very helpful! I was very nervous about shipping my car but my car got to my destination a day earlier than expected and the driver was very friendly and helpful.
5.0
I spoke with Justen who coordinated my travel plans from the northeast to Florida. He was very cordial and professional. He gave me the best quote for my travel. I experienced great service and felt ease with my move. Thank you Justen!
4.0
I had a good/positive experience with Ship-A-Car, and Howard Heller (my Ship-A-Car coordinator). I shipped my car from Charleston SC to Phila PA. The car arrived without issue, and actually earlier than expected. Just be aware that you may not get confirmation of final pickup and delivery until 1-3 days before pickup. That caused me a little apprehension as we got closer to the pickup date, but all worked out well. I would use this service again if needed.
5.0
Thank you Lisa for exceptional service. I was concerned about shipping my car to my new location to begin with but you made the experience a pleasurable one.
4.0
I needed to transport a car from California to Indiana within 5 days. I had never experienced shipping a car. i called Ship-A-Car and Bob was a breath of fresh air, he walked me through the entire process and delivered on all his promises. The car arrived on time for a reasonable price. I can't say enough good things about this experience. If anyone needs to ship a car with confidence and a fair price use Ship-A-Car and Bob will take very good care of you and your car.
5.0
I have never shipped my car before and was nervous. Tom and Ship A Car Inc made the process super easy and very affordable. Thank you for making this part of my travel so great!!! Will be recommending you to all my snowbird friends!
5.0
The girl I was dealing with on the phone Lisa was very knowledgeable and helpful. She got straight to the point of needs and did not BS me.
5.0
I have dealt with many customer service people and I have to say Lisa provided me with the type of service I expect. She showed professional and caring service.
5.0
This is the first time I have used a car shipping service but Ship A Car made it so easy that it won't be the last time! My car arrived on time and in great condition. Justen, the representative I spoke with over the phone, was especially great. He is very friendly and he answered all of my questions and concerns. I highly recommend them to anyone looking for a worry-free car shipping experience!
5.0
Justen was well spoken (i think i spelled his name right)...i searched everywhere for somneone that could answer my questions and ran into alot of customer service reps at other companies that I just did not trust, Justen on the otherhand answered all of my questions and did a nice job for me.
5.0
Everything was done in an outstanding manor.
5.0
Excellent Service on both ends. Car was shipped more quickly than expected. Driver was extremely flexible in making arrangements for both loading and drop off. This company communicated with me every step of the way. Couldn't be happier and will use them again.
5.0
Justen has shipped my motorcycles to rides all over the U.S. More often than not I've given him less-than-adequate time or extenuating circumstances, yet he always delivers like a champ. Go with Justen. He's your man.
5.0
I highly recommend ship a car if you're looking to have your car shipped long distance. I called around and Justin Varughese gave me the best estimate while being really professional. The transporter Chris did a door to door pick up and drop off, he was really nice and professional. He checked in with me the entire time and had my car delivered in 2 days. Really great company!!
5.0
Justen V. was my Ship-A-Car-Inc customer support and he did a phenomenal job! He walked me through the process, gave me detailed and clear information, and also warned me that prices could fluctuate. I was nervous, having never shipped a car before, but after speaking with Justen walked me through the process I felt much more at ease. My car arrived to my destination one day early, totally intact, and with promised pricing. I originally did not want to do closed-carrier options due to prices, however Justen found one that could pick up within my time window AND that was only $100 more than the open carry (as opposed to most closed places being $300+ more than open).
5.0
Ron contacted me in my corn head shipping,excellent job all the way around.
5.0
I used Ship A Car to coordinate transporting a Ford F550 Boom Lift truck from Waxahatchie, Texas to Portland, OR. This was the first time I had purchased an out of state vehicle and was nervous about the process. I shopped online and called around for quotes and found Ship A Car to be the lowest price by far for a fully insured shipment. Justen was courteous and professional, explained the process in full detail, and quickly put my mind at ease. When I had questions, he was always available to take my call, and made the process very simple from start to finish. He even checked in with me while the truck was en-route to make sure the driver was on schedule. We will be buying another truck soon, and I will definitely call Ship A Car to coordinate the shipment.
5.0
I recently relocated and I needed to move my car, so I shopped around. I called around getting quotes, it was a lengthy process; I called ship a car and I was connected to Justin, he was so curtious and informative on the process of shipping a car. He explained to me in detail about the payment process and who to contact in case there was an emergency while my car was being transported. The driver he set up for me was very pleasant, they worked with me and made sure I was home before they delivered my car. If i ever need to ship a car again I will call Justin just to make my life easier!
5.0
I was looking around for a car transport for my boss on short notice, Justen at ship a car gave me a price that was in the high end of the budget. After we had everything set we ended our call. literally it took him less than five minutes to find a driver and set it up for the dates I needed. If I need to ship another car again I will be calling Justen directly. There were no issues, he didnt give me any excuses, very professional and polite. If your reading this hang up and call Justen, bottom line!
5.0
Everything went great and it was an unusual move, a farm tractor with a mower attached to the rear. Their rep, Larry Farber was great, kept me advised during the whole move.
5.0
I never had to have a vehicle shipped, but recently experienced a family health emergency and needed to get a vehicle back to NJ. Instead of taking advantage by charging me a lot of money, Danny was extremely sympathetic to my situation and gave me an excellent price for truck to be shippend from Florida to NJ. The vehicle was delivered as promised and there wasn't a scratch on it. If ever I need this type of service again, I no longer have to look any further to find a company because I will return back here.
5.0
I recently relocated cross-country from Boston to Southern California and did not want to endure a road trip for the 2,000+ miles. After doing some research I trusted that Ship-A-Car was one of the best in the business. I called the 888# and spoke with Danny and the rest is history. The service and cost was exactly as told to me and there were zero issues. In the event that I ever need to use a car shipment service again, without a doubt I will use Ship-A-Car and dial Danny first thing.
5.0
I have been shipping cars for my company relocation employees for many years and had never been as happy as this time. Danny is the best. He reply to my emails and calls instantly. Quote is clear no hidden fees, communication is clear and easy. He even give me some discounts. His quote is the best comparing with other shipping companies. The pick up was on time, and delivery was 2 days earlier than we expected. He helped on all the questions I had with shipper. Got the car delivered from Houston to Sunnyvale in good condition. I will definitely use him again.
5.0
I live in Texas and purchased a classic car in Virginia. The seller suggested using Ship A Car and we were put in touch with Larry Farber at Ship A Car. Despite hiccups with the seller, Larry Farber worked with us in the most courteous, conscientious and professional manner and accomplished the delivery of the vehicle to me. I would highly recommend Larry Farber and would not hesitate to contact him and/or Ship A Car for future shipping needs.
5.0
The car was picked up on Tuesday morning in Phoenix and delivered Saturday morning in Illinois 60 miles north of Chicago in good condition. The transaction went smoothly from the beginning to the end. The customer service rep, Johnathan V. was capable and friendly as well as the trucking company driver.
5.0
Larry rocks! He solved a frustrating delay that others were not fixing. For just a few extra $$ my car was delivered in less than 24 hours after contacting him. Cool guy, and may my friend happy.
5.0
I worked with Danny and he helped me with figuring out how we will ship my trailer. At first I asked if we could put the trailer on a trailer I didnt get any responce to that untill the day before shipping it. We had a little hickup but it all worked out in the end. Danny did an awesome job finding the right person to get my trailer to me. The guys who brought my trailer were awesome they put it right where I wanted it. That was no picknick for them. lol. But I am very happy they got it here. If I ever need anything moved or if I know of anyone who needs something moved I will tell them who I used. Thank you Danny for all your hard work. And to the two guys who brought it. Awesome job. Thank you so much.
5.0
My wife and I wanted to drive from Buffalo NY to California,my wife said to me is to far is better to ship the car,so I called ship a car and answered Cameron the dispatcher since that first moment everything was so easy.Cameron waled me thru the process setting me up to A to Z.The driver was prompt and courteous ,my car arrived to CA in good condition. I highly recommend ship a car. Hugo from Buffalo.
5.0
that my son's 2002 Toyota Camry arrived in Washington (Bangor Naval Base) last night. Everything went fantastic…from the car being picked up on Long Island on 10/29 to it being delivered on 11/4. It was estimated to take 8-11 days but arrived in less time. So happy with your company and will recommend to other military families and anyone else that needs a car transported. Thanks again for helping to make the arrangements.
