The Ship A Car Customer Experience

Service quality is the first priority at Ship A Car, and it shows in what customers write after delivery. Below you will find real, verified reviews collected from independent sites like BBB, Google and Transport Reviews. Read a few before you book anywhere; it is the fastest way to know who you are trusting with your vehicle.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up in 5-star reviews across the major review sites, including BBB, Google, Transport Reviews and ConsumerAffairs. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
I must apologize for not writing sooner, but our move has extremely long and our household just arrived (computers as well). I can't say enough good things about the excellent service we received! Your communications with us, answering all my questions and keeping me calm all the way through the process were priceless. Our driver "Ihar" was fabulous! He made contact with us and came through as promised on arrival time. He took his time (being a true professional) to make sure that both cars were hooked up nice and tight to ensure no damage would come to them. He took photos of the cars and was very professional and kept in touch with us on his arrival. He was so quick getting our cars to their destination, that he beat us there. He did not complain about having to wait 3 hours, while our plane landed and we made our way over to meet him. The cars were in the same condition as when they left. We were very, very happy with his service! We will definitely refer "Shipacarinc" to anyone who asked us about shipping a car!
Shirley M
5.0
Fantastic company! Janet was especially awesome with perfect and timely communication both via phone and email. The car arrived early and in great condition. Well done!
Ryan H.
5.0
I loved dealing with them. Dana was awesome! She found a shipper immediately and my vehicle was picked up in 2 days and delivered in 24 hours after pick up. Everything happened exactly as she promised. She deserve a bonus. So very easy to talk to and made herself available after hours to make me comfortable with the entire ordeal!
Joseph M.
5.0
Very pleased with quick and thorough response from broker. My car was picked up at scheduled time in Fl and delivered to NY two days later. I will definitely use this car carrier service again.
Dorothy M
5.0
The experience from start to finish was exceptional. I had never shipped a vechile and my calls to set up was easy and pleasant. Extremely pleased with the service and especially the driver. Top notch services.? My son was happy and the trike was delivered safely and a day early. Would definitely recommend.
Sherry G
5.0
Phenomenal service! Ask for Janet,shes the best,great experience with her,she handled everything,,it was alot to get done,she made it easy for me ,5 star service and company
John B.
5.0
I had the pleasure of working with Meredith A from the beginning of shipping my car to the end of the transaction. Meredith was very professional and caring throughout the process. She answered all of my questions, and I had a lot of questions, and eased my fears of shipping my car. Whenever I called if she was on another phone call she always called me back in a timely fashion. I throughly enjoyed her work ethic and would not hesitate using her service again if the need would arise.
Deborah L.
5.0
Meredith was great! I tried two other companies and they couldn?t find a carrier. Meredith was honest and I had a carrier within the day! Totally recommend!
Kristy S
5.0
The process was easy. The car was picked up locally in Seattle and delivered on time at a convenient location in Illinois. The truck our car was on was enclosed, so t really wasn?t even dirty when it arrived. The people we worked with were professional and polite.
James P
5.0
I needed to vehicles shipped from 2 different states. I had booked with Roadrunner who was unable to provide transport when the deadlines arrived. Dana helped me get the first vehicle from Alabama to South Carolina and Bob really pushes the 2nd vehicles transport as I was on a timeline. With a promise of day after delivery I was impressed to be told that the vehicle a 2015 Porsche Cayman GTS had been delivered the next day!! I found Ship A Car online by typing the Top 10 auto transport companies... They were ranked #1... Nuff Said!!
Cornell S
5.0
Dana did a great job. She communicated with the dealership and myself to get my truck delivered quickly and undamaged. Appreciate all the work she did to get the job done.
Illene I.
5.0
You guys are THE best!! Thank you to Mark and Young for getting my car home and safe with me. I would HIGHLY recommend!!
Jamie W.
5.0
I recently had my bike shipped to S. Carolina from New York by the people at Ship a Car Inc. The transport process was flawless and quick. Dana, the agent I dealt with at Ship a Car was superb, as well as the transport vehicle driver, Ryszard. I highly recommend Ship a Car Inc as the go to company for automotive shipping.
Bruce W.
5.0
I bought a motorcycle out of state and needed it transported. The dealer recommended Ship a Car and so I called them. The price was much less than I expected so I hired them. I have never made a transaction like this so I was anxious. Bob walked me through the whole process making it a seamless evolution. The bike showed up and was perfect. Not a scratch. I will definitely use Ship a Car again if the situation arises.
Shawn S
5.0
Truck arrived two days ahead of estimated time given at time of quote. The staff at Ship a Car kept me informed of the delivery schedule, once it had been picked up. Well worth the price.
Dave S
5.0
I am so pleased with Ship a Car. My car arrived much earlier than I expected. I flew from California to Michigan on May 18 and my car was delivered on May 19. Ian kept in touch with me along the way. I would highly recommend Ship a Car and would use them if I ever moved again. Plus, my car arrived in excellent condition. So happy and pleased. Thank you.
Susan M.
5.0
Very nice company to deal with. A GREAT help at a good price. Very friendly and helpful. I dealt a lot with Janet.Shes the best. Thanks to all.
Glenn D
5.0
This has to be one of the most professional and reliable services i've ever had the privilege to do business with.. right from the beginning speaking with bob i knew i had chosen the right service to meet my auto transpoprt needs, The two drivers both lance and kennan ive used were ver y professional. as well as punctual, i wouldnt want any other service.
TIM C
5.0
We worked with Bob M. and he is AMAZING. We purchased a Ram Rumble Bee and we needed it shipped quickly for a surprise for my daughter. He was great at making that happen for us on schedule and in time!!!
Corrie H
5.0
Awesome Company and would recommend to others. Extremely professional Staff.
Doc
5.0
I was very satisfied with the service. Bob was extremely professional and easy to work with, as were the shipping companies that I interacted with. I would (and already have) recommended them to friends. Everything was organized and executed exactly as I was told it would happen.
Jason C.
5.0
Cody G was very professsional on the phone has good interpersonal skills and pays attention to details. I can't say enough about how pleased I was with your service. Already I have been talking to my friends and family about your service. ALL the way to the driver who was very pleasant. If I ever am in the need for an auto transport you'll be the only ones I will call. Thank you very much sincerely.
Wayne M.
5.0
Ship a Car is a life saver. I worked with Bob M. who was professional and eased my concerns about the whole process. Took all my calls and was very accessible. I used a different company that was completely unprepared to handle my reservation. Ship a Car was reliable and trustworthy. I'm happy to recommend them after my earlier negative experience with another shipper.
Jerome P.
5.0
Excellent. Cody was my contact and the service was great. He helped me understand the process and followed up every day on my situation including checking in after delivery to make sure everything was ok. Would recommend this company to anyone.
Jerry W.
5.0
Cody did a great job getting me my Road King quickly. He was professional and attentive. My profession doesn't allow me to answer my phone so he provided me with his cell phone number so we could communicate via text. He kept in contact with me through the entire process and made sure I was satisfied. I would recommend him to anyone looking to ship anything. If I had to rate him between 1-10 I would give him an 11!! Way to go Cody!! Thank you for the exceptional service!!
Jason D.
5.0
I have never had a car transported before. I was very nervous about my pick up. Cody G was exceptional at helping me feel comfortable shipping my pick up "Ruby". Cody kept updated on the process. Then the driver Mario from Santiago Transportation was dispatched out to pick up "Ruby". He was so nice and understood how much my "Ruby" means to me. He was driving Ruby from Lawton, Oklahoma to Fountain Hills, Arizona and landed her at the exact time that was scheduled. No problems whatsoever! Best customer service experience!!! They really care.
Linda M.
5.0
Cory G was very easy to work with and kept me updated at all times.
Maria T.
5.0
The customer representative from ship a car that handled my request was professional and easy to deal with. I had no problems and I?ll you this company again.
Timothy G
5.0
Great service from first phone call to delivery. Car delivered same day.
Virginia
5.0
After spending three weeks and past the deadline waiting for a carrier to pick up my car I switched companies and Dana B. helped me get my car picked up and shipped in two days. Great company and great customer service. Dana was a pleasure to work with.
Gabriel E
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