Missouri to Utah Car Shipping

Bob M. (the company rep) was polite, knowledgable, on point, and caring. He presented me with a reasonable quote, found the best driver in a short period of time. the pick up, transfer, and delivery went as expected. I will definitely give them a call the next time I want to transfer my car.

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.

Steven H was great! He helped me through the uncertainty of shipping my vehicle. I have no complaints and would highly recommend this company due to the excellent customer service!

Worked with Larry from Ship a Car a few months ago to ship a vehicle I purchased on the east coast back home to San Diego. Larry was detail-oriented, provided a driver with a fair rate, and picked up the car within the allotted time frame. The car was delivered earlier than expected which was the joy hiccup; as the vehicle was transferred from a tractor-trailer car hauler to a flatbed trailer from LA to San Diego. In doing so the delivery driver was given an incorrect phone number for contacting me. Fortunately, I was home at 10:30 pm to accept delivery. The other issue with this unexpected delivery is I didn't have the cash on hand to satisfy the balance due to the driver. However, a call to his supervisor and the payment was made via credit card. Would definitely recommend this coming and would use it again as they're properly insured as well.

They picked up my car in Texas and brought it to Charlotte. The guy driving was an excellent guy -- I had no problems with them. I'd use them again and would recommend them to others.

I would like to give kudos to Lisa who was of great help when I shipped my car. I would recommend to others to directly deal with Lisa as she was efficient and considerate every time we talked on the phone.

Excellent customer service from Dana Briones from inquiry until the successful drop off of my new car from Pennsylvania to Los Angeles, CA. She was professional, knowledgeable, friendly, reassuring and made herself available when I called to check on the location of my car after 4 days. I was also provided with the driver's full name and cell phone number. I most appreciate that Dana was honest about the estimated transport pick up and delivery time frame. The driver Alex was the absolute best. He called me and the car dealership the morning he picked up my new car. We spoke about 4 days later and he told me his expected delivery day. On that day, he texted me to let me know the time based on his GPS. He arrived earlier than expected. This was my first time purchasing a car from the internet, from another state and using an auto transportation company. I did have anxiety in the beginning. However, EVERYTHING went smooth and I have nothing but great things to say about Dana and Ship a Car Inc.

Phoned them to move a golf cart in Phoenix .Fast and clear response fro Peter to get it set up and explain all details Same for the actual individual (Fred) who got the vehicle and moved it. Very impressed and would recommend them for any type of car move Price was also fair and stopped me from renting trucks or trailers. What a positive experience!

I recently shipped a motorcycle from Las Vegas to Washington Janet kept you posted during all those times that the let me know when the shipper was going to be there and did an excellent job of keeping you posted as to where my motorcycle was and it was delivered safely and earlier than expected and I really enjoyed ship a car's courteous and efficient Haley of my business thank you Gary Sayre.