The Ship A Car Customer Experience

Service quality is the first priority at Ship A Car, and it shows in what customers write after delivery. Below you will find real, verified reviews collected from independent sites like BBB, Google and Transport Reviews. Read a few before you book anywhere; it is the fastest way to know who you are trusting with your vehicle.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up in 5-star reviews across the major review sites, including BBB, Google, Transport Reviews and ConsumerAffairs. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
When I called, I was encouraged by the information Larry provided about your service and best ways to reach him if we had questions. Pricing was fair and in line with what we expected. He called immediately when a driver was available. The transport driver's service had good follow up too and were happy to share information when I called them. The transport driver had good follow up and was easy to reach by cell. He picked up and returned the car to us in a timely fashion with no issues. Overall, it was a positive experience!
Nancy H. Dallas, TX
5.0
This is just a short note to say how pleased Jesse and I were with the service you and your drivers provided. Nick and Petr are real pros... Both are cordial and exceedingly pleasant to deal with and the cars were delivered without a hitch. The loading was performed professionally... Their skill and experience was obvious and they instilled confidence in Jesse. We were kept well informed along the route about ETA. As I mentioned a pleasure to deal with Nick and Petr. A good overall experience. We'd gladly recommend Ship A Car based on your professionalism Tom and the ease of ordering and coordinating shipment. Also your pricing was our lowest quote.
Tom P. Seattle, WA
5.0
This guy with Ship a car, his name is Cameron B, is an outstanding and honest man, hard to find this days. He lives with his words at all time from the bigining of setting up my car's shipment to the end of the delivery. The car delivery setup process went smooth and car was delivered much better than I expected. Awesome job.
Girma T. Manassas , VA
5.0
Ship-A-Car was the best! Excellent rates, very responsive (phone, e-mail, text), and they did exactly what they said they would. My truck was delivered on time, with no damage. If you need to move a car or truck, use these guys. The best!
Stephen K. Trabuco Canyon, CA
5.0
We used Ship a Car to transport 2 of our vehicles from Salt Lake City to Nashville. Justin was on it as soon as I gave the go ahead. The drivers arrived a little early, but patiently waited and our cars arrived one, before we did (but we had made arrangements for it to be received), the other as scheduled a couple of days later. No damage to either vehicle, just a lot of road dust as to be expected. I'd use them again in a heart beat. They were half the price of all the others and less that a week ship time.
DANA P. Salt Lake City, UT
5.0
I want to thank you and your company for making our first vehicle transport a great experience. You were most kind and patient with me with all my concerns. Vlad and Rasa could not be nicer and thorough people to work with. Vlad was so careful with our Jeep and Rasa kept me up to date with phone calls. I will use your company again and recommend to friends and family!
Brenda M. Gurnee, IL
5.0
Hello my friend your service was most excellent. You most of all truly showed me that your company take the needs of your customers to heart. Everyone having to get my BMW shipped from California to Gulfport Ms was amazing. I rate your company a 10 and you Khaii a 10 +. Thank you very much. Carolyn Ford a satisfied and future customer.
Carolyn F. Gulf Port, MS
5.0
I never shipped a car. I had no idea what, where or who to talk to. Harry Burge of Ship a Car answered the telephone when I called. The man is phenomenal! Harry explained the industry to me and gave insight so I could make a decision to sign on with Ship a Car. Harry played a key role in communication between myself and the seller. I live in Wisconsin and purchased a car in Southern California on Craigslist. So the entire transportation schedule was handled brilliantly by Harry Burge. The car arrived ahead of schedule and in pristine condition. Thanks Harry!!!
Dave S. Oshkosh, WI
5.0
CALLED SHIP A CAR FOR A QUOTE TO MOVE A CAR. LAWRENCE ANSWERED AND FROM THAT MOMENT ON MY WHOLE PROCESS WAS SIMPLE AND PAINLESS. THE PRICES AND SERVICE WERE IMPECCABLE. LAWRENCE WAS PERSONABLE, FUNNY AND PAID COMPLETE ATTENTION TO EVERYTHING I SAID, SO IF YOU ARE IN NEED OF TRANSPORTING SERVICES, DO YOURSELF A FAVOR AND CALL LAWRENCE AT SHIP A CAR. IT WAS A WORRY FREE EXPERIENCE, THANK YOU LAWRENCE.
Troy D. Pittsfield, MA
5.0
Mr Khai R. was very helpful, polite,funny. Was on top of it. Reasonable price and delivered my boat in a day!!! The driver Darren R was very nice and helpful.
Karol D. Kildeer, IL
5.0
I would definitely recommend using CFR AutoDirect because the company was reliable, professional and honest. From the first phone call to Lisa Panuccio who set up my transport, to Henry Moreno who picked up my car, I was 100% satisfied with their service. I have used 3 other car companies before and not one company followed through on the contract and we were forced to drive our car from Connecticut to Texas at the last minute. I was very leery of using another car company and expressed my concerns to Lisa. She was very reassuring but the proof of their reliability was the fact that my car was picked up on time, delivered on time, no hidden costs and was in perfect condition. All I wanted was for my car to be delivered from Connecticut to LA on time and that is exactly what was done!!! Lisa also remained as my personal associate until the car was delivered. Anytime I called to ask her a question, she picked up immediately and everything she promised was what happened. Don't waste your time looking for another car transport company that will promise you the world and then they won't deliver! I would recommend this company to anyone and use them again without hesitation!!
Lynn D. Orange, CT
5.0
The agent of this car shipping company ShipACar, Mr. Harry Burge, did take care of shipping my car very well and in all steps. The drive is also a good man, .Jair "J.J" Marinho Jr, I greatly appreciate for their business and service. Strongly recommend this agent and this company for whoever wants to ship his/her car.
Doanh T. San Jose , CA
5.0
My experience with Ship a car service was extremely satisfying and worry free. The organizer Khaii R. and also the driver AJ who came to pick my vehicles up were very helpful. I particularly liked their attitude towards their job and I would highly recommend doing business with them.
Hemanth K. Slidell, LA
5.0
Larry the service was excellent on the truck transport and I never write reviews, but made an exception in this case.
James A. Appleton, WI
5.0
I had my car shipped from TX to MA, At first I had so many questions and concerns. Lawrence was amazing. Not only did he put me at ease, he stayed in touch with me while I waited for a driver. He made this process so easy and I had such confidence immediately after talking with him. I will recommend Ship a Car Inc. to any and everyone! Lawrence delivered results so quickly. The pick up and delivery was so easy and the drivers were so nice and thorough. I had not one concern as they loaded my car. Thank you Ship a Car and a very big Thank you to Lawrence. If you ever need to use these services this company is absolutely the way to go!!
Reisa K. San Angelo, TX
5.0
The service rendered to me by Larry Farber was excellent. He went out of his way to help me promptly, courteously and with feeling. He was aware that during this process of getting my car shipped, my beloved wife passed away suddenly as a result of a Brain Hemorrhage. I was devastated and sometimes it was hard for me to concentrate. But Larry was very understanding and sympathetic. That was very commendable and he deserves high grades for his services.
George G. Denver, CO
5.0
After looking and getting quotes from a bunch of companies, Ship A Car won my business by providing me with great customer service and a great quote. Thank you Yvonne for your great service!
Alejandro R. Plantation , FL
5.0
Just wanted to say Thank you for handling our shipment. The driver was very nice and prompt. I'm always afraid of these online companies that are based out of town. But I will have to say, I will refer your company to others. The experience was Great ! Not what I expected at all. Thanks again!!!
KATHY T. Lyndhurst, OH
5.0
Thank you so much for your help in transporting my car from Seattle to Virginia. Everything went great! Your arrangements were fantastic! Very seamless and easy. I got the car within three days and the drivers were super about getting the car picked-up from my sister (they had to call her a few times) and then the drop-off was perfect. They told me when and where and were on-time too. THANK YOU!!! I have already recommended your company to my friends and I hope they will call you. Your company is very professional and pleasure to work with!!
Honor F. Alexandria, VA
5.0
I used Ship a Car to ship my daughter’s car to Illinois from her school in Arizona. Larry Farber and his company were very helpful and efficient. I plan to use Larry and Ship a Car to return her car to Arizona this fall for the school year.
Bill A. Tucson, AZ
5.0
I am extremely grateful for the Help in having my $40,000. Gold wing trike Mr. Farber set up for me quickly from Santa Fe, N.M. I had to fly out in 24 hrs.due to illness leaving my trike at a hotel with the key for shippers. Picked up on Saturday July 9, arrived Monday July 11. Perfect cindition. Well worth ever dollar. Other shipping wanted a loading dock at pick up and drop off. Because it's a trike. That was unacceptable. Thankyou Larry Farber for everthing.
Kathiilee D. Clermont,, FL
5.0
Larry Farber of Ship a Car Inc. helped my daughter and I get her car transported from New Jersay to Utah. We had a difficult time schedule to meet, but Larry worked hard and did a great job coordinating events for us. His communication was very good. Highly recommend him!
Ronald L. Lawrenceville, NJ
5.0
Everything about the process of transporting my car with the people over at Ship A Car went according to plan and exactly as they said they would. The guy that came to pick up the car was right on time and very engaging. He took the time to tell me the plan for the delivery of the car and the time frame in which it would be delivered. The guy took great care in loading my car up which I really appreciated. The car ended up arriving at the destination before I did which the guy said it would and he was able to contact my daughter so that she was available for the delivery. The whole process was just so smooth and easy and went exactly as they said it would which makes me one happy and satisfied customer.
Robert C. Newark, NJ
5.0
I had originally scheduled a my car transport with Nationwide auto transportation (don't us them). On the day of my pickup nationwide called me stating that they had no one to pick up my car after I have made a reservation 2 weeks prior. When i originally made my reservation i was told tbwy would contact me two day before the pick. Due to their lack of professionalism I cancelled there service. I called ship a Car the same day and Pepper answered. We scheduled a pickup for the next busy day and with 48 my car was shipped from Florida to California.
Kirk S. San Diego , CA
5.0
Everything went well. I really appreciate your help with my move. Your company should be proud to have such an attentive and personable individual as thier employee. You made my transition to California a piece of cake. Thank you for following up and if I need my car or have any friends in need of a transport provider ship a Car will be my only recommendation. God bless you. You are an angel!
Curtis C. Jacksonville, FL
5.0
We shipped a 2000 Camry from VA to NE. The only drawback was that it took 2 1/2 weeks to get a carrier. The pick up and delivery was flawless and the car was in the same excellent condition on delivery as on pick up. We received excellent service from our agent, Lawrence Knapp. We have no reservations recommending this company.
Kathleen N. Burke, VA
5.0
My son needed his truck transported from the West coast to North Carolina. Identifying a reliable auto transportation company is nerve wrecking especially when you had a prior bad experience. Pepper Long's efficiency put me entirely at ease. She thoroughly walked you through the whole process and addressed all my concerns and questions. She even gave us her cell phone number so that we can reach her after office hours. My son received his truck in a week as stated. Thank you Pepper for your sense of humor and professionalism. If you ever need your car transported across the country,My son needed his truck transported from the West coast to North Carolina. Identifying a reliable auto transportation company is nerve wrecking especially when you had a prior bad experience. Pepper Long's efficiency put me entirely at ease. She thoroughly walked you through the whole process and addressed all my concerns and questions. She even gave us her cell phone number so that we can reach her after office hours. My son received his truck in a week as stated. Thank you Pepper for your sense of humor and professionalism.
Ada W. Durham, NC
5.0
Lawrence Knapp has been most gracious and helpful in supplying me with the information and process needed to ship my vintage car from upstate NY to Phoenix AZ. He patiently answered all my questions and was especially helpful educating me in my first experience shipping a car. In the future, if I need to ship another car, Lawrence Knapp will be the first person I call!
Ann A. Phoenix, AZ
5.0
What a incredible experience it has been shipping my car with your company. The whole thing has been seamless and carefree. Vitaly was a great guy when he picked it up and when he dropped it off. Thank you for all your assistance in making it this way.
Joe S. Red Hook, NY
5.0
Pepper Long is a dedicated worker that stays on the phone until her customers needs are met. Not only is she courteous, professional, and a joy to deal with, but her time is used wisely and she arranged for my '47 Indian chief to be delivered ahead of schedule with a professional driver, keeping me in the loop as to where and when the arrival would happen. The Indian was secured greatly covered in blankets with not a scratch on it. Ask for Pepper and rest assured you'll be in good hands!
Charlie H. Bryant, AR
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