The Ship A Car Customer Experience

Service quality is the first priority at Ship A Car, and it shows in what customers write after delivery. Below you will find real, verified reviews collected from independent sites like BBB, Google and Transport Reviews. Read a few before you book anywhere; it is the fastest way to know who you are trusting with your vehicle.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up in 5-star reviews across the major review sites, including BBB, Google, Transport Reviews and ConsumerAffairs. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
I had two vehicles shipped to California . One from Massachusetts and the other from Tennessee . The Shipping Coordinator named Kahlie was in charge of our case. He was thorough,professional and kept me appraised of the status of the vehicles. Each vehicle reach California safely and without blemish. I would strongly recommend Ship-A-Car if you are shipping a vehicle. A first class and 5Star rating
Dale W. Simi Valley, CA
5.0
Superb customer experience. Belinda / Janet made it simple, clear terms with great communications. These folks really stood out from the  haphazard world of transport, as a real professional organization with high customer service standards. Will not consider anyone else but them.
Max D. Tate Jr.
5.0
Cameron Baker was awesome. Great service, great delivery, very professional. Thanks for everything! I would use and recommend you guys again!
Josh A. Visalia , CA
5.0
I called in a bit of an emergency needing to move a specialized RV unit in the same day (less than 5 hours from ship time). Willie Dublin worked MAGIC to get my shipment covered with a carrier on time and within budget. First time using the service. Willie was extraordinarily professional and delivered on all of his promises. Will definitely call him in the future, and you should too.
Andrew Suciu
5.0
I had two vehicles shipped to California . One from Massachusetts and the other from Tennessee . The Shipping Coordinator named Kahii R was in charge of our account. He was thorough,professional and kept me appraised of the status of the vehicles. Each vehicle reach California safely and without blemish. I would strongly recommend Ship-A-Car if you are shipping a vehicle.
Dale W. Simi Valley, CA
5.0
Dana was a great representative. She knew texting was best for me and accommodated my request for preferred contact. She understood my timeline and was very patient with me. The carrier showed up at my door in Florida to pick up the motorcycles on time and put them in my garage in RI, parked and cared for perfectly even before I arrived home. I watched Mike secure our bikes on the truck. He was very tolerant and patient with us. I would highly recommend them and will use them again for our motorcycle transport.
Jodys Cowdin
5.0
it was excellent service provide by Ship a Car while i was shipping my car from Rhode Island to Texas. they answered all my questions (yes i had a lot) patiently before i book the service with them. they keep updating the status on time. more important the car had been reached to my destination, exactly the day they promised without and scratch and any issue on my car. i received the way it had been given during shipping. i really appreciate their service.
JOYJIT R. Austin, TX
5.0
I must apologize for not writing sooner, but our move has extremely long and our household just arrived (computers as well).  I can’t say enough good things about the excellent service we received! Your communications with us, answering all my questions and keeping me calm all the way through the process were priceless. Our driver “Ihar” was fabulous! He made contact with us and came through as promised on arrival time. He took his time (being a true professional) to make sure that both cars were hooked up nice and tight to ensure no damage would come to them. He took photos of the cars and was very professional and kept in touch with us on his arrival. He was so quick getting our cars to their destination, that he beat us there. He did not complain about having to wait 3 hours, while our plane landed and we made our way over to meet him. The cars were in the same condition as when they left. We were very, very happy with his service!  We will definitely refer “Shipacarinc” to anyone who asked us about shipping a car!
Shirley Martinez
5.0
Cameron B. with ship a car, Inc. Was excellent and staying in touch with me throughout the process. The driver of the carrier was polite and experienced.
Brady F. Santa Rosa Beach, FL
5.0
I was flexible with the dates for pickup and delivery which helps. The initial carrier that was chosen ended up not being able to complete the delivery but Dana was able to get it worked out in the end and get my vehicle delivered.
Michael Hoffmann
5.0
Khaii should be promoted! He did a great job of making me feel comfortable with the service provided and making the entire experience seamless! I tried my best to give him a hard time, but his jovial behavior and demeanor made this entire experience fun and removed the stress and pressure that I felt in having my car shipped! Thanks Khaii Ross!!!! You're a real asset to this company!
Valerie H. Marietta, GA
5.0
I had been looking for someone to ship my car for three weeks. I needed my car shipped from Alabama to Texas. The pickup location was kind of out of the way so I feel like that is why it was a longer process! However ship a car inc was the third company I found and had someone to pick my car up within a week! The price was a little higher but I felt that was due to the pickup location of my car. It was picked up on Thursday and delivered the next day! The only issue I ran into was a language barrier with the driver. However, he was very nice and understanding! I will book with this company again.
Markeona King
5.0
Ship a Car Inc. arranged transportation for 3 of our company vehicles to move across the country. They met our requirements and provided an auto hauler in a very timely manner at a competitive rate. The entire process went smooth and trumped many other auto transport companies I've used in the past.
Phil K. Saint Michael, MN
5.0
Joseph Gorfien at shipacarinc was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!
Larry Sitton
5.0
Everyone I worked with from the beginning up through the delivery was excellent to work with.
Mike B. Butte, MT
5.0
Bob is very professional. 1900 mile ship and it went flawlessly. Would higgrecommend. They are #1 ranked for a reason. A+.
Steve Miller
5.0
The customer service at Ship A Car Inc was very good. They did what they could do for me in the time frame they could. I had just come out of a bad experience with a previous company, so I really appreciated that. They shipped my vehicle cross-country from Las Vegas to Michigan within the time frame they had said, with no damage. The price was just what they said it would be over the phone- no extras or anything. It was decently priced. The person on the phone was very professional and a good spokesperson for the company. She told me what they could allow to happen as far as delivering it on time. This was the first time I used them and I would go back again.
Tinell L. Warren, MI
5.0
They did rather well, slight delay but not bad. My C3 Vette made it after getting jerked around VERY badly from others.  To make the deal happen they cut their part by 50 bucks and increased the drivers share. My cost for a very out of the way place and 475 miles remained at $650.00 where as others wanted $725!
Ralph Mouth
5.0
Ship a car inc has beyond amazing service , they are on point about everything , they answer alll questions without any hesitation, they go all out on satisfying their customers. My representative that I dealt with was Lisa and she was excellent I had zero headache zero worry and I was stress-free . I most definitely recommend ship a car inc for anyone who needs auto transport needs!
Anthony P. Bellmore, NY
5.0
Fantastic service. Took care of me and made sure my car reached safely and in time. Bob kept my mind at ease during the whole process.
Vinod Vasudevan
5.0
I love the people at Ship A Car, they never let me down and are always professional. I've had two cars shipped by them and there were no problems or damages. Their communication is excellent and I've referred them to several people in my office.
John B. Bronx, NY
5.0
My three vehicles showed up early and in perfect condition. All up front pricing and no surprise costs when I picked up my vehicles. Would highly recommend to anyone.
Jeffrey Watts
5.0
My coordinator was Lisa P and she was awesome. She kept me in the loop as my motorcycle was transported almost 1600 miles. I would use Ship A Car again.
John N. Woodbury, MN
5.0
My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days).  I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me.  I have a new 2019 model of luxury car and it was delivered in very good condition.  Please ask for Dana when you call.
Abhishek Rai
5.0
I received my car last Friday and it was in great condition. Thank you so much for all of your help in this. You were always so responsive and it made the process much easier! Thanks again!
Michael S. Laguna Beach, CA
5.0
Called and booked to have my 1966 Mustang fast back transported from Missouri to Florida. Went off without a hitch a little pricey but worth it. Arrived untouched would use this company again.
Melanie Arnette
5.0
Danny, The BMW was picked up last night. Very carefully loaded into a beautiful first class rig. Thanks to you and Lena.
Randy A. Ellicott City, MD
5.0
Ship a car Inc is highly recomended! Bob Moran is very helpful and professional in scheduling everything in a time manner! Used their company to ship my car from San Diego to Corning, New York. There was no damage on the car and it was delivered as promised in about a week, pretty good for coast to coast shipping. Would use them again next time.
Fangyao Su
5.0
I wish to wholeheartedly endorse Theo @ Shipacarinc for the way I have been treated as a first time customer. He has shown me knowledge of his job, and is also very good at customer service and communication. He has responded in a timely manner with courtesy and professionalism. I highly recommend Theo and his company's services for anyone seeking to transport a vehicle. One only has to read the horror stories on the Internet with other companies to make one nervous of the process. He has made me comfortable and confident of the outcome.
Alan M. Peru , NY
5.0
Very smooth transaction, delivery was early and they were able to find a drive within a day. very easy to deal with, great communication, always picked up when I called. highly recommended.
Mike Chan
5.0
The original delivery truck for my motorcycle broke down. Lisa Panuccio arranged a backup truck with minimal delay. Great work! Thanks, Jim Sickler
Jim S. N Chelmsford, MA
5.0
We checked with several car shippers before we found SHIPACAR.  Excellent customer service, fast booking and delivery as promised. Thank you Darius Johnson!
Karen Miller
5.0
Larry, Just to let you know that the tractor arrived last evening in perfect shape. The driver was a kid from Poland who was a real delight-very courteous and competent. He drove the tractor off the carrier and then took a picture of me on it, said he had never shipped a tractor before! So thanks for the great hook up and service. If shipping ever comes up again, you will get the recommendation and of course, my work.
John V. Littleton, CO
5.0
A+ Great to work with. Ask for Gabriella. Driver Toni was awesome. Highly recommend.
Anne Turner
5.0
Anyone in need of a speedy, professional business to transport a car would be well-advised to give the Sip A Car company the opportunity to handle this transaction. I received an instantaneous quote for my vehicle which had been in a collision and repaired in Florida. The quote was most fair, and I signed up immediately for thus company to handle the delivery to my home in Ohio. Anytime I had a question, the representative Fernanda Lopez responded promptly and helpfully. I couldn't have been more pleased. My car was returned in perfect condition.
Elsa B. Westerville, OH
5.0
I had my car shipped from Hollywood, Fla. 2 weeks ago & what a pleasure. I spoke to Bob Moran several times as I was so nervous. He was wonderfully reassuring & patient. My car was picked up & delivered almost to the minute. I will definitely use ship a car again!
Fern Walton
5.0
I travel quite a bit for work and instead of towing my fifth wheel myself I rely on others. In a google search I found Ship A Car and am so glad I did. Transport Coordinator Cameron B. paid attention to each detail of my move, and communicated with me every step of the way. The paperwork was simple, the price competitive, and the service impeccable. Pick-up and delivery was ahead of schedule, and I couldn't be more please with the company, as well as Cameron's attention. I HIGHLY RECOMMEND SHIP A CAR, AND ASK FOR CAMERON!!!
Bettina K. Las Vegas, NM
5.0
Great folks. Had an 87 F150 I needed transported from Summerland Key, FL to a shop in Jacksonville, FL. Same person to pick up delivered too. Truck did not start so they had to pull up their trailer and that was not a problem. A gal named Dana I worked with was awesome and very cordial. Matter of fact we chatted about her daughter being in the Boy Scouts and her father, like me, having served in the Navy...very personable and that gave me a nice warm and fuzzy.
Rob Lasky
5.0
Awesome to work with and they did exactly what they said they would do! Price was fair for the service I received!
Mike K
5.0
I cannot say enough positive things about Steve and Ship a Car. This is our second experience in needing to ship a vehicle, but our first experience with this company. We hired this company to help us transport our vehicles from Hawaii to Michigan. Steve either always answered his phone or was extremely prompt in returning my phone calls. Their pricing was extremely competitive and the best price around at the time we booked them. Every detail was explained thoroughly and every question answered. Our vehicles arrived on time, one actually arrived early, with no damage from the transporters dispatched by Ship a Car. If you need to transport a vehicle, I recommend that you give serious consideration to Ship a Car (and Steve).
Margaret Lowing
5.0
Extremely happy. They took care of every detail of transporting my forklift. The process was flawless and the price was reasonable.
Anthony Harris
5.0
Joseph was the best, he was on it and answered all my calls, picked up and delivered next day, no long waiting for them to pick up, They want your business and the cost was cheaper than any others also did i say picked up same day after purchase of car . You cannot go wrong with this shipper.
FAT CAT AMPS - Alleycat
5.0
Mr. Moran was excellent. Highly recommend fast and easy went above and beyond
Lexus Delivery
5.0
I have used Ship-a-Car for several years now, and they have arranged for professional transport services who delivered our vehicle, always as promised. Their service and follow-up have always been great (thanks Bob).
Jim Harding
5.0
Thank you both so very much for your Superb service and professionalism. From booking to scheduling to pickup and delivery we give you an A+. We really appreciated the communication and updates on when you would arrive and deliver, and accommodated a nearby location as our street is very narrow.  Thank you Bob for following up with me when you noticed the agency my daughter selected would disappoint her. You went above and beyond to help us and met our timeframe.
Sarah Clogston
5.0
After being contacted my at least 20 shipping companies, I almost gave up! Then by the grace if God I contacted Ship a car and I spoke with Bob Moran, he is the best!! He said he’d call me back in 15 mins, I don’t even think it was 15 mins, he called back and BOOM he coordinated it effortlessly!!! I can’t believe how smooth the shipping was, I wish I started with Ship A Car, excellent service.....I would HIGHLY recommend, the driver dropped the car a day early - what a plus!
Maria D LaRosa
5.0
I needed to transport my car from Kentucky to Nevada. I requested a quote and received one via email. I then received a phone call from Bob M. Bob worked with me explaining the process for shipping a car and once I had sent in my paperwork he went to work finding a driver to transport my car. When the first driver's dispatcher called to let me know my driver's truck broke down, I immediately called Bob and explained the situation. He got to work finding a new driver for my car. Having Bob on my side, to arrange this transport was a huge relief to me and I was glad to know that things would be taken care of. My car arrived on time (actually it was there before I was expecting it) and l was very pleased with this company. I would highly recommend them and Bob M. to anyone looking to ship a vehicle safely and with no worries. Thank you.
Janice Farmer
5.0
Outstanding service!!!!! If I could give them 100 stars I would! Francisco Rullan was personable, knowledgeable and super friendly as well as Valerie and her father. They gave me daily updates and the car was delivered in perfect condition. I highly recommend Ship A Car, Inc.!!!
Gina Giardina
5.0
I've been working with bob for a while and I have to say his service is amazing. I recommend ship a car to all of my customers. Great service and Great prices.
Giovany Ballarales
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