Wyoming to West Virginia Car Shipping

Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.

Danny was very helpful and patient with my move. The drivers were great as well, communicated with me from pickup to drop off. I would recommend them to anyone.

The rep who answered the phone was a car person. He explained to me that his dad had lots of cars and he had a Dairy Queen and they parked their cars out front. I’ve always been around race cars and he has a racecar. So, out of all the people I talked to, whoever that rep was, he was the most knowledgeable. He is probably Ship A Car’s best salesman. The car was to be transported to my house and they said it would be here Friday. I was out of town and I was driving back from Fort Worth in the evening on Wednesday, and I get a call. The man said that he would like to drop off my car that night. I said that I was not even at my house and asked how he got down so fast. It was Wednesday. He said not to worry about it and asked if he could drop it off between 7:00 and 8:00.   I got up in the morning and my wife informed me that the sprinkler people were coming. So at 7:15, at least four pickup trucks and about eight guys showed up, and they all parked around our house. And at 7:45, a neighbor, two houses down, was replacing their fence. So, another four trucks showed up with eight guys. And accordingly, I’m going, “Where is this guy?” And sure enough, here he comes with the transport, zigzagging in between all these parked trucks. He asked where he would park. I told him to back it in our cul-de-sac and he did. Then, the local security guard asked if I was moving. I told him I was getting a car delivered. So, he stops. There must be 20 people, all watching. Then the driver asked if I knew how to drive a stick shift. He couldn’t get the car out of the carrier because he couldn’t drive a stick. So I told him I would help him. He’s got two cars in the carrier, mine, which follow in the front, and another car that’s barely turned over. It’s shaking and rattling, and he backs that out. He puts it in neutral and it’s just sitting there idly. He comes back in and gives me the keys. I asked him if he realized how much space there was between the door and the carrier and I couldn't get in the car. He’s a skinny guy so he gets in the car. I told him to wind the window down, get out of the car and let me see if I can hold on the top of the carrier, and I’ll get in like a racecar driver. So, that’s what I did. And the moment I turned on that car, I was in heaven. The sound of that car gave me goosebumps, and I backed it up probably about a half a mile per hour, super slow. I drive around all the cars and I said that I got to inspect this because it was way dustier than what the photo showed. I looked at it and it was perfect. Finally, my wife started talking to the two other people that wanted to talk to me but I said that I gotta get this in the garage and check it out. The driver was gonna leave and once he leaves, if there were any problems, it’s sorry, Charlie. Then, we paid the driver and he was all smiles because it was 1s, 5s, 10s, 20s and 50s. We hadn't had a chance to go to the bank to just give him a 100. And he got in his trailer. It was a very nice experience.

Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four-seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you, Joseph!

Bob Moran. Is AMAZING ! I shipped my car from Las Vegas to Pennsylvania. Bob has kindness , compassion, respect ,empathy, and professionalism for the stress and planning that comes with moving. His customer service deserves him to be an owner of this company. And he should get a raise of 50% in my opinion. Because he communicated on a level that all customer service people should learn from this man. He returned calls and texts with in 24 hours and was honest and transparent if he could meet your deadline. And he did all that by being calm and giving a 100% effort in putting our needs/ the customer first. If your going with this company, then ask to have Bob as your person . Thank you Bob! Godbless!

I cannot say enough good things about this company! A+ service. A+ pricing. A+ speed. After realizing that my deployment to Texas who is going to last longer than four weeks, I was tired of using Lyft and I knew I couldn’t be without my motorcycle. I requested a quote from their webpage along with five or six other companies. Paul Murphy responded quickly to that email with the second to lowest cost to get my bike 1,230 miles from Ocala, Florida to Pharr, Texas and then followed up the next day with a voicemail. After comparing prices and reading the reviews, I knew this was the company for me. They did not disappoint! I spoke with Paul at the end of the business day on Thursday and within 15 minutes he was calling me to inform me that he had already placed my order with driver Eric Andrews of Andrews Transportation LLC to be delivered 3 days later on Monday. I spoke with Eric on Saturday to confirm where my bike would need to be left. He too was very professional and easy to work with. To my surprise, Eric delivered my bike a day early on Sunday morning. Thats right, my bike was delivered from call to drop in 2.5 days!!! Both Paul & Eric’s professionalism may me feel comfortable that my prize possession was in good hands. I would 100% recommend this company to anyone wanting to move theirs. Thanks guys.

Bob Moran was a dependable pro and, after the primary driver suffered a truck malfunction, he found a replacement driver who seamlessly picked up the ball and executed a perfect transfer. This was new territory for me but SHIP A CAR lived up to their rating. Well done.

I was very pleased with this company. Customer service was great. Melinda made the contract clear and was able to get a driver within a week. The dispatch person, Amanda, was always available to inform me of where my car was on route. My car arrived in good condition in a timely manner, and the price was more reasonable than some other quotes I had gotten.

Yvonne B. was fantastic! She coordinated with both my husband and I to have my car shipped from Seattle to Pittsburgh. The experience was smooth with my car picked up directly at my apartment and delivered at my new apartment. Both drivers that I interacted with were nice and professional. I highly recommend Ship A Car.