Wisconsin to Alabama Car Shipping

I'm not sure if I just got the trash of the company, regardless of the good reviews but I'm already dealing with the death of my father and had to move an ATV out of his place after he passed. I decided to use this company and it has been one problem after another, then they contracted with a driver who never gives us any updates or answers his phone. We were told it would be delivered same day, so we got no estimated times and just waited around with no phone call. So we called the company and was told, oh sorry, we were going to update you in the morning that it was going to be delivered next day in the evening. So I follow up the next morning and was told I would get a call back, but never did. I tried to be courteous because I know everyone deals with all kinds of customers, but this company is terrible, along with the company they contracted with.

Just wanted to say Thank you for handling our shipment. The driver was very nice and prompt. I'm always afraid of these online companies that are based out of town. But I will have to say, I will refer your company to others. The experience was Great ! Not what I expected at all. Thanks again!!!

I could not have been more pleased. Everything i was told and promised up front was actually the it happened. They picked my car up on time, it was bought to me on time, my car was in perfect condition, and everyone involved in this effect of transporting my car was extremely polite.

I booked my car with Howard . To ship from Atlantic Beach Florida to Irvine California . We agreed to 1300.00 fee . That included three containers in my car upto 100lbs... upon delivery I was charged an extra $100.00 for the containers. They would NOT unload my car until I gave them the extra $100.00 dollars. I had called Howard several times on the issue and he never resolved the issue of the extra 100.00 dollars . This company is a ripoff. They are by far the most expensive ones out there. I will also be reporting them to the BBB. I was so excited to have my shipped only to have a huge negative experience with this company.

We are military and we had to ship our 2nd vehicle from JBPH-Hickman, HI to Seattle, Wa. Using Ship-A-Car Inc was the best decision we could have made. They weren't the cheapest option, but you get what you pay for. Bob walked us through the entire process and he was constantly keeping us updated. We shipped our SUV 30 May 17, left Hawaii the very next day. Coming back stateside, we received some grave news. We had a death in the family. We now had to go on emergency leave, but our SUV was on its way to our new duty station. We had to leave right away and didn't know if we would be back in time for the delivery. Bob was an angel! He coordinated everything from our SUV being pick up at Seattle, Wa to the delivery being held without incurring extra charges on our part (Thank you Aaron!). With everything that was going on, it was refreshing for a change to have someone else watching out for us. He made the entire process easy and painless. We couldn't thank him enough. If we could give him 10 stars, we would. If we had to ship a vehicle again, I know exactly where to go, Ship-A-car Inc.

"Trying to ship a Burning Man art car halfway across the country can be difficult. It’s even harder when you only have 5 days’ notice. I found GolfCartShipping.com (run by Ship-A-Car) purely by chance after exhausting half a dozen other providers, but when Bob Moran picked up the phone I knew was talking to a professional. He recognized the tight schedule and budget we were working with, and he I could tell he enjoyed the uniqueness of our project. He told me he would see what he could find, and he set right to work. By the next morning, Bob had a driver and a quote that fit our budget and would get the car there just in time. But of course, it couldn’t be that simple. Nothing with Burning Man ever is. We had bought a trailer on the chance that we would have to deliver the car ourselves, and now we wanted to know if the trailer could be brought too? And, would it be possible to take the car all the way to Black Rock City, instead of just to Reno? Bob took these questions and curve $@!#% with great patience and skill. He juggled our phone calls with those of his vendor and figured out a plan that would work for everyone. We were so happy. Life was good. But, like a rockslide, my partner sent me a message that changed our plans entirely. The work that Bob and I put in was flushed away. The last phone call we shared I felt like I was kicking a puppy. Bob is without a doubt one of the best brokers, sales reps, and all-around human beings that I’ve worked with in a long, long time. I feel genuinely guilty that I had to cancel our plans and take business away from him. I happily offered to pay him, at least something, for his trouble, but he very calmly and kindly declined, and wished me all the best. This review is the smallest way I could thank him for his time, effort, and consideration. I hope, if you’re reading this, that you appreciate Bob’s character, and that you’ll consider giving him a call for your shipping needs."

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.