West Virginia to Rhode Island Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Excellent from start to finish. Very professional! Cody was my agent and Sam was driver. They both were awesome!

Had never shipped a car in the past. Transport coordinator, Bob Moran, was more than patient answering my numerous questions. Entire experience went smoothly and exactly as planned.

Bob did a wonderful job of making my transport work for ME. Moving across the US from one coast to another is really stressful. Bob coordinated my auto pick-up so we could use the car to take our luggage to the hotel at the airport where we were flying out the next morning. The driver that came to pick up / load the vehicle was incredibly kind and flexible as our "last day at the old house" got a little crazy. Then the car arrived even earlier than expected on the other coast! I would recommend Ship A Car inc to anyone needing auto transport. Their communication is awesome, they work with you to get you the best price and they follow through every step of the way.

Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.

I contracted with Ship a Car to pick up and deliver a motorcycle. Steve was great to work with. They arranged for the motorcycle to be picked up on a Saturday and it was delivered to me 900 miles away, the next day (as Sunday). I was amazed. Price was reasonable and they far exceeded my expectations. I have used other motorcycle shippers in the past but this was the best experience by far. I will definitely use them again.

Chris at ship a car did a great job locating a truck for me. Everything in between was really good too.

The transport company I chose didn't show up and it was pretty bad. I switched to Ship A Car and I liked their communication. People let me know what's going on and I'm good. When I called to ask about anything, a person was there and responded. He called me to let me know that he had someone to pick up the car. From then on, it was good until delivery. After delivery, I got a follow-up call so it went well.   The transport was from South Carolina to Utah, which was about 2,200 miles. When the car was picked up, it took a couple of days. There were two drivers and they just continually drove. I couldn't believe it. The final rate was what was decided upon. The only thing was the payment was a cash requirement. I had just moved here to Utah and I just opened an account. The money was held because it came from another state so I didn't have cash. That posed a problem on delivery because checks or credit cards weren't accepted. If a credit card were accepted, that would have helped tremendously. Other than that, I would recommend Ship A Car.

Thank you, thank, thank you!! Darius was so great to work with. We had scheduled our car to be shipped and then called and asked if it could go sooner and he made it happen! He even called me back immediately when I had one of those panic moments! He was the best! Giraldo, our driver was also awesome. Called, was there to pick up the car, told us when it would arrive and it did! Thanks to all, I would definitely recommend you.

If you decide to book with this company, definitely stay away from sales agent THEO BROWN. I explained clearly to the agent that my spouse's work would be providing the payment for the shipment and that under no circumstances should my card be charged without contacting me. I then received a call directly after my call, stating that my card was needing to be charged and I had to commit to a carrier immediately. After expressing that I wasn't feeling comfortable with the transaction (I also did not feel comfortable with the agent's bullying tone), I told agent Theo Brown that I would like to go ahead and cancel my reservation. The agent's overall unprofessionalism, rude tone (he kept interrupting me and wouldn't allow me to ask my questions), and poor communication skills made me skeptical to begin with. The agent told me in his exact words, "Man, you are stupid. You are an idiot." And then proceeded to hang up on me. Did I mention that prior to this he told me that he had enough customers and didn't need me? My recommendation... Stay Away. I found better quotes and superior service with Montway, which also has no hidden fees. Even though I didn't book with them, even Amerifreight and Ship a Car Direct had both better pricing and MUCH better agents. I write this review simply to help people avoid the horrible experience I had. There are WAY BETTER options out there!

This service was excellent. Very personable service and responsive to everything I needed. I had a fantastic experience working with this company and they were far better than others I dealt with in car shipping. Thank you so much !!