West Virginia to Pennsylvania Car Shipping

I used Ship A Car, Inc. to move two cars from Des Moines, WA to Blue Springs, MO. They hired Nationwide to transport my cars. The contract stated they would arrive no earlier than April 26th to pick up my cars. On April 24th I received a call from the driver stating he would be arriving April 25th pick up my cars. I said I needed my car on the 25th as stated he was not suppose to arrive until at least the 26th. He told me that the only other day he could pick up my cars was on the 29th which was my morning flight to MO. I contacted Ship A Car and they reconfirmed that he will arrive on April 28th to pick up my cars. On April 28th I receive a call from the driver stating he would be there between 6-7 PM. I called at 8 PM to see where he was and he told me that he stopped at a rest stop for awhile and would be there around 8:30 PM. Well, at 9:30 PM I called again and he said his truck broke down. He arrived in a car at 10 PM to sign for the cars. this was stressful as we were to leave on a flight the next morning. Upon arrival near Blue Springs, MO he stated that he needed to park in a large lot about 1.9 miles from my location. I did not realized he was hauling a nine car carrier and I needed to find a way to the lot which was 1.9 miles away. Upon arrival, I paid the driver in cash as they do not allow a credit card. This experience was less than desirable. If you use this carrier, don't be surprise that you may have to drive your vehicles to some large lot for loading and again to a large lot to retrive your vehicles. I doubt that other carriers would be any better. My cars made a trip to Chicago, etc. before arriving at their destination. Just don't be surprised to be inconvenienced in a similar manner no matter what carrier you use. There are some out there that take initial money and you never hear from them again. Check reviews before hiring.

Thank you, Gary... You were terrific from the moment that I called you until the delivery of my car, which arrived before it was scheduled. When Shipped to LA last year the car was three to four weeks late, assume because they had different drivers. You organization only uses one driver and that is the difference...driver kept in touch with me that made delivery so easy. Would recommend you and your organization to anyone.

Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!

Excellent service. Went above and beyond to find transport the same day. Kept thorough follow up all through the process and helped with the online contract. Followed up with time that driver should arrive and kept in touch until delivery was complete. Even the driver called when delivery was complete. Thank You.

I booked vehicle transport with Ship A car Inc, twice in the past month. The first, the seller cancelled the sale the day that the hauler was scheduled for pick up. YIKES! Contacted Lisa from Ship A Car and she handled everything. I found another BMW K75 for sale, bought it..., and the first call that I made was to Lisa from Ship A Car. Once again, Lisa and Ship A Car Inc. handled everything exceptionally well. Vehicle pick-up and delivery by a company specializing in motorcycle transport. The vehicle arrived earlier than expected (2 days instead of 4) and in perfect condition. Lisa was great at communicating via email and phone (even for a customer that doesn't have an umbilical to his phone.) Would use them again..., in a second!

Ship a Car was fantastic, and Willie D. provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie D. and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users.

In a word, fantastic service. If you can work with Nelson, do that!

I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam Ladin, the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thing--ship his car from his home base; also in IL -- to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!