Vermont to North Carolina Vehicle Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Carrie is definitely the best one. I was very nervous and concerned about shipping my car on the date I requested, because my special situation. Carrie was very patient and helpful, she explained the shipping process and ensured me the car would be shipped on time. She also called me afterwards to make sure everything is good. I had a great experience and thanks to Carrie to make my moving much easier!

Justen Varughese has helped me get my motorcycles all over the country for various rides with friends. All too often I've given him very little time or difficult circumstances with which to work. He always comes through, though--in the most professional, polite way possible.

I received top notch service from Bob Moran arranging transport of a car from Austin, TX to Lubbock, TX. The logistics were arranged during the Covid 19 Crisis and Ship A Car did an outstanding job. I highly recommend using Ship A Car.

Quinten worked for several days and got a great rate with a quick delivery date from the west coast. Thank Quinten. This was the first experience shipping a vehicle. Ship a Car will certainly be used for any future business. Before using Ship a Car I tried Uship. Being around the christmas holidays it didn't look good shipping a truck cross country. Within 24 hours I recieved a good bid and immediately was scammed by an alleged hauler that cleaned out my bank account.

I shipped a car to California from Chicago with Ship a Car and it was a great experience! Sam L. took care of us and explained everything in detail about how it would happen and we were really pleased. From start to finish we had all of the information and were able to ship it quickly. I would definitely recommend this company.

We used Ship A Car Inc. to transport a customer vehicle from Kansas to our shop in Denver, and back to Kansas. We couldn't be happier with the service the company, and specifically transport coordinator Gary Wiatric, provided. Price was very competitive, transports were arranged and completed within a handful of days both times, and the vehicle did not experience any damage or other issues on either leg of the journey. Highly recommended, we will be using only this company for future vehicle transports.

Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!

After weeks of trying to find a shipper that I could trust, I found Ship A Car and Quinten. He walked me through the process and has traced my car with me through the entire process. Thanks to them, my g-son in the military will receive his car in perfect condition. If I could give them more than 5 stars I would.

I was very nervous about the car shipping process and received quotes form several companies. I am so happy that I chose Ship A Car. Sam communicated with me every step of the way and everything turned out perfectly. My car was shipped from Washington state to Wisconsin and arrived earlier than expected. I would recommend Ship A Car 100 times over to anyone who needs this service.

I would recommend Larry, it was an easy process when I shipped two of my cars this past year!

Ship a Car Inc. is the best motorcycle shipping company I have had the pleasure of encountering. This is the second time they have shipped my bike. I have had experience with other shippers and, in my experience, Ship a Car Inc. sets the standard for quality service. This time I had my bike shipped from Santa Fe NM to Florida. Joseph Gorfien was my facilitator. He arranged to have the bike picked up within a couple of days. Considering the shop at which I had left it was closed for a day, this was the first possible opportunity to ship it. Amazing! Joseph thought it might take about six days to deliver the bike to Florida, but it got here in three. Amazing! The bike has a custom paint job and custom parts. There was not one scratch on the bike and everything was in perfect order. These folks have not only demonstrated extreme competency in making what could have been a couple of difficult situations totally stress-free, they all seem to have a great sense of humor. I love these folks! Thank you for a couple of wonderful experiences, Ship a Car. I highly recommend their service. In the future, I won’t use anyone else.

Thank you so much for your help in transporting my car from Seattle to Virginia. Everything went great! Your arrangements were fantastic! Very seamless and easy. I got the car within three days and the drivers were super about getting the car picked-up from my sister (they had to call her a few times) and then the drop-off was perfect. They told me when and where and were on-time too. THANK YOU!!! I have already recommended your company to my friends and I hope they will call you. Your company is very professional and pleasure to work with!!

Peter Minko provided excellent service, I had talked to peter months before regarding another move that I no longer needed, I had misplaced Ship a Car's info and I was trying to get my sister car shipped from California to North Carolina, everybody's quotes where all over the place and all the other companies stated that nobody was moving that direction or to that state. I had finally accepted a offer from another company that ended up giving me the run around and after awhile would not return my messages. Then out of the blue Peter Minko called with Ship a Car and I accepted his offer, Basically everything came to a HAPPY ENDING and I would use Ship a Car again and nobody else for future car shipping needs. Craig in California

Shipped a new auto from Irvine, CA. to Memphis, TN. The entire process was handled online in a very professional and user easy manner. Transport dispatch was in constant communication and the delivery came on time and in perfect shape. Price was competitive and fair and service great. Five star performance!

Yvonne B. was fantastic! She coordinated with both my husband and I to have my car shipped from Seattle to Pittsburgh. The experience was smooth with my car picked up directly at my apartment and delivered at my new apartment. Both drivers that I interacted with were nice and professional. I highly recommend Ship A Car.

Car arrived yesterday, all safe and sound! Another satisfied customer, thank you, Alfredo! Kate.

Bob was wonderful to work with. He researched the specific needs I had for moving my car and found the perfect transporters to handle it. They're the best!

Great job! Kristina made sure I was going to get the right guys for the job and the best price. She was not only thinking of the company, she was thinking of me!🥰 The team sent was efficient and worked their butts off. Polite and courteous.

Very pleased with quick and thorough response from broker. My car was picked up at scheduled time in Fl and delivered to NY two days later. I will definitely use this car carrier service again.

The rep knew what he was doing and his cognitive process. The delivery was smooth. They showed up on time as discussed. They were responsive to phone calls and communication was perfect. The condition of the vehicle was good when it arrived.

My company recently lost our transportation driver and we was in need of a company to give us quick turnaround and least expensive rates. Willie Dublin was awesome and worked with me directly all hours of the day and even while he was on vacation to meet our company needs. I am very pleased with the experience and customer service. I look forward to a long relationship with Willie at Ship A Car.

Always knew I could count on them to exceed all expectations when it comes to proving a service. Huge thank you to the company who moved my car at such short notice after receiving a call from me at 2:30 pm yesterday. From having no expectations and just chancing my luck, I received excellent service. Massively recommend this company for any car transportation. Best service!

I recently shipped a motorcycle from Las Vegas to Washington Janet kept you posted during all those times that the let me know when the shipper was going to be there and did an excellent job of keeping you posted as to where my motorcycle was and it was delivered safely and earlier than expected and I really enjoyed ship a car's courteous and efficient Haley of my business thank you Gary Sayre.

I worked with Lawrence on moving my new BMW from Charlotte to Portland and was pleased with both the price and high quality of service. These guys were great and very responsive the whole way. Thanks!!

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob

More details to follow- wish I could rate them lower than one star

Great experience with Ship-A-Car! Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.

Dana was very professional and answered all of my questions and concerns. The car was picked up on the day promised and delivered on time. I would definitely recommend this company.

In 47 years of the car business I have never been so impressed. The very best by far. Bib Moran was awesome. The very best I have ever used. Bob Moran first class.

1 Star is unfortunately the lowest rating permitted... My car was supposed to be shipped via auto train. It arrived 5 days late. Was dropped off with a broken axle. They waited until I was out of town so a friend had to sign for it. Was basically barely able to be driven to the repair shop. Cost almost 1000 dollars to repair. Their insurance refused to respond to my inquiries to pay the bill so I am left to pay. Terrible organization.

Used this company recently to ship my truck across country. Was paranoid of so many things happening. THis company made the job effortless, and painless. Was given an exact quote, was promised no surprises and vehicle was delivered in excellent condition and on time. COmmunication was excellent and will use again in the future for sure.

Contacted Ship-A-Car in early May 2018 and spoke with Steve G. He answered almost all of my questions immediately about shipping my new BMW to east coast. Those he couldn't answer he got back to me in less than a day with all the information I needed. A few weeks later my car was at the port on Maui and in less than one month it was safely sitting in my garage in North Carolina and in the exact same, excellent condition. I will ship other cars in the future and I will use Ship-A-Car and Steve.

thank you for the hipping the m/c ... my name is tom wentz .Allentown pa ...your rep who I spoke with did a very very good job and followed up on the shipment ..ex job iam going to have a few of my dear friends contact him if they need m/c shipped anywhere ...also the gentleman who got it here also did a very good job thank you for the ex work guys ....tom wentz ,,,, thanks again ,

Great support and service. Quality customer support!! I will recommend your services! MJS

The Ship A Car rep told me everything that I needed to know. Everything went as well as it could have. However, in-between times, I didn't get any updates. But as far as the information he gave me and what was done, it was spot on. The pickup was in Columbus, Ohio and the drop-off was in Frisco, Texas. The car got there a day earlier than expected, so that was a plus. I was happy about that. The driver was also great. He called and said he was about 40 minutes out. He dropped it off, signed the paperwork and received the money. I will recommend Ship A Car to anybody going that route.

Bob M. @Shipacar.com was great! He was friendly and answered my many questions as I had never had to transport my car before. He got a driver Alexsia who was so methodical and safety conscious that I didn't have any worries about having him transport my car with the other 6 cars. I like the company as they had a two day window instead of 3 or more days for pickup. I needed that shorter window as I didn't want my car to arrive before I did. I would certainly use them and highly recommend them to others.

that my son's 2002 Toyota Camry arrived in Washington (Bangor Naval Base) last night. Everything went fantastic…from the car being picked up on Long Island on 10/29 to it being delivered on 11/4. It was estimated to take 8-11 days but arrived in less time. So happy with your company and will recommend to other military families and anyone else that needs a car transported. Thanks again for helping to make the arrangements.

They transferred my Macan Turbo to my home address. The service and level of professionalism were impeccable. Highly recommend them!

Great company to work with.Janet Rinella was excellent and provided timely followup explaing how the pickup and delivery would be scheduled. Chris the driver and his copilot Jen did a geat job and provided schedule updates on both pick up and detination arrival. The car transport went well and without a hitch. I definetely will use them again.

I first want to say that Ship A Car, Inc. did a fabulous job with shipping my 1977 Mercedes from Los Angeles to Georgia. I shipped the car covered and it arrived with no damage. Sam L. took my order and kept me informed at every step. My only complaint is with the trucking company, Z Trans, who accepted the dispatch. The company came a day later than the scheduled time to pickup the car and didn't call me to tell me they weren't coming. The day before the car was supposed to arrive, I phoned the driver and told him what time I would be at the location. Never heard back from him. He arrived early morning and was rude to my family and threatened to return the car to Los Angeles unless they were paid. The people who run this company speak little English so this adds to the difficulty in keeping in contact. So if Ship-A-Car tells you that Z Trans picked up their dispatch order, ask them to change it. I've informed them of this issue, so it shouldn't be a problem.

We recently had our car shpped crtoss country by shipacar.com. We were completely satisfied with the manner in chich Danny took care of us. We had a minor change of departure dates, but Danny hel0ped us nad wuicly reinstated our reservation. Our car arrived ahead of time, and was inperfect condition. Thank you, Danny, for the great customer assistance and for the follow-up. We would do it again, in a heartbeat.

Great work and service,Picked up the car very fast and delivered on time in the same condition without any damage. Great communication With the Customer service, She is very friendly and helpful person.I recommended this company.

Easy and efficient. Finding a driver was a little difficult given my location but Stephen did it! The driver, Pavel, texted me with the estimated time of pick-up which was exact. He told me what day my car would arrive and again, gave me an accurate time of delivery. All went smoothly. I would definitely recommend this company.

You hear stories about transport companies. I was quite negative when I began calling transport companies and then I found this one. And wow. I honestly feel I got lucky. This company it top notch. No gimmicks, no surprises, super good communication and information. Felt like I was always dealing with a real person that understood and cared and not some robot. Everything I was told would happen, happened and truck was delivered in great shape when it was supposed to. WIll use again for sure!

Ship A Car, Inc. was fantastic. Steve was a great guy. Stayed on top of it, called me, and on the ball. Ship A Car delivered the car on a Sunday, which is unheard of. It was a dead-end run, because it was in Brigantine, New Jersey. And Steve told me that technically, these guys look for a return trip because they don't want to just do a dead-end run, and this guy just happens to know the area. He was from around the area earlier in his life. And he said, “I just look at it as a place I can go to visit the beach," when he dropped mine off. But the guy was super nice. The club car came out perfect. It was exactly what I ordered. It was exactly what I saw on pictures of. The guy showed me how to use it, which was nice. Everything was awesome. They made my life so much better.

Awesome service. Shipped a car and motorcycle for me

I just had my car delivered and my experience with Ship A Car couldn't have been more pleasurable. The coordinator, Janet Rinella was extremely knowledgeable and courteous. She kept me informed of what to expect all the way, until the car was delivered to my front door. She was the BEST!

Professional shipping dispatch service. Found a vehicle transport driver who was top-notch.

Peter Minko provided excellent service, I had talked to peter months before regarding another move that I no longer needed, I had misplaced Ship a Car's info and I was trying to get my sister car shipped from California to North Carolina, everybody's quotes where all over the place and all the other companies stated that nobody was moving that direction or to that state. I had finally accepted an offer from another company that ended up giving me the run around and after awhile would not return my messages. Then out of the blue Peter Minko called with Ship a Car and I accepted his offer. Basically everything came to a HAPPY ENDING and I would use Ship a Car again and nobody else for future car shipping needs. Craig in California.

I was a little hesitant my first time shipping a car, but after using them I was totally pleased. They kept us informed and had a very professional driver take our car and ship very nicely. Happy with the service.

Great job by ship a car and their rep. Bob Moran. First time user and I would definitely use them again.  

I would use Ship a Car again in a heartbeat everyone was very professional and courteous.. They kept me up to date on every part of the shipment.. The truck and the people who delivered the car were great.

Excellent service. Vehicle was delivered quickly and safely. Jocelyn was very attentive and represented the company well. Will definitely use them on next transport need!

Ship A Car was the most organized professional business I've dealt with in a long time. I brought a large van bus from an auction and was deeply searching for a reliable and reasonably priced company. In my search, I called 5 companies and Ship A Car provided the best price. The lady in the office, Yvonne was wonderful, I'm not sure of her hours because I was able to reach her day or night so needless to say they exceeded my expectations.

Thank you Danny for a fabulous job well done in helping to get my daughter's car cross country safely. Your professionalism was stellar and your care and kindness was greatly appreciated. I will be sure to always recommend your company when transport opportunities arise. THANK YOU!

Thank you for the call the other day. I have been dragging trying to get caught up, settled in, and learn an entirely different job than what I have done in the past. The car arrived on Monday, as promised. A very nice company you went with and very professional in the way they handle their business and customers. Thank you for calming me when I needed it and thank you for excellent service.

I had the pleasure of working with Meredith A from the beginning of shipping my car to the end of the transaction. Meredith was very professional and caring throughout the process. She answered all of my questions, and I had a lot of questions, and eased my fears of shipping my car. Whenever I called if she was on another phone call she always called me back in a timely fashion. I throughly enjoyed her work ethic and would not hesitate using her service again if the need would arise.

I called up Ship A Car and they were very courteous on the phone. They were understanding that at my age, I'm not quick on the computer and on a whole bunch of things. But I knew what I wanted. They said they would find somebody. They said, "Give us a day." They came back and gave me a basic price. Then they came back and said, "We found somebody who will do it for $50 less. It's enclosed. Everything is perfect. We've had a lot of good feedback with them." So I gave them my credit card and they took their money. I also paid for the extra insurance because it was a specialty car.   Ship A Car reduced the amount that they would get in their pocket by $50 when carrier number one could not pick up the car timely and they had to go to carrier number two, which was the fellow I ended up with. It was perfect. The guys were personable and it was a nice experience. The only thing was that I didn't know when the driver was going to show up. They said, "We'll pick it up Friday or Tuesday or Wednesday or whatever." They couldn't give me a time. So the gentleman called me and said that they were stuck at the car dealership so instead of getting here at 10 in the morning, they were going to arrive at 2:00 or 3:00. He kept me posted along the way telling me when he was going to arrive. So it was a pleasant experience. When the driver pulled up, he had a Porsche in there, which he pulled out and then put my car in the middle because of the way it was going to be dropped off at the other location. They strapped it all down. He took pictures before it left. Then it was in Nebraska from Long Island in a couple of days. They said it could take anywhere from four to six days, but it only took two and a half days. I was very pleased. My son looked at the car when it arrived and it arrived just the way it left.

At the dealership I work at, all the transportation is handled by ship a car. Our rep Lawrence Knapp always makes the experience positive and stress free.

I had to ship my car from Knoxville, TN to Brunswick ME. I deal with this company and what I can tell you is that they are very professional. I got my car more quickly than I expected. I strongly recommend you to rely on them when you have to ship your car . You will be satisfied.

Excellent communication from Ship-A-Car Direct (Stefan and others). They lined up ARK Transport, who made an uneventful trip from Colorado to Ohio. Car was delivered at 10:30 PM (No problem for me, but I was unable to take good receiving inspection photos. Driver was very careful unloading car. No damage during transit.

Bob was AMAZING! I was in such a bind and had just found out some bad news about my dad’s health. Bob was very understanding and turned my situation into a positive one. He was very quick at responding back to me and very knowledgeable. It put my mind at ease and all I had to do was sit back and wait for my car to come. It took little time to travel from WA to VA and the driver was very nice as well. Bob called to check up on how the delivery went and that in itself was really nice! Showed me he truly cares about his customers! I will definitely be using this service again and have already recommended Bob to a few friends. I can’t thank Bob enough for being a Knowledgeable and caring person!