Utah to North Carolina Vehicle Shipping

This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.

Dana was very professional and answered all of my questions and concerns. The car was picked up on the day promised and delivered on time. I would definitely recommend this company.

I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!

THANK YOU LISA FOR ALL YOUR HELP IN TRANSPORTING MY CAR IT WAS A VERY PLEASANT EXPERANCE. THANK YOU AGAIN.

We had a fabulous experience with Bob Moran and his dispatch and driver all very professional and communicated regularly, we were very satisfied and would highly recommend ship a car inc to all of our friends, many thanks,

I used Ship a Car to ship my car from San Diego to the port in Long Beach before having it shipped to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.

I received top notch service from Bob Moran arranging transport of a car from Austin, TX to Lubbock, TX. The logistics were arranged during the Covid 19 Crisis and Ship A Car did an outstanding job. I highly recommend using Ship A Car.

Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!

The agents at Ship A Car were really great to work with! My car was picked up and delivered in excellent shape. Awesome experience at a lower price than any other traditional brokers! For sure would recommend to anyone looking for a car shipping company that is reliable, trustworthy and efficient!

I was very satisfied with Justen and SHIP A CAR for moving my car from Virginia to LA and back.  I saw some other people had their prices go up than originally planned for when they signed the first contract. The first price is just an estimate, and the extra ~10% added is to have a more competent driver, which I was fine with knowing that they will take extra care for my car. Overall, I was impressed with their work, and would definitely recommend them to anyone looking for a car mover.

Great job by ship a car and their rep. Bob Moran. First time user and I would definitely use them again.  

Very professional from start to finish. The booking agent (Len) was always available and reached out to me at every step of the process. The driver assigned to me (Jerry) was also an excellent communicator, took great care with my car and delivered it exactly as promised. I would definitely use this company again!

Ship A Car INC did ship our car from California to Texas. They are an outstanding company, and my wife and I would use them again if we needed this type of service in the future. If I could, I would rate them five stars plus! 

Great job-hassle free.

Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A CAS, INC. and the pickup date and delivery date has been fulfill. Ask for Paul M. he will take care or your car and will keep you update on everything. I'm very pleased with the service and I'll recommended. Thanks! A+

This was my first experience shipping a car. Sam walked me through the process every step of the way. The car was delivered in good condition within the expected time frame. Very pleased with the service and would highly recommend Sam and Ship A Car.

This is a brief summary of QUINTEN PUTNAM and his performance on the job. May I briefly say that he went above and beyound expectations to complete my services needed for transporting my 1969 Dodge Coronet 500 for me. The trip involved pick up point at Ramsey, New Jersey to drop off point Kearney, Nebraska. I was very very pleased with the transport company used to complete my services needed. I would be honored to have such an employee like QUINTEN on my working staff. His personality and character quality's are much to be desired. Your business is no better than your employees and hired staff. SINCERELY YOURS Nick D. Patsios II Kearney,Nebraska.

Tom was wonderful to work with -shipped my car clear across the country and came without a scratch. Excellent experience, quick service - would highly recommend!

Ship a Car is a life saver. I worked with Bob M. who was professional and eased my concerns about the whole process. Took all my calls and was very accessible. I used a different company that was completely unprepared to handle my reservation. Ship a Car was reliable and trustworthy. I'm happy to recommend them after my earlier negative experience with another shipper.

This is a great company to deal with. Bob was awesome and got my cars across the country for a great price . They showed up like I left them . Thank you.

Lawrence knapp was very professional and helpful got my bike to location quickly and efficiently pleasure to do business thanks again.

I just had my car shipped from NY to AZ. It arrived ahead of time. Bob Moran was very professional, curteous, knowledge and went the extra mile to help me.

I will use them again if needed. My car is safely shipped and I'm happy with their service and professionalism. Deserves more than 5 stars!

I worked with Justen to ship my car from Michigan to California, he is very kind and patient and the communication is great throughout the process. My situation is a little bit special, in early May, I made a deal with Justen that the release date will be July 10th, however, on June 19th, my schedule has changed and I need my car to be transported as soon as possible. After I told my concerns to Justen on June 19th morning, he replied a few hours later saying that he has arranged a driver and my car is ready to be picked up this afternoon!!! Great thanks to Justen and my car arrived at California on June 23th! I gave him difficult circumstances, but his professionalism made it a easy move. Although Ship a Car Inc is more expensive than others, but if you think of their service, it is totally worth the price! And in Ship a Car Inc, if you are looking for a smooth and worry-free transportation process, Justen is your man!!!

I needed to vehicles shipped from 2 different states. I had booked with Roadrunner who was unable to provide transport when the deadlines arrived. Dana helped me get the first vehicle from Alabama to South Carolina and Bob really pushes the 2nd vehicles transport as I was on a timeline. With a promise of day after delivery I was impressed to be told that the vehicle a 2015 Porsche Cayman GTS had been delivered the next day!! I found Ship A Car online by typing the Top 10 auto transport companies... They were ranked #1... Nuff Said!!

We were shipping our 1965 Corvette and wanted a covered carrier. Maria Frew was very professional and polite. She returned our calls as soon as she could. Shipacar had the best rates for what we needed. We would use them again.

After speaking with 3 different car shipping companies, I found Bob Moran at Ship-A-Car. What a relief to speak with someone that answered all my questions and walked me through the entire process. More importantly, Bob delivered on all the promises he made me. This was my first time shipping a car and I was nervous and confused Bob put me at ease right away and quoted me a reasonable price. Moreover, this all transpired over the 4th of July holiday, my car was delivered on the 4th of July safe and sound. We are still amazed at how fast the car was delivered (4days), how professional and honest Ship-A-Car and Bob Moran have been to us.

They have managed the transport of two cars for me and I am very pleased. There were no problems during transport, it's perfect and I thank them for it. 5 stars!

I couldn’t be happier with the service I received. The car arrived in perfect condition and even sooner than expected. I worked with Bob Moran and he was the BEST. He explained ,the entire process and was accurate and very helpful. This experience was perfect in every way. Bob Moran made it all happen and the driver was a very professional young man. Perfect!

Great work and service,Picked up the car very fast and delivered on time in the same condition without any damage. Great communication With the Customer service, She is very friendly and helpful person.I recommended this company.

I worked with Gabriel and he was outstanding. He was very responsive throughout the process, and worked very quickly to find transport for my two vehicles. I have shipped vehicles before with other companies but Ship A Car, especially Gabriel, made this experience so simple that I will definitely reach out to them if I ever need to ship a vehicle in the future. Would highly recommend!

Awesome to work with and they did exactly what they said they would do! Price was fair for the service I received!

Willie was great to deal with - following up when he said he would and easing my mind throughout the entire transaction since I was dealing with a few movers. When needed, will certainly work with Willie again.

Miguel got the job done. I had to pass on the 1st shipper he found because no one would be at the other end. Found me a 2nd carrier who got the car from Maryland to NM in 3 1/2 days. This is 2nd time I have used ship-a-car. They tell you upfront how long it might take. Not the case with some other shipping agents.

Excellent Service!! After speaking to three transport companies that didn't impress me, I called Ship A Car, Inc...Wow.Danny, the agent, made me feel at ease as he spoke with confidence and assured me I will not have to worry and I did not worry at all. Danny founded a driver in one hour!! Issachar Simmons (truck driver ) was efficient and professional! He transported my son's truck to Ft Hood Texas without any problems or delays and did not hesitate to pick up the truck from my house. Wow! I highly recommend Ship A Car Inc.Money Well Spent!

I had my car shipped from Hollywood, Fla. 2 weeks ago & what a pleasure. I spoke to Bob Moran several times as I was so nervous. He was wonderfully reassuring & patient. My car was picked up & delivered almost to the minute. I will definitely use ship a car again!

Excellent service all around, highly recommend, handled quickly on short notice, worry free pickup and deliver, customer service/communication excellent..!

Ship a Car help me on short notice and got me the help I needed in very short order and at a very reasonable price. Meredith was very professional and attentive. Great service!

In a word, fantastic service. If you can work with Nelson, do that!

Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four-seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you, Joseph!

Just received our car Dallas to ny with a damaged tire. Some advice. Get the name of the company that is actually transporting your car before you sign a contract and check credentials. We didn’t. The company had an F rating on BBB. Don’t count on door to door. Late on pick up. Late on delivery. Sat in Philadelphia for 2 days b cause the driver took the keys home Don’t count on communication on weekends. Auto ship passes the buck to the transport company as soon as you sign. You will only get info from the dispatcher and it was inaccurate for us On to the claim. Never again

Prompt response and delivery.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Worked with Quinten Putnam. Had never shipped a car before so was unaware of the process, but he was nothing short of amazing. I knew exactly what to expect, and even got a cheaper price than we both were expecting. Pick up of the car was incredibly easy and on time. When I ship a car again, it will definitely be with this company. Would give the highest recommendation to anyone wanting to ship their car.

The process went well. The agent followed up when he said he would. The delivery was the day that it was supposed to be. Everything got here without damage. It was very good. Highly recommended.

Superb customer experience. Belinda / Janet made it simple, clear terms with great communications. These folks really stood out from the  haphazard world of transport, as a real professional organization with high customer service standards. Will not consider anyone else but them.

Just moved two classic cars from Chicago to KC in the dead of winter. I asked for a two car hauler and the found someone fast. Was scheduled to have the cars picked up on Monday but the drive contacted me to see if he could pick the cars up a day early to get ahead of a big snow storm and bitter cold. On the back end I needed him to drive the cars up a long driveway and park them in the garage. He was easy to work with and did a great job.

I had a great experience! I had my car shipped from DC to LA and the process was incredibly easy. I would definitely recommend.

I was working with Move Wheels a month prior to moving from Saint Augustine, FL all the way to Park City, UT & I needed to have 2 cars shipped in an enclosed carrier. I was assured I’d have the driver information & pick up time closer to the ship date; we needed our cars picked up 5/29 (Memorial Day). Come the Friday before the cars were to be picked up, I had been in communication with a rep via text, asking her to provide me with the driver info & pick up time as they were to come that Monday; this was at noon & was told I would be provided the info shortly. Well, 3pm rolls around & I call my rep, who was now not responding to my texts or calls. I ended up calling the main line & told them AGAIN, what I needed. Well, I was never given any information, so I thought, well, we’ll just wait & see if someone shows up…of course no one did. Needless to say, my call to them at 9:01am on Tuesday morning was not a pleasant one. I then began searching for the top transportation company and came across Ship A Car Inc. I picked up the phone & was connected to Chad. He was extremely helpful, informative & honest. He rolled up his sleeves & got right to work on helping me get a carrier that day or the following. Even with the prior company being a complete PITA & not removing me from the board, Chad made magic happen. By the time he left for the day, we didn’t have a carrier yet, which was ok. I honestly didn’t expect to have a carrier until the next day. That was until I got a call from a dispatcher who emailed me the paper work & in minutes, I had a carrier that was to be there the following morning. BUT, I got a call from the carrier again shortly after & he wanted to pick my car up that night, as they were in Orlando. All my worries had diminished & I have Chad to thank for all his hard work & dedication. He was a pleasure to work with & I will certainly refer anyone to him in need of car transportation assistance, in the future.

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

I have to say It was a great experience! Kristina went above and beyond to help me get my car shipped to Juneau, Ak from Ohio. It was difficult to even have a conversation with my remote cell coverage, quite the challenge. She was professional and delightful, when I’m ready to return I will use their services again.

I was delighted with the ease of sending my car from the east coast to the west coast. Thank you.

In 47 years of the car business I have never been so impressed. The very best by far. Bib Moran was awesome. The very best I have ever used. Bob Moran first class.

This was the first time I had ever shipped a car. Meredith Anzalone was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again This was the first time I had ever shipped a car.