Texas to New Jersey Vehicle Shipping

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.

dana does an exceptional job with the transporters, we are very happy with their service and will use them again as needed thank you; drivers gave a heads up before arrival, and again before delivery which was as promised every time we used ship a car.

Bob Moran at Ship A Car arranged to have my new Motorcycle transported from Mississippi to North Carolina and everything went as planned the sniper out of South Carolina was professional and had an excellent hauler for a motorcycle.

I was very pleased with this company. Customer service was great. Melinda made the contract clear and was able to get a driver within a week. The dispatch person, Amanda, was always available to inform me of where my car was on route. My car arrived in good condition in a timely manner, and the price was more reasonable than some other quotes I had gotten.

Flawless flawless moving company. Meredith did an amazing job updating me with changes and checking in. We moved a car from Mass to Texas and I was here a day earlier than we expected. With awesome customer service, you can't ask for much more!

Excellent communication from Ship-A-Car Direct (Stefan and others). They lined up ARK Transport, who made an uneventful trip from Colorado to Ohio. Car was delivered at 10:30 PM (No problem for me, but I was unable to take good receiving inspection photos. Driver was very careful unloading car. No damage during transit.

I received my car last Friday and it was in great condition. Thank you so much for all of your help in this. You were always so responsive and it made the process much easier! Thanks again!

Bob M. answered all my questions and delivered as promised!!

Bob Moran was AMAZING! I was in such a bind and had just found out some bad news about my dad’s health. Bob was very understanding and turned my situation into a positive one. He was very quick at responding back to me and very knowledgeable. It put my mind at ease and all I had to do was sit back and wait for my car to come. It took little time to travel from WA to VA and the driver was very nice as well. Bob called to check up on how the delivery went and that in itself was really nice! Showed me he truly cares about his customers! I will definitely be using this service again and have already recommended Bob to a few friends. I can’t thank Bob enough for being a Knowledgeable and caring person!

Ship a Car was fantastic, and Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users

Ship A Car did a really nice job. They were very professional and very friendly. The rep who helped me set everything up was very good. Also, the driver took very good care of the truck. It was just as clean when it got at the drop-off as when it left me in Arizona.

I had my car shipped from TX to MA, At first I had so many questions and concerns. Lawrence was amazing. Not only did he put me at ease, he stayed in touch with me while I waited for a driver. He made this process so easy and I had such confidence immediately after talking with him. I will recommend Ship a Car Inc. to any and everyone! Lawrence delivered results so quickly. The pick up and delivery was so easy and the drivers were so nice and thorough. I had not one concern as they loaded my car. Thank you Ship a Car and a very big Thank you to Lawrence. If you ever need to use these services this company is absolutely the way to go!!

Justen Varughese has helped me get my motorcycles all over the country for various rides with friends. All too often I've given him very little time or difficult circumstances with which to work. He always comes through, though--in the most professional, polite way possible.

Great experience, even though I had to ship with another broker due to mechanical issues. Justen Varughese was professional, efficient, and honest. Good company, excellent employee. Great customer service and professionalism.

Ship A Car is such a great company! Ask for Larry Farber. He will help you with anything you need. I will definitely use this company for all my car shipping needs.

Having never shipped a car in the past I was unsure what to expect. My experience with this company could not have been any better. My transport coordinator, Bob M., answered my numerous questions and put me at ease as what to expect. I could not have asked for a smoother transaction. Everything went exactly as I was told it would.

After working to schedule my Prius shipment over a month in advance, the company I was working with still had not confirmed shipment 3 days before my move. Fortunately, I found Ship a Car Inc and got in contact with Bob M to see if they could offer an alternative. Bob got back to me within an hour and my car was picked up the same day! Bob's exceptional customer service, follow up and great care far surpassed any expectations I had in going through the car transport process. If you're looking for a first rate car transport company, look no further than Ship a Car Inc! In addition, the company offers discounts for active duty military! One of the best customer service experiences I've ever had!

My husband and I just had our cars delivered by a Ship A Car and we have to say that the service provided by them was absolutely perfect from start to finish. The driver said he would arrive to pick up our cars at Noon and let me say he was there exactly at Noon. Our cars were picked up on a Saturday and by Wednesday afternoon we had them (picked up in New York and dropped off in Florida). We would highly recommend this company.

i have worked for moving company for 18 + years and its very hard to find a reliable auto transport company . Justen has been great and always available to answer any questions. truly the best company.

Bob with Ship A Car was extremely helpful and responsive during the process! He walked me through it step by step and made sure my vehicle was taken care of and delivered! I was shocked at how quickly they got the job done! I was referred to Bob at Ship A Car from a colleague who works in a car dealership and uses them regularly. I can see why! Thanks again Bob!

I am so grateful for Paul Murphy who went out of his way to help me to ship my vehicle. I will definitely use this company again without hesitation in the future whenever I have a need to ship my vehicle. They operate the business with honesty and integrity, the best company that I have ever encountered, I truly thank God for directing me here for their service when I had a need to ship my vehicle. If there is more rating scale than 5 stars, I would give them the highest one, because they deserve all the praises! I sincerely hope that anyone who needs their vehicle to be shipped, please go to "Ship A Car, Inc.", because they are the best in this type of business. You would be rest assured that they would do their best, and the best part is that they never even try to take advantage of any customers unlike some other companies out there that have hidden agendas to rip of their customers... Words alone cannot express enough of my gratitude for the company!!!

Easy and efficient. Finding a driver was a little difficult given my location but Stephen did it! The driver, Pavel, texted me with the estimated time of pick-up which was exact. He told me what day my car would arrive and again, gave me an accurate time of delivery. All went smoothly. I would definitely recommend this company.

I will never use anyone else. They are very courteous and professional.. I spoke with Carrie who is wonderful. Carrie could not have been more accommodating in confirming a transport in a very small amount of time. You will not be sorry.

This was the first time I had ever shipped a car. Meredith A. was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again

This company and is a broker, they do not want to go above and beyond. There was a delay in our expedited shipment and they really didn't try to help. While talking to myself and my wife they hung up on my wife. When we called back to speak to a manager, the manager really didn't seem to care and still didn't try to help with the delay. The actual company they hired to transport our vehicle is the one that absolutely went above and beyond. The customer service at ship a car was really unprofessional.

Steven H was great! He helped me through the uncertainty of shipping my vehicle. I have no complaints and would highly recommend this company due to the excellent customer service!

My experience with Ship a car service was extremely satisfying and worry free. The organizer Khaii R. and also the driver AJ who came to pick my vehicles up were very helpful. I particularly liked their attitude towards their job and I would highly recommend doing business with them.

Definitely a great experience. Carrie was just so helpful and was able to do the impossible by finding me a carrier within an hour after I sent the request only two days before I wanted my car to be picked up.

Unlike some of the other reviewers I had an excellent experience with this company.  I was getting quotes from several companies. I spoke with Justin and he offered me a quote that was a little higher then another place but he said he could ship my car to CA fast. He called me shortly after and had everything set up.  I was nervous bc this was my first time having to ship a car and I was moving it across the country. I had to call him back a couple times as questions came up and he always answered. Even on Saturday.  The pick up day came and my car was picked up no issues.  It was delivered in the exact timeframe that justin quoted. My uncle had to meet the driver at a shopping plaza but that was ok bc I was warned that the truck may be too big to get down my street. Justin called afterwards to make sure everything went as planned.  No damage to the car. Will use again when I have to ship the car back east next year.

A Massive thank you to them. I called at the last minute and they were able to fit me in to collect and deliver our GT3RS. Very professional and on time on both ends. Would highly recommend them if you need your prestige vehicle transported. Thanks for the amazing job!

The rep who answered the phone was a car person. He explained to me that his dad had lots of cars and he had a Dairy Queen and they parked their cars out front. I’ve always been around race cars and he has a racecar. So, out of all the people I talked to, whoever that rep was, he was the most knowledgeable. He is probably Ship A Car’s best salesman. The car was to be transported to my house and they said it would be here Friday. I was out of town and I was driving back from Fort Worth in the evening on Wednesday, and I get a call. The man said that he would like to drop off my car that night. I said that I was not even at my house and asked how he got down so fast. It was Wednesday. He said not to worry about it and asked if he could drop it off between 7:00 and 8:00.   I got up in the morning and my wife informed me that the sprinkler people were coming. So at 7:15, at least four pickup trucks and about eight guys showed up, and they all parked around our house. And at 7:45, a neighbor, two houses down, was replacing their fence. So, another four trucks showed up with eight guys. And accordingly, I’m going, “Where is this guy?” And sure enough, here he comes with the transport, zigzagging in between all these parked trucks. He asked where he would park. I told him to back it in our cul-de-sac and he did. Then, the local security guard asked if I was moving. I told him I was getting a car delivered. So, he stops. There must be 20 people, all watching. Then the driver asked if I knew how to drive a stick shift. He couldn’t get the car out of the carrier because he couldn’t drive a stick. So I told him I would help him. He’s got two cars in the carrier, mine, which follow in the front, and another car that’s barely turned over. It’s shaking and rattling, and he backs that out. He puts it in neutral and it’s just sitting there idly. He comes back in and gives me the keys. I asked him if he realized how much space there was between the door and the carrier and I couldn't get in the car. He’s a skinny guy so he gets in the car. I told him to wind the window down, get out of the car and let me see if I can hold on the top of the carrier, and I’ll get in like a racecar driver. So, that’s what I did. And the moment I turned on that car, I was in heaven. The sound of that car gave me goosebumps, and I backed it up probably about a half a mile per hour, super slow. I drive around all the cars and I said that I got to inspect this because it was way dustier than what the photo showed. I looked at it and it was perfect. Finally, my wife started talking to the two other people that wanted to talk to me but I said that I gotta get this in the garage and check it out. The driver was gonna leave and once he leaves, if there were any problems, it’s sorry, Charlie. Then, we paid the driver and he was all smiles because it was 1s, 5s, 10s, 20s and 50s. We hadn't had a chance to go to the bank to just give him a 100. And he got in his trailer. It was a very nice experience.

Maria, and Ship A Car, Inc did a fabulous job with shipping my Jaguar from Chicago to North Carolina. Maria was very helpful and responsive, the driver was on time for both the pick-up and delivery, and my car arrived in the same condition as when it was picked up. I highly recommend Ship A Car, Inc. for your vehicle transport needs.

Experience with ship a car was excellent. Price was very competitive. Service was excellent. Delivery was very thorough. The pre board inspection of the vehicle, condition and cleanliness of the hauler, and overall trip results were excellent. Driver kept me informed of his progress over the entire trip. Overall, I am very pleased.

I was transporting a car I bought from an elderly lady as a surprise for my husband. Steve H at Ship a car made this whole experience really simple and easy, no stress. He is a great communicator and friendly to deal with. The transport guy Bruno was of a similiar mindset and we had the car delivered in perfect condition. I didn't make the call until Thursday afternoon and received the car on Saturday morning. Fantastic service, I couldn't be happier!

I had my car shipped from De to FL with no problem. The driver was really nice, friendly and arrived on time. As soon as I landed my car was ready for me to pick up. Anytime I had a question it was easy to get in contact with them. I would definitely recommend them to anyone.

I needed to have 2 cars sent to Flordia.I called Willie from Ship-a-car and he was professional,honest and great communications.The price was OK seeing it was that time of year.I would use again to transport my cars.

Alfredo, Thanks, everything went well, both carriers were great. Picked up and delivered on time. Will gladly recommend your services.

Meredith was fantastic and always just a phone call away. Everything went perfectly and could not be happier.

Contacted Ship-A-Car Inc., one of many. Spoke with Carrie. I knew I was dealing with a broker and since I was a first time shipper I had nothing to fall back on. After a couple of phone calls I decided to go with Ship-A-Car. No problems at all. Transport company and the driver were first class. Picked the car up within two days of my contacting them. Car was delivered two days later on time and on schedule.

Dana B. did an excellent job arranging to have my motorcycle shipped with a fully insured driver. She was very professional and responsive. It arrived in excellent condition.

My friend referred me to Ship A Car Inc. I shipped my truck out of state and was concerned that it wasn’t going to arrive on time. The truck was picked up the same day I called Ship A Car and they had it delivered just two days later. It arrived earlier than I thought which made me a very happy camper. I have told my friends about Ship A Car, Inc. they actually deliver.