From the quote to your driveway

SAC Makes Shipping a Vehicle From Tennessee to West Virginia as Easy as 1-2-3-4!

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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
I had a truck I needed to ship from California to Texas. I check around to see who had he better rate and Service. I found Ship a Car Inc was the one for me. They were a little high in price, but you can’t beat the service. The Agent I was working with was Bob. He held my hand throughout the whole process. Even after my truck was delivered, he call me up to see if everything went OK and If I had any questions. Would I use Ship a Car Inc again? Yes, for sure. Ask for Bob.
Joe Simon
5.0
They transferred my Macan Turbo to my home address. The service and level of professionalism were impeccable. Highly recommend them!
Joe Sutton
5.0
Tough move from all the way across the country. 2000 miles. If you have a tough move ahead ask for this guy. I Won't use anyone else neither should you.
Richard R. Lubbock , TX
5.0
I would use Ship a car again this was my first time using this type of service and they said they would have my vehicle delivered Sunday maybe Monday afternoon. It was delivered a few days earlier on Friday afternoon so I have a lot of RESPECT. A job well done.
Cynthia Hudson
5.0
I received top notch service from Bob M. arranging transport of a car from Austin, TX to Lubbock, TX. I highly recommend using Ship A Car.
Steven S
5.0
Representative Kristina was very professional and efficient. She was able to find awesome pricing and quickly secured transport of my car. I’ve used other transport services and have had terrible luck and service. I cannot recommend Ship-A-Car highly enough!!
Lisa
5.0
Lawrence knapp was very professional and helpful got my bike to location quickly and efficiently pleasure to do business thanks again.
Richard D. Monroe, CT
5.0
Peter Minko provided excellent service, I had talked to peter months before regarding another move that I no longer needed, I had misplaced Ship a Car's info and I was trying to get my sister car shipped from California to North Carolina, everybody's quotes where all over the place and all the other companies stated that nobody was moving that direction or to that state. I had finally accepted a offer from another company that ended up giving me the run around and after awhile would not return my messages. Then out of the blue Peter Minko called with Ship a Car and I accepted his offer, Basically everything came to a HAPPY ENDING and I would use Ship a Car again and nobody else for future car shipping needs. Craig in California
Craig
5.0
First time transporting my Car out of state. My experience from the start was a great experience. My representative Dana was very informative and knowledgeable. Dana made sure I was inform Thur out the transport and even reaching out afterwards to make sure everything went well. I could not have asked for better customer service/ care. I was very happy with the my transport of my Mercedes. The car made it safe on time and not one scratch! The rates was very competitive. I would highly recommend to anyone.
Nicole I.
5.0
Thank you Danny for a fabulous job well done in helping to get my daughter's car cross country safely. Your professionalism was stellar and your care and kindness was greatly appreciated. I will be sure to always recommend your company when transport opportunities arise. THANK YOU!
L Sheldon
5.0
Quinten was awesome! When calling around for transport quotes, Quinten not only provided quote but other info in the entire process and how quotes are determined. I've never used a transport service before and Quinten was there all the way with me. Always responded to my worries, concerns, and questions. He followed up frequently, gave me direct contact info to reach him at any time, and got me through all these first time transport jitters. The vehicle arrived earlier than I expected in good condition and with a super nice and professional driver. With Quinten in my side for this, turns out I had no need to worry at all.
Alison R. Thornton, CO
5.0
Bob and his team did a GREAT job getting my vehicle to me during a cross country move. They have Stellar communication and I was updated every step of the way. My vehicle arrived in perfect condition   HIGHLY recommend Ship A Car!!! Thank you Bob!!
Veronica T.
5.0
I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service.
Paul B
5.0
Joseph Gorfien at shipacarinc was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!
Larry Sitton
5.0
I had to ship my car from Knoxville, TN to Brunswick ME. I deal with this company and what I can tell you is that they are very professional. I got my car more quickly than I expected. I strongly recommend you to rely on them when you have to ship your car . You will be satisfied.
Gerard K. Knoxville, TN
5.0
First I wanted to say Thank you Bob M. from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.
Chun T.
5.0
My experience with Ship A Car and with the driver was very good. I thought the cost was a little high but the rep I dealt with, Doug, was outstanding.
Mike of Mcdonough, GA
5.0
Justen Varughese has helped me get my motorcycles all over the country for various rides with friends. All too often I've given him very little time or difficult circumstances with which to work. He always comes through, though--in the most professional, polite way possible.
Jeremy Gruber
5.0
Contacted Nicole at "Ship a Car" about transporting vehicle from MI to NC. She had a driver dispatched in a 24 hours! Costs was reasonable, but most importantly, the actual costs didn't change from the quoted costs. Excellent Service. Thx Nicole.
Scott H. Charlotte, NC
5.0
I had the pleasure of working with Meredith A from the beginning of shipping my car to the end of the transaction. Meredith was very professional and caring throughout the process. She answered all of my questions, and I had a lot of questions, and eased my fears of shipping my car. Whenever I called if she was on another phone call she always called me back in a timely fashion. I throughly enjoyed her work ethic and would not hesitate using her service again if the need would arise.
Deborah L.
5.0
This was my first experience with shipping an automobile cross country, and I must say it was and excellent experience. Bob Moran was very knowledgeable and made me feel very comfortable with the shipping process. We had a great conversation about cars and reminiscing the good old days. The whole process went great! The car arrived sooner than expected and was in great condition. Bob Moran is a great asset to Ship a Car and I highly recommend them.
Lance Roth
5.0
Really excellent service. Despite contacting them last minute on a Saturday afternoon, I was still able to have the car towed the next Monday morning. I highly recommend them. Thank you for the good service!
Merle Flowers
5.0
I very early write reviews but this company deserving of my time to sit down and write one. I contacted Bob Moran after being left high and dry by another company. We were leaving in 3 days to relocate my son. He was going to be heading to New York shortly after relocating him so we were in a time crunch to have the car arrive before he was to leave. Bob worked tirelessly to find us a driver. It came down to an hour before my husband was going to make the 16 hour drive while we left for the airport and we received a call. IT WAS BOB and he had a driver. I have never had someone work so hard to make it work. He owed us nothing as I came to him late in the game but he didn't let me down. I feel like company works differently then most out there. This is a hard industry to trust. I give them 5 STARS!
Michelle
5.0
I can't say enough good things about this company and specifically Bob Moran. Bob has now helped me with shipping two of my family's vehicles (MI to CA in 2016 and CA to NY). The first time I worked with him he was saving me because another company never showed up. And today when I worked with him he helped me get our car to NY where my fiancé has just started his new job. I spoke to him for the first time about it this morning and we have the car getting picked up at my home tomorrow morning. He made me feel like family and made something (shipping your car across the country), that I consider being stressful, so simple and easy. I am beyond impressed with Bob's customer service and the work he does. Any time I hear that someone needs to ship a car I will be throwing Bob's information at them and maybe even offer to set it up for them because it was that pleasant of an experience. Thank you so much, Bob! Looking forward to working with you again in the future.
Kenzie C.
5.0
Bob and Raffael Thank you both so very much for your Superb service and professionalism. From booking to scheduling to pickup and delivery we give you an A+. We really appreciated the communication and updates on when you would arrive and deliver, and accommodated a nearby location as our street is very narrow. Thank you Bob for following up with me when you noticed the agency my daughter selected would disappoint her. You went above and beyond to help us and met our timeframe. Thank you again Sarah C.
Sarah
5.0
I highly emphasize how Helpful they were! They gave me great advice and service. I will most definitely recommend this company for all your car shipping needs. You just simply won’t regret it! 5 stars!
Timothy Miller
5.0
I would like to use Ship A Car inc. again. This was my first time using this type of service and they said they would have my vehicle delivered Sunday maybe Monday afternoon. It was delivered a few days earlier on Friday afternoon so I have a lot of RESPECT.
Cynthia H. Canton, OH
5.0
I would like to thank Joseph and the owner of the company for all their hard work. I would specifically like to thank Joseph for putting up with me and the mess that was created by a driver who was supposed to pick up my car but they decided to cancel literally with less than 24-hour notice when it was time to ship my car. I got really stressed because I needed it to get done since I am moving. However, Joseph really handle the situation with professionalism and made sure my car got shipped the next day, and even got me a better deal because my car is getting to Texas sooner than it was originally going to get there with the first driver. The driver who picked up my car the next day was extremely professional and communicated with me the entire time. I would 100 % recommend this company to anyone and ask for Jospeh because he is the best!!!!
Victoria H.
5.0
We used Ship a Car to transport a vehicle from Colorado to Pennsylvania. We could not be happier with the professionalism and timeliness of the experience. In oarticilar, Howard, the man we worked with was fantastic and attentive.
Melinda W.
5.0
I called the ship a car and spoke with Paul, he was very helpful and caring. He got the job done in a matter of hours and I was very thankful to him and happy based on the situation I was in. I would recommend ship a car to anyone that needs hauling of any kind and please definitely ask for Paul you won’t regret it!
Dianne Brown
5.0
I needed to move my 67 Mustang to Northeast Georgia from Sarasota before Hurricane Irma. Meredith, at Ship a Car, was great at finding me an enclosed trailer to bring the car up here. It arrived in perfect condition.
William Dellert
5.0
Shipping my car out of state was easier than I thought it would be thanks to Lisa P. She made the experience comfortable and a pleasure. Would use her to help me when the time comes again.
Nick C. Flagstaff, AZ
5.0
Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.
Trailer Shipment
5.0
Ship A Car exceeded all expectations! The arrangements were very accurate and schedule was spot on. The driver kept us continuously informed and our car arrived early in great condition. Highly recommended.
Thomas Knoell
5.0
I have to admit, I was a little sceptical at what Steve promised. He and his company delivered everything he said they would. Great communication also. Thanks.
Tim R.
5.0
I am very pleased with my decision to use Ship A Car Inc. to ship my daughter's Honda Civic from California to North Carolina. I specifically dealt with Pepper Long. Pepper was very detailed and kept in touch with me, as well as the driver, through the entire process and would let me know how everything was going. Thank you, Pepper, for such a smooth transaction.
Michelle W. Apple Valley, CA
5.0
I used them to transport a repo'd car from Michigan to North Carolina. This means I had to be a middle man between the shipping company and the repo yard, it was no walk in the park, but thanks to Theo at ship-a-car he was very patient and worked very hard to get me a driver to pick the car up (very difficult time slot for pick-up from repo yard) I couldn't have done it without his help and his determination to provide me with the best customer service possible. Thanks, Ship-A-Car!!!
Matt M.
5.0
Not a good experience with Ship a Car. First off, they were $300 more than other shippers in the area, but I used them based on their good reputation. I was assured that their company picked up and delivered on the days requested. Well, I requested they car be picked up on Saturday or Sunday, which I was assured it would be. However, the car wasn't picked up until Monday evening. I also requested the car to be delivered on Tuesday or Thursday. It was delivered on Wednesday morning during rush hour. The driver blocked the neighbors driveway, and had to move the truck. The driver also told me the wrong amount owed, and when he came I had to run to the ATM to get more cash. At no time during this process did the company call me to advise me of the changes in pickup and delivery. I emailed the gentleman at Ship a Car stating my dissatisfaction, get promised to get back to me in a day or two. As of this review it has been four days with no callback. I would advise people to choose another option when shipping an automobile.
Edison Storm JG
5.0
Jonathan Maldonado from Ship a Car was very professional, answered our all question. Jonathan walked me through the process and what to expect. My car was picked (on time) and delivered (2 days early) . If I do need to ship a car, I will definitely use them again. We chose Ship a Car because the rate that was quoted was reasonable for an enclosed shipment.
Gab V
5.0
Bob Moran was amazing and got everything set up without any issues and the car arrived in a few days just like they said it would in perfect condition
Car Sent Cross Country
5.0
I used Ship a Car to ship my daughter’s car to Illinois from her school in Arizona. Larry Farber and his company were very helpful and efficient. I plan to use Larry and Ship a Car to return her car to Arizona this fall for the school year.
Bill A. Tucson, AZ
5.0
The company is a rip off. Quotes you a lower price with intent to use excuses to squeeze you for more money. Only thing that was concrete is a lie from them. Offered lie after lie and makes promises that later they use their contract to justify that anything they say is propaganda to get your money. Offered no refund and cost me almost $1000 when the original price was $600 because they couldn't deliver on getting the car in the window we discussed before paying. After several days of runaround for me I had to spend more money to actual get my car transported. They talk the talk just like a used car salesman.
Marques Davis
5.0
You hear stories about transport companies. I was quite negative when I began calling transport companies and then I found this one. And wow. I honestly feel I got lucky. This company it top notch. No gimmicks, no surprises, super good communication and information. Felt like I was always dealing with a real person that understood and cared and not some robot. Everything I was told would happen, happened and truck was delivered in great shape when it was supposed to. WIll use again for sure!
Ronald B
5.0
I found that Ship a Car is very professional manage Company. My contact Willie Dublin lived up to every obligation he promised. When Willie says he has a driver he has a driver. MY car arrived 3 days a head of scheduled then estimated.
R Mendez
5.0
Cameron Baker was awesome. Great service, great delivery, very professional. Thanks for everything! I would use and recommend you guys again!
Josh A. Visalia , CA
5.0
My husband and I shipped our car cross country and I wanted say how happy we were with the service that ship a car provided. We worked with Les at ship a car and he went above and beyond for us. I highly recommend this company and if you decide to go with them make sure to ask for Les, he really took care of us and made us feel comfortable with our choice.
Jaimie B
5.0
I understood that there were substantial ice & snow storms throughout the Midwest so I will give some leeway to the pick-up & dropoff dates (completed within 24 hrs of ETA). Meredith my booking agent was courteous & thorough and I appreciated her follow up. My transport driver Victor was courteous & professional as well. Will use Ship a Car again.
Brian M.
5.0
I used Ship A Car Inc to transport my car from California to Wisconsin. After reading a few reviews, yes, the transport truck could be a double decker truck with several cars. Therefore, the driver will ask you to meet him/her at a location near your home...This was my first time shipping a car . How do you find a reputable company? Well, I prayed and read reviews.. I spoke with Bob at Ship A Car, I felt comfortable with the rate and transportation terms. I had no issues. There were no hidden fees, the car was delivered on time and no damages. Thanks Bob for beinging friendly and honest.
GENEVA H.
5.0
We have used Bob Moran at this location several times to ship our vehicles. He is very personable and has always treated us as if we are his top priority. Our vehicles have always been shipped and delivered as promised. He even was able to arrange the same day pick up a few days before hurricane Dorian was scheduled to hit Florida which exceeded our expectations. Great service!
Dawn R. 8001 N Mohave Rd, AZ
5.0
The rep I worked with, Lawrence Knapp was very knowledgeable, helpful and customer service oriented. He answered all my questions, and went the extra mile to save me some money. I feel our car is in good hands. I liked the tips on how to get your car ready for shipment. Lawrence communicated well through phone, text and email. He walked me through the process of signing documents so that went smoothly. He was easygoing and friendly too! I recommend Ship A Car, Inc. I got two other comparable estimates and because of Lawrence, I went with Ship A Car. A friend referred us, as she had a good experience too.
Sandy O.
5.0
My dad bought my son a car up in Wisconsin and we needed to get it down to Florida. I did a bunch of research online and found that Ship A Car was part of the Better Business Bureau. They had very good reviews. One thing I liked about them a lot was that they didn't badger me with calls all the time, unlike the other companies that I contacted.   Doug was the rep I had and he was wonderful and had very good communication. My dad lives in the middle of nowhere so we made a decision to add more money to the initial quote so that somebody would pick up the car. The driver was very nice and polite. He took pictures of the car. The car was perfect when it arrived and it was just like it was shipped when it left my dad's house. Everything was wonderful. We had such a good experience that my mother-in-law is using Ship A Car to ship her car out to Arizona at the end of the month.
Kristen of Bradenton, FL
5.0
I used Ship A Car, Inc. to move two cars from Des Moines, WA to Blue Springs, MO. They hired Nationwide to transport my cars. The contract stated they would arrive no earlier than April 26th to pick up my cars. On April 24th I received a call from the driver stating he would be arriving April 25th pick up my cars. I said I needed my car on the 25th as stated he was not suppose to arrive until at least the 26th. He told me that the only other day he could pick up my cars was on the 29th which was my morning flight to MO. I contacted Ship A Car and they reconfirmed that he will arrive on April 28th to pick up my cars. On April 28th I receive a call from the driver stating he would be there between 6-7 PM. I called at 8 PM to see where he was and he told me that he stopped at a rest stop for awhile and would be there around 8:30 PM. Well, at 9:30 PM I called again and he said his truck broke down. He arrived in a car at 10 PM to sign for the cars. this was stressful as we were to leave on a flight the next morning. Upon arrival near Blue Springs, MO he stated that he needed to park in a large lot about 1.9 miles from my location. I did not realized he was hauling a nine car carrier and I needed to find a way to the lot which was 1.9 miles away. Upon arrival, I paid the driver in cash as they do not allow a credit card. This experience was less than desirable. If you use this carrier, don't be surprise that you may have to drive your vehicles to some large lot for loading and again to a large lot to retrive your vehicles. I doubt that other carriers would be any better. My cars made a trip to Chicago, etc. before arriving at their destination. Just don't be surprised to be inconvenienced in a similar manner no matter what carrier you use. There are some out there that take initial money and you never hear from them again. Check reviews before hiring.
Richard Haff
5.0
I am extremely grateful for the Help in having my $40,000. Gold wing trike Mr. Farber set up for me quickly from Santa Fe, N.M. I had to fly out in 24 hrs.due to illness leaving my trike at a hotel with the key for shippers. Picked up on Saturday July 9, arrived Monday July 11. Perfect cindition. Well worth ever dollar. Other shipping wanted a loading dock at pick up and drop off. Because it's a trike. That was unacceptable. Thankyou Larry Farber for everthing.
Kathiilee D. Clermont,, FL
5.0
Ship A Car made the process of shipping a motorcycle fast and easy. My transport coordinator was Meredith A.. Meredith answered all my questions promptly and stayed in contact with me through the process. Her level of professionalism was outstanding given the Florida based company was dealing with hurricane Irma throughout my shipping process. I will definitely use Ship A Car for my future shipping needs.
Brian B.
5.0
Great job by ship a car and their rep. Bob Moran. First time user and I would definitely use them again.  
Charlie Wade
5.0
I'm in the process of trying to ship my car with these people and so far it's been a pretty bad experience. They buttered up my step dad so she chose them to ship my car and promised only good things but we have yet to experience them. Originally the lady on the phone told my dad Friday was the original pick up date so my husband was able to get the day off work, then she said next Wednesday. So my husband was able to get off work again to drive 3 hours and get my car, only to find out that the driver wouldn't be in the area until tomorrow. So now he's going to have to try to get off again, which isn't easy with his job. This all could have been solved if anyone answered their phones and told him it would be another day before anyone could make it but when my husband called they just rudely told him to contact the driver but the number they gave him just sent him to a phone line that didn't have a voicemail set up. They also gave him a fax number, but not a cell phone number even though there was room for one. Being on the other side of the country, the lack of contact from this company was concerning. I had to call to find anything out, neither them nor the driver they contract out to ship your car seems to care. I don't recommend, they've just been rude and don't really seen to care to help us.
Megan Griffin
5.0
I've been dealing with Danny at Ship A Car INC for years. They transported some vehicles for me just this last week. I buy a lot of vehicles. So I do business with him all the time. I'm totally satisfied. They're a licensed broker who uses several means of transportation, such as a truck and trailer. They've been working fine for me so far. And they're reliable. So I will keep using them. If someone were interested in moving a lot of vehicles, give Danny a call. And I'm good with scheduling. Danny makes it easy. And he's professional and friendly. Danny and I are like friends! I would recommend Ship A Car INC to family and friends. Actually, I already have. I've stirred up a lot of business for them.
Ray M. Dallas, TX
5.0
The entire process was so smooth and professionally handled. From Meredith our transport agent to Justin our transport driver it was a seamless process. We needed our car shipped from the west coast to our new home nearly 2200 miles away. We were in nearly constant communication with Meredith who provided updates promptly. When we had a hiccup on our end, our driver, Justin worked with us with no problem. Our car was delivered on the date and time promised and in undamaged condition. This was such a positive experience for us.
Glenn F.
5.0
Had a great experience with Ship a Car. Steven was very helpful and answered all of my questions quickly and efficiently. Thank you so much for your great service, and having my car shipped looking just the way I left it.
Hillary Devlen
5.0
Larry was very easy to work with and responds very quickly to questions and calls. I would definitely call him again any time I need a vehicle transported. I compared a lot of prices on the internet along with each company's reputation - Price and reputation were great too!
Brendon Gunn
5.0
Had a great experience. Fernanda was very helpful and easy to communicate with. They picked up my 68 Camaro the very next day. And when it arrived it was just as promised. Thank you and I would most definitely recommend them to anyone needing a vehicle moved.
Kent M.
5.0
Thank you so much for your help in transporting my car from Seattle to Virginia. Everything went great! Your arrangements were fantastic! Very seamless and easy. I got the car within three days and the drivers were super about getting the car picked-up from my sister (they had to call her a few times) and then the drop-off was perfect. They told me when and where and were on-time too. THANK YOU!!! I have already recommended your company to my friends and I hope they will call you. Your company is very professional and pleasure to work with!!
Honor F. Alexandria, VA
5.0
Willie Dublin assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend Ship a car inc and Willie D. if you can request him for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.
Jed Napoles
5.0
I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam L., the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thingship his car from his home base; also in IL to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!
Jacqui R.
5.0
I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.
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