Tennessee to Utah Car Shipping

Yvonne was very helpful finding a carrier in less than an hour when other company’s carrier felt thru.

I hired Ship-A-Car to transport a truck from TN to CA. Their service was excellent! They kept us informed on the schedule and picked up the truck from TN on the date they said they would. They delivered the truck to CA within the timeframe they said they would and kept us informed along the way. Much better experience than what I had with another transportation company. I would use this company again in a heartbeat!

We needed a last minute car pickup out of state, and Bob wasted no time to call out and find us a driver, and have our car delivered safely and promptly.He was courteous, reassuring, and efficient. We Will definitely use this company in the future, and certainly refer others to them.

Excellent customer service from Dana Briones from inquiry until the successful drop off of my new car from Pennsylvania to Los Angeles, CA. She was professional, knowledgeable, friendly, reassuring and made herself available when I called to check on the location of my car after 4 days. I was also provided with the driver's full name and cell phone number. I most appreciate that Dana was honest about the estimated transport pick up and delivery time frame. The driver Alex was the absolute best. He called me and the car dealership the morning he picked up my new car. We spoke about 4 days later and he told me his expected delivery day. On that day, he texted me to let me know the time based on his GPS. He arrived earlier than expected. This was my first time purchasing a car from the internet, from another state and using an auto transportation company. I did have anxiety in the beginning. However, EVERYTHING went smooth and I have nothing but great things to say about Dana and Ship a Car Inc.

I'm in the process of trying to ship my car with these people and so far it's been a pretty bad experience. They buttered up my step dad so she chose them to ship my car and promised only good things but we have yet to experience them. Originally the lady on the phone told my dad Friday was the original pick up date so my husband was able to get the day off work, then she said next Wednesday. So my husband was able to get off work again to drive 3 hours and get my car, only to find out that the driver wouldn't be in the area until tomorrow. So now he's going to have to try to get off again, which isn't easy with his job. This all could have been solved if anyone answered their phones and told him it would be another day before anyone could make it but when my husband called they just rudely told him to contact the driver but the number they gave him just sent him to a phone line that didn't have a voicemail set up. They also gave him a fax number, but not a cell phone number even though there was room for one. Being on the other side of the country, the lack of contact from this company was concerning. I had to call to find anything out, neither them nor the driver they contract out to ship your car seems to care. I don't recommend, they've just been rude and don't really seen to care to help us.

Thank you for taking such good care of my car during the transport. I will highly recommend you to other people , and I will use you again in the future.

Excellent service. Cody and team was prompt to my needs and lessened a stressful transportation process. Recommend him or his team anytime. Will definitely utilize them again in the future.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Very good experience. Would recommend for anyone who has a vehicle of any kind to ship.

I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service