Rhode Island to Mississippi Car Shipping

Excellent communication from Ship-A-Car Direct (Stefan and others). They lined up ARK Transport, who made an uneventful trip from Colorado to Ohio. Car was delivered at 10:30 PM (No problem for me, but I was unable to take good receiving inspection photos. Driver was very careful unloading car. No damage during transit.

This was very easy to do, Quinten Putnam had made the arrangements for my Harley to get to California before I could of gotten there myself. It was a very simple and very reasonable experience.

Justin in customer service was awesome. Very quick turn around time with giving me a quote and assisting me. Always on top of thing with questions I had. Also the emails sent on how to prepare the car for shipment, etc. were most helpful.

I understood that there were substantial ice & snow storms throughout the Midwest so I will give some leeway to the pick-up & dropoff dates (completed within 24 hrs of ETA). Meredith my booking agent was courteous & thorough and I appreciated her follow up. My transport driver Victor was courteous & professional as well. Will use Ship a Car again.

Great experience we were in need of getting our vehicle from the dealership that was over 400 miles. Paul worked very diligently to get it here in time because we needed it by the weekend.

The car for my son Aaron was delivered. The transporter "Mike" was very nice and our experience with the company was great. You promised and delivered. I wanted to personally thank you for following through on your promise and most importantly for keeping in touch. As you are aware my experience with Roadrunner's service and follow up was horrific. On a scale of 1-10 (with 10 being excellent) I would rate my experience with you and your team a 10 ( the exact opposite of Roadrunner). Please feel free to forward this to whomever so that my comments are shared accordingly. Thanks again.

This was my first experience with using a transport company for a vehicle, after reading reviews about different companies I was nervous. Bob Moran with Ship A Car had some good reviews so I called him to get a quote. The price was in range with others I had called but I felt more comfortable working with Bob. I called Bob on Friday of Labor day weekend at 4:30pm, he was able to have my vehicle picked up on the following Tuesday in Colorado and delivered to me in Northern Illinois Thursday morning. The driver, Egor, called me Wednesday afternoon and we made arrangements to drop off the vehicle at 6:00am so I could get to work, he was very accommodating to my schedule. I am not one to post any reviews but I felt these guys deserved to be praised. I would definitely use them again.

I worked with Justen to ship my car from Michigan to California, he is very kind and patient and the communication is great throughout the process. My situation is a little bit special, in early May, I made a deal with Justen that the release date will be July 10th, however, on June 19th, my schedule has changed and I need my car to be transported as soon as possible. After I told my concerns to Justen on June 19th morning, he replied a few hours later saying that he has arranged a driver and my car is ready to be picked up this afternoon!!! Great thanks to Justen and my car arrived at California on June 23th! I gave him difficult circumstances, but his professionalism made it a easy move. Although Ship a Car Inc is more expensive than others, but if you think of their service, it is totally worth the price! And in Ship a Car Inc, if you are looking for a smooth and worry-free transportation process, Justen is your man!!!

Phoned them to move a golf cart in Phoenix .Fast and clear response fro Peter to get it set up and explain all details Same for the actual individual (Fred) who got the vehicle and moved it. Very impressed and would recommend them for any type of car move Price was also fair and stopped me from renting trucks or trailers. What a positive experience!

Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.

Excellent service all around, highly recommend, handled quickly on short notice, worry free pickup and deliver, customer service/communication excellent..!

The whole process was super fast and easy, got a great deal and Nikki Wilson really made things so pleasant I'll never consider another company. Definitely recommending to friends.