Kentucky to Rhode Island Car Shipping

I had a great experience with Ship A Car inc! Paul was very helpful with shipping my car from Florida to New Jersey in just two days for a great price. Very impressed with how everything was handled.

I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.

Willie was wonderful to work with and motorcycle was picked up within a few days of my first call and arrived one day earlier than estimate which was great. This was going from Nebraska to my Marine son in California. The shipper assigned did not fill out a condition report and Willie told me there would be one so I asked but the driver didn't speak English well and kept brushing me off. There was a small chip on the back fender but I have left phone messages and emailed KP Turbo Transport that moved it and never receive a reply. I would use Willie again but maybe not accept quote from KP Turbo Transport.

I had a Mercedez E550 convertable that had to be transported (shipped) from California across country to Florida. After doing some research reading other people's nightmare reviews regarding damage and or needing additional costs demanded by drivers, I was very nervous. After calling about six vehicle transport companies my feeling was only worsened after speaking with their reps. After reading a link listing Ship-A-Car-Inc as a highly rated vehicle transport company, I called them. I could immediately notice the difference. Everyone I spoke to was professional, and knew the meaning of customer service. Specifically, Fernanda she took care of all the details and assured me that the cost quoted would be the cost without any surprises. My car got to Florida on time without damage and no hassle. I strongly endorse Ship-A-Car-Inc they have a proven track record. Shipping a car is a nerve racking experience go with Ship-A-Car-Inc and relax, they will take care of everything.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Made a car shipment happen in 24 hours that was taking forever with other company. I was willing to pay a few bucks extra. Other company kept delaying and making excuses, this guy made it happen literally overnight and was excellent returning calls and follow up. Cool guy and fun to talk to as well.

Bob Moran. Is AMAZING ! I shipped my car from Las Vegas to Pennsylvania. Bob has kindness , compassion, respect ,empathy, and professionalism for the stress and planning that comes with moving. His customer service deserves him to be an owner of this company. And he should get a raise of 50% in my opinion. Because he communicated on a level that all customer service people should learn from this man. He returned calls and texts with in 24 hours and was honest and transparent if he could meet your deadline. And he did all that by being calm and giving a 100% effort in putting our needs/ the customer first. If your going with this company, then ask to have Bob as your person . Thank you Bob! Godbless!

Merideth Anzalone did an excellent job in supporting the needs of the customer. When the transport company suffered delays in shipment, she got on the phone and worked it out to our total satsifaction.