Iowa to Rhode Island Car Shipping

My father passed this summer and I inherited his 1956 DeSoto. My two boys, 18 and 20, plus my husband researched the possibility of getting the car shipped from Michigan to Connecticut. They made this whole thing possible through Ship A Car. Yvonne took care of us throughout. She has amazing customer service. When the first driver showed up without the proper equipment, Yvonne did everything possible to find another driver that was available the week that I was in Michigan visiting my mother. The second driver was top notch. Thank you for making my sons' dream a reality.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

The rep was very helpful and friendly, and the driver was the same as well!

I recently hired Ship-a-Car to transport a car cross country. I had used another company several times in the past, but a friend recommended Ship a Car and they were substantially less expensive so I gave them a try. Everything was done as promised without any complications. The car was delivered in good condition. I recommend this company.

Excellent customer service. My car arrived on time and in perfect condition. Quality company that will meet your auto transporting needs with ease. You don’t have to worry about your vehicle with this company.

The gentleman that delivered my car was very good. It was my first time using them, and I'd use them again. Would recommend to anyone. They're very professional. Just make sure that if you're shipping a classic car to put the cover on it -- you'll need to keep the dust off.

I worked with Gabriel Lopez and he was professional and a pleasure to work with. Always stayed in contact with me and gave me updates. My only complaint would be is that the price was increased but other than that the service was fine.

Howard H. with Ship a car was great. He went over and beyond the call of duty for me. He even got me an enclosed hauler at no extra cost! Thanks! I'm a satisfied customer.

From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you’d expect from a professional hauling company. We've hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I’ve ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.

I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.

I used Ship A Car when I moved across the country. Their service was wonderful. They communicated well with me, they were friendly, and they kept me in the loop on what was going on. The only problem was that the company they ended up hiring for shipping my vehicle was a problem. But when I told them about the problem they were very nice about it, and they handled it very well. I highly recommend them.