South Dakota to New Hampshire Car Shipping

I will never use this company again nor would I recommend that any consumer use it. Not only did my car not arrive a week after the allotted 6-10 day quote, the communication was horrible and evasive. They did not take responsibility for our car's whereabouts and had no answers as to when the car would arrive. They refused to reimburse me for the rental car I was forced to get because of this delay. At one point when I was trying to get to the bottom of what was happening the associate hung up on me. He had given me the run around for 3 days and never returned my calls. I am a very patient person and I knew there would be a delay given the holiday weekend. I padded that into my time but the lack of communication and lack of respect of my situation was totally unprofessional and frustrating. As I am writing this we still don't have our car.

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A CAS, INC. and the pickup date and delivery date has been fulfill. Ask for Paul M. he will take care or your car and will keep you update on everything. I'm very pleased with the service and I'll recommended. A+

I would recommend using Ship A Car INC. This was my first time using something like this but I felt this company was the best way to go. They shipped a car long distance for me, approximately fifteen hundred miles. The fellow I had talked to was quite helpful and answered phone calls, responding immediately. It was in the middle of Winter, so things were a bit hectic. Once the shipping of the car was underway the first shipper's truck broke down out on a highway. They had to get someone else to transport it. It took several days longer to complete the job causing the car to arrive several days later than anticipated. Overall, they got the job done.