Rhode Island to New York Car Shipping

I worked with Lawrence on moving my new BMW from Charlotte to Portland and was pleased with both the price and high quality of service. These guys were great and very responsive the whole way. Thanks!!

Beware! Scheduled paid deposit was told by Steve goodman that our pick up was for Monday the 8th called him and was suppose to get back with us and havent heard from him and now he's sending our calls to voicemail. My friend even took off work so she would be home.

Easy and efficient. Finding a driver was a little difficult given my location but Stephen did it! The driver, Pavel, texted me with the estimated time of pick-up which was exact. He told me what day my car would arrive and again, gave me an accurate time of delivery. All went smoothly. I would definitely recommend this company.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

I have never shipped a car before, so did the normal thing and jumped on the internet and started doing research. Ship a Car was highly rated, so I contacted them. I spoke to Marrine. She was friendly, informative and explained the entire process. She explained the difference between open and enclosed transport. She worked up two quotes for me based on both and e-mailed me each quote so I could read and make an informed decision. I was shipping the car (Mercedes C300) from Utah to Virginia. After speaking with my brother whom I was getting the vehicle from he said ENCLOSED !!!. He shipped the vehicle out to UT and his moving company did all the arrangements. They DID NOT use Ship a Car. It was shipped on an open car trailer and when the Mercedes and their Mini Van showed up, they had 850$ in damage and 240 miles on the Mini-Van. Again they DID NOT use Ship a Car. So I went with the enclosed transport option. It was actually only about 300$ more dollars than I figured out it would cost me to fly out, take time off work and then drive back. Also, I would be putting 2K miles on the vehicle. No brainer....Ship it. The car was picked up and delivered on time. Pay close attention to the process that is explained to you. Ship a Car is a booking service and only works with highly rated drivers/companies. They basically write the contract and put it out there for drivers who they approve. Once your contract is picked up by a driver, you are good to go. I had no issues with booking, the car was picked up on the day they said and was dropped of early. The driver was great and the car, although yes it needed a washing (it just came from UT, it was not gross, but yes had some grim on it. This was expected, enclosed trailers are not air tight) was in great shape, no damage, and no extra miles on it. I highly recommend this booking company and request Marrine, she was great.

What a incredible experience it has been shipping my car with your company. The whole thing has been seamless and carefree. Vitaly was a great guy when he picked it up and when he dropped it off. Thank you for all your assistance in making it this way.

Recently we had an opportunity to have our vehicle transported to an auction out of state. We dealt with Bob Moran of your company and was totally pleased with his response. He followed the procedure to the very end and kept us informed daily. We would definitely recommend your company in the future.

Extremely happy. They took care of every detail of transporting my forklift. The process was flawless and the price was reasonable.