Rhode Island to Nevada Car Shipping

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

I loved dealing with them. Dana was awesome! She found a shipper immediately and my vehicle was picked up in 2 days and delivered in 24 hours after pick up. Everything happened exactly as she promised. She deserve a bonus. So very easy to talk to and made herself available after hours to make me comfortable with the entire ordeal!

I would like to thank you for helping me figure out what was going on with the vehicle we were trying to ship to CA. As of our last conversation, you found that our car was no longer on the list to be picked up by a driver/broker. Apparently our car did ship out later that day. It is on its way to CA, but this has been an exasperating experience for us and one we hope never to repeat. Your kindness, despite the fact that you did not have a contract with us, was much appreciated. Also your willingness to explain a bit about what goes on behind the scenes was much appreciated. I hope you continue to do well working for Ship A Car, Inc. It is unfortunate we did not initiate our move with you and your company. Perhaps we would not have had such a sour experience.

This was my first experience with using a transport company for a vehicle, after reading reviews about different companies I was nervous. Bob Moran with Ship A Car had some good reviews so I called him to get a quote. The price was in range with others I had called but I felt more comfortable working with Bob. I called Bob on Friday of Labor day weekend at 4:30pm, he was able to have my vehicle picked up on the following Tuesday in Colorado and delivered to me in Northern Illinois Thursday morning. The driver, Egor, called me Wednesday afternoon and we made arrangements to drop off the vehicle at 6:00am so I could get to work, he was very accommodating to my schedule. I am not one to post any reviews but I felt these guys deserved to be praised. I would definitely use them again.

This is my 4th positive review, don't feel like writing it all again. Everything went swell. Just a great experience.

We worked with Bob M. and he is AMAZING. We purchased a Ram Rumble Bee and we needed it shipped quickly for a surprise for my daughter. He was great at making that happen for us on schedule and in time!!!

We have been working with Bob at Ship A Car for years, and we are always impressed with the personal attention to detail. Highly recommended!!

Dana was very professional and helpful to arrange transportation for my sons car from New Hampshire to California. The car arrived on time at its destination. I would use this service and recommend them to anyone looking to have a car shipped.

I had a little longer wait due to truck issues and the road. However, Bob Moran was beyond useful and helped me in more than one way. His customer service let alone human compassion for the things i was or might have been going through was very much appreciated during this huge transition in my life. I would recommend ship a car inc. And ask for Bob!

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.