The Ship A Car Customer Experience

Service quality is the first priority at Ship A Car, and it shows in what customers write after delivery. Below you will find real, verified reviews collected from independent sites like BBB, Google and Transport Reviews. Read a few before you book anywhere; it is the fastest way to know who you are trusting with your vehicle.

Thousands of Happy Customers

The difference between ordinary and extraordinary is that little extra, and at Ship A Car we build our service around it. Every SAC transport representative holds our customers in the highest regard and puts them first, on every shipment.

To our customers: we may not always have the answer, but we will find it. We may not always have the time, but we will make it.

That commitment shows up in 5-star reviews across the major review sites, including BBB, Google, Transport Reviews and ConsumerAffairs. Those reviews, more than anything we could say about ourselves, are why individuals and businesses across the country trust SAC with their vehicles and freight.

Read what our customers say about their experience

5.0
Very much impressed with their service.Fernanda was a great staff she did a perfect job from quote till I received my vehicle.The driver Williams delivered my vehicle in perfect condition very well handled.
Divya S.
5.0
this service was the best. especially Meredith. Everything was done and completed as promised. Professional, Courteous and trustworthy. Received a follow up call from Meredith to make sure car arrived on time and if everything went well I give this company 5 stars. I give Meredith 10 stars for handling this shipment.
Mrs. T.
5.0
From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you'd expect from a professional hauling company. We hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I've ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.
Libby S.
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve G. handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve G. and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again... in a heartbeat.
David G.
5.0
Ship A Car made the process of shipping a motorcycle fast and easy. My transport coordinator was Meredith A.. Meredith answered all my questions promptly and stayed in contact with me through the process. Her level of professionalism was outstanding given the Florida based company was dealing with hurricane Irma throughout my shipping process. I will definitely use Ship A Car for my future shipping needs.
Brian B.
5.0
I have used your service twice now. Bob M. in Florida has taken care of me both times. I defiantly was an extremely difficult customer this past time . I was having a hard time arranging and planning my move back home. I think I had to change the date 3 times. Bob was the most understanding person and even became my friend during the process �� If anyone could ease ur mind and reassure you that everything would be ok it was Bob. I would recommend him to everyone that uses ur service He's amazing and I will cherish our friendship always.
Ellen S.
5.0
I had a car shipped to my son stationed in Hawaii in the army. Lawrence was extremely helpful and patient walking me through the process. I was very nervous as the car was my deceased husbands 2001 Monte. It had lot of sentimental value. It got there 1 week sooner than expected. Thank you!
Carol D.
5.0
We've never had to transport a vehicle before. We had an excellent experience with Ship a Car. Willie D. handled our questions professionally. He explained the process, and calmed my nerves. We appreciate everything Willie did for us and will use them again if needed. We highly recommend them.
Connie A.
5.0
Used this company twice. Highly recommend. Lawrence K. was wonderful. He's an asset to the company.
Carla S.
5.0
The rep I worked with, Lawrence K., was knowledgeable and helpful. Very customer service oriented. He answered my many questions and went the extra mile to save me some money and find the best way to transport our car. I liked the tips on "preparing your car for transport". I received a professional quote. Lawrence communicated well by phone, text and email. He walked me through the document signing so that went smoothly. He was easygoing and friendly. A friend referred us, as she had a good experience too. I got two estimates from other shipping companies, but I felt most secure with Lawrence and he's one of the main reasons we went with Ship a Car, Inc.
Sandra O.
5.0
Awesome experience. We shipped my sons very large F-350 from Oregon to N. Carolina and it went very smoothly. Working with Lawrence was a great experience. He listened to all the details of our shipment and got us a tremendous carrier to handle our large and very special load. I give Ship-A-Car and Lawrence my highest recommendation and would definitely use them again.
Kevin M.
5.0
I would like to thank the company for transporting my daughters car safely from Port St Lucie, FL to San Antonio, TX.
Michael M.
5.0
I worked with Lawrence on moving my new BMW from Charlotte to Portland and was pleased with both the price and high quality of service. These guys were great and very responsive the whole way. Thanks!!
Charles D.
5.0
I have never shipped a car before, so did the normal thing and jumped on the internet and started doing research. Ship a Car was highly rated, so I contacted them. I spoke to Marrine. She was friendly, informative and explained the entire process. She explained the difference between open and enclosed transport. She worked up two quotes for me based on both and e-mailed me each quote so I could read and make an informed decision. I was shipping the car (Mercedes C300) from Utah to Virginia. After speaking with my brother whom I was getting the vehicle from he said ENCLOSED !!!. He shipped the vehicle out to UT and his moving company did all the arrangements. They DID NOT use Ship a Car. It was shipped on an open car trailer and when the Mercedes and their Mini Van showed up, they had 850$ in damage and 240 miles on the Mini-Van. Again they DID NOT use Ship a Car. So I went with the enclosed transport option. It was actually only about 300$ more dollars than I figured out it would cost me to fly out, take time off work and then drive back. Also, I would be putting 2K miles on the vehicle. No brainer....Ship it. The car was picked up and delivered on time. Pay close attention to the process that is explained to you. Ship a Car is a booking service and only works with highly rated drivers/companies. They basically write the contract and put it out there for drivers who they approve. Once your contract is picked up by a driver, you are good to go. I had no issues with booking, the car was picked up on the day they said and was dropped of early. The driver was great and the car, although yes it needed a washing (it just came from UT, it was not gross, but yes had some grim on it. This was expected, enclosed trailers are not air tight) was in great shape, no damage, and no extra miles on it. I highly recommend this booking company and request Marrine, she was great.
Sean K.
5.0
I had a motorcycle shipped on October 3rd, 2017. I would rate this shipment at 4.75 stars. The motorcycle was in excellent condition upon arrival. The communication with the driver was a bit lacking. I had to contact him to get info on when he would pick up and when he would arrive here. I had no idea when we were going to receive our shipment without contacting him.
Rebecca B.
5.0
Willie was wonderful to work with and motorcycle was picked up within a few days of my first call and arrived one day earlier than estimate which was great. This was going from Nebraska to my Marine son in California. The shipper assigned did not fill out a condition report and Willie told me there would be one so I asked but the driver didn't speak English well and kept brushing me off. There was a small chip on the back fender but I have left phone messages and emailed KP Turbo Transport that moved it and never receive a reply. I would use Willie again but maybe not accept quote from KP Turbo Transport.
Molly E.
5.0
Mr Moran helped me ship my 89 Mercedes to Massachusetts from Florida he was very professional and helped me find exactly what I wanted I would not go with any other company. Unless Mr Moran was there he made the process very stress free and easy.
Daniel l.
5.0
I used Ship a Car to ship my car from San Diego to the port in Long Beach before having it shipped to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.
Sean H.
5.0
I've waited 5 years to get my car shipped and thought it was going to take a long time to get my car shipped. I found them on the website under the Better Business Bureau and chose them . They were quick!! I called on a Wednesday they picked up my car on Thursday and I got my car delivered today it was fast as well as professional.. great service and Howard was ABSOLUTELY AWESOME!!!!
Mrs Sabrina S.
5.0
We used Ship a Car to transport a vehicle from Colorado to Pennsylvania. We could not be happier with the professionalism and timeliness of the experience. In oarticilar, Howard, the man we worked with was fantastic and attentive.
Melinda W.
5.0
Very pleased with delivery of my car, especially with storm conditions approaching in a few days. Meredith was very helpful arranging this for me. Highly recommend this company to move a classic car. 5 Stars for sure.
William D.
5.0
I'm very happy with Sam who handled the Transport of our RX 350 from Minneapolis to Naples, Fl. From the start to delivery everything went smooth. Good Job Sam.
Daniel K.
5.0
Howard H. with Ship A Car did a great job. There was difficulty finding a transport in our timeframe even though we had given over a months notice. Howard stepped up and provided an enclosed transport for the price of an open one. Great Service, highly recommended.
Tom W.
5.0
The shipper was early and coordinated very well. It was a complex unload having to remove two cars to get to mine. The maneuver was executed perfectly in a minimal amount of time and was impressive to watch. The move was well coordinated and executed flawlessly.
Jerry C.
5.0
Howard H. with Ship a car was great. He went over and beyond the call of duty for me. He even got me an enclosed hauler at no extra cost! Thanks! I'm a satisfied customer.
Brad B.
5.0
Fantastic to work with and had a great experience with this company. Follow through was great and always just a phone call away. Shipped my daughters car from East coast to West coast and it arrived as promised. What I really like is that her car is designed with the front and rear bumpers somewhat lower to the ground then normal and this was a concern for me. I watched the car loaded on to the carrier and it went on perfectly. Very very happy and would highly recommend.
Mike N.
5.0
I was very nervous about the car shipping process and received quotes form several companies. I am so happy that I chose Ship A Car. Sam communicated with me every step of the way and everything turned out perfectly. My car was shipped from Washington state to Wisconsin and arrived earlier than expected. I would recommend Ship A Car 100 times over to anyone who needs this service.
Trina Q.
5.0
Marrine N. is great. Hassle free, thorough and efficient. My truck got where it needed to go on time and with no problems.
David J.
5.0
Excellent customer service, Bob M. was courteous, professional, took responsibility for ensuring shipment occurred as committed and communicated. Vehicle arrived on time with no issues. Great service !
Dan F.
5.0
Definitely a great experience. Carrie was just so helpful and was able to do the impossible by finding me a carrier within an hour after I sent the request only two days before I wanted my car to be picked up.
Jeremiah G.
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