Oregon to Idaho Car Shipping

Never called to let us know pick up time would be pushed back. Never called night before when they said they would to let us know the pickup time. We are waiting to hear from them, flying out tomorrow morning, and can’t get a single response from anyone. Horrible service.

Company has follow thru. Even when things go wonkie they are there to fix the situation quickly and resolve any issues. Janet was great!!!

Bob was AMAZING! I was in such a bind and had just found out some bad news about my dad’s health. Bob was very understanding and turned my situation into a positive one. He was very quick at responding back to me and very knowledgeable. It put my mind at ease and all I had to do was sit back and wait for my car to come. It took little time to travel from WA to VA and the driver was very nice as well. Bob called to check up on how the delivery went and that in itself was really nice! Showed me he truly cares about his customers! I will definitely be using this service again and have already recommended Bob to a few friends. I can’t thank Bob enough for being a Knowledgeable and caring person!

This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.

This is the place to go for all your car shipping needs. Ask for Chad & tell him you heard he can work magic!

I was working with Move Wheels a month prior to moving from Saint Augustine, FL all the way to Park City, UT & I needed to have 2 cars shipped in an enclosed carrier. I was assured I’d have the driver information & pick up time closer to the ship date; we needed our cars picked up 5/29 (Memorial Day). Come the Friday before the cars were to be picked up, I had been in communication with a rep via text, asking her to provide me with the driver info & pick up time as they were to come that Monday; this was at noon & was told I would be provided the info shortly. Well, 3pm rolls around & I call my rep, who was now not responding to my texts or calls. I ended up calling the main line & told them AGAIN, what I needed. Well, I was never given any information, so I thought, well, we’ll just wait & see if someone shows up…of course no one did. Needless to say, my call to them at 9:01am on Tuesday morning was not a pleasant one. I then began searching for the top transportation company and came across Ship A Car Inc. I picked up the phone & was connected to Chad. He was extremely helpful, informative & honest. He rolled up his sleeves & got right to work on helping me get a carrier that day or the following. Even with the prior company being a complete PITA & not removing me from the board, Chad made magic happen. By the time he left for the day, we didn’t have a carrier yet, which was ok. I honestly didn’t expect to have a carrier until the next day. That was until I got a call from a dispatcher who emailed me the paper work & in minutes, I had a carrier that was to be there the following morning. BUT, I got a call from the carrier again shortly after & he wanted to pick my car up that night, as they were in Orlando. All my worries had diminished & I have Chad to thank for all his hard work & dedication. He was a pleasure to work with & I will certainly refer anyone to him in need of car transportation assistance, in the future.

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.

Great experience, even though I had to ship with another broker due to mechanical issues. Justen Varughese was professional, efficient, and honest. Good company, excellent employee. Great customer service and professionalism.

Great work and service,Picked up the car very fast and delivered on time in the same condition without any damage. Great communication With the Customer service, She is very friendly and helpful person.I recommended this company.

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.

Ms Dana was the best! She was very accommodating and helpful! Even in the delay, the company was very Creative in meeting our needs! The car arrived safe and in the 24 hours as promised!