Ohio to North Carolina Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Great company and wonderful experience! We worked with Skip who was very helpful and accurate with everything we needed. We will definitely recommend Skip with them for anyone looking to ship your car and wanting good prices! Thanks, guys!

I had a classic VW Beetle shipped from California to New York. Danny (the representative from Ship A Car) was the BEST! He explained everything to me step by step. I had never shipped a car before and I called a bunch of different companies and was feeling leery. But Danny was patient, very kind, and trustworthy. He explained everything to me. He encouraged me to look up the company on the BBB website, which I did. After doing my research, I knew this was the company for me. If you need to ship a car, CALL DANNY! He's aces! My car arrived as scheduled and the price was fair. Thanks Dan - you're the best!

My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.

I worked with Kristina V. She was kind, thoughtful and intelligent. Worked with me threw my email and gave me her personal phone line to call for problems.. She gave me estimate and told me what to expect... Stayed in contact with me threw the entire process of booking, handling transport, and getting vehicles delivered. Transporters were kind, helpful and capable...Just an OVERALL, Good experience... What a BLESSING these people are, in today's world of mishaps... Five Star Rating in my opinion... Thank you... took the stress out of our shipment..

Highly recommend Ship a Car Inc for your next motorcycle move. Fernanda Lopez is a top of the line transportation coordinator, based on my 38 years of experience in the field. She started the process to move my classic 1976 CB400F Honda,and managed it every step of the way. Even when challenged with availability of drivers during the Memorial Day period, Fernanda provided periodic updates, while she diligently worked to secure a driver. The driver was excellent and worked both ends of the process professionally, and the bike arrived exactly as it was when it was picked up. I plan to make additional vehicle moves and my first call will be to Ship a Car Inc. Thank you!

It was a great experience. I’d do it again

Shipped two vehicles from Nevada to Kansas Kristina V and Ship A Car booking people made our transport experience... A positive experience. Can not say enough about the calm, confident manner they had with handling details and getting our vehicles moved to their new home.. It is so stressful finding people that you can trust to do what they say they can do... This was just a wonderful blessing to us... Everything went smooth and delivery was GREAT! These two vehicles had to come 1577 miles. Cost was fair for shipping both vehicles... Just can not express, the sincere, happiness we felt to see these vehicles reach their final home... These people KNOW what they are doing to help others... I appreciate them helping us out... It was a remarkable, good experience finding this service.

First I wanted to say Thank you Bob M. from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.

The service rendered to me by Larry Farber was excellent. He went out of his way to help me promptly, courteously and with feeling. He was aware that during this process of getting my car shipped, my beloved wife passed away suddenly as a result of a Brain Hemorrhage. I was devastated and sometimes it was hard for me to concentrate. But Larry was very understanding and sympathetic. That was very commendable and he deserves high grades for his services.

I couldn't have asked for better service. Janet was friendly, had a sense of humor, and got the job done. Within a few hours of my call, I had my car scheduled to be picked up the same day, at a cost that was lower than all the other "instant quote" places. I was waiting for 2 weeks for the dealership to find a shipper- she explained simply why it wasn't working, and fixed it. Couldn't be happier, money well spent here.

The rep I worked with, Lawrence Knapp was very knowledgeable, helpful and customer service oriented. He answered all my questions, and went the extra mile to save me some money. I feel our car is in good hands. I liked the tips on how to get your car ready for shipment. Lawrence communicated well through phone, text and email. He walked me through the process of signing documents so that went smoothly. He was easygoing and friendly too! I recommend Ship A Car, Inc. I got two other comparable estimates and because of Lawrence, I went with Ship A Car. A friend referred us, as she had a good experience too.

My car was shipped so incredibly fast from California to Nashville. It actually arrived even one day before I was scheduled to arrive in Nashville but the driver was able to accommodate me and stay an extra night until I arrived. Great service and my car arrived in perfect condition. Very much worth the price!

Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users.

Shipped a new auto from Irvine, CA. to Memphis, TN. The entire process was handled online in a very professional and user easy manner. Transport dispatch was in constant communication and the delivery came on time and in perfect shape. Price was competitive and fair and service great. Five star performance!

Great experience with Ship-A-Car! Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.

I recently moved to Florida and used Ship A Car to transport my car. I dealt with Lawrence K. who was courteous, honest and professional. He kept me posted from beginning to end and it was one less thing to worry about. I would use them again without hesitation.

I needed my sons car shipped from Bluffton, SC to his home in Bear, DE. My sister Louise gave me Kristina Virture phone #, sins she is working with her to have her car shipped from Queens, NY to Las Vegas. The car was picked up and was delivered on Monday, 2/22/2021 after 3:00 pm. Kristina did a great job and was very pleasent to work with. I told my sister what a great job she did. I'll definitly will recomend Kristina and Ship A Car if someone els need your service. Sincerely, Patricia Lindvall 843-705-6919

The experience of shipping my car was effortless. I would not hesitate to recommend SHIP A CAR, INC. to anyone. They were very professional from start to finish and arranged everything. Best shipping service ever!

I used Ship A Car when I moved across the country. Their service was wonderful. They communicated well with me, they were friendly, and they kept me in the loop on what was going on. The only problem was that the company they ended up hiring for shipping my vehicle was a problem. But when I told them about the problem they were very nice about it, and they handled it very well. I highly recommend them.

From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you'd expect from a professional hauling company. We hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I've ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.

EXCELLENT service! The boat was picked up by the driver on time, also arrived on time as promised. No complaints, no damages to boat or trailer. Very professional.

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.

They did an excellent job from customer service to delivering my car to me in Alabama. Phone calls were allways answered promptly and driver kept in touch with me.

Very pleased with delivery of my car, especially with storm conditions approaching in a few days. Meredith was very helpful arranging this for me. Highly recommend this company to move a classic car. 5 Stars for sure.

I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service

We had a great experience! Willie was the best! Always kept in contact with me which helped cuz I was nervous about shipping our 2 cars. The price they gave me never changed and was very reasonable! The guy that came to pick up our cars was on time and professional. Cars were delivere unharmed and in a timely manner. I would recommend them to my family & friends!

Called Ship A Car Inc without knowing what to expect. After receiving help from Bob Moran my expectations were far surpassed. He went above and beyond to make sure that my vehicle had the smoothest transfer from Northern California to Southern California. He even took the time to follow up with the delivery. I will definitely be recommending.

STEVE, THE BEST REPRESENTATIVE!!! In a spite of a very difficult route to pick up and deliver my 2016 Mercedes, Steve was diligent and transported my car with no problems from pick up to delivery in Law Cruces, NM I WOULD TOTALLY RECOMMEND THIS COMPANY. THANK YOU STEVE, for your patient and compromise!!

Really Good Service. Set Up, Pick Up, And Delivery, Was On time. Pretty Expensive But They're As Close To Perfect As Possible

Excellent extraordinary and high efficient service : provided week end punctual pickup, on time delivery, excellent tracking and communication and NO DAMAGE.

I've waited 5 years to get my car shipped and thought it was going to take a long time to get my car shipped. I found them on the website under the Better Business Bureau and chose them . They were quick!! I called on a Wednesday they picked up my car on Thursday and I got my car delivered today it was fast as well as professional.. great service and Howard was ABSOLUTELY AWESOME!!!!

I dealt with Justen over the phone. They got my motorcycle to me safely in an enclosed transport on time and significantly cheaper than anyone else. PS don't use uship.com for reviews, those reviews are all fake as hell.

We recently had our car shpped crtoss country by shipacar.com. We were completely satisfied with the manner in chich Danny took care of us. We had a minor change of departure dates, but Danny hel0ped us nad wuicly reinstated our reservation. Our car arrived ahead of time, and was inperfect condition. Thank you, Danny, for the great customer assistance and for the follow-up. We would do it again, in a heartbeat.

After using other companies Bob Moran at shipacar was the best. He handled the entire process in a professional manner. This is the only company I will ever use

If you decide to book with this company, definitely stay away from sales agent THEO BROWN. I explained clearly to the agent that my spouse's work would be providing the payment for the shipment and that under no circumstances should my card be charged without contacting me. I then received a call directly after my call, stating that my card was needing to be charged and I had to commit to a carrier immediately. After expressing that I wasn't feeling comfortable with the transaction (I also did not feel comfortable with the agent's bullying tone), I told agent Theo Brown that I would like to go ahead and cancel my reservation. The agent's overall unprofessionalism, rude tone (he kept interrupting me and wouldn't allow me to ask my questions), and poor communication skills made me skeptical to begin with. The agent told me in his exact words, "Man, you are stupid. You are an idiot." And then proceeded to hang up on me. Did I mention that prior to this he told me that he had enough customers and didn't need me? My recommendation... Stay Away. I found better quotes and superior service with Montway, which also has no hidden fees. Even though I didn't book with them, even Amerifreight and Ship a Car Direct had both better pricing and MUCH better agents. I write this review simply to help people avoid the horrible experience I had. There are WAY BETTER options out there!

I worked with Paul S. He gave me a competitive quote. Agreed to the price and he came back quick with a transport but they wanted $80 more. I declined because it was more than original quote. He got me 3 more quotes a few days later and all wanted $80+ more from original quote. Still competitive, so I agreed with one finally, albeit hesitant because I didn’t like having to pay more but like I said, still competitive. Well, I was pleasantly surprised with the transport chosen, they did a great job! On time pick up, on time (even a bit early) delivery, kept me updated on everything along the way. In the end of the story, a very positive experience! Would use them and recommend them again!

Pepper Long is a dedicated worker that stays on the phone until her customers needs are met. Not only is she courteous, professional, and a joy to deal with, but her time is used wisely and she arranged for my '47 Indian chief to be delivered ahead of schedule with a professional driver, keeping me in the loop as to where and when the arrival would happen. The Indian was secured greatly covered in blankets with not a scratch on it. Ask for Pepper and rest assured you'll be in good hands!

This was my first experience with shipping an automobile cross country, and I must say it was and excellent experience. Bob Moran was very knowledgeable and made me feel very comfortable with the shipping process. We had a great conversation about cars and reminiscing the good old days. The whole process went great! The car arrived sooner than expected and was in great condition. Bob Moran is a great asset to Ship a Car and I highly recommend them.

In October I booked shipacarinc to transport our car from NY to CA. We paid the deposit and were confirmed for 12/29 pickup and approx 1/3 delivery. Unfortunately, no one came to pick up our car. We were told the driver was on vacation. They never found a replacement. Calls went unanswered. We were left in the lurch. No explanation or apology. Do not use this company. They are unreliable and unresponsive. We have asked for our deposit refund and are waiting, waiting.

The process went well. The agent followed up when he said he would. The delivery was the day that it was supposed to be. Everything got here without damage. It was very good. Highly recommended.

Lisa P. is who I dealt with. She was very informative and answered all my questions. Got the car when promised without a scratch! Very smooth transfer. Would definitely recommend! Thanks Lisa for the great service!!

Excellent, Pretty Much, Both The Broker And The Driver were Reliable and Dependable. My Agents Honesty, Understanding And communication Was Excellent The Driver pretty Much Met All My Expectations In terms Of Timing and quality.

Awesome service. Shipped a car and motorcycle for me

Willie was great to deal with - following up when he said he would and easing my mind throughout the entire transaction since I was dealing with a few movers. When needed, will certainly work with Willie again.

My experience was positive. The agent, Will, with Ship A Car, was very professional and my two cars were picked up and delivered in the condition I gave them to the driver. In fact, the driver delivered my cars one day earlier!

I was put in charge of having a vintage car shipped (enclosed) from Pennsylvania to Chicago. It was something my brother bought on eBay. Already a little scary to me. So I did a google search, called a bunch of car transporting brokers and found 2 companies I wanted to go with....Ship A Car, Inc and Automobile Guy....turns out they are brother companies...but I liked Danny Transport Coordinator here because he answered ALL 100 questions I rapid fired at him with patience, thoroughness...even when I called him back several times. The car was picked up when the seller was ready to ship (a few days) and delivered to Chicago the very next morning. In PERFECT condition! I received several follow up calls from Danny to report the pickup and arrival time! I HIGHLY recommend this company and if you can get Danny on the phone I have no doubt you will get the service you are looking for!!

I needed my Dad's '86 TBird brought from Odessa to Dallas so I can restore her to her original beauty. My Dad is gone now and he loved this car. I cried to Pepper about my situation. She is wonderful! Thank you, for bringing the Golden Eagle home!

Excellent service all around, highly recommend, handled quickly on short notice, worry free pickup and deliver, customer service/communication excellent..!

This was my first experience shipping a car. Sam walked me through the process every step of the way. The car was delivered in good condition within the expected time frame. Very pleased with the service and would highly recommend Sam and Ship A Car.

I have been shipping cars for my company relocation employees for many years and had never been as happy as this time. Danny is the best. He reply to my emails and calls instantly. Quote is clear no hidden fees, communication is clear and easy. He even give me some discounts. His quote is the best comparing with other shipping companies. The pick up was on time, and delivery was 2 days earlier than we expected. He helped on all the questions I had with shipper. Got the car delivered from Houston to Sunnyvale in good condition. I will definitely use him again.

Great experience, First time user Everything went like close work.

Carrie was the best in locating a transport for me within a very short amount of time. I highly recommend Ship A Car for your auto transport. They are extremely courteous and very professional.

I found that Ship a Car is very professional manage Company. My contact Willie Dublin lived up to every obligation he promised. When Willie says he has a driver he has a driver. MY car arrived 3 days a head of scheduled then estimated.

Miguel got the job done. I had to pass on the 1st shipper he found because no one would be at the other end. Found me a 2nd carrier who got the car from Maryland to NM in 3 1/2 days. This is 2nd time I have used ship-a-car. They tell you upfront how long it might take. Not the case with some other shipping agents.