From the quote to your driveway.

SAC Makes Shipping a Vehicle From New York to Massachusetts as Easy as 1-2-3-4!

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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

Shipping from the State of New York to Massachusetts

The Dutch first settled along the Hudson River in 1624; two years later they established the colony of New Amsterdam on Manhattan Island. In 1664, the English took control of the area and renamed it New York. One of the original 13 colonies, New York played a crucial political and strategic role during the American Revolution. 

Awarded the statehood on July 26, 1788, New York has emerged as one of the destinations of immigrants from all parts of the globe what made her the epitome of cosmopolitan ethics. 

Between 1892 and 1954, millions of immigrants arrived in New York Harbor and passed through Ellis Island on their journey to becoming U.S citizens. It is estimated that up to 40 percent of Americans can trace at least one ancestor to that port of entry. New York City, the largest city in the state, is home to the New York Stock Exchange and is a major international economic center.

New York is located in the northeastern United States, in the Mid-Atlantic Census Bureau division. New York covers an area of 54,556 square miles (141,299 km2) making it the 27th largest state by total area (but 30th by land area). The state borders six U.S. states: Pennsylvania and New Jersey to the south, and Connecticut, Rhode Island (across Long Island Sound), Massachusetts, and Vermont to the east. New York also borders the Canadian provinces of Ontario and Quebec to the north. Additionally, New York touches the Atlantic Ocean to the southeast, and two of the Great Lakes: Lake Erie to the west and Lake Ontario to the northwest. The state capital is Albany. 

New York is nicknamed the Empire State. The state tree is the Sugar Maple and the state flower is the Rose. And the state motto is Excelsior (“Ever Upward”).

Shipping to the State of New York to Massachusetts

Massachusetts officially referred to the Commonwealth of Massachusetts, is one of the crowded states in the New England region of the northeastern United States. It is bordered with the Atlantic Ocean to the east, Connecticut and Rhode Island to the south, New Hampshire and Vermont to the north, and New York to the west. The state capital is Boston. It was accepted statehood on February 6, 1788. English explorer and colonist John Smith named the state for the Massachuset tribe.

Massachusetts Vehicle Shipping

The state is also celebrated for sparking the American Industrial Revolution with the growth of textile mills and for its large Irish-American population.

Nicknamed as the Bay City, the state possess the motto- Ense petit placidam sub libertate quietem (“By the sword we seek peace, but peace only under liberty”). 

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
Steve Goodman helped me with my transport and did everything he promised he would do. That is rare these and my thanks and gratitude to Steve and Ship a Car.
Jim M
5.0
I cannot say enough good things about this company! A+ service. A+ pricing. A+ speed. After realizing that my deployment to Texas who is going to last longer than four weeks, I was tired of using Lyft and I knew I couldn’t be without my motorcycle. I requested a quote from their webpage along with five or six other companies. Paul Murphy responded quickly to that email with the second to lowest cost to get my bike 1,230 miles from Ocala, Florida to Pharr, Texas, and then followed up the next day with a voicemail. After comparing prices and reading the reviews, I knew this was the company for me. They did not disappoint! I spoke with Paul at the end of the business day on Thursday and within 15 minutes he was calling me to inform me that he had already placed my order with driver Eric Andrews of Andrews Transportation LLC to be delivered 3 days later on Monday. I spoke with Eric on Saturday to confirm where my bike would need to be left. He too was very professional and easy to work with. To my surprise, Eric delivered my bike a day early on Sunday morning. That's right, my bike was delivered from call to drop in 2.5 days!!! Both Paul & Eric’s professionalism may me feel comfortable that my prize possession was in good hands. I would 100% recommend this company to anyone wanting to move theirs. Thanks, guys.
Sonny Doubleday
5.0
I can honestly say, this company is the best!. I called on a Thursday morning, no later than 15 minutes they called me back telling me someone will be there on Friday morning and they were there ot pick up my car. The delivery was supposed to be on the following Monday. They actually showed up a day earlier. I used another company before, it literally took 2 weeks. I highly recommend this company. Highly! I never do reviews, ever! I had to this time.
Michelle T. Toledo, OH
5.0
EXCELLENT service ! Boat was picked up by driver on time, also arrived on time as promised. No complaints , no damages to boat or trailer. Very professional .
Boat Shipping
5.0
Ship a Car Inc. is the best motorcycle shipping company I have had the pleasure of encountering. This is the second time they have shipped my bike. I have had experience with other shippers and, in my experience, Ship a Car Inc. sets the standard for quality service. This time I had my bike shipped from Santa Fe NM to Florida. Joseph Gorfien was my facilitator. He arranged to have the bike picked up within a couple of days. Considering the shop at which I had left it was closed for a day, this was the first possible opportunity to ship it. Amazing! Joseph thought it might take about six days to deliver the bike to Florida, but it got here in three. Amazing! The bike has a custom paint job and custom parts. There was not one scratch on the bike and everything was in perfect order. These folks have not only demonstrated extreme competency in making what could have been a couple of difficult situations totally stress-free, they all seem to have a great sense of humor. I love these folks! Thank you for a couple of wonderful experiences, Ship a Car. I highly recommend their service. In the future, I won’t use anyone else.
David B Grant
5.0
I must apologize for not writing sooner, but our move has extremely long and our household just arrived (computers as well). I can't say enough good things about the excellent service we received! Your communications with us, answering all my questions and keeping me calm all the way through the process were priceless. Our driver "Ihar" was fabulous! He made contact with us and came through as promised on arrival time. He took his time (being a true professional) to make sure that both cars were hooked up nice and tight to ensure no damage would come to them. He took photos of the cars and was very professional and kept in touch with us on his arrival. He was so quick getting our cars to their destination, that he beat us there. He did not complain about having to wait 3 hours, while our plane landed and we made our way over to meet him. The cars were in the same condition as when they left. We were very, very happy with his service! We will definitely refer "Shipacarinc" to anyone who asked us about shipping a car!
Shirley M
5.0
Bob Moran was excellent to deal with. This is the 2nd time I used Ship-A-Car. very good price and on time delivery. Thanks again Bob for the great service!!!!!!!!!!! Regards Bill P Buckeye Az.
William P. Buckeye, AZ
5.0
Shipped my car from Phoenix to DC. All happened without a hitch. Thx Paul Murphy for your service.
System Administrator
5.0
Ship A Car did a really nice job. They were very professional and very friendly. The rep who helped me set everything up was very good. Also, the driver took very good care of the truck. It was just as clean when it got at the drop-off as when it left me in Arizona.
Michael of Green Valley, AZ
5.0
Very pleased with delivery of my car, especially with storm conditions approaching in a few days. Meredith was very helpful arranging this for me. Highly recommend this company to move a classic car. 5 Stars for sure.
William D.
5.0
Really Good Service. Set Up, Pick Up, And Delivery, Was On time. Pretty Expensive But They're As Close To Perfect As Possible
Samir Undavia D. Houston , TX
5.0
Services delivered as expected. I shipped a Yamaha R1 and it arrived on time, undamaged and as promised. Will use again and recommend. Just ensure you are involved with the loading/tying down when picked-up to ensure it arrives in good shape. Thank you!
Steve M
5.0
Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.
My Volvo Got To Me On-Time And Without Any Damage
5.0
I loved dealing with them. Dana was awesome! She found a shipper immediately and my vehicle was picked up in 2 days and delivered in 24 hours after pick up. Everything happened exactly as she promised. She deserve a bonus. So very easy to talk to and made herself available after hours to make me comfortable with the entire ordeal!
Joseph M.
5.0
Bob is great to work with!
SR Douglas
5.0
Great company to work with.Janet Rinella was excellent and provided timely followup explaing how the pickup and delivery would be scheduled. Chris the driver and his copilot Jen did a geat job and provided schedule updates on both pick up and detination arrival. The car transport went well and without a hitch. I definetely will use them again.
Bob Chappel
5.0
They hauled my very expensive V8 chopper from OK to Clearwater, FL. Took care or it like it was a baby. Pedro the driver was amazing and Pepper the dispatcher was all over it from before they pick it up to the delivery. She was a life saver.
Don C. Clearwater , FL
5.0
Meredith with Ship a Car, Inc. helped us to get 5 vehicles shipped across two states. She was wonderful and we highly recommend Ship a Car, Inc. We needed our cars shipped quickly. Meredith was responsive and communicative. She found us two professional drivers who both did an excellent job!
Jennifer P.
5.0
I had a little longer wait due to truck issues and the road. However, Bob Moran was beyond useful and helped me in more than one way. His customer service let alone human compassion for the things i was or might have been going through was very much appreciated during this huge transition in my life. I would recommend ship a car inc. And ask for Bob!
Jordan O.
5.0
Excellent company. I worked with Alberto and he was very good in explaining all the details.I would definitely recommend this company for shipping your car. I had an urgent requirement to ship my car from North Dakota to Washington state. My car was on the trailer exactly on the fourth day from which i first called. They were very transparent in pricing and charges were very reasonable. Delivered the car 1600 miles away in just 2 days. Drivers also were very professional giving me timely updates about my pickup and delivery.
Rajendra Prasad
5.0
I received top notch service from Bob Moran arranging transport of a car from Austin, TX to Lubbock, TX. The logistics were arranged during the Covid 19 Crisis and Ship A Car did an outstanding job. I highly recommend using Ship A Car.
Steven Spear
5.0
Bob Moran is a true professional. The process of shipping our car home was seamless. I would recommend this company highly!
Timothy O
5.0
We used Ship A Car to send a car to our son in North Carolina from California.  The service was great, the price was reasonable and Justin did a great job of coordinating the delivery.  I would use them again if the need arose.
Daniel R.
5.0
Cameron Baker was extremely helpful in explaining the process of shipping my vehicle. I was quoted a fair price and had no surprises or extra hidden fees. Will use them again in the event I need to transport more vehicles. Excellent professional service and fair competitive pricing.
Belinda B. Ft Myers, FL
5.0
Used this company recently to ship my truck across country. Was paranoid of so many things happening. THis company made the job effortless, and painless. Was given an exact quote, was promised no surprises and vehicle was delivered in excellent condition and on time. COmmunication was excellent and will use again in the future for sure.
Vehicle Shipping Company
5.0
The price was right with Ship A Car and their guy was friendly on the phone. His name is David and he did a really good job. My UTV went from Racine to Las Vegas then from Las Vegas back to Racine. Each one was about three to four days. I just called the rep and told him to call me about a day before he got there and an hour before he got there.   They dropped the UTV off in Vegas with my buddy. When we brought it back to Racine, I was there and they gave me a call and told me the time the driver was gonna be there. I met him there and we took the UTV off the truck. It was just exactly the way I left it. The final price for the service was pretty much almost exactly what it was supposed to be. I was very happy with Ship A Car and I'd recommend it
Jason of Racine, WI
5.0
Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.
dcshook
5.0
Bob was AMAZING! I was in such a bind and had just found out some bad news about my dad's health. Bob was very understanding and turned my situation into a positive one. He was very quick at responding back to me and very knowledgeable. It put my mind at ease and all I had to do was sit back and wait for my car to come. It took little time to travel from WA to VA and the driver was very nice as well. Bob called to check up on how the delivery went and that in itself was really nice! Showed me he truly cares about his customers! I will definitely be using this service again and have already recommended Bob to a few friends. I can't thank Bob enough for being a Knowledgeable and caring person!
Kalanit Y.
5.0
I was having a car shipped from Houston to Tennessee and I had many concerns about this adventure. However, after speaking with Lawrence and then him walking me through every step. I had the best experience possible. He did everything that he said that he would and went over and beyond my expectations. The driver Leon was just as good and provided peace of mind all the way. I schedule my car to be picked up on a Monday.. when I actually made the final call to Lawrence.. he stated "how about if I try to get a driver to pick up on Saturday"? I said yes of course, short story Lawrence called back with a pick-up date on Saturday and delivery on Monday. Then Leon called and asked if a Sunday delivery would be okay?? Wow, I could not have asked for anything better than this experience. Yes, I would use this company again without a doubt.
Joyce B. Clarksville, TN
5.0
Great Service, prompt, courteous and professional drivers. Bob Moran is the best! I have referred four friends to Ship A Car - we will be using them again this winter.
Janet T. Feldman
5.0
Needed to move a John Deere Gator from central NJ to upper VT. It has a low clearance due to an attached snowplow. Ship a Car was awesome. VERY responsive every step of the way. They even found a quality carrier $200 less than the initial quote! Carrier was professional and had the right vehicle. Arrived exactly on time. Gator arrived safely. Happily paid the reasonable cost and dramatically reduced my anxiety. Great job.
robert riccio
5.0
Dana was very professional and answered all of my questions and concerns. The car was picked up on the day promised and delivered on time. I would definitely recommend this company.
blackfriesian@hotmail.com
5.0
My father passed this summer and I inherited his 1956 DeSoto. My two boys, 18 and 20, plus my husband researched the possibility of getting the car shipped from Michigan to Connecticut. They made this whole thing possible through Ship A Car. Yvonne took care of us throughout. She has amazing customer service. When the first driver showed up without the proper equipment, Yvonne did everything possible to find another driver that was available the week that I was in Michigan visiting my mother. The second driver was top notch. Thank you for making my sons' dream a reality.
Sandra W. Waterford, CT
5.0
This was my first time using this type of service and Bob made it go very smoothly. Exceeded my every expectation and was always in contact. Price was fair and service was fast.
Michael Klabenes
5.0
Good price, great service. No surprises.
Bob Girardi
5.0
Howard H. with Ship A Car did a great job. There was difficulty finding a transport in our timeframe even though we had given over a months notice. Howard stepped up and provided an enclosed transport for the price of an open one. Great Service, highly recommended.
Tom W.
5.0
I had an excellent experience working with Mike Logan from Ship a car, Inc. He gave me a better quote than I had found elsewhere online. From the time I got a quote from him to the time my car was picked up was 24 hours. It was also delivered to Florida a day early. The driver was Albert from Arizona Shipping. He was excellent. I was able to contact him to know the status of the delivery at any time. I am very please with both Ship a car, Inc. and Arizona Shipping. I would recommend these companies and I plan to use them again in the future.
Shannon C. Merrimack, NH
5.0
My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.
Abhishek Rai
5.0
They have managed the transport of two cars for me and I am very pleased. There were no problems during transport, it's perfect and I thank them for it. 5 stars!
John Maxwell
5.0
Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick. Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.
Excellent Service
5.0
I used them to transport a repo'd car from Michigan to North Carolina. This means I had to be a middle man between the shipping company and the repo yard, it was no walk in the park, but thanks to Theo at ship-a-car he was very patient and worked very hard to get me a driver to pick the car up (very difficult time slot for pick-up from repo yard) I couldn't have done it without his help and his determination to provide me with the best customer service possible. Thanks, Ship-A-Car!!!
Matt M.
5.0
Ship A Car was used to facilitate a boat shipment from NJ to Florida. The quote was $1200 and I accepted to get transport within a 2-day window pickup. My ShipaCar rep Paul Sinclair contacted me and stated he had found a driver, but the driver was requesting an additional $50 for pick-up..I agreed to get the boat picked up and remain on schedule. The boat was to be picked up on a Monday or Tuesday and was instead scheduled for a Wednesday pick-up around 1 pm by the driver. Marina owner waited and no one showed or called. Thursday afternoon came and the driver was still a no show and I was contacted by the Marina owner. I contacted my Ship A Car rep and was told he would check with the driver and contact me. No call ever was made back to me by Ship A Car and I ended up contacting the driver myself. He stated he was running late and would be able to pick the boat up first thing Friday morning...I informed the driver I had paid the extra $50 that rep requested from me for the driver to facilitate transport as requested. The driver stated he did not request any $50 increase for shipment as it was posted as $1000 and he had accepted the offer as posted. I contacted Ship A Car, Inc. as the marina owner contacted me stating no one was there Friday morning and had to leave. I received no call back from Ship A Car rep Paul Sinclair as the lady answering the phone told me he would call as soon as he was off the phone with another customer..The driver contacted me around 10:30 am saying he was there and waiting to get the boat. Marina owner arrived and the boat was loaded onto a multi-car vehicle with boat trailer wheels off transport vehicle ramps and being supported by boards under axles and transported. I never received a returned call from Ship A Car rep as I had questions not only of why I was not informed of any shipment delay but also of the driver stating he never asked for the additional $50 amount Paul Sinclair had stated was requested by the driver. Needless to say, Never again will I use this company as they pick a carrier and leave you to deal with any transport issues and possibly lie to get more money from you by blaming transport drivers for up charges. Since I had to constantly intervene and contact the driver myself for answers, I was better off using a self-service company so I could have picked my own carrier and skipped the middle man ShipaCar. Once Ship A Car, Inc. received their $250 deposit I basically was on my own anyway.
Angel C.
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again… in a heartbeat. Ship a Car Inc. is the best motorcycle shipping company I have had the pleasure of encountering. This is the second time they have shipped my bike. I have had experience with other shippers and, in my experience, Ship a Car Inc. sets the standard for quality service. This time I had my bike shipped from Santa Fe NM to Florida. Joseph Gorfien was my facilitator. He arranged to have the bike picked up within a couple of days. Considering the shop at which I had left it was closed for a day, this was the first possible opportunity to ship it. Amazing! Joseph thought it might take about six days to deliver the bike to Florida, but it got here in three. Amazing! The bike has a custom paint job and custom parts. There was not one scratch on the bike and everything was in perfect order. These folks have not only demonstrated extreme competency in making what could have been a couple of difficult situations totally stress-free, they all seem to have a great sense of humor. I love these folks! Thank you for a couple of wonderful experiences, Ship a Car. I highly recommend their service. In the future, I won’t use anyone else.
David Grant
5.0
I shipped a classic car from Florida to Washington state with Ship A Car. Willie was my contact and he made my transaction a first class experience. Professional, friendly and the car was delivered as promised on time and in perfect condition. Thank you Willie and Ship A Car!
Jack M.
5.0
Bob Moran at Ship A Car, Inc. provided impeccable services. His willingness to follow up and share his level of expertise was reassuring during a chaotic time of transition. Bob offered insightful information and worked to ensure our needs were met, even if not through Ship A Car, Inc. his reputation and committee to integrity, efficiency, and professionalism far exceeded my expectations and I am grateful to have had the opportunity to partner with him to get my cars transported timely. Thank you.
Ship-A-Car Review
5.0
Larry Farber of Ship a Car Inc. helped my daughter and I get her car transported from New Jersay to Utah. We had a difficult time schedule to meet, but Larry worked hard and did a great job coordinating events for us. His communication was very good. Highly recommend him!
Ronald L. Lawrenceville, NJ
5.0
I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.
Tarav Shah
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
On time delivery.My car was in great condition. Pricing was very reasonable . I was able to speak with the dispatch and driver during transporte via phone and email. Making the car arrangements went smoothly
Rosalyn Anderson
5.0
Bob Moran did a great job transporting my car from Steamboat Springs Co to Bayville NJ.He always kept me informed about the transport of my car.I would recommend Ship A Car, INC. highly!!!
Tom M. Bayville, NJ
5.0
I would use Ship a Car again in a heartbeat everyone was very professional and courteous.. They kept me up to date on every part of the shipment.. The truck and the people who delivered the car were great.
Sid R.
5.0
I would not even give this company a star. They are unprofessional and when a problem exists they dig their heads in the sand and hope it will go away rather than to be responsive and take care of the situation and make it right by the customer.. That begins with the owner, who herself has not responded to my phone calls. If you want to put your auto in the hands of a company that will let anyone drive your car...than this is the company you want otherwise stay clear, as I will in the future!
Patricia Alexander
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