New York to Iowa Car Shipping

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.

Dana was very professional and answered all of my questions and concerns. The car was picked up on the day promised and delivered on time. I would definitely recommend this company.

Danny, Just wanted to thank you for all your help. The Jeep arrived last night and Henri loves it. Thanks so much.

Efficient and communicated from beginning to end. Bob Moran was superb in how he handled my urgent need to get me moved. From the dispatcher, Rose, to the kind driver, Ted, all treated my urgency with respect. My car was picked up 1 day sooner and delivered on time and was I happy. I had previously booked with another company and had to cancel after waiting for them 3 days with still no driver. Bob called as a follow up call and let him take over as soon as I cancelled with other company. He worked fast in arranging and taking care of our needs. Thank you

Fantastic customer service throughout the process. Highly recommended.

Lisa P. is who I dealt with. She was very informative and answered all my questions. Got the car when promised without a scratch! Very smooth transfer. Would definitely recommend! Thanks Lisa for the great service!!

Work with Cody. Chose this company due to good reviews. Transported my vehicle cross country for work. Cost was comparable to other quotes I saw online. Very professional and organized on the phone, detailed emails to document everything appropriately as well. Followed up as he said he would. Actual transport people also very professional, ended up delivering the car a day early which was a plus. Smooth and painless process.

This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.

I had to move from Ohio Kent to California SLO. After a long search, I found ShipaCar and read its review. Everyone says they are indeed good. Then talked to Harry Burge from ShipaCar. He is the man of word. He is polite and response your call immediately. I got my car exactly the day I wanted there in SLO. I always recommend all of my friends who need to ship their car.

I worked with Bob to ship two cars from Wisconsin to South Carolina. I had never shipped vehicles anywhere, so I was nervous throughout the process, and worried that my cars wouldn't be picked up on time. Bob handled my nerves like a pro, was always reassuring and answering my calls quickly. Ultimately, my cars were picked up on time, arrived only two days later (in great shape), and everything went well! If I have to do this again, Bob will be the first and only call I make.

Bob M. answered all my questions and delivered as promised!!