New Mexico to Virginia Vehicle Shipping

Not a good experience with Ship a Car. First off, they were $300 more than other shippers in the area, but I used them based on their good reputation. I was assured that their company picked up and delivered on the days requested. Well, I requested they car be picked up on Saturday or Sunday, which I was assured it would be. However, the car wasn't picked up until Monday evening. I also requested the car to be delivered on Tuesday or Thursday. It was delivered on Wednesday morning during rush hour. The driver blocked the neighbors driveway, and had to move the truck. The driver also told me the wrong amount owed, and when he came I had to run to the ATM to get more cash. At no time during this process did the company call me to advise me of the changes in pickup and delivery. I emailed the gentleman at Ship a Car stating my dissatisfaction, get promised to get back to me in a day or two. As of this review it has been four days with no callback. I would advise people to choose another option when shipping an automobile.

Ship-a -car and especially Pepper in Customer Service were great from the first phone call all the way to the on- time, safe delivery of my car.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

Peter M. provided excellent service, I had talked to Peter months before regarding another move that I no longer needed, I had misplaced Ship a Car's info and I was trying to get my sister's car shipped from California to North Carolina. Everybody's quotes where all over the place and all the other companies stated that nobody was moving that direction or to that state. I had finally accepted a offer from another company that ended up giving me the run around and after awhile would not return my messages. Then out of the blue Peter called with Ship a Car and I accepted his offer, Basically everything came to a HAPPY ENDING and I would use Ship a Car again and nobody else for future car shipping needs.

I dealt with Justen over the phone. They got my motorcycle to me safely in an enclosed transport on time and significantly cheaper than anyone else. PS don't use uship.com for reviews, those reviews are all fake as hell.

Just shipped my car and trust me they provide the best shipping service in town! Hassle-free, fast, and my is in safe hand! Thanks!

Thank you for all your help in getting the VW Jetta from Enfield, NH to Hawaii. Our son is so excited at how quickly the car arrives. This will allow him so much more freedom on base. His wife joins him soon. They should have a great time being stationed there. Anyway thanks for all your help and patience throughout this process. You were great!! Keep up the good work.

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.

Gabriel was amazing. A total angel to deal with. But the driver you hired Ray sucked. My truck was 3 days late was never offered a discount. I will refer the company but will tell people if a guy names Ray is doing the driving he had one excuse after another for my truck being 3 days late. But Gabriel and this company did great. GET INFO ONYOUR DRIVER..

They transferred my Macan Turbo to my home address. The service and level of professionalism were impeccable. Highly recommend them!

Dana Briones at "Ship A Car" is top notch. Knows what to do, when to do it and how to get the job done on-time. If you want worry free, call Dana Briones.

The rep I worked with, Lawrence Knapp was very knowledgeable, helpful and customer service oriented. He answered all my questions, and went the extra mile to save me some money. I feel our car is in good hands. I liked the tips on how to get your car ready for shipment. Lawrence communicated well through phone, text and email. He walked me through the process of signing documents so that went smoothly. He was easygoing and friendly too! I recommend Ship A Car, Inc. I got two other comparable estimates and because of Lawrence, I went with Ship A Car. A friend referred us, as she had a good experience too.

Gabriel was amazing. A total angel to deal with. But the driver you hired Ray sucked. My truck was 3 days late was never offered a discount. I will refer the company but will tell people if a guy names Ray is doing the driving he had one excuse after another for my truck being 3 days late. But Gabriel and this company did great. GET INFO ONYOUR DRIVER..

I have had 2 cars shipped and the service has been 2nd to none. Nothing is too much trouble for the staff and their communication is fast, reliable, and extremely concise. I have nothing but praise for SHIP A CAR, INC. and I highly recommend them. Thanks for the amazing service!!

Bob Moran was excellent to deal with. This is the 2nd time I used Ship-A-Car. very good price and on time delivery. Thanks again Bob for the great service!!!!!!!!!!! Regards Bill P Buckeye Az.

Dana B. at "Ship A Car" is top notch. Knows what to do, when to do it and how to get the job done on-time. if you want worry free, call Dana B.

Willie was great to deal with - following up when he said he would and easing my mind throughout the entire transaction since I was dealing with a few movers. When needed, will certainly work with Willie again.

I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions, got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. My car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.

Working with Quinten Putnam, Ship a Car helped me get two vehicles from Seattle and Los Angeles to Baltimore. I was unsure about the first carrier assigned to pick up my first car after reading a couple of negative reviews, and after expressing that concern to Quinten he found a new carrier without hassle. Quinten was good about following up with me to get any missing info the carriers might need. Both cars arrived in great shape and the drivers were all friendly and were great about calling etc. Overall, a very positive experience, thank you.

Bob M. @Shipacar.com was great! He was friendly and answered my many questions as I had never had to transport my car before. He got a driver Alexsia who was so methodical and safety conscious that I didn't have any worries about having him transport my car with the other 6 cars. I like the company as they had a two day window instead of 3 or more days for pickup. I needed that shorter window as I didn't want my car to arrive before I did. I would certainly use them and highly recommend them to others.

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

My dad bought my son a car up in Wisconsin and we needed to get it down to Florida. I did a bunch of research online and found that Ship A Car was part of the Better Business Bureau. They had very good reviews. One thing I liked about them a lot was that they didn't badger me with calls all the time, unlike the other companies that I contacted.   Doug was the rep I had and he was wonderful and had very good communication. My dad lives in the middle of nowhere so we made a decision to add more money to the initial quote so that somebody would pick up the car. The driver was very nice and polite. He took pictures of the car. The car was perfect when it arrived and it was just like it was shipped when it left my dad's house. Everything was wonderful. We had such a good experience that my mother-in-law is using Ship A Car to ship her car out to Arizona at the end of the month.

I’m so pleased with how everything was handled. Lawrence with Ship a Car, Inc. was very friendly and professional when handling our vehicle. Our situation was probably out of the ordinary for him between how things were being paid and where the vehicle was being shipped from, but through it all, Lawrence was able to manage our entire account with ease and patience. And to top it off, the vehicle got to us a day earlier than expected! Thank you so much again for helping us get our truck to us from Hawaii!

Mr Moran helped me ship my 89 Mercedes to Massachusetts from Florida he was very professional and helped me find exactly what I wanted I would not go with any other company. Unless Mr Moran was there he made the process very stress free and easy.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

Called to inquire about quote on shipping but customer service was extremely rude and unprofessional. Customer service personal asked literally said to me: "I dont know why you are calling for a quote like its supposed to be any cheaper. Like what is it? have you ever shipped a car before...?" I felt really attacked by his tone. As a customer considering your services, I am at least entitled to get a quote on how much I will be spending. Instead of attacking customers in a very rude tone and assuming that I am calling to make a "cheap request", please do better on providing the simple request asked or say you are unable to do so. This was such a horrible experience.

Justin in customer service was awesome. Very quick turn around time with giving me a quote and assisting me. Always on top of thing with questions I had. Also the emails sent on how to prepare the car for shipment, etc. were most helpful.

Pepper Long stayed in contact with us throughout the process. Our car was picked up within the time frame committed to and was delivered on time and without any damage. All parties involved were professional and courteous. We would use this service again if we needed to transport another vehicle.

Absolutely one of the best shipping companies you could ask for. Their commitment to seeing that everything arrives safe and in mint condition is their TOP Priority. Do not settle for 2nd rate shipping companies. You get what you pay for!! Contact Yvonne B. for piece of mind.

Pepper Long is a dedicated worker that stays on the phone until her customers needs are met. Not only is she courteous, professional, and a joy to deal with, but her time is used wisely and she arranged for my '47 Indian chief to be delivered ahead of schedule with a professional driver, keeping me in the loop as to where and when the arrival would happen. The Indian was secured greatly covered in blankets with not a scratch on it. Ask for Pepper and rest assured you'll be in good hands! Charlie H.

I just had my car delivered and my experience with Ship A Car couldn't have been more pleasurable. The coordinator, Janet Rinella was extremely knowledgeable and courteous. She kept me informed of what to expect all the way, until the car was delivered to my front door. She was the BEST!

Daylin with NO DOUBT LOGISTICS INC was great to work with. Very professional and very experienced. Our car was in perfect condition and arrived 4 days early! Highly recommend him.

Cory G was very easy to work with and kept me updated at all times.

Very good experience. Would recommend for anyone who has a vehicle of any kind to ship.

Thank you, thank, thank you!! Darius was so great to work with. We had scheduled our car to be shipped and then called and asked if it could go sooner and he made it happen! He even called me back immediately when I had one of those panic moments! He was the best! Giraldo, our driver was also awesome. Called, was there to pick up the car, told us when it would arrive and it did! Thanks to all, I would definitely recommend you.

i have worked for moving company for 18 + years and its very hard to find a reliable auto transport company . Justen has been great and always available to answer any questions. truly the best company.

Bob Moran really helped me out and made sure everything went smoothly. He added a very nice personal touch and called up to check in if I had any questions or concerns about where my car was or how much I could put in my car. There prices are great compared to other companies and the service is outstanding.

I worked with Paul S. He gave me a competitive quote. Agreed to the price and he came back quick with a transport but they wanted $80 more. I declined because it was more than original quote. He got me 3 more quotes a few days later and all wanted $80+ more from original quote. Still competitive, so I agreed with one finally, albeit hesitant because I didn’t like having to pay more but like I said, still competitive. Well, I was pleasantly surprised with the transport chosen, they did a great job! On time pick up, on time (even a bit early) delivery, kept me updated on everything along the way. In the end of the story, a very positive experience! Would use them and recommend them again!

I shipped a brand new $15,000 Yamaha Viking UTV from Montana to Oregon. Even though the driver did not have the title, it would have been easy to sell this for $5000 to a ranch along the way and I would never see it. I did a lot of research on Ship A Car, Inc. before deciding to use them, and my UTV arrived safely and my wife is HAPPY! Not only did they give me the best price, but they shipped it in an enclosed trailer. I would definitely use them again.

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob

This is the first time I have used a car shipping service but Ship A Car made it so easy that it won't be the last time! My car arrived on time and in great condition. Justen, the representative I spoke with over the phone, was especially great. He is very friendly and he answered all of my questions and concerns. I highly recommend them to anyone looking for a worry-free car shipping experience!

I've been working with Ship A Car for years. Danny over there takes care of me well. He gets me a broker right away. The few times I've had issues with the carrier, he helped me take care of it. I've done several vehicles and everything went well. When I book, I call him up on his number. I text him the location, where it's being shipped to, where it's coming from, and the VIN number. He does a search, sends me a quote, tells me about what it should be, even before I even bid on the vehicle. He does a good job coming in with that radius and getting me someone right away.

I used SHIP A CAR INC for my recent move from VA to CA. Pepper provided great customer service throughout the process. At the last minute, the driver had an issue with their truck and a new driver/transport co. had to be found. That transport co. was Bayka transport. The dispatcher and driver were inefficient at communicating with me, and expected me to drive to meet them, instead of providing the door to door service that was promised. The issues were worked out, but I will be wary of shipping my car in the future.

Very pleased with delivery of my car, especially with storm conditions approaching in a few days. Meredith was very helpful arranging this for me. Highly recommend this company to move a classic car. 5 Stars for sure.

Excellent customer service from Dana Briones from inquiry until the successful drop off of my new car from Pennsylvania to Los Angeles, CA. She was professional, knowledgeable, friendly, reassuring and made herself available when I called to check on the location of my car after 4 days. I was also provided with the driver's full name and cell phone number. I most appreciate that Dana was honest about the estimated transport pick up and delivery time frame. The driver Alex was the absolute best. He called me and the car dealership the morning he picked up my new car. We spoke about 4 days later and he told me his expected delivery day. On that day, he texted me to let me know the time based on his GPS. He arrived earlier than expected. This was my first time purchasing a car from the internet, from another state and using an auto transportation company. I did have anxiety in the beginning. However, EVERYTHING went smooth and I have nothing but great things to say about Dana and Ship a Car Inc.

I received my car last Friday and it was in great condition. Thank you so much for all of your help in this. You were always so responsive and it made the process much easier! Thanks again!

They delivered my car in record time, the service they provided was second to none. I would have no hesitation in recommending them for collection or delivery of any type of car, I will definitely be using them next time. 5-star service!

Howard H. with Ship a car was great. He went over and beyond the call of duty for me. He even got me an enclosed hauler at no extra cost! Thanks! I'm a satisfied customer.

EXCELLENT service! The boat was picked up by the driver on time, also arrived on time as promised. No complaints, no damages to boat or trailer. Very professional.

I had originally scheduled a my car transport with Nationwide auto transportation (don't us them). On the day of my pickup nationwide called me stating that they had no one to pick up my car after I have made a reservation 2 weeks prior. When i originally made my reservation i was told tbwy would contact me two day before the pick. Due to their lack of professionalism I cancelled there service. I called ship a Car the same day and Pepper answered. We scheduled a pickup for the next busy day and with 48 my car was shipped from Florida to California.

Overall great experience with Paul right from the start. Great communication regarding the quote and help with the coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!

Shipped two vehicles from Nevada to Kansas Kristina V and Ship A Car booking people made our transport experience... A positive experience. Can not say enough about the calm, confident manner they had with handling details and getting our vehicles moved to their new home.. It is so stressful finding people that you can trust to do what they say they can do... This was just a wonderful blessing to us... Everything went smooth and delivery was GREAT! These two vehicles had to come 1577 miles. Cost was fair for shipping both vehicles... Just can not express, the sincere, happiness we felt to see these vehicles reach their final home... These people KNOW what they are doing to help others... I appreciate them helping us out... It was a remarkable, good experience finding this service.

I wanted to thank Ship A Car for a job well done. It was a pleasure working with all individuals involved with transporting my motorcycle from point A to B. I would recommend there service to anyone.

I’m not a big social media person, but the golf cart got delivered that same day. Guess my cart was too tall to fit the trailer, so the repair shop took the top off and shipped it strapped down to the cart. My son and I were able to reinstall the top and all is well. Thanks Tim Lehman

Very professional from start to finish. The booking agent (Len) was always available and reached out to me at every step of the process. The driver assigned to me (Jerry) was also an excellent communicator, took great care with my car and delivered it exactly as promised. I would definitely use this company again!